Sears Garage Solutions

Garage Doors, Doors

About us

Sears Garage Solutions is a locally owned franchise of Sears Roebuck & Company. All technicians have clear background checks. We are licensed and insured and offer some of the best warranties in the business. We offer prompt reliable service.

Business highlights

15 years of trusted experience
Family Owned & Operated

Services we offer

Sears Garage Solutions specializes in the sale and installation of new garage doors & new garage door openers. We also service & repair garage doors, garage door spring systems, & the repair of garage door openers. Provia exterior entry doors are now available, as well as Lifestyle Screens. A free consultation can be scheduled by calling 757-721-2524. We look forward to hearing from you, and we guarantee customer satisfaction!!! Thank you, Mike Melatti Sears Garage Solutions

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa


Photos of past projects

Reviews

4.958 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
5%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 1-25 of 58 reviews

Kenneth H.
06/2023
5.0
garage doors
  + -1 more
Technician was very thorough in explaining what needs to be installed, how to use and perform annual maintenance on the opener.
Description of Work: installed Jackshaft Motor
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sears Garage Solutions
Thank you so much for leaving a review. We appreciate you taking the time to do that and we also thank you for trusting us with your business. Sincerely Mike Melatti Sears Garage Solutions

Gail R.
04/2023
5.0
garage doors
  + -1 more
Mike and Mike were terrific. They went above and beyond what I expected. They were professional, knowledgeable and very nice young men. They fixed my problem with my garage door. It is working beautifully. I highly recommend them.
Description of Work: The door was making a terrible sound when I opened it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Sears Garage Solutions
Thank you so much for leaving this wonderful review! We’re here if you ever need ANYTHING pertaining to garage doors or entry doors! We can’t thank you enough for you taking the time to write us a great review though, it’s a HUGE help! Thank you, Mike Melatti Sears Garage Solutions

michelle W.
01/2022
3.0
garage doors
  + -1 more
No show for the 1st appointment. Owner made the appt but didnt tell the office. 2nd appt was late. Lack of communication with customer. Left property with job incomplete. Had no idea where he was going. Came back in 45 minutes to complete job.
Description of Work: Take out old garage door and install a new one...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0


Edward C.
07/2021
5.0
garage doors
  + -1 more
From the estimate to the actual work I truly felt like I was what mattered. My questions and concerns were valued and important. And the work was done to perfection. In my case it was replacing the openers and converting the springs to the safer and efficient torsion ones. These garage doors are whisper quiet now practically. Shout out to the install tech, Michael Melatti, for the installation: Local family guy, straight shooter, and very pleasant. I look forward to doing business with them again: I'm thinking about installing an add-on l Lifestyle screen garage door now.
Description of Work: Garage openers and overhaul

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,400

Larry G.
01/2021
5.0
garage doors
  + -1 more
Very professional work. I am very pleased.
Description of Work: Installed garage door opener
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sears Garage Solutions
Thank you so much for this five star! We appreciate your positive feedback and we are so happy we could assist you! Please feel free to give us a call if you need us in the future! Sincerely, Sears Garage Solutions 757-721-2524

Betty F.
01/2021
5.0
garage doors
  + -1 more
Excellent service. Mike was very professional. Communicated when he was on his way. I wish all my service calls would be like that.
Description of Work: Replaced springs on garage door
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sears Garage Solutions
Thank you so much for this wonderful review! We are so thrilled to hear how pleased you were with not only our service but our technician as well! We think he's pretty great too! Please feel free to give us a call if you ever need us in the future! We'd be happy to service you again! Sincerely, Sears Garage Solutions 757-721-2524

Thomas H.
01/2021
5.0
garage doors
  + -1 more
Sears got in touch with me the same day to schedule an install. Installer came and installed our garage door opener super quick. Great service
Description of Work: Garage door opener install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$197.95

Response from Sears Garage Solutions
Thank you so much for taking the time to give us such a positive review! It was a pleasure to be able to work with you! We hope you keep us in mind for any future repairs, we'd love to see you again! Sincerely, Sears Garage Solutions 757-721-2524

arlene C.
10/2020
5.0
garage doors
  + -1 more
They were great. Very professional and explained the process they were about to perform. Cleaned up after themselves and my garage door works like new. Their prices are also reasonable. I highly recommend hem. Ten star job.
Description of Work: replaced the top panel’s 16’x3” strut for extra support and a new wayne dalton operator bracket.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

Response from Sears Garage Solutions
Thank you so much for taking the time to write a review, your feedback means the world to us. I’m so glad we could help you take care of your door; we saved you from having to get it replaced. Please let me know if we can help you in any way in the future. Hopefully the next time we meet it’s for your annual preventative maintenance. 😊 Have a Happy Halloween 🎃 ! Respectfully, Mike Melatti 757-721-2524 (office) 757-353-0397 (mobile)

Ken B.
09/2020
5.0
garage doors
  + -1 more
Excellent! Superb work. Mike was the epitome of professionalism. Highly recommend!!
Description of Work: installed 1 HP belt BBU WiFI garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Melissa B.
09/2020
5.0
garage doors
  + -1 more
Brian responded by phone within 5 minutes of my request and then Mike called and scheduled us for the very next day to make immediate repairs. Follow on appointment was immediately made for the new system. The finest service and professionals. None better. Highly recommend above all others.
Description of Work: Replace old garage door opener and install new springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Duane F.
08/2020
5.0
garage doors
  + -1 more
Excellent service and very honest people running this outfit. Mike is awesome. He found an extra spring in my garage (that I did not know I had) and installed it which saved me some cash. Would use them again for sure. Solid folks. Thank you!
Description of Work: Repaired Garage Door Springs
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sears Garage Solutions
[Member Name Removed], Thank you so much for leaving your review, it means the world to us. Im glad I was able to take care of your garage door and help save you some money. I always say that I’m here to do what’s best for the customer, and not what’s best for me. Your testimony demonstrates my practices to the “T”. Thank you Sir! Mike Melatti 757-721-2524 Sears Garage Solutions

William "Bubba" C.
08/2020
5.0
garage doors
  + -1 more
Mike helped get my garage door repaired and working like new. He was super knowledgeable and did a great job!! I would recommend them to anyone needing help with any garage door needs!!
Description of Work: Reapired Garage Door
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sears Garage Solutions
[Member Name Removed], Thank you so much for taking the time to leave a review. We are grateful to have earned your business, and we will continues to strive to provide quality products and exceptional customer service. Thank you! Respectfully, Mike Melatti Sears Garage Solutions 757-721-2524

JP P.
08/2020
5.0
garage doors
  + -1 more
Without any issue. Removal and installation was flawless a done in a clean manner.
Description of Work: Installed Garage Door Opener
Rating CategoryRating out of 5
Yes, I recommend this pro

Erin W.
08/2020
5.0
garage doors
  + -1 more
Mike was extremely responsive and professional. Very knowledgeable on products which made us feel confident in our selection. I will be a customer for life
Description of Work: Repaired Garage Door
Rating CategoryRating out of 5
Yes, I recommend this pro

Shane M.
08/2020
5.0
garage doors
  + -1 more
Great job done! Very happy with the work done on my garage door, would highly recommend.
Description of Work: insulated Garage Door
Rating CategoryRating out of 5
Yes, I recommend this pro

Ben D.
08/2020
5.0
garage doors
  + -1 more
From start to finish Mike Melatti handled everything like a true professional. The price was right and the work was done on time! I would definitely recommend Mike Melatti and Sears Garage Door Solutions!
Description of Work: Replace Garage Doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lenore L.
08/2020
5.0
garage doors
  + -1 more
I called and spoke to Mike Melatti; he told me that he was down the street working, and he’d be happy to call and stop by after completion of that job. He came over as promised to assess our repair. Mike has a wealth of technical knowledge; the repair was completed perfectly. He is a thorough kind, competent professional who genuinely cares about helping his clients. We’ve referred many others to him at Sears Garage Door, and they related exactly the same to us. The pricing was excellent! Mike’s thorough meticulousness and technical skills are incomparable!
Description of Work: Garage Door Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa B.
08/2020
5.0
doors
  + -1 more
It was good. They were a great company. The night that my door was broken, they came out to help me. They were accommodating.
Description of Work: They repaired my door and installed a new one.
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,200

ERIC M.
10/2018
5.0
garage doors
  + -1 more
Everything went well, Technician fixed my door in no time
Description of Work: Garage Door needed to be repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$314

Response from Sears Garage Solutions
Thank you for the great review! We really enjoyed working with you!

Vernon J.
06/2018
5.0
garage doors
  + -1 more
Service tech had required parts with him to repair.
Description of Work: Garage door drive belt replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Sears Garage Solutions
Thank you for the positive review! We look forward to working with you in the future.

Susan C.
07/2017
5.0
garage doors
  + -1 more
Great. On time got the job done. Working great
Description of Work: Replaced both garage door openers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Sears Garage Solutions
We are so glad to hear that you are happy with your new garage door openers! Please let us know if there is anything we can do for you in the future. Thank you!

Peggy T.
10/2016
5.0
garage doors
  + -1 more
We had excellent service. The technicians, Mike Melatti and Dave Narr assessed that there was not an operational problem with the door and it did not need to be replaced as we had thought. They recommended trying a larger sealer, left to secure one and returned promptly. It worked perfectly. They also replaced a light socket and a hinge screw on the door. We ended up spending less than we had expected. Additionally, they reminded us of a discount coupon we had which saved us even more. We would definitely use them again.
Description of Work: Our two car garage door did not completely seal leaving a two inch opening when closed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

Response from Sears Garage Solutions
Thank you for giving us the opportunity to serve you and for the positive review! If you have any garage door needs in the future please give us a call.

Dl L.
10/2016
5.0
garage doors
  + -1 more
It went better than expected. He explained step by step what he was doing.
Description of Work: Tuned-up and fixed garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Sears Garage Solutions
Our office is so glad to hear that you had a smooth appointment! Thank you for the kind review.

Stacy E.
05/2016
5.0
garage doors
  + -1 more
Experience was absolutely excellent all around. Dave came out to our house (same day no less) and took a look at our garage doors that had been acting up. He went through and took a look at the door, the rollers, track, chain and the actual motorized opener. After he spent some time opening and closing the door and detaching the door to check the spring, he let me know that although there would be a need for some work in the future, right now all I needed was some lubricant to be applied. He spent the next 20 minutes or so taking care of that, explaining to me the details of the system, things to look out for and etc. Again, the experience could not have been better. I will definitely call again when I do need more work done and will absolutely recommend them to friends and family in the area. Highly recommend!
Description of Work: Came out to my house and inspected my garage doors to provide a quote and recommendation of work needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sears Garage Solutions
Thank you for the kind review! Our office is so glad to hear that Dave was able to meet your needs. If you need anything in the future please give us a call!

Andrew R.
04/2016
5.0
garage doors
  + -1 more
Technician showed up on time and expertly installed my Craftsman garage door opener with ease. He is a professional and knows a lot about his trade. His price was very reasonable and I plan on using his services again for all my garage door maintenance and repairs.
Description of Work: Installed garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Sears Garage Solutions
Mr. [Member Name Removed], I am so glad to hear that you had a great experience with the technician that serviced your garage! I hope we will be able to work together again in the future. Thank you!
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Contact information

511 Central Drive Ste 103, Virginia Beach, VA 23454

http://searsgaragedoors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

Licensed*

Trade License Number
2705182704
Trade License Locale
Virginia
Trade License Authority
Virginia: Contractors
Trade License Expiration
11/30/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Sears Garage Solutions is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Sears Garage Solutions accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Sears Garage Solutions offers free project estimates.
Yes, Sears Garage Solutions offers eco-friendly accreditations.
No, Sears Garage Solutions does not offer a senior discount.
No, Sears Garage Solutions does not offer emergency services.
Yes, Sears Garage Solutions offers warranties.
Sears Garage Solutions offers the following services: Sears Garage Solutions specializes in the sale and installation of new garage doors & new garage door openers. We also service & repair garage doors, garage door spring systems, & the repair of garage door openers. Provia exterior entry doors are now available, as well as Lifestyle Screens. A free consultation can be scheduled by calling 757-721-2524. We look forward to hearing from you, and we guarantee customer satisfaction!!! Thank you, Mike Melatti Sears Garage Solutions
Ask for details.

Contact information

511 Central Drive Ste 103, Virginia Beach, VA 23454

http://searsgaragedoors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed