Sears Garage Solutions

Garage Doors, Doors

About us

Sears Garage Solutions is a locally owned franchise of Sears Roebuck & Company. All technicians have clear background checks. We are licensed and insured and offer some of the best warranties in the business. We offer prompt reliable service.

Business highlights

15 years of trusted experience
Family Owned & Operated

Services we offer

Sears Garage Solutions specializes in the sale and installation of new garage doors & new garage door openers. We also service & repair garage doors, garage door spring systems, & the repair of garage door openers. Provia exterior entry doors are now available, as well as Lifestyle Screens. A free consultation can be scheduled by calling 757-721-2524. We look forward to hearing from you, and we guarantee customer satisfaction!!! Thank you, Mike Melatti Sears Garage Solutions

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa


Photos of past projects

Reviews

4.959 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
5%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 26-50 of 59 reviews

Pauline M.
07/2022
5.0
garage doors
  + -1 more
Beautifully
Description of Work: Garage door replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lloyd H.
02/2021
5.0
garage doors
  + -1 more
Very well.
Description of Work: Two garage doors with remote opners.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sears Garage Solutions
[Member Name Removed], Thank you very much for sharing your experience, and thank you for trusting us with your business. Please let us know if there’s ever anything we can do to help with future home improvement, and keep in mind that you have a warranty on your garage doors. If anything goes wrong, we’re just a phone call away. Respectfully, Mike Melatti Sears Garage Solutions 757-721-2524

Sherri G.
11/2020
5.0
garage doors
  + -1 more
Great. Fast friendly service.
Description of Work: Garage door tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sears Garage Solutions
Mrs [Member Name Removed], Thank you for taking the time to write us a review from roughly 1500 miles away. We take a great deal of pride in our customer service, so for us to maintenance your garage door and garage door opener for you and your tenant/s is an example as to how we operate. Situations like yours can sometimes be exhausting for the homeowners and tenants, especially when it comes to scheduling, so our goal is to make it as easy on you and your tenant/s as possible. Feel free to reach out should you have an interest in replacing your side entry door or if your garage door or opener has issues in the future, and thanks again for leaving us a review. Stay safe! Respectfully, Mike Melatti 757-721-2524 (office) 757-353-0397 (mobile) Sears Garage Solutions of Hampton Roads Mike.Melatti@SearsGarageDoors.Com

Laura R.
04/2017
5.0
garage doors
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sears Garage Solutions
Thank you for the positive review!

Dionne B.
05/2016
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sears Garage Solutions
Thank you for the positive review!

Louis S G.
04/2016
5.0
doors, garage doors
  + 0 more
unknown
Description of Work: Showed up on time. Did the tune up and offered advice on upkeep.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Sears Garage Solutions
Thank you for the lovely review! We strive to have our technicians arrive on time and always provide thorough service.

Andrew R.
04/2016
5.0
garage doors
  + -1 more
Technician showed up on time and expertly installed my Craftsman garage door opener with ease. He is a professional and knows a lot about his trade. His price was very reasonable and I plan on using his services again for all my garage door maintenance and repairs.
Description of Work: Installed garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Sears Garage Solutions
Mr. [Member Name Removed], I am so glad to hear that you had a great experience with the technician that serviced your garage! I hope we will be able to work together again in the future. Thank you!

Paul W.
02/2016
5.0
garage doors
  + -1 more
It was outstanding. The technician was very knowledgeable, and I will use them again if needed
Description of Work: I purchased an order through Angie's List for $111 for Garage Door Reconditioning PLUS Replacing your Rollers, and they lubricated the hinges.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sears Garage Solutions
Thank you for the great review! We are so happy to hear that the technician provided helpful and knowledgeable service. We look forward to working with you in the future! Elizabeth Poland Office Manager Sears Garage Solutions 757.721.2524

John S.
01/2016
5.0
doors, garage doors
  + 0 more
unknown
Description of Work: I have a two car garage with two identical garage doors. One side of the garage is used for storage and one side for the wife's car. The car side garage door was acting up and broke two hinges on the top panel damaging the top panel. The technician was unable to replace the top panel with a new one as the panels are no longer produced. Rather than buy new doors, the technician was able to remove the top panel from the undamaged door on the storage side of the garage (since it is never opened), replace the damaged panel, construct a brace on the damaged panel and put it on the storage side. In addition he checked over the car side garage door, replaced the pulleys and provided a new remote. His actions got my garage door working, kept the garage looking presentable on the outside and saved me money too boot. All completed within an hour. Excellent response. I intend to look to them again when I finally get the kids out of the house and the storage side of my garage back! Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$226

Response from Sears Garage Solutions
We are so glad you were pleased with the work our tech did in your garage! Our goal is to provide fast, cost effective, and reliable service. We look forward to hearing from you down the road. Thank you for your business!

