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CroppMetcalfe

Plumbing, Water Heaters, Drain Cleaning,

About us

CroppMetcalfe was founded and established in 1979 by Mitchell Cropp, and has remained a family owned business by Mitchell and his sons ever since. CroppMetcalfe's mission has always been to provide the ultimate in total comfort systems for your homes and businesses. Additional phone - (540) 347-3024.

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing- Drain Cleaning, Water Heaters, Sump Pumps, & Pipe Repair

Services we don't offer

Boilers.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.5189 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
6%
2
7%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 76-189 of 189 reviews

Manoj S.
05/2014
5.0
plumbing
  + -1 more
This was same day service call. The call was professionally handled and the technician came on time within alloted hours. He explained the problem in detail and was very professional. The overall job took no more than 15 minutes. I thought the price was little expensive but that was probably due to same day service. Overall I am very satisfied and would recommend to any one who needs immediate plumbing work.
Description of Work: Fixed the bathroom shower faucet leakage by replacing Moen single handle aking.cartrige

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$171

Response from CroppMetcalfe
Thank you for your review. Carl is a pretty fast worker, just ask for him in the future if you need us. Thanks Bill Christmas

David T.
04/2014
5.0
plumbing
  + -1 more
The plumber showed at at the scheduled time and repaired a leaking shower head for about half the cost of another company listed as an Angie's List as an A rated and "Best of" company, the plumber, Trevor, was very courteous and patient in explaining the repair and in providing a breakdown in the cost estimate. He seemed knowledgable and highly competent.
Description of Work: Repaired a leaking shower head.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from CroppMetcalfe
Thank you for your review. Trevor takes the extra step to try and make sure our customers know what is going on. Just ask for him in the future. Thanks Bill Christmas

James J.
04/2014
5.0
plumbing
  + -1 more
As you can see this was an expensive job. Peed plumbing had the best bid for this work and even beat out another company by over $3000! After signing the proposal, scheduling the job was a breeze. The rough in took two days. Both Pat and Jourdan did OUTSTANDING work. This was a complete gut job, with moving a toilet from one side of the room to another, re-plumbing the vanity water supply, drain, and vent, and finally plumbing the shower with two temperature/flow valves, one multifunction valve, three body sprays, two handhelds, and one rain shower head. In addition to the rough in work, they set the fixtures once the tile, wallboard, and vanity were in place. If you are planning a high end bathroom remodel, you can't go wrong with Peed Plumbing. They have the knowledge to work with Hansgrohe, Kohler, and other premium brands. Their professionalism, friendly demeanor, and doing the job correctly has earned all my future plumbing business. While performing the work, both Pat and Jourdan had no issues explaining exactly what they were doing. Thank you for an awesome job!
Description of Work: Completely re-plumbed master bathroom for remodel job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,560

Response from CroppMetcalfe
Thank you for your review. Pat and Jourdan take good care of our customers. If you need us again, just ask for one of them. Thanks Bill Christmas

David M.
04/2014
5.0
plumbing
  + -1 more
Technician showed up right on time. Right to business, cut holes in drywall and determined that there was a leak on the roof with the neighbors house where they join together. Fast and quick, highly recommend them.
Description of Work: Water leaks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106.25

Response from CroppMetcalfe
Thank you for your review. RL was the plumber and does a great job. Feel free to request him in the future. Thanks Bill Christmas

Susanne S.
03/2014
5.0
plumbing
  + -1 more
Our serviceman Richard was very professional. He arrived on time and was polite and friendly. I would highly recommend Peed's Plumbing to family and friends. We will use them again for all our plumbing needs.
Description of Work: Replaced 2 ball values in main water line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$369.77

Response from CroppMetcalfe
Thank you for your review, feel free to request Richard on your next appointment. Thanks Bill Christmas

Jackie C.
02/2014
4.0
plumbing
  + -1 more
We had a dispute with Peed over the amount our repair cost as well as the short time their technician spent at our house. To their credit, Peed was extremely professional in resolving our dispute with them and refunded a portion of the original cost per our request. We are very satisfied!!
Description of Work: Replaced a gasket and two values in the bathtub. We provided the gasket ourselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

$824

Response from CroppMetcalfe
I'm glad we were able to resolve the issue and thanks for taking the time to write the review. Hope to continue doing work, for you, in the future. Bill Christmas

Heather B.
01/2014
5.0
plumbing, water heater repair
  + 0 more
Jordan did a great job. He was thorough. He was polite. The job was done professionally. He even put my hot water cover back on for me.
Description of Work: I needed a hot water heater replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from CroppMetcalfe
No one likes having their water heater replaced, but we try to make it as painless as possible. Jourdan does a great job for us, feel free to asked for him in the future. Thanks Bill Christmas

