TruGreen Lawn Care - 5730

Tru Green is the worst company with whom I have ever dealt.

They have been good. I get the annual service which is for the whole year. We had them when we first moved in and they had a nice lawn back then. Once they went with the other company, the front yard looked pretty good all the time, but the back yard was practically nothing. There was almost no grass. When we came back from California, the lawn was practically gone. I wondered what had happened. It turned out that they had merged with another company and each one thought that the other side was taking care of our lawn for us. Neither one came out and treated the yard for about 2 to 3 months, so it didn't get its pre-emergence treatment. We switched to another company because of that but that company never could bring that yard back. I had liked TruGreen so I called them and when I told them, they apologized and requested me to give them another chance. I decided to give it back to them and see if they could bring the lawn back. They have only had it a couple of months. It seems to be getting better. I think they will be able to do it. They have been easier to talk to and more eager to do a good job. They are more flexible and are trying to please me. The price is average because it is the same as what the previous company charged. They have done two treatments and it is the same dose. I can see some improvement. They came out and gave it another shot of weed killer. They told me that the grass won't grow in there as long as it has to fight the weeds. It already seems to be closing in a little bit. It's been about 10 days since they came out and did that. I am hopeful. It's not something that's going to happen overnight. They slipped up the last time but anybody could have a slip up. Even I do once in a while. Their responsiveness is excellent. They come when they say they will. They are professional. I would recommend them to someone else. They took care of my lawn before. They can do it again. In the fall after they do aerating and seeding, I will probably notice a big difference.

They are nationwide, so that allowed me to not worry if they were legitimate and that kind of stuff. I would give them an A. Obviously, they have the longer term care where they come out six times a year, and I think they are a little over priced for that, but when it comes to the aeration and seeding I think they are an A. The service is an A, but the overhead administration and management is lacking. In terms of timeliness of response, I give them an A, but in terms of responsiveness to my specific desires or direction, I would give them a B.

Signed on with Tru Green around March/April of 2010 to help get my lawn looking good (new house/ugly lawn). They were quick to come out and get me to sign up for the service, but getting the initial lawn spraying done was a bit of a problem. After several calls to them (and several weeks) they finally came out and did the initial spraying. That was pretty much the only glitch...they came out every 6-8 weeks to spray the lawn like clockwork. The weeds were kept at a minimum and the yard looked good. Overall, they did what they said they would..so no complaints.

Tru green promised to turn my lawn around. I told them in the beginning that I was giving them a year. After at least $1000, my lawn showed zero, and I mean zero improvement. Weeds still abound and the grass is very splotchy (just the way it started out). I terminated the service after the year. Whats worse is that they continue to call asking if they can come back. Save your money, do it yourself or find a company that will give you something for your money.

The yard never looked worse. When I spoke to the technician, he said he "had a business on the side" and he'd be willing to come out and treat my yard himself. I couldn't help but wonder where he was getting the chemicals he was using in his personal business.

Every time I call Tru Green the person on the other end of the phone is very helpful and very happy to answer my call. I would recommend the office staff to anyone I just do not like the treatment services anymore.

When I first hired Tru Green, it was done on their reputation and other recommendations. Although the technician was always on time and had a positive demeanor, the actual performance was not that good. The lawn improved in spots, but got worse in others.

They did a wonderful job. Our grass grows great now, and they were great at getting rid of the weeds. Our lawn is so beautiful and green now. I love them and they really did what they were supposed to for us. They were the best and there are helpful and friendly.

I could see the difference they made in my yard. The front yard was beautiful, thick and green. They took the time to explain to me the chemicals they used because I had cats. They were always nice, clean cut and hard working.

The gentleman that did our lawn was very polite and courteous. He did a nice job on our lawn. We do have a yearly contract with them and they have also followed all of our instructions. I have not had any problems with them.

The technician was nice, and always on time, but he could not help our lawn. We live on ranch type land, and the weeds are much more difficult to get rid of than the average lawn. There was some improvement, but not enough to make it worth the price we were paying every month. Ultimately we decided to deal with it ourselves.

This was a good sized yard we had and from side to side they took great care of it. It was more of us wanting a weed free lawn than anything, and I can say they have gotten it much better. To be able to actually see some results was really nice and they were always so professional.

These guys did a good job for me but I would not use them again because I could do the same thing they did at a quarter of the price. For people that don t have the time to do it themselves, these guys would be a good company to call.

Our lawn was not in the best of shape when we hired Tru Green but it got even worse after they started treating it. They were using far too much chemical fertilizer which was causing the lawn to burn out. There was also no reason to do it every month. We finally decided to deal with the lawn ourselves and it improved right a way.

I have been using Tru Green for over ten years. They maintained the lawn at my old house as well, and they have always done a great job. The technician is on time, and very personable. The treatments only take twenty minutes, and if there is any areas the need extra treatment he deals with it accordingly. My lawn looks fantastic, and will continue to look that way as long as I stay with Tru Green.

The difference in amount of dandelions and weeds is tremendously less since we began using them. What's nice was we didn t have to be present for them to do the work and could know in the back of our minds that they are working, just as if we were standing there watching them. Their price was just okay for what they did, but the results were nothing we would argue with.

I have been using them for 20 years so they've obviously done a good job for me. They didn't give me any hassle or problems. They kept my grass looking pretty and green which is all I asked for. The service people they send are good people with good attitudes. They always have a discount around the 1st of the year. They come out 8 times a year for me. It's $43 per time.

They did a pretty good job. They spread the fertilizer pretty well throughout the yard. They called ahead of time before they came to be sure that we were ready for them to come. We have used them for quite a long time and they have kept my grass green and my yard looking nice. The only complaint that I have with them is the price. I felt that it was a bit expensive.

Tru Green really was the best, they were very friendly and professional looking. The guys who came out were environmentally friendly too. They come out about 7 times a year for me. I have about a 1000 square foot front lawn and that is what they actually do, is just my front lawn.

They did a terrible job for me and I was not satisfied with them at all. They charged me a lot of money, yet didn t do any of what they were suppose to do. They didn t get rid of all the weeds, and the weeds they did get rid of grew right back and they wanted to charge extra to get rid of those weeds.

The job done by this company was not at all good. We hired them right after moving in to our new house, and the grass immediately started dying. Their solution was to perform more applications. We talked to the technician, and suggested fewer treatments, but our voices were not heard. After calling the office, we decided their way was not for us. The technician was prompt and well mannered, but he ignored us, and for that they lost the contract, and a different company has it now.

I was very happy with this company. They came out exactly when they were supposed to and did good work. I have actually been using them for quite some time. They come out every six weeks to spray the lawn and our lawn looks great.

They provided a pretty good service. They had come before, but didn't always speak to me. I would prefer that they talk to me when ever they come out to do my lawn. The product they used on my lawn worked very well.

The end result was no more weeds and they only had to spray once and the weeds were gone for the entire year. They would show up on time and did very good work. I will continue to use the company year after year. I thought the price was right for each service call.