TruGreen Lawn Care - 5730

Tru Green is the worst company with whom I have ever dealt.

They have been good. I get the annual service which is for the whole year. We had them when we first moved in and they had a nice lawn back then. Once they went with the other company, the front yard looked pretty good all the time, but the back yard was practically nothing. There was almost no grass. When we came back from California, the lawn was practically gone. I wondered what had happened. It turned out that they had merged with another company and each one thought that the other side was taking care of our lawn for us. Neither one came out and treated the yard for about 2 to 3 months, so it didn't get its pre-emergence treatment. We switched to another company because of that but that company never could bring that yard back. I had liked TruGreen so I called them and when I told them, they apologized and requested me to give them another chance. I decided to give it back to them and see if they could bring the lawn back. They have only had it a couple of months. It seems to be getting better. I think they will be able to do it. They have been easier to talk to and more eager to do a good job. They are more flexible and are trying to please me. The price is average because it is the same as what the previous company charged. They have done two treatments and it is the same dose. I can see some improvement. They came out and gave it another shot of weed killer. They told me that the grass won't grow in there as long as it has to fight the weeds. It already seems to be closing in a little bit. It's been about 10 days since they came out and did that. I am hopeful. It's not something that's going to happen overnight. They slipped up the last time but anybody could have a slip up. Even I do once in a while. Their responsiveness is excellent. They come when they say they will. They are professional. I would recommend them to someone else. They took care of my lawn before. They can do it again. In the fall after they do aerating and seeding, I will probably notice a big difference.

They are nationwide, so that allowed me to not worry if they were legitimate and that kind of stuff. I would give them an A. Obviously, they have the longer term care where they come out six times a year, and I think they are a little over priced for that, but when it comes to the aeration and seeding I think they are an A. The service is an A, but the overhead administration and management is lacking. In terms of timeliness of response, I give them an A, but in terms of responsiveness to my specific desires or direction, I would give them a B.

Signed on with Tru Green around March/April of 2010 to help get my lawn looking good (new house/ugly lawn). They were quick to come out and get me to sign up for the service, but getting the initial lawn spraying done was a bit of a problem. After several calls to them (and several weeks) they finally came out and did the initial spraying. That was pretty much the only glitch...they came out every 6-8 weeks to spray the lawn like clockwork. The weeds were kept at a minimum and the yard looked good. Overall, they did what they said they would..so no complaints.

Tru green promised to turn my lawn around. I told them in the beginning that I was giving them a year. After at least $1000, my lawn showed zero, and I mean zero improvement. Weeds still abound and the grass is very splotchy (just the way it started out). I terminated the service after the year. Whats worse is that they continue to call asking if they can come back. Save your money, do it yourself or find a company that will give you something for your money.

The yard never looked worse. When I spoke to the technician, he said he "had a business on the side" and he'd be willing to come out and treat my yard himself. I couldn't help but wonder where he was getting the chemicals he was using in his personal business.

Every time I call Tru Green the person on the other end of the phone is very helpful and very happy to answer my call. I would recommend the office staff to anyone I just do not like the treatment services anymore.

I could see the difference they made in my yard. The front yard was beautiful, thick and green. They took the time to explain to me the chemicals they used because I had cats. They were always nice, clean cut and hard working.

When I first hired Tru Green, it was done on their reputation and other recommendations. Although the technician was always on time and had a positive demeanor, the actual performance was not that good. The lawn improved in spots, but got worse in others.

The gentleman that did our lawn was very polite and courteous. He did a nice job on our lawn. We do have a yearly contract with them and they have also followed all of our instructions. I have not had any problems with them.

They did a wonderful job. Our grass grows great now, and they were great at getting rid of the weeds. Our lawn is so beautiful and green now. I love them and they really did what they were supposed to for us. They were the best and there are helpful and friendly.

I really have only had one instance where they kind of made me mad and needed to address them. In the fall, the leaves had not yet been raked and they went ahead and put down fertilizer anyway. After I told them about it, they made it there priority to not let it happen again. We have not had a single problem since. Other than that, they are a nice group of people. They are always on schedule and never cancel any appointments set. I also feel their pricing is very reasonable. I pay them per visit.

I was very happy with this company. They came out exactly when they were supposed to and did good work. I have actually been using them for quite some time. They come out every six weeks to spray the lawn and our lawn looks great.

Our lawn was not in the best of shape when we hired Tru Green but it got even worse after they started treating it. They were using far too much chemical fertilizer which was causing the lawn to burn out. There was also no reason to do it every month. We finally decided to deal with the lawn ourselves and it improved right a way.

This company did a wonderful job of bringing my yard back to life. They used a good seed and they used a lot of it. They were very polite and explained to me about the chemicals they used. I was satisfied with their work and thought it was an excellent job done.

For the most part they are ok. The regular maintenance of the lawn is pretty good. They spreaded the fertilizer and weed killer down very well. It is keeping the grass green and the weeds down. However, once a year I have them aerate and seed the yard. They seem to do the worst possible job; they get very sloppy and throw seeds everywhere and rush through the job.

I really liked the professional way they represented themselves and how they did exactly what we had asked of them. My husband was very involved with the upkeep of the lawn and we just wanted to try them to see if it could improve our grass in any way. We didn t see anything in particular for results but I really didn t think it could have been improved to start with due to how well he took care of it. This company did everything we asked and treated us fairly. We would recommend them. I honestly don't know if we would hire them again.

I have been using Tru Green for two years, and the condition of my lawn has drastically improved. The technician lets me know in advance when he is coming over, and is always on time. If there is an area that needs extra attention on any particular visit, he deals with it immediately. I will continue to employ them as long as I live in this house.

I just wasn t getting anything accomplished with the lawn as I wanted, and even after giving it a few treatments there wasn t a noticeable difference. They were persistent that it would take before long, but I just couldn t see spending the money. The lawn wasn t any better off healthy wise than before I started using them.

We have our yard sprayed for weeds and the grass looks great from the fertilization they use on our yard. They gave us a very reasonable estimate for the fertilization and service. They do a very professional job on our yard and we are very satisfied with them.

Tru Green came out five times a year to seed and spray my yard. We were happy with the way they made the yard look. They were very prompt and professional. We have used them for a few years and would recommend them to others.

The difference in amount of dandelions and weeds is tremendously less since we began using them. What's nice was we didn t have to be present for them to do the work and could know in the back of our minds that they are working, just as if we were standing there watching them. Their price was just okay for what they did, but the results were nothing we would argue with.

The technician was nice, and always on time, but he could not help our lawn. We live on ranch type land, and the weeds are much more difficult to get rid of than the average lawn. There was some improvement, but not enough to make it worth the price we were paying every month. Ultimately we decided to deal with it ourselves.

They did a great job on our lawn. If you use this service on a regular basis, you can pay annually or by the visit. They came, sprayed, and seeded the lawn. They showed up on time and took care of everything just fine. I was completely happy with them. They are priced very reasonable and are dependable too.

We really like how our lawn is weed free and very healthy looking. We didn't have to watch over them when they were working because they have earned our confidence in the past. They surpassed our expectation of them and we were very pleased with the results that they gave us.