Gaurav H.
01/2014
4.0
plumbing
  + -1 more
The whole experience was Amazon-like. Hassle free and professional. The person who did the job was courteous and punctual. Knew what he was doing and was easy to work with. My only issue is that Peed is pricey. I know there is a price tag for quality but I still think they are quite pricey.
Description of Work: Fixed couple of plumbing issues

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from CroppMetcalfe
Amazon-like, I like that. Micheal was the plumber at your home, feel free to ask for him again. We find our pricing to be very competitive with the market, if you need us again hopefully it will be better. Thanks Bill Christmas

Robert B.
01/2014
5.0
plumbing
  + -1 more
They were excellent! They were very responsive and gave us a discount off the price. I would definitely recommend them.
Description of Work: They unclogged the 2nd bathroom toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from CroppMetcalfe
Thank you for taking the time to write the review. Trevor was the plumber at your home. Feel free to ask for him if you need us again. Thanks Bill Christmas

Jennifer W.
01/2014
2.0
plumbing
  + -1 more
Repairman was not professional - took two personal calls during a conversation with me about my repair - found this unsatisfactory.
Description of Work: Repaired two toilets with faulty flushing devices. Failed to call before coming (was thankfully already home); one of the repairs was not done accurately and I had to take another morning off to have them come back to repair; $200/toilet for a part that costs $25 at Home Depot and took the technician 5 min to repair is ridiculous.

Rating CategoryRating out of 5
quality
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Response from CroppMetcalfe
Sorry that your experience with us did not go as well as you or we would have liked. The plumber at your home is usually well liked and has a lot of loyal customers that request him. I will pass on your comments to him. We use good quality parts, but even with that said sometimes one will be bad. I don't like it to happen to any of our customers. We run around 800 plus calls a month, so our prices must be in the ball game. Hopefully, if you give us another chance, our pricing will be more to your liking.

Abigail A.
01/2014
5.0
plumbing
  + -1 more
Unbelievably helpful. I came home after midnight to a broken water pipe with a resultant fountain in the garage and, oddly, a water faucet inside the house that refused to shut off. I called the 24-hour number and got a call back in moments. Because the break was mercifully not in the main house but rather in the garage, it was not an emergency in the sense of destroying the house but I had to stop the leakage. For some reason my brain had shut down and I was having trouble following the lines and ensuring I was getting to the right shutoff valve. He very patiently, despite the hour, stepped me through taking care of the problem, waited for pictures that I texted to him to transmit (they never did) and then took more time to ensure that the problems were under control. Once the critical line was shut off he ensured that I tested other lines, got the faucet that had been running for no discernible reason to shut off, and made sure there was no emergency in any part of the plumbing system. He said that if I wanted him to come out to fix the break I could contact the company to schedule it, but it was clear (and I readily agreed) that it could wait until the plumbers were significantly less busy chasing after real emergencies. When I talked to him about how to pay, he insisted that he was happy to help me out of the situation and refused to accept payment. The courtesy and thoughtfulness and good humor were remarkable. That they were offered in the middle of the night when he had to have been sleep-deprived chasing emergencies with broken pipes inside dwellings was more so. That he did it for no charge: really, I can't say enough positive things about my interaction with him.
Description of Work: Talked me through, after midnight, getting an emergency broken pipe situation under control so it was no longer an emergency.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CroppMetcalfe
We try to make a stressful situation less stressful. You we one of the lucky ones who's leak was in the garage, we had a lot of customers who weren't so lucky. This was an extremely cold freeze and people who never had this happen had it happen. I know the pictures never came through, but I had a lot of customers that we were able to walk them through shutting of there water because of pictures they were able to send. What a commercial that would make for the phone makers. Thanks again and call us when your ready for the repair. Bill Christmas

Theodore Y.
10/2013
1.0
plumbing
  + -1 more
XX came over to look at the plumbing of the toilets I have four toilets the same model. One of them sells after a minute or two at a much lower level than the others. XX said that was normal. I pressed for a reason and he still n said it was normal. I told home the same toilet's water level gets lower by itself faster than the other toilets and that the room the problem toilet is in is the coldest room in the home. XX still said that was normal. also my hose bib after winterizing continues to bleed water everyday when I open the bleeder. XX said because he didn't do the install he doesn't know if that's normal.
Description of Work: Looked at toilets, hose bib shutoff valves.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
punctuality
5.0


Response from CroppMetcalfe
We didn't do the plumbing in your home. As far as we know your home is up to code. We suggest that you work with your builder if you feel that you have an issue. Thanks Bill Christmas

J W.
10/2013
5.0
plumbing
  + -1 more
I was very pleased with the quick response when I contacted Peed Plumbing, but decided to use another plumbing service nearer to my home. Because of their concern and several calls re: the drainage problem, I would recommend them to anyone needing plumbing services. I truly appreciated their followup calls and their readiness to do the job.
Description of Work: I did not use Peed Plumbing Service to do the job.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from CroppMetcalfe
Hopefully next time you need a plumber we can help. Bill Christmas

Heather B.
10/2013
5.0
plumbing
  + -1 more
Repairman discovered two leaks, repaired both of them, and provided me with a detailed explanation of what had occured in order for myself and the insurance company to go after the appliance installation company.
Description of Work: As a result of a refrigerator appliance install gone wrong (not related to Peed), I needed a plumber to come in and troubleshoot the issue.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from CroppMetcalfe
Glad Johno was able to help. Thank you for your time. Bill Christmas

Jennifer C.
09/2013
5.0
plumbing
  + -1 more
A water shutoff valve in our basement wall started leaking and the water spread out from the wall to the carpet. I called Peed for emergency weekend service. Great response time and communication: I got a call back within 20 minutes of speaking with the answering service, another call to confirm a plumber would be coming in a couple of hours, and another call from Michael to let me know he was on his way. Michael went over our options with us and we had him replace the valve. Leak has stopped and we are very pleased with the service and reasonable price. We will definitely call Peed for any plumbing issues in the future.
Description of Work: Replaced a leaking valve in a wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Response from CroppMetcalfe
Thank you for your work. If you need help in the future, you can always ask for Michael. Bill Christmas

Cindy H.
09/2013
5.0
plumbing, water heater repair
  + 0 more
Arrived on time to provide free estimate for new water heater.
Description of Work: I got an estimate for a new water heater. The serviceman was prompt and the estimate was a little higher than what I had been quoted elsewhere. However, the reason I did not have them replace the water heater is because they did not carry the brand of water heater that I wanted.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CroppMetcalfe
Would have liked to do your work. In most cases we can get other brands of water heaters, not sure of the exact reason we couldn't for you. We will work harder to get your business next time. Thanks Bill Christmas

Tiffany P.
09/2013
5.0
plumbing
  + -1 more
Went well.... on time and worked at a timely manor. The work took less than an hour and was over half the cost quoted over the phone by other pluming services!
Description of Work: replaced outdoor hose bib.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from CroppMetcalfe
Glad all went well. Pat was the plumber at your home. If you need help in the future, just ask for Pat. Thanks Bill Christmas

Dorothy M.
09/2013
3.0
plumbing
  + -1 more
Whiile responsive this was a non emergency event. I called Monday and schedule a call for Tuesday. I had rebuilt my toilet on Sunday.. Decided to replace the wall shut off value in the process could got get the old sleve on the copper pipe off. So i used it with the new shut off valve. It had a small leak which was not a steady drip but needed to be fixed. So I came to Angies list and found Peed with A reviews. The job is small 10-15' minutes so i expected i would pay a premium. However $200 is riducusly small given this is a compression fitting with a sleve. I defintely don't recommend them to anyone because of the price.
Description of Work: Replace shut off angle valve on copper piple in wall

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from CroppMetcalfe
Sorry the pricing wasn't right for you. We find that our prices are pretty competitive with the market, we run around 800 calls a month with many of them being repeat customers. We may have seemed to be high this time, but next time we could be low, but we will be competitive. Over all I'm glad the work was done right. Thanks Bill Christmas

John L.
09/2013
5.0
plumbing, wells
  + 0 more
I did not meet the gentleman but my husband said he was very nice. We had same day service, he did an excellent work and finished in a short time.
Description of Work: Replaced a leaky valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from CroppMetcalfe
Thank you for your review. Andy was your plumber, feel free to ask for him in the future. Bill Christmas

Sharon M.
09/2013
5.0
plumbing
  + -1 more
We have done business with Peed Plumbing for years and have not been disappointed. The two plumbers that service our area are really great. Carl is the one who usually comes to our house. He is just a super nice person. (He even gave us vegetables from his garden which was so kind!) Super honest.. just truly a great person. He has been a plumber for 48 years so he has seen it all. For whatever services we have needed, we have always been happy. Although Peed might be a little more expensive than some, their employees are honest, stay at the company and are experts at what they do. Next time we have an issue, we will call Peed again.
Description of Work: Reaplace sump pump and back up sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from CroppMetcalfe
Thank you for your review. Carl takes good care of our customers. Funny you should mention his veggies, I get mine from him too. This year he helped my wife and I start our own garden. Thanks again Bill Christmas

Danielle H.
08/2013
5.0
drain cleaning, plumbing
  + 0 more
It was a very pleasant experience. Ed from customer service, who I scheduled my appointment with called me the morning of my appointment to let me know the tech's eta. Then the tech called me when he was about 10 minutes out. He was very, very nice, helpful & informative. He wore booties in the house to keep it clean. He explained everything he was doing and why. He also told me how to help by doing some preventative maintenance on my own. He cleaned up all his mess and then some. You couldn't even tell he had been there, except for the fact that my drain was no longer clogged. My six year old son was home with me while he was there and he is like your shadow. Dave was great with him and told him some cool stories that had my son very intrigued. I would definitely go back to Peed Plumbing again and again based off of this first experience.
Description of Work: I had a clogged floor drain in my back basement. The technician, Dave, snacked & vacuumed out the drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from CroppMetcalfe
Thank you for your review. As you mentioned, Dave was your plumber. Feel free to ask for him in the future. Bill Christmas

George M.
08/2013
5.0
plumbing
  + -1 more
It went well. I had no issues with them. They were quick and was pretty amazed by how quickly they could have come out and taken care of everything. I would use them again in the future.
Description of Work: I used Peed Plumbing Inc Big Deal purchase in June. They just replaced our the outside faucet that cracked, i guess it cracked when there was freeze or something like that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane A.
08/2013
3.0
plumbing
  + -1 more
Came same day both times. Did a good job, but missed an obvious leak in kitchen sink after fixing other side previously.
Description of Work: Assessed source of leak, repaired shower faucet. Replaced disposal, but left too soon. 2 Days later, other side of kitchen sink leaked - an obvious miss/oversight. End of long day?

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$734

Response from CroppMetcalfe
Thank you for your review. Sorry that we didn't catch the problem on the first visit. This sometimes happens. Glad that you let us come back and take care of it. We will do better for you in the future. Thanks Bill Christmas

Tina M.
08/2013
5.0
drain pipe, plumbing
  + 0 more
I called Peed Plumbing after waiting over a week to hear back from my home warranty company to send a plumber. i decided to get on Angie's List to find a vendor myself. The day I called Peed Pluming I received excellent customer service. The woman at the office could have sent a plumber the day that I called, but I was already at work and couldn't accept that appointment. I was offered a morning appointment the next day. The technician came the next day and on time. The gentleman was very polite and efficient. He was able to replace a portion of the pipe and seal the sections very quickly. I would recommend Peed Plumbing to others.
Description of Work: Replaced a portion of a cracked drain pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$276

Response from CroppMetcalfe
Thank you for your review. Andy was your plumber. Feel free to request Andy next time. Thank you Bill Christmas

Jim S.
08/2013
5.0
plumbing
  + -1 more
After weeks of trying to fix a running toilet and putting up with a thumbing noise in my pipes, I called Peed Plumbing at 11:45 AM after I saw them on Angie's list. It is now 1:30 PM and everything is taken care of at a reasonable price. And this included a visit and having to run out to a supplier for a part and revisit. Great service and professionalism, and best of all I have found my new go to plumber!
Description of Work: Fixed running toilet and noise in pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from CroppMetcalfe
Thanks for your review. Carl takes good care of our customers. Thanks again Bill Christmas

Contact information

6649 Garland Dr, Warrenton, VA 20187

http://www.peedplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Heating and Air Conditioning,
Kitchen and Bath Remodeling,
Wells and Pumps,
General Remodeling,
Sewer Cleaning,
Drain Pipe Installation,
Natural Gas Lines,
Gas Logs,
Water Filtration and Softening

FAQ

CroppMetcalfe is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

CroppMetcalfe accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, CroppMetcalfe does not offer free project estimates.
Yes, CroppMetcalfe offers eco-friendly accreditations.
Yes, CroppMetcalfe offers a 10% senior discount.
Yes, CroppMetcalfe offers emergency services.
No, CroppMetcalfe does not offer warranties.
CroppMetcalfe offers the following services: Plumbing- Drain Cleaning, Water Heaters, Sump Pumps, & Pipe Repair
Boilers.

Contact information

6649 Garland Dr, Warrenton, VA 20187

http://www.peedplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM