Precision Garage Door

Garage Doors

About us

Sales, service and installation of garage doors, and garage door openers. Same day and 24-hour emergency service available. With the highest quality garage door parts available in the door industry, Precision Door is your right choice. Our garage door technicians are trained to diagnose and fix all kinds of garage door and garage door opener issues. We realize that your time is valuable and we want to make getting your door fixed as easy as possible for you. We know your doors are an important visual and useful aspect of your home. In many cases, the garage door is used more than the front door so we understand the inconvenience caused when it's not working. Precision Door Service of Hampton Roads offers same day, 24/7 emergency service. Our fully stocked trucks and certified technicians are ready to help. We believe in our products so much, we offer a limited lifetime warranty on many of our parts and services. Ask us for details. We take pride in hiring technicians that are professional, courteous, and on-time. Precision Door Service of Hampton Roads is locally owned and operated. Specializing in garage door repair and garage door replacement. Like most service companies, we charge a service call fee but also offer coupons. We do not charge extra for evening, weekend and emergency calls. Award winning.

Business highlights

28 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Garage Door Sales & Installation, Openers, Springs, Cables, Rollers

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8790 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 76-100 of 790 reviews

Ann R.
03/2017
5.0
garage doors
  + -1 more
It worked just fine. The reason I got the deal too was because the sensors were broken, so I thought I would pay this and then pay extra for the sensors. I knew I was going to pay more going in, but I needed to have things repaired. I thought I might as well get the deal and have the rollers replaced too. They were really good. I have used them in the past and that is why I used them again with the big deal. I think they do a good job. They get back to you right away, you don?t have to wait to be scheduled. They are prompt, efficient and they are courteous. Two gentlemen came and the job went really fast because there were two of them.
Description of Work: Purchased a Big Deal for $75 garage tune up and roller replacement. They did what they said in the ad. They replaced the rollers. The sensors at the bottom were broken and they were so old that they couldn’t be repaired, so they replaced those.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Precision Garage Door
Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner

Jamey S.
03/2017
5.0
garage doors
  + -1 more
Technician was professional, prompt and did exactly what was asked of him. Service was provided, performance on door has greatly increased since the service was done.
Description of Work: I used the $39 dollar door tune up. Stayed with technician and learned that I could probably do this myself for less, but you don't know what you don't know. He diagnosed a couple of problems with the door and told me what it would cost to fix, but did not pressure at all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale Owner

Joanne S.
03/2017
5.0
garage doors
  + -1 more
We bought an Angie's List coupon for a garage door tune-up at $39. I was scheduled for Saturday, which I did not expect, but it fit into my schedule nicely. Nick was early, and that was appreciated. He was knowledgeable and quickly assessed the situation. He performed the tune-up and the garage door is definitely moving smoother and a little quieter. He was very professional and efficient. He advised me on new products since our garage door opener is older and before I knew it, I still had the rest of my Saturday to myself! Thanks Precision!
Description of Work: Garage Door Tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Precision Garage Door
Good morning! Thank you very much for taking the time to send us a review. We are happy to have provided you with an A rating service. Please be sure to contact us if you need anything. Have a great day! Respectfully, Scott B. Kale Owner

Josiah B.
03/2017
5.0
garage doors
  + -1 more
Precision Door did an initial inspection of the garage doors and walked me through all of the issues that were found and what the repair/replace options were. I ended up replacing the doors and getting a new door opener. The doors look great and the service was excellent.
Description of Work: Garage door and opener replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Precision Garage Door
Thank you for taking the time to provide such great feedback. We truly appreciate it. Please let us know if you need anything else. Respectfully, Scott B. Kale Owner

Donald N.
02/2017
5.0
garage doors
  + -1 more
Very good!!! Received the services exactly a contracted. Replaced all 10 rollers, greased/tightened springs, and conducted safety inspection.
Description of Work: Garage door tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Precision Garage Door
Good morning! Thank you very much for taking the time to send us a review. We are happy to have provided you with an A rating service. Please be sure to contact us if you need anything. Have a great day! Respectfully, Scott B. Kale Owner

Jeremy M.
02/2017
5.0
garage doors
  + -1 more
Well. The tech was prompt, professional, and courteous to my grandparents who came by to let him in. He provided estimates for additional recommended services, including spring replacement. Slight dip in responsiveness: When we bought the offer, we were asked for times on the website, and that we'd be contacted. We had to call to schedule after not hearing from them for a time, but that was only a minor difficulty as they were prompt once we called them. 100% would do business with them again.
Description of Work: Garage door tune-up for a single door that sounded like it was trying to tear itself off the wall. Chains adjusted and lubricated, rollers replaced, and a general tune-up applied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Precision Garage Door
Thank you very much for taking the time to send us a review. Please be sure to contact us if you may need anything. Respectfully, Scott B. Kale Owner

Catherine G.
02/2017
5.0
garage doors
  + -1 more
Fantastic! I would highly recommend them to others.
Description of Work: Excellent work. The technician was incredibly knowledgeable and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Good morning! Thank you very much for taking the time to send us a review. We are happy to have provided you with an A rating service. Please be sure to contact us if you need anything. Have a great day! Respectfully, Scott B. Kale Owner

Charlotte H.
01/2017
3.0
garage doors
  + -1 more
The price was good and they did a good job on the check up. The techs were professional.
Description of Work: I had them out for garage door maintenance.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Precision Garage Door
Thank you for taking the time to provide us with your feedback. I went back to check over what we had done for you in 2015 and I see you called in for a tune up. During our tune ups we perform a 25 point safety inspection, we lubricate all of the appropriate moving parts and make any small adjustments that may be necessary. the cost you have listed above is $69, but looking back at our records, I see you paid $39.95 for this service. If you have any questions regarding the quality of our tune up, please be sure to call us. We certainly want you to view the quality at a higher level than indicated above. Respectfully, Scott B. Kale Owner

Charlotte H.
01/2017
1.0
garage doors
  + -1 more
No or very little work was done. The price would have been good if work was done. He even tried to charge me an extra $39 even though I had the Deal. They are a large company but I think they are just in it to make money. The technician I had contact with was professional.
Description of Work: I bought a Big Deal for $39 Garage Door Tune-Up.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

$39

Response from Precision Garage Door
Thank you for your feedback. I reviewed your file and saw that this is the second time you have paid $39 for a tune up. Our tune up, as I mentioned in an earlier response, consists of a 25 point safety inspection, the lubrication of the appropriate moving parts and perhaps some minor adjustments. In reviewing the safety inspection that our technician did for you in December of last year, he noted the entire door as failing inspection. I looked back to 2015 and saw the same thing. However, in 2015 the panels had not yet been damaged. When we were first there (2015) we recommended extensive repairs due to the condition of the hardware, which you declined. By declining those repairs your door has proceeded to decline in health and now your garage door is binding, causing the panels to bend. We certainly want to help our clients avoid situations like this. However, when our recommendations are not accepted, we unfortunately are unable to help the customer. Since the door has declined greatly in health, I see that we have at this point changed your recommendation to a new door. These estimates were emailed to you the same day that we were at your home. If you choose to make the necessary repairs to your door, please be sure to give us a call so that we can help you! Sincerely, Scott B. Kale Owner

Charles W.
01/2017
4.0
garage doors
  + -1 more
The guy was very nice and helpful. They gave me an estimate for a new door.
Description of Work: They came out to tune up my garage door

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$39

Response from Precision Garage Door
Thank you very much for taking the time to send us a review. Please be sure to contact us if you may need anything. Respectfully, Scott B. Kale Owner

Ellis S.
01/2017
5.0
garage doors
  + -1 more
Justin not only replaced my door springs, but since I had previously switched to nylon rollers and didn't need them replaced IAW the Angie's List offer, he generously discounted the overall job by the price of my Angie's List service. That made it quite affordable to change out the door springs and I am completely happy with the job. My garage door opens and closes like brand-new!
Description of Work: Scheduled for a tuneup but when I pointed out my garage door made occasional banging noises, the technician Justin showed me where my original, 25-yr old springs were stretched out and in need of replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

john G.
12/2016
1.0
garage doors
  + -1 more
never heard from them or got the service. The money was paid via angles list
Description of Work: GARAGE DOOR INSPECTION

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$39

Response from Precision Garage Door
Mr. [Member Name Removed], I am sorry we were unable to reach you. Unfortunately only an email address was provided, not a phone number. We emailed you immediately but had not received a response. Please call us direct so that we can get you on the calendar. Respectfully, Scott B. Kale Owner

William R.
12/2016
5.0
garage doors
  + -1 more
Great service and technician. Job was well done.
Description of Work: New garage door installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Precision Garage Door
Thank you very much for taking the time to send us a review. Please be sure to contact us if you may need anything. Respectfully, Scott B. Kale Owner

Shannon J.
11/2016
5.0
garage doors
  + -1 more
Clint was able to set up me with new cables and get my door to function properly.
Description of Work: My garage door was not functional when I moved into my new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Precision Garage Door
Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner

Eddie N.
10/2016
5.0
garage doors
  + -1 more
My garage door springs broke on one side October 21st. I went to Angie's list and search for contractors. I choose three and began calling to get information. The first contractor could not come until Tuesday October 25. I proceed to the next contractor and when I called they already had my personal information from a previous visit and had someone out the next morning. Clint arrived and looked over problem and gave us all the information for us to decide to replace the entire garage door. He was very instrumental in aiding us to make the best choice. The door was installed on Wednesday Oct 26th and we are very happy about our decision to get the door and to do business with Precision Door Service.
Description of Work: Our garage door springs broke.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,535.05

Response from Precision Garage Door
Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale Owne

Melissa P.
10/2016
5.0
garage doors
  + -1 more
Very well, professional, on-time. Listened to my concerns and was not pushy with additional services and products discussed.
Description of Work: Garage door tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carola S.
09/2016
4.0
garage doors
  + -1 more
The tech was punctual, courteous and professional, although I did not appreciate an apparent "sales" pitch. I do not believe the quick inspection and rail lube were worth $39.
Description of Work: garage door "tune-up"

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$39

Magarita S.
09/2016
5.0
garage doors
  + -1 more
Great! Clint is very knowledgeable and his assistant Justin were punctual and courteous.
Description of Work: Garage door keypad replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner

Susan P.
08/2016
5.0
garage doors
  + -1 more
Great job. Tech showed up on time did the work quickly within 20 minutes everything was done and working well
Description of Work: Installation of external keypad for garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Precision Garage Door
Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner

Sir G.
08/2016
5.0
garage doors
  + -1 more
No issues while purchasing the Deal on AL. Although i submitted my top 3 available dates during purchase (with email confirmation), i had to call the company to schedule the service, and even then the representative had to query the manager 3 times (couldn't find my account, couldn't find my address, had a hard time bringing up the technician's schedule). i specifically requested Garth while scheduling the service for consistency purposes, so i was surprised that Brian called me before showing up, which to his credit was earlier than the service window. the tune-up went as expected, though i had to ask if he encountered any issues or concerns. (Garth would've been proactive IMHO.) Brian noticed rust on some bolts and asked if we encountered any flooding, which we haven't (we live in a no-flood zone). upon my inspection, it appears that rain water seeped through the horizontal door seams, ran down the inside of the door and contacted the bolts, causing the rust issue. I had to propose this scenario, and Brian seemed surprise of its possibility. He was punctual, professional, and punctual. Another good member of the Precision team!
Description of Work: garage door tune-up

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Sir G.
08/2016
5.0
garage doors
  + -1 more
justin was very punctual (early, in fact). he did an overview of the garage door + hardware and went to work on the tune-up. service was efficient. he even caught an oversight not seen in previous service visits. and shannon had been very helpful in accommodating me into their schedule, even last-minute. thanks, everyone!
Description of Work: yearly garage door tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Jim S.
08/2016
5.0
garage doors
  + -1 more
The install was seamless. The Technician was on time, thorough and the job was completed within a 1/2 hour. I got a great price via Angie's List.
Description of Work: Installed outside "Keypad" for the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Precision Garage Door
Thank you very much for taking the time to send us a review. Please be sure to contact us if you may need anything. Respectfully, Scott B. Kale Owner

Marilyn V.
07/2016
5.0
garage doors
  + -1 more
I called in the late morning, they had a slot open so we set up an appointment for late in the day. 20 minutes later the technician calls, his 12:00 cancelled would I like to reschedule for this earlier time. Sure. I rush home, he's already there. We go in, he looks at the busted spring, not a problem, give me a minute to work up an estimate. He presents the estimate as Good-Better-Best. I can replace the springs, 1 yr warranty, at this cost. I can replace the springs and center bearing, 5 yr warranty, for this much more. I can replace the springs, drums, rollers, cables... lifetime warranty, for this much total. No upsell, no "If this was my garage door..." no "your muffler bearings are shot and really need to be replaced", no "I'm surprised it hasn't completely failed... I'd be afraid... it's just a matter of time..." Just a nice professional, this is what you need and what it will cost, this is what additional I can do if you want, this is what that gets you, this is what it will cost. We talked about replacing the opener, "Why" "because it is noisy" That can be because of the weak failing spring and worn parts, let me replace the hardware and we'll see how it sounds. If you still want to replace the opener we can talk. I watched him work, he was confident, efficient, obviously knew exactly what he was doing. At the end he lubed everything, including all the hinges even though they where not part of the replacements and even greased the track of the opener. As he suggested, with the new hardware and lubrication the door operation is now extremely smooth and quiet so no need for a new opener but if we do ever need one I know where to go.
Description of Work: Repair broken garage door spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Precision Garage Door
Good morning! Thank you very much for taking the time to send us a review. We are happy to have provided you with an A rating service. Please be sure to contact us if you need anything. Have a great day! Respectfully, Scott B. Kale Owner

Tom A.
06/2016
5.0
garage doors
  + -1 more
Purchased a coupon for a garage door opener on Angie's List. Scheduled a date and time with Precision Door.. Had to bring an electrician in to install a circuit and outlet to bring power to the garage door opener first so called to reschedule Precision for a couple hours later in the day. They were quite accommodating in making the requested change. On the day of installation, we were returning from vacation and encountered a delay. I called Precision to see if they could slip the installation a couple of hours later again and they were most accommodating. Installer called ahead of arrival to let us know he was coming and arrived on time for the rescheduled appointment. He worked efficiently and professionally in completing the installation. He thoroughly tested the garage door opener, and provided full instruction on all the features and use. I highly recommend Precision Doors and would use them again if garage door service work was necessary.
Description of Work: Installed belt driven garage door opener for single door garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$449

Response from Precision Garage Door
Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale Owner

Glenn G.
04/2016
5.0
garage doors
  + -1 more
Garth the technician was professional and explained what he was going to do. He did in a timely basis. I was pleased with the quality of work.
Description of Work: Serviced my Garage Door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Precision Garage Door
Thank you for taking the time to provide such great feedback. We truly appreciate it. Please let us know if you need anything else. Respectfully, Scott B. Kale Owner

Contact information

320 Cleveland Pl, Virginia Beach, VA 23462

http://www.garagedoorsva.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705128401
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
04/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Precision Garage Door is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Garage Door accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Garage Door does not offer free project estimates.
Yes, Precision Garage Door offers eco-friendly accreditations.
Yes, Precision Garage Door offers a 10% senior discount.
Yes, Precision Garage Door offers emergency services.
Yes, Precision Garage Door offers warranties.
Precision Garage Door offers the following services: Garage Door Sales & Installation, Openers, Springs, Cables, Rollers

Contact information

320 Cleveland Pl, Virginia Beach, VA 23462

http://www.garagedoorsva.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day