FRANK G.
01/2016
4.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Sears Garage Solutions
Mr. [Member Name Removed] Thank you for taking the time to submit a review. We appreciate the opportunity to earn your business. While it is our goal to earn straight A's your review suggests to me that we must continually evaluate our customer service and the professionalism of our service staff. With kindest regards & wishes for a Happy New Year. SEARS GARAGE SOLUTIONS Carol Konze

Patricia F.
12/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Sears Garage Solutions
Mrs. [Member Name Removed] We thank you for taking the time to submit a review. We sincerely appreciate the opportunity to earn your business. We hope you will tell your friends and neighbors about your experience. With kindest regards & wishes for a Happy New Year in 2016, Carol Konze SEARS GARAGE SOLUTIONS 757-721-2524

RICHARD T.
06/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Installed garage door openers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sears Garage Solutions
Thank you for your positive review. We sincerely appreciate your business! With kindest regards, SEARS GARAGE SOLUTIONS Carol Konze

zahan Z.
05/2015
5.0
garage doors
  + -1 more
Excellent. I got a call on the day of service about the time they would come. I also got a call 20 minute early before he arrived. MIke came on time, explained in detail and showed me what was wrong and what would he do.He was very pleasant throuout and I was talking to him about the other few things that is needed to be fixed and he was very friendly and gave me few phone no. to be in touch with them for those problem .He fixed it on time and it worked wonderful. I bought the coupon from angie's list for a tune up but he gave me credit towards the repair. I am very pleased with the service. He gets an A+ .
Description of Work: change the spring and tune up the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$311

BJ S.
05/2015
5.0
garage doors
  + -1 more
.
Description of Work: great job prompt and informative

Rating CategoryRating out of 5
value
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Judy K.
02/2015
5.0
garage doors
  + -1 more
Excellent. Door broke on a Tuesday morning - called around noon that day; and estimate and repairs completed by Wednesday noon! When spring broke it did damage to my car. Had a person been there, it could have been lethal. Dave assured me that the new spring had safety features so that when and if it should break in the distant future (5-yr guarantee, but suspect will last much longer), it would not be a safety concern. Never tried to coerce me into much pricier options. As a single woman I have come to expect that. Personable, prompt, professional, safe, and not condescending. Have no price comparison to report.
Description of Work: Replaced snapped garage door spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from Sears Garage Solutions
We sincerely appreciate your business Mrs. [member name removed]. Tell your friends and neighbors! Kindest regards, Dave & Carol Konze SEARS GARAGE SOLUTIONS

Eric B.
12/2014
5.0
garage doors
  + -1 more
It went GREAT!!!First was to inspect the door and provide estimate. Dave explained that the door could repaired, in stead of replacing it. This was a huge savings. It also eliminated need for painting a new door (more savings). The job was done the next day, it was done quickly and was VERY professional.
Description of Work: Reinforced the door and replaced hinge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Sears Garage Solutions
We are so glad to hear that we were able to help fix the problem and save you some cash as well! Thank you for your business and please let us know if there is anything we can do for you in the future.

Andrew J.
08/2014
5.0
garage doors
  + -1 more
Excellent. Prompt, polite, and responsive. Service turned out to be less $$ than the quote.
Description of Work: What I thought was a malfunctioning sensor turned out to be a faulty wire connection. Fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Vlad M.
07/2014
5.0
garage doors
  + -1 more
They were quick, responsive, and polite, but I wound up not needing the service.
Description of Work: I bought a Big Deal for garage door work.

Rating CategoryRating out of 5
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

David A.
06/2014
5.0
garage doors
  + -1 more
Great service from Dave. This was the first time maintenance was performed since the opener was installed 6 years ago. I will now ensure annual maintenance is accomplished. The garage door and opener are now working perfectly.
Description of Work: Replaced plastic rollers with new rubber rollers. Checked all parts and tightened those that were loose. Lubricated parts that needed it. Tested opener and safety system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Dl L.
04/2014
5.0
garage doors
  + -1 more
They did everything as specified. The young man was very professional and knew what he was doing. Great Job!
Description of Work: Changed rollers and lubricated hinges and chain..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Gail M.
02/2014
5.0
garage doors
  + -1 more
I am totally happy with the job they did. Carol at the office kept me very informed as to the date and time. Mike arrived when he said he would. He was friendly and professional. He did a great job and gave me good advice. This was part of an Angie's List Coupon. I feel it was a super deal. Great price - great work. I would definitely use them again.
Description of Work: Our garage door made loud banging noises every time we used it. Mike came out and replaced the rollers, oiled the parts, and did an inspection - fixing parts that needed it. It works beautifully now. He told me that I might get a new weather stripping on the bottom, but didn't pressure me. He also told me about garage door openers and good options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Response from Sears Garage Solutions
Thank you for your review. We appreciate the opportunity to earn your business. Carol Konze. SEARS GARAGE SOLUTIONS

Janet A.
10/2013
5.0
garage doors
  + -1 more
It was fine. They came on time and did what they were supposed to do. They made recommendations about other services and it was fine. They came out within 2 weeks of purchasing the deal. There were no additional charges and the service has been fine so far. That seemed to resolve the problem for the time being and the deal seemed to take care of the problem. They fulfilled every expectation I had of the deal. The price was fair and they saved me money. It seemed like a tune up situation but whatever it was, I was entirely satisfied.
Description of Work: I purchased a Big Deal coupon from Sears Garage Solutions because I had an issue with the garage door in one of my rentals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Carol D.
01/2013
5.0
garage doors
  + -1 more
The initial consultation was clear and concise.They showed up with the new garage doors and openers when they said they would and wasted no time in removing the old equipment and installing the new. The new doors and openers have been in for about 7 months now and work perfectly. We're very happy with them and are glad we had Sears Garage Solutions do the job.
Description of Work: Removed old garage doors and garage door openers. Installed new and gave instruction on how to use new openers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Craig M.
08/2011
5.0
garage doors
  + -1 more
I called for an estimate and they were able to come out the next day and provide an estimate at my house. The sales representative was very knowledgeable and was able to answer all my questions to my satisfaction. After only a few minutes he was able to provide an all-inclusive estimate and when I agreed to have them do the job he was able to schedule the installation for a couple days later. The installer showed up on time and after introducing himself he got right to work. After about 3 hours the job was complete and he demonstrated the operation for me and provided the owners manual. All in all it was a very professional job and I would recommend them.
Description of Work: Replaced old garage door with new 9x7 Series 2000 Traditional Steel Standard garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$861.89

Sandra E.
08/2011
5.0
garage doors
  + -1 more
They were on time, professional, thorough, very neat and clean.
Description of Work: We used Sears Garage Solutions to install a garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
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    • 2(current)
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Contact information

511 Central Drive Ste 103, Virginia Beach, VA 23454

http://searsgaragedoors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

Licensed*

Trade License Number
2705182704
Trade License Locale
Virginia
Trade License Authority
Virginia: Contractors
Trade License Expiration
11/30/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Sears Garage Solutions is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Sears Garage Solutions accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Sears Garage Solutions offers free project estimates.
Yes, Sears Garage Solutions offers eco-friendly accreditations.
No, Sears Garage Solutions does not offer a senior discount.
No, Sears Garage Solutions does not offer emergency services.
Yes, Sears Garage Solutions offers warranties.
Sears Garage Solutions offers the following services: Sears Garage Solutions specializes in the sale and installation of new garage doors & new garage door openers. We also service & repair garage doors, garage door spring systems, & the repair of garage door openers. Provia exterior entry doors are now available, as well as Lifestyle Screens. A free consultation can be scheduled by calling 757-721-2524. We look forward to hearing from you, and we guarantee customer satisfaction!!! Thank you, Mike Melatti Sears Garage Solutions
Ask for details.

Contact information

511 Central Drive Ste 103, Virginia Beach, VA 23454

http://searsgaragedoors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed