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Concrete Jack

Concrete Leveling, Concrete Pouring and Repair, Decks and Porches,

About us

Concrete Jack has raised and leveled millions of square feet of settled concrete, ranging from sidewalks to foundations and interstate highways. Additionally, Concrete Jack seals leaks and fills voids around steam tunnels, culvert pipes, grouts pipes under dams and roads, and corrects settlement and pumping of railroad infrastructure. We use only the best geotechnical and structural repair materials available, from suppliers including NCFI, and Earth Contact Products. Concrete Jack is a division of Preston H. Roberts, Inc, based in Williamsburg, Virginia. We started repairing concrete using the mud jacking process in 2008, and have since expanded to a diverse portfolio of repair methods, including high density polyurethane foam jacking, cellular concrete installation, foundation repair, and chemical grouting. Some of these projects include lifting apartment buildings with helical and resistance piers, chemical grouting for soil modification at industrial facilities, and cellular concrete installation as part of dam rehabilitations. As of January 1, 2019 Concrete Jack serves multifamily residential community associations and apartments along with commercial, civil, and industrial customers.

Business highlights

23 years of trusted experience

Services we offer

We Perform Foundation Repair, Concrete Leveling, and Concrete Lifting: Mud Jacking/Foam Jacking for HOAs, Condo Associations, Apartment complexes, and other multi-family housing. Contact us for a Free Quote about your: Porches & Patios, Pool Decks, Sidewalks, Driveways, Interior Floors, HVAC Pads, and Void Fills.

Services we don't offer

We do not perform work for single family residences, Concrete spalling repair or surface repair, or Crawl Space repairs.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.993 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
3%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 76-93 of 93 reviews

Tina M.
04/2016
5.0
mudjacking, decks
  + 0 more
I could not use them.
Description of Work: Came out to see my pool deck. Right away they said they could not raise the cement deck forward to the place I needed it to be. I wish they could do the work because they are the best company I have ever dealt with on Angie's LIst as far as responsiveness and promptness.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Concrete Jack
Thank you for your review. We are sorry that our repair process was not the right one for your pool deck--our policy is to be honest with the customer from the beginning and not attempt an inadvisable repair. We hope you were able to get a satisfactory solution to the problem. Please contact Concrete Jack if you have concrete settlement situations in the future.

Dorothy W.
03/2016
2.0
mudjacking, concrete repair
  + 0 more
unknown
Description of Work: Did not even respond to my phone calls. He missed out on a $9,000.00 job, with more concrete work this spring. He lost out

Rating CategoryRating out of 5
responsiveness
1.0

$9,000

Response from Concrete Jack
We have searched and are unable to find a record of this customer's request. Unfortunately her location is out of our service area as shown on the main page of our website, which is probably why we were unable to provide a quote.

alton A.
02/2016
5.0
mudjacking
  + -1 more
unknown
Description of Work: They jacked up sunken concrete around my pool.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,875

Peggy M.
10/2015
5.0
mudjacking
  + -1 more
unknown
Description of Work: Just as other reviewers described; prompt, honest, no high pitched sales, reasonable estimate and recommended other businesses who could address other problems that weren't in their repertoire. When we are ready will will use them. A+++++
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy D.
09/2015
5.0
mudjacking
  + -1 more
unknown
Description of Work: We had a crack repaired in the laundry room. This ran under an existing wall, into the adjacent bedroom. We also had our front porch cement pad raised. There had been erosion, and it had caused a crack where it was attached to the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

William D.
07/2015
5.0
mudjacking
  + -1 more
unknown
Description of Work: This is a great company with great employees! I contacted them because my front stoop had settled and I had alot of erosion underneath my back patio. They came out when they said they would and conducted an estimate for the job. Once I signed the contract, I was contacted for the work. The good thing is you don't have to be home, but I was. These folks are very professional and very hard working. Very neat and polite. They come out and explain what they are going to do, explain what most likely caused the issues in the first place and how to correct it, made some small, almost unnoticeable drill holes and pumped the filler stuff in. Then they cleaned up the work areas and showed me what all they did. They also explained how to help prevent these type issues in the future. I highly recommend Concrete Jack and would definitely use them again if ever needed. It's a great process for a reasonable price, by a professional team of workers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Alexander M.
07/2015
5.0
mudjacking
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Luksa L.
06/2015
5.0
mudjacking
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald W.
06/2015
1.0
mudjacking
  + -1 more
unknown
Description of Work: Never showed up as promised/scheduled. Said they forgot. I shopped around and found that I got the entire walkway replaced for $1,000.00 less.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Concrete Jack
Detailed job notes for this customer show he was quoted $950 for his repair. He was not happy with our rescheduling offers after first appointment had to be changed. He cancelled his job by phone and we were happy to oblige.

Christina B.
05/2015
5.0
mudjacking, concrete repair, decks
  + 1 more
unknown
Description of Work: They repaired about 60-70 feet of concrete decking around our pool. Over the years the deck had subsided, several inches in some places. They brought it back to level. The guys were on time, professional, and clean. The repair looks great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

James T.
02/2015
5.0
concrete driveways, mudjacking, foundation repair
  + 1 more
See above
Description of Work: I recently represented a buyer for a home which had considerable foundation cracking and previous stabilization work performed. Kirk Roberts met with my buyer to provide a professional opinion about the continuing shift which appeared to be happening at the property due to new cracks which had developed since the stabilization work had been performed (by another company). Rather than trying to convince my client that the problems with the foundation could be fixed (which would have meant a lucrative job in excess of $60,000 for Concrete Jack), Kirk explained that a repair was not "practically" feasible and that continuing to invest dollars into the structure would probably not be their best use of funds. My buyer and I truly appreciated his honesty, his knowledge and the fact that there was no "hard sell" for services. I would highly recommend Kirk Roberts and Concrete Jack to anyone needing sidewalk, driveway or foundation repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary S.
12/2014
5.0
concrete driveways
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

J.-F. B.
12/2014
5.0
mudjacking, concrete repair
  + 0 more
unknown
Description of Work: Raised and leveled a 6*10 slab of concrete. Clean job, we'll have to see how it works long term. There is a one year warranty.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Lisa S E.
10/2014
5.0
mudjacking, foundation repair
  + 0 more
unknown
Description of Work: We had Concrete Jack come out to evaluate a crack in our foundation near our front door. We had been told by a competitor company that the job would require jacking up 1/2 of our house and would be at least $13K. The other company tried to sell us on all kind of other things and insisted on showing us canned power points describing all the money we could pay them. Alex the estimator for Concrete Jack came out and told us he had good news and bad news - the good news was that the problem was minor and required a couple of supporting piers and the bad news was that the cost was too low for them to perform it in our area. (a mistake I think on their part b/c the competing company JES is the only other game in town and our area has started to catch on that they are recommending unnecessary work - this would be a good opportunity for Concrete Jack). We very much appreciated the honesty of our estimator. We also had two builders/contractors give us their opinion of the situation and what they said matched what Concrete Jack said - neither of them had a dog in the fight so no reason to tell us anything other than their honest opinion. We would have used Concrete Jack if they had agreed to come to our area. We definitely would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Judy A.
06/2014
5.0
mudjacking, decks
  + 0 more
unknown
Description of Work: They leveled a concrete patio pad. The work was done well and on time. The workers were friendly and cleaned up the area after the job was completed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Concrete Jack
Thank you for taking the time to provide comments on the service you received from Concrete Jack. Your satisfaction is important to us!

Bernadette R.
05/2014
5.0
mudjacking, decks
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ED K.
05/2014
5.0
mudjacking, decks
  + 0 more
unknown
Description of Work: raised concrete on porch

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Chris H.
04/2012
3.0
mudjacking, concrete repair
  + 0 more
We did not use this company.
Description of Work: I only received an estimate to repair a crack in our garage floor. We decided to go with a different contractor who will dig up the bad concrete and reinforce the floor.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Contact information

3402 Acorn St Suite #202, Williamsburg, VA 23188

http://www.concretejack.com

Service hours

Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Concrete Leveling,
Concrete Pouring and Repair,
Decks and Porches,
Foundation Repair,
Concrete Driveways

FAQ

Concrete Jack is currently rated 4.9 overall out of 5.

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Concrete Jack accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Concrete Jack offers free project estimates.
No, Concrete Jack does not offer eco-friendly accreditations.
No, Concrete Jack does not offer a senior discount.
No, Concrete Jack does not offer emergency services.
Yes, Concrete Jack offers warranties.
Concrete Jack offers the following services: We Perform Foundation Repair, Concrete Leveling, and Concrete Lifting: Mud Jacking/Foam Jacking for HOAs, Condo Associations, Apartment complexes, and other multi-family housing. Contact us for a Free Quote about your: Porches & Patios, Pool Decks, Sidewalks, Driveways, Interior Floors, HVAC Pads, and Void Fills.
We do not perform work for single family residences, Concrete spalling repair or surface repair, or Crawl Space repairs.

Contact information

3402 Acorn St Suite #202, Williamsburg, VA 23188

http://www.concretejack.com

Service hours

Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM