Precision Garage Door

Garage Doors

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Sales, service and installation of garage doors, and garage door openers. Same day and 24-hour emergency service available. With the highest quality garage door parts available in the door industry, Precision Door is your right choice. Our garage door technicians are trained to diagnose and fix all kinds of garage door and garage door opener issues. We realize that your time is valuable and we want to make getting your door fixed as easy as possible for you. We know your doors are an important visual and useful aspect of your home. In many cases, the garage door is used more than the front door so we understand the inconvenience caused when it's not working. Precision Door Service of Hampton Roads offers same day, 24/7 emergency service. Our fully stocked trucks and certified technicians are ready to help. We believe in our products so much, we offer a limited lifetime warranty on many of our parts and services. Ask us for details. We take pride in hiring technicians that are professional, courteous, and on-time. Precision Door Service of Hampton Roads is locally owned and operated. Specializing in garage door repair and garage door replacement. Like most service companies, we charge a service call fee but also offer coupons. We do not charge extra for evening, weekend and emergency calls. Award winning.

Business highlights

27 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Garage Door Sales & Installation, Openers, Springs, Cables, Rollers

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8790 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 790 reviews

Zachary H.
07/2024
5.0
garage doors
  + -1 more
excellent, no issues, communication was good throughout
Description of Work: small repair for garage door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ewa K.
09/2023
5.0
garage doors
  + -1 more
Great, professional, timely, easy pay.
Description of Work: New mechanism for garage door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Anastacia L.
08/2023
5.0
garage doors
  + -1 more
Service was fast and the cost reasonable. Absolutely appreciated the same day service.
Description of Work: Garage Door repair(s)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Chuck F.
08/2023
5.0
garage doors
  + -1 more
They replaced the springs, the rollers, the opener, the switch and outdoor keypad. The door has not been this quiet in the 11 years we have lived here.
Description of Work: Garage Door repair(s)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,799

Tracey G.
06/2023
5.0
garage doors
  + -1 more
Jamey Cullipher (technican) came out to assist with the repair of my garage door. I couldn’t be home for the appointment but my parents came over so I could have the work done. He was courteous, professional and very knowledgeable. I couldn’t have ask for a better person to assist. Thanks so much again Very appreciative! Tracey Garrett
Description of Work: Garage Door repair(s)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie D.
04/2023
1.0
garage doors
  + -1 more
I made an appointment a wee in advance, said they would be there between 8-10am on a Friday. 10 am came and went- no call/text. I called and the lady who answered never apologized-will not be rescheduling or recommending this business, horrible customer service
Description of Work: Two new garage doors

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Phil H.
02/2023
4.0
garage doors
  + -1 more
Okay, timely, affordable good service. Send an experience tech with those techs needing a little more training.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

beth T.
11/2020
5.0
garage doors
  + -1 more
We could not have been more pleased with Precision Garage Door Service and Jeff Masters, the outstanding technician who made the necessary repairs. Jeff arrived on time, made an assessment of the work that needed to be done, and explained each major step. He quoted a price for labor and parts to complete all required tasks, answered a few questions that we had, and began the work immediately. Professional, knowledgeable, and customer service oriented sums up our impression of Jeff. He is a tremendous ambassador for Precision Garage Door Service!
Description of Work: Called Precision Garage Door to set up a service call to repair a broken torsion spring. The repair included the following major elements: replaced the broken torsion spring and replaced a damaged torsion tube; installed a spring block and adjustable center bearing bracket; replaced rollers; installed high capacity drums; replaced a 13-year old garage door opener, lubricated moving parts on door, made minor adjustments as required.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,540

Response from Precision Garage Door
We believe in doing what we say we will do, when we say we will do it. The fact that you provided such wonderful feedback lets us know we are achieving that goal. Thank you so much and please be sure to call us if you need anything else. Respectfully, Scott B. Kale Owner

CHRISTOPHER B.
07/2020
5.0
garage doors
  + -1 more
Amazing. Perfect. Top 1% of contractors I've dealt with.
Description of Work: We are selling our house and the buyer's inspection indicated our door was unbalanced. Precision sent out Rob to complete the required repair. The dude was fantastic. I'd hire Rob back in a heartbeat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$371.47

Response from Precision Garage Door
Thank you for providing feedback. Please let us know if we can do anything else for you. Respectfully, Scott B. Kale Owner

Dane Y.
06/2020
5.0
garage doors
  + -1 more
I was looking for a provider to replace the 35-year-old garage door on my house, and I found Precision Garage Door on Angie's List. I found the company to be well organized with good communication among their sales consultant, office staff, and work crew. The price was reasonable. The job was promptly scheduled. The work crew was skilled and efficient. The installation was completed in under three hours. Precision is an appropriate name for this company.
Description of Work: Garage Door Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
We believe in doing what we say we will do, when we say we will do it. The fact that you provided such wonderful feedback lets us know we are achieving that goal. Thank you so much and please be sure to call us if you need anything else. Respectfully, Scott B. Kale Owner

John M.
04/2020
5.0
garage doors
  + -1 more
Excellent, technician was on time, completed the work, and left no mess. The best part was that the technician didn't try to sell me something I didn't need or want. Will hire again.
Description of Work: Garage Door Maintenance
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Precision Garage Door
Good morning. Thank you very much for taking the time to send us a review. We are happy to have provided you with an A rating service. Please be sure to contact us if you need anything. Have a great day! Respectfully, Scott B. Kale Owner

Amy J.
01/2020
5.0
garage doors
  + -1 more
Jeff and his co-worker performed excellent work. Jeff explained the repairs needed and the associated cost for those repairs, which was reasonable. He indicated we would be very pleased with Precision products. He certainly was correct! The materials he used are obviously of high quality as our garage door now opens and closes quieter than ever before. We will certainly use Precision Garage Door again as well as recommend them to others. Thank you for your outstanding work!
Description of Work: Garage door opener, rollers and spring replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Precision Garage Door
Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner

Cecelia R.
10/2019
5.0
garage doors
  + -1 more
I said they were professional and it went great.
Description of Work: door needed full service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you for providing feedback. Please let us know if we can do anything else for you. Respectfully, Scott B. Kale Owner

DARRELL H.
10/2019
3.0
garage doors
  + -1 more
My work was to be done 10/15/19. Precision arrived on time to install my new garage door. About a hour into the installation all work stopped, because somehow the new door was the wrong size. The person from Precision only had to make two measurements and received a door that was foot too short. Now I have to wait two more weeks to have my new door installed.
Description of Work: I needed a new garage door purchased from Precision to be installed, along with a new opener.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Precision Garage Door
Good morning, I will have a Manager to reach out to you. Thank you

Mark F.
09/2019
5.0
garage doors
  + -1 more
Great service - very professional - great product.
Description of Work: Replace garage doors and openers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Precision Garage Door
Thank you for sharing that feedback. We believe that garage doors should be seen and not heard! Let us know if you need anything else. Respectfully, Scott B. Kale Owner

Joel S.
08/2019
5.0
garage doors
  + -1 more
Excellent job. On time, professional, stands behind their work.
Description of Work: New garage door
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Precision Garage Door
Thank you for providing feedback. Please let us know if we can do anything else for you. Respectfully, Scott B. Kale Owner

Amy S.
03/2019
5.0
garage doors
  + -1 more
I called Precision Door at 8:15 AM and they were able to give me an appointment the same morning for 10:00 - Noon. Nick called at 9:30 and said he was ahead of schedule and asked if he could come early! He did a great job of explaining everything to me (what needed repair, options, price) and he was done before 11:00 AM. Our door was fixed less than 3 hours after I made the call to schedule the appointment. Great service!!!!
Description of Work: The spring broke on our garage door when I returned home late last night and the door wouldn’t open this morning so I couldn’t pull my car out and go to work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$690

Response from Precision Garage Door
Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale Owner

James R.
12/2018
5.0
garage doors
  + -1 more
Great crew; very responsive and thorough. Would definitely use them again.
Description of Work: Upgrade Garage door and replaced unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from Precision Garage Door
Good morning. Thank you very much for taking the time to send us a review. We are happy to have provided you with an A rating service. Please be sure to contact us if you need anything. Have a great day! Respectfully, Scott B. Kale Owner

Denise W.
11/2018
5.0
garage doors
  + -1 more
It went very good. I would recommend this company.
Description of Work: He me a quote on replacing the opener and springs for my garage door.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you for providing feedback. Please let us know if we can do anything else for you. Respectfully, Scott B. Kale Owner

John P.
11/2018
2.0
garage doors
  + -1 more
I felt the $ for quote was high and the overall benefit was not for the customer. They had a great commercial.
Description of Work: Door replacement

Rating CategoryRating out of 5
value
1.0
professionalism
3.0

$650

James G.
10/2018
5.0
garage doors
  + -1 more
Beau (Technician) was outstanding. He verified the issue, provided alterante solutions, inspected my door for Safety factors and followed up by e-mail.
Description of Work: Garage Door Open/Close and Exterior Remote

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you for taking the time to provide such great feedback! We truly appreciate it. Please let us know if you need anything else. Respectfully, Scott B. Kale Owner

Mark C.
08/2018
5.0
garage doors
  + -1 more
Technician showed up on time and completed the work quickly. He was very professional and friendly. Definitely recommend!
Description of Work: Replace garage door springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you for providing feedback. Please let us know if we can do anything else for you. Respectfully, Scott B. Kale Owner

Adrienne A.
04/2018
5.0
garage doors
  + -1 more
I called for a service and within less than 24 hours I was able to have someone come and fix my garage. The technician was courteous and prompt and extremely professional.
Description of Work: My garage door came if the hinges and wouldn’t close completely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102.5

Response from Precision Garage Door
Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner

Ama N.
04/2018
3.0
garage doors
  + -1 more
After a prompt response for an estimate, we could never get a hold of anyone. The number provided seems to be for a call center and all they did was take a message. No one got back to us, we ended up going with the other guys and they were awesome
Description of Work: Garage door replaced
Rating CategoryRating out of 5

Response from Precision Garage Door
I am so sorry you had that experience. That should not have happened! Our call center normally books all calls that come through. We will certainly investigate what happened to ensure it never happens again. We would love the chance to help you in the future. If you need anything, please contact our local office direct at 757-576-2537. Our Customer Service Manager, Shannon, would love to help you. Sincerely, Scott B. Kale Owner

Gregory C.
03/2018
5.0
garage doors
  + -1 more
We had 2 old garage doors that needed to be replaced. We previously used Precision Door to replace our garage door openers and they did an excellent job so we decided to use them again. They installed 2 very high quality insulated garage doors. The doors make a tremendous difference in keeping the garage warmer.....I estimate about a 15 degree difference. The room above the garage is also warmer as a result. We think they will stay cooler in the summer. The doors look really good. The installers were very professional and courteous.
Description of Work: Replaced 2 garage doors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Response from Precision Garage Door
Good morning! Thank you very much for taking the time to send us a review. We are happy to have provided you with an A rating service. Please be sure to contact us if you need anything. Have a great day Respectfully, Scott B. Kale Owner

Contact information

320 Cleveland Pl, Virginia Beach, VA 23462

http://www.garagedoorsva.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705128401
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
04/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Precision Garage Door is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Garage Door accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Garage Door does not offer free project estimates.
Yes, Precision Garage Door offers eco-friendly accreditations.
Yes, Precision Garage Door offers a 10% senior discount.
Yes, Precision Garage Door offers emergency services.
Yes, Precision Garage Door offers warranties.
Precision Garage Door offers the following services: Garage Door Sales & Installation, Openers, Springs, Cables, Rollers

Contact information

320 Cleveland Pl, Virginia Beach, VA 23462

http://www.garagedoorsva.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day