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CroppMetcalfe

Plumbing, Water Heaters, Drain Cleaning,

About us

CroppMetcalfe was founded and established in 1979 by Mitchell Cropp, and has remained a family owned business by Mitchell and his sons ever since. CroppMetcalfe's mission has always been to provide the ultimate in total comfort systems for your homes and businesses. Additional phone - (540) 347-3024.

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing- Drain Cleaning, Water Heaters, Sump Pumps, & Pipe Repair

Services we don't offer

Boilers.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.5189 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
6%
2
7%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 26-189 of 189 reviews

Mary E.
06/2015
5.0
water heater repair
  + -1 more
It is great. They were terrific. They presented themselves lovely, they were great. They were efficient, they knew what was wrong, unlike the person that came the first time. The other guy took hours and did not fix it, but they fixed it twenty minutes, maybe thirty.
Description of Work: They fixed the water heater correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith & Joni F.
04/2015
2.0
remodeling, plumbing
  + 0 more
NEW construction Lets see...placed pipes in wrong locations; had a flood from a major leak into a basement which they would not pay to change out the carpeting or sheet rock. And we've had several problems with upstairs leaks since the original build. Only thought to put this comment in because I got a notice that Peed is combining with CroppMetcalfe...based on my experience with Peed I won't be using them either.
Description of Work: Peed is known in the area for doing new home construction for builders.

Rating CategoryRating out of 5
quality
2.0


Cindy H.
04/2015
1.0
plumbing
  + -1 more
They said they would be at my location between 12-5pm. I had to call them after 5. The person anwering the phone said they tried to call me and that the calls went right to voice mail the only problem with that story is that I don't have voice mail and I had my phone with me ALL day so I would not miss their call. I have a record of all in coming calls and not one of my calls was from them. I waited for 5 hours for them and had to take off work. My time is very valuable and this was just poor service. I clearly will not never call them.
Description of Work: The provider did nothing because they never showed up.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Keli J.
04/2015
5.0
drain cleaning, plumbing
  + 0 more
Arrived at the scheduled time. Very polite and pleasant. Worked efficiently without rushing. Explained the charges thoroughly. Worked neatly and cleaned up after he finished.
Description of Work: Snaked my kitchen sink to clear a clog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas R R.
03/2015
5.0
plumbing, water heater repair
  + 0 more
Replaced leaking pipe above water heater which required soldering and solvent welding several connections.
Description of Work: Repaired water leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Joellen L.
03/2015
5.0
plumbing, sewer cleaning
  + 0 more
Super job. They replaced our sewer sanitation line when we had an emergency breakdown. They took care of all the permits and inspections. They explained everything completely. They even replanted shrubbery and reseeded grass when they were done. Very professional in everyway. In the end, the cost was $300 less than the estimate!
Description of Work: Replaced the sanitation line from the house to the street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Albert T.
03/2015
3.0
remodeling, home remodeling, plumbing
  + 1 more
He explained that leak was coming thru the shower enclosure and/or tile grout just outside the shower on the floor. However he did not find the major break in the PVC drain pipe which ended up being the real source of all the ceiling and wall damage.
Description of Work: There was a $125 charge for estimating the work.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$125

Response from CroppMetcalfe
Thank you for talking to me over the phone. I will follow up to make sure this is refunded to you. Sorry we missed this. Thanks Bill Christmas

Kevin F.
03/2015
5.0
plumbing, water heater repair
  + 0 more
Peed was very responsive from the start. I was able to get an appointment within a reasonable amount of time to provide an estimate on a new hot water heater and to check out a minor plumbing issue. The representative was very helpful with the minor issue and provided a quote for the water heater (I already knew what I wanted). The price was reasonable and Peed gave a good discount for using Angie's list. To my surprise, Peed was able to replace the water heater within a few hours. I would definately use Peed again.
Description of Work: Replaced a hot water heater and checked out a minor plumbing issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,700

Response from CroppMetcalfe
Thank you for your review. Mitch was your plumber, feel free to ask for him in the future. With the changes coming in April on water heaters, and the cost to replace some heaters going to be about 3 times the cost now, if homeowners heaters are over 8yrs old, average life is 10 to 12 yrs in this area, it's a good time to get them replaced now. So tell your neighbors. Thanks Bill Christmas

Kathy W.
02/2015
5.0
plumbing
  + -1 more
Mitch of Peed Plumbing is a true professional! He was able to install the pipes inside a cupboard below a sink in the laundry room. Other plumbers had said that the dryer would end up being in the middle of the room with pipes behind it, but Mitch came up with this ingenious solution! He was very neat, organized, and communicative throughout the process. Highly recommend Mitch, and Peed Plumbing!
Description of Work: Peed Plumbing responded immediately to several of our emergency calls regarding a frozen pipe burst and subsequent water leak (read waterfall in the kitchen!) They ended up pulling the pipes to the upstairs laundry room from an unheated storage space (why would the installer have ever put them there?) into our laundry room so now they are in a heated space!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from CroppMetcalfe
Thank you for your review. Glad Mitch found another way that worked for you. Thanks Bill Christmas

Albert T.
02/2015
5.0
plumbing
  + -1 more
Plumber stated unable to assist with leak in shower referring to tile and drywall company. He was very informative.
Description of Work: Plumbing service.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$270

Response from CroppMetcalfe
Thank you for your review. We did good till it was discovered the addition leak on the pipe see above review. Hope you give us a chance in the future to redeem ourselves. Thanks Bill Christmas

Janet W.
02/2015
4.0
drain cleaning
  + -1 more
They were good. The services went fine and the man from Peed Plumbing was on time, professional and courteous. I would use them in the future.
Description of Work: They came out just before Christmas to unstop a toilet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from CroppMetcalfe
Thank you for your review. Bill Christmas

Jamaal G.
02/2015
5.0
plumbing
  + -1 more
All we well! It was very quick and very professional.
Description of Work: The provider changed a broken part to my toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Response from CroppMetcalfe
Thank you for your review. Bill Christmas

Richard B.
01/2015
5.0
plumbing
  + -1 more
I would give them A's across the board.
Description of Work: We used Peed Plumbing Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CroppMetcalfe
Thank you for your review. Bill Christmas

Shirley M.
01/2015
4.0
plumbing
  + -1 more
They cleaned the duct through the house; we had two vents that supplied the ducts. It went fine; we were having work done outside of the house. So, after they came in, we noticed however that the filter that they suggested we use another product. So, we decided to change on the advice they gave us. Other that they resolved the issues we were having. I would say that they resolved our duct issue but they were a little pricey; we really don’t have much to compare it to, but we just felt that they were a bit expensive.
Description of Work: I have used Peed Plumbing.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$425

Response from CroppMetcalfe
Not sure if this review is for us, I'm showing we worked on a 2nd floor toilet, and it was from a deal coupon. Trevor was your plumber. We don't usually do duct cleaning. If you have the time, could you double check? That would be great. Thanks Bill Christmas

Edward O.
01/2015
5.0
remodeling, home remodeling, plumbing
  + 1 more
Friday the 16th in the evening we discovered water in the cabinet below our kitchen sink. To make a long story short, Saturday morning I called Peed Plumbing based on reviews in Angie's List. They agreed to send a plumber on Saturday. Unfortunately, he was involved in an accident on the way to our house late that afternoon and no other plumber was available. Peed agreed to send one first thing Monday morning. They charged the normal service fee fee and reduced the cost of labor for installing the faucet by 50% due to the delay. Great customer service! Peed called Monday morning to advise the plumber was on the way. John arrived, and began the work immediately. He was very knowledgeable, efficient and courteous and cleaned up the area afterward. A most pleasant experience. Peed Plumbing will be our plumbers from now on.
Description of Work: Replaced a kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from CroppMetcalfe
Thank you for your review. Glad we were able to work it out. Thanks Bill Christmas

Eva W.
01/2015
3.0
plumbing
  + -1 more
Peed had a bit of trouble identifying the problem and it ended up taking 4 visits before they "finished". I eventually had to have another plumber come in to finish the job. All in all, though, Peed lowered the price so I didn't have to pay for the 2.5 visits where nothing was accomplished. I guess that's better than being charged hundreds of dollars. I wasn't thrilled with the results, but they seemed fair enough on the phone.
Description of Work: Tried to find out why I had no hot water. didn't resolve the problem.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0

$150

Response from CroppMetcalfe
I'm having an issue bringing up where the work was done by the name and address listed. I would like to look into this to see if it was our company. I need your help, if you could let me know if the address listed and the name is where the work was done that would be helpful. Thanks for your time in advance. Bill Christmas

Jenny R.
01/2015
5.0
plumbing
  + -1 more
I have used Peed for years. I wouldn't use anyone else ever again. I did that once upon a time, before I found Peed, and I was very, very sorry. The folks at Peed actually know what they are doing. Peed has done everything for me, including fixing pipes that sprung a leak (I have acidic well water), installing a de-acidifier to take care of the problem at the source, servicing said de-acidifier regularly, repairing the hose for my refrigerator's icemaker, and much more. The work is always excellent; I never have any issues with that! They always come when they say they will, too. If I make an appointment, they show up on time. If I call for an emergency, they come fairly quickly. Peed treats me right! Their service people are wonderful human beings.
Description of Work: Many things over time. On the date listed above, they stopped a gushing flood caused by a leak under my bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CroppMetcalfe
Thank you for your review. Hope to keep meeting your expectations of a plumbing company and will see you again to service your water filtration system. Thanks Bill Christmas

Teresa N.
01/2015
2.0
plumbing
  + -1 more
First time I used Peeds I was very happy. Second time still okay. Third time they had to come out to my home was because BF and splashed water on valve of hot water heater (HTW), (that should have been under counter, but I was so happy to get hot water), and it caused the HTW to not work. Called Peeds and was charged 250.00 to fix it. Why didn't the first plumber who came out `1st, 2nd time tell me to not get an area of the HTW wet. I didn't know to ask...it's a WATER heater. Why was I charged 250.00 for a 5 min fix after being a first time customer. I called Peeds and was put off by the manager who eventually called me after the holidays. I am still undecided whether to call them back. I am so disappointed b/c I really liked my plumber.
Description of Work: Replaced valve on hot water heater.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$250

David A.
01/2015
4.0
plumbing
  + -1 more
First off, the repairman was about 45 minutes late - He arrived, found the problem immediately and shortly thereafter, he was finished after turning a small screw to release the pressure so the pipe could drain. He left. End of story.
Description of Work: Turned a small screw to release pressure so that pipe could drain. Believe it would have been cheaper if I had not bought the "special" that was advertised on Angie's list. I won't do that again.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$135

Response from CroppMetcalfe
Thank you for your review. Trevor is pretty efficient plumber. We make every effort to meet the time frames given, and we truly value our customers time. Thank you for giving us a kinder review then you could have. This is a place that hopefully helps us improve and we do listen. If you need a plumber in the future I hope you reconsider and give us another chance. Thanks Bill Christmas

William D.
01/2015
5.0
plumbing
  + -1 more
Plumber showed up in time. Was very pleasant and capable. He fixed the problem in under an hour.
Description of Work: Fixed leaky shower head

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Nadir S.
12/2014
1.0
plumbing
  + -1 more
When the service provider looked at it he initially gave me an exaggerated estimate of $600 for having to pull the pipe elbow under the flange and potentially digging into the wall/ceiling. I have already opened this and quite aware of what needs to be done, but don't have the tools for it. When I objected to that I was given an alternate quote for $340 that would not involve replacing the flange but rather a Spanner Flange to go under the original.
Description of Work: This was a pluming job to replace a toilet seat flange under the toilet seat.
Rating CategoryRating out of 5
$150

Response from CroppMetcalfe
Thank you for your review. I did look into your comments and talked to the Pat who was your plumber. Maybe next time we will see eye to eye on the solution to the problem in question. But thanks for the chance this time. Good Luck Bill Christmas

Yunhu W.
12/2014
5.0
home remodeling, plumbing
  + 0 more
I made a call for peep plumbing company for new replacement of kitchen faucet. I never expected that appointment can be happen on the same day. But it happens. What do you expect more. The plumber came to my house and replaced my purchased faucet. It all went well. One more thing I noticed that he didn't push you for unnecessary service which we are very happy with. One more good thing is that I purchased two hour deals. But work is only done for one hour. I am able to contact Angie's list to get extra hour refund. Everything went well. I will definitely went with this company again if I have other problems. Thanks.
Description of Work: Replace kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from CroppMetcalfe
Thank you for your review. Craig was the plumber at your home. Feel free to ask for him in the future. Thanks Bill Christmas

Heather R.
12/2014
5.0
plumbing
  + -1 more
** BEST experience with a service provider EVER! ** the Technician-- Carl--was OUTSTANDING ** I've owned a dozen homes, so I've had my share of plumbing problems over several decades. I have a cut-off valve for my outside faucets that I thought was leaking and needed repair. Turns out--with Carl's education to me--that the valve was fine, I just wasn't using it properly. Carl walked me through how to drain the system and the operation of the bleeder valve--I didn't even know there was one on that cut-off. Two days before I called Peed's I was under the house in the crawlspace and saw some standing water right at the entry point for the water feeder line into the house--I figured the feeder line was leaking. I had noticed my last water bill was ~15% higher than normal, so I thought that all fit. Carl inspected the feeder line and the entire front area of the crawlspace and fully explained to me why it was not the feeder line, but seepage from all the rain we've been having. We went outside to the front of the house and he showed me why that was happening. He also fully explained what would be happening if the feeder line had a leak. I could not be happier with the service provided by Carl and Peed's Plumbing. If I need plumbing work in the future, they are the only people I will call.
Description of Work: 1. Checked cut-off valve. 2. Trained me on proper use of said valve 3. Inspected water feed line into house for leaks 4. Provided a lot of information on how to check entire house and feed line for leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129.95

Response from CroppMetcalfe
Thank you for your review, please feel free to ask for Carl again for any future plumbing needs. Thank you, Cassy Foster

Tobey B.
12/2014
5.0
plumbing, water heater repair
  + 0 more
I called PEED Plumbing on 11/27 for a leaking thermal expansion tank after my home warranty company was unable to locate any of their contractors with 24/7 availability. The technician returned my call right away and explained that he was on a job and a had a few other jobs to complete, but would be available as soon as he could. When he was prepared for my job he phoned for the information and based on my description of the problem, assured me that he had the necessary equipment on his truck to complete the job before making the trip. He informed me that although Peed does not work with warranty companies he would be willing to call them when he arrived to obtain an authorization code so I could potentially be reimbursed. He called back with the bad news that the warranty covers the hot water heater, but does not cover the expansion tank. I did have to pay an emergency fee which was explained to me upfront and reasonable considering it was a holiday.
Description of Work: Replacement of the hot water heater expansion tank that sprung a leak on Thanksgiving Day

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Response from CroppMetcalfe
Thank you for your review. Pat was the plumber at your home. He works hard for our customers. Feel free to ask for him in the future. Thanks Bill Christmas

eleitha E.
12/2014
5.0
plumbing
  + -1 more
The first technician that came out to my home was not able to fix the problem, Peed Plumbing Inc was able to respond to my request quickly and resolve the problem. The plumber Michael that was sent to my home did a fabulous job! I was very happy the the service i got from Peed Plumbing Inc.
Description of Work: I purchased a big deal for 2 Hours of Plumbing Labor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from CroppMetcalfe
Thank you for the review. In the future you can request for Michael to come back to your home. Thank you, Cassy Foster

Contact information

6649 Garland Dr, Warrenton, VA 20187

http://www.peedplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Heating and Air Conditioning,
Kitchen and Bath Remodeling,
Wells and Pumps,
General Remodeling,
Sewer Cleaning,
Drain Pipe Installation,
Natural Gas Lines,
Gas Logs,
Water Filtration and Softening

FAQ

CroppMetcalfe is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

CroppMetcalfe accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, CroppMetcalfe does not offer free project estimates.
Yes, CroppMetcalfe offers eco-friendly accreditations.
Yes, CroppMetcalfe offers a 10% senior discount.
Yes, CroppMetcalfe offers emergency services.
No, CroppMetcalfe does not offer warranties.
CroppMetcalfe offers the following services: Plumbing- Drain Cleaning, Water Heaters, Sump Pumps, & Pipe Repair
Boilers.

Contact information

6649 Garland Dr, Warrenton, VA 20187

http://www.peedplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM