Precision Garage Door

Garage Doors

About us

Sales, service and installation of garage doors, and garage door openers. Same day and 24-hour emergency service available. With the highest quality garage door parts available in the door industry, Precision Door is your right choice. Our garage door technicians are trained to diagnose and fix all kinds of garage door and garage door opener issues. We realize that your time is valuable and we want to make getting your door fixed as easy as possible for you. We know your doors are an important visual and useful aspect of your home. In many cases, the garage door is used more than the front door so we understand the inconvenience caused when it's not working. Precision Door Service of Hampton Roads offers same day, 24/7 emergency service. Our fully stocked trucks and certified technicians are ready to help. We believe in our products so much, we offer a limited lifetime warranty on many of our parts and services. Ask us for details. We take pride in hiring technicians that are professional, courteous, and on-time. Precision Door Service of Hampton Roads is locally owned and operated. Specializing in garage door repair and garage door replacement. Like most service companies, we charge a service call fee but also offer coupons. We do not charge extra for evening, weekend and emergency calls. Award winning.

Business highlights

28 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Garage Door Sales & Installation, Openers, Springs, Cables, Rollers

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8790 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 476-500 of 790 reviews

Niel C.
07/2012
5.0
garage doors
  + -1 more
Good people, friendly, fast. Did a good job. Highly recommend them.
Description of Work: They repaired my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Precision Garage Door
Thank you for your review! We love all A's! I'm glad that we took care of you and got your door repaired. Hopefully it's running better than it ever has at this point. If you have any questions or should need anything else, please give us a call. Thank you! Scott B. Kale Owner

Kenneth M.
06/2012
5.0
garage doors
  + -1 more
They provided great service and they were on time. We did have one problem and they came out and took care of it. There was something that they had to come back out and fix. It is quiet as it supposed to be. They came right out and said that they found a bolt had popped out on our garage door. We were wondering where it came from. They cleaned up the mess. They came within minutes of when we called to fix the problem and we haven’t had a problem since. I would use them again.
Description of Work: We used Precision Garage Doors for taking out the old garage door and putting in the new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

susie C.
06/2012
5.0
doors
  + -1 more
They came out with in a couple of days of my calling. They were prompt, courteous and did the work that I requested. You know the work that I got the big deal coupon for. The garage door is that much more quiet now. I would use them again.
Description of Work: I used PRECISION DOOR to repair my garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Holli D.
06/2012
5.0
garage doors
  + -1 more
Excellent service. Technician explained all the steps he was going to do. Found where original installation was wrong and fixed issues. Very knowledgeable and made sure we understood what we needed to look for any future issues because it was such an old door and motor.
Description of Work: Reconditioned my old garage door. Replaced rollers and made the door much quieter. Adjusted timing and tension. Also provided free estimate as requested for replacement door and motor for future purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Precision Garage Door
Thank you for your comments! As always, I am happy to hear good things from our customers. Hopefully the work we have done will extend the life of the door and motor for quite a while. If there is anything we can do for you in the future pertaining to this door or any entry doors and windows that need attention, please give us a call. We will take very good care of you! Thanks again! Scott B. Kale Owner

Sandra E. J.
06/2012
5.0
garage doors
  + -1 more
The garage door we bought from Precision Door Service was wonderful and the installation was quick. We had one problem with it and they immediately responded the same day to repair the problem. They were very professional.
Description of Work: We bought a garage door from Precision Door Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Precision Garage Door
Thank you for calling in and reviewing Precision Door! I'm so happy that you are completely satisfied with our product and service. I'm sorry to hear that we had an issue but am glad to hear that we took care of it quickly and to your satisfaction. Hopefully we have exceeded all expectations. Please call us if you need anything at all. Thank you, Scott B. Kale Owner

Elizabeth V.
06/2012
5.0
garage doors
  + -1 more
FANTASTIC! Good customer service - excellent quality. The salesman told me I wouldnt be disapointed and I am not at all. I am 100% satisfied.
Description of Work: I had 2 garage doors replaced and 2 new garage door openers installed and the wood around the doors wrapped.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Precision Garage Door
Thank you for taking the time to review our business! I am so happy to get back an A for the work we did for you. Having the doors wrapped is such a nice touch to finish off the installation and make everything look great. As you know, we are here to answer any questions you may have. Please let us know if we can do anything for you down the road. We also install entry doors and windows with the same attention to detail and quality product if the need arises. Thanks again for your business! Scott B. Kale Owner

Joellen Q.
06/2012
5.0
garage doors
  + -1 more
Let me start off by saying that every company should run business like Precision Door Services. They were absolutely amazing! My garage door broke at 8pm on a Wednesday night. I immediately called Precision and explained the situation. They were very polite and nice over the phone and told me that they would have someone out within an hour. It turns out that they do NOT charge you an additional fee if services are rendered afterhours. They charge the same service fee at all hours! Twenty minutes after I placed the service call, the repair man (Rob) was knocking on my door! He was able to identify the problem within minutes and effectively fixed the garage door in a timely manner. He went above and beyond his service requirements stating that "his name was on the service call and that above all things he wanted the job done right." Not only did he replace the cables, axels,and the bar for the garage door, he also replaced a 2X4 that was rotting that was being used to hold up the mechanism that controls the garage door. He stayed for 4 hours fixing the garage door and went above and beyond his call of duty. In the future, I will ONLY use Precision Door Services.
Description of Work: Unjammed my garage door, fixed the cables on both sides of the garage door, remounted the garage door, and replaced the bar that goes across the garage door that attaches to the cables, also replaced both the axels that attach to the cables.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Precision Garage Door
Wow! You have no idea how a review like this makes me feel as the owner of a small business. My wife and I work very hard to achieve the highest level of customer satisfaction because we believe that doing things right and making people happy is the only way to run a company. We know what it is like to have great service at our house and we know what it is like to have poor service. We think that all customers should be treated the way we like to be treated and then some. Thank you so much for writing a review of our business and for confirming for us that we are doing things right! Sincerely, Scott Kale Owner

John B.
05/2012
5.0
garage doors
  + -1 more
I was able to arrange service easily and promptly by a very courteous office manager. The service was performed by Rob who is exceptional in his knowledge of garage door systems and the potential service issues that might arise. He performed a maintenance service, disassemble the motor housing and inspected everything very thoroughly. He lubricated the door hinges and installed a terrific external access keypad. Super friendly and professional service. I've got their business card and will certainly call them for all my garage door needs. Terrific Outfit!!
Description of Work: I took advantage of a full garage door service offer that included installation of a garage door access keypad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Precision Garage Door
Awesome! These kinds of reviews make my day and are confirmation that our hard work is paying off. We are the kind of company that takes reviews as a personal reflection of our values and work ethic. Rob was very happy to see the comments as well. Thank you for posting! Please let us know if you need anything in the future. We are here with a live voice 24/7! Take care, Scott Kale Owner

Jack A.
05/2012
5.0
garage doors
  + -1 more
The technician was very knowledgable about the specifics of the spring tensions and door cycles. The quality of the parts were a lot better than the original parts. The best part is that I get a lifetime warrantee on the door.
Description of Work: I had an overhaul of the garage door including springs and bearings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Precision Garage Door
Thank you for taking the time to post a review of Precision Door Service. I am thrilled that we were able to meet your expectations and get an A rating! If we can do anything for you in the future, please let us know. We love to please our customers. Respectfully, Scott Kale Owner

Amy N.
04/2012
5.0
garage doors
  + -1 more
.They made sure everything was running smooth and quietly. They left the place very clean and they really did a good job.
Description of Work: .I used Precision Garage Door of Fredericksburg for the repair of our garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Paul H.
04/2012
5.0
garage doors
  + -1 more
They were good. I got a deal from Angieslist for $149. They were going to charge me again on that, but then they said that they wouldn’t because I got the whole thing replaced. I just thought about that after I dealt with them. I don’t have anything to compare the price with; the price seemed okay. Their quality of work was great and I haven’t had any problems at all. Their responsiveness was very good; next day service.
Description of Work: Precision Door Service of Hampton Roads took down springs and redid the opening system in my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$571.84

Response from Precision Garage Door
Thank you for your review! The work we did on your door is what we call an overhaul or rebuild. We replaced all of the moving parts with the best hardware available in our industry. You now are covered by our Limited Lifetime Warranty for parts and labor on everything we replaced on your door. You have avoided the cycle of replacing broken parts over and over for many many years to come. I am pleased to know that we met your expectations and were able to make you happy. If you have any questions or comments, you can feel free to call me. Thank you for your business and your review! Scott Kale Owner

William B.
04/2012
5.0
garage doors
  + -1 more
There was their offer on Angie's List to rework our garage doors. They improved the operation of the doors and cut the noise down too.
Description of Work: We used Precision Door Service of Hampton Roads to rework on our garage doors and put in stainless steel rollers with improved bearing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dana C.
04/2012
5.0
garage doors
  + -1 more
Our overall experience was awesome--again we have a system that we trust, a company that backs it up, and a technician that was up front from the beginning on our options. Garth did what we decided to do given our options--professionally and exactly spot on!
Description of Work: We took advantage of an Angie's List garage door special in the local area to ensure they were safe, to have the system inspected, and to provide new rollers. Our system wire broke the day before--when Garth arrived, he inspected the entire system. His assessment was that one of our garage doors was in perfect balance and only needed lubrication and rollers (included in the service). The other door however was inoperative due to a broken wire--Garth explained the entire situation. I did understand that this was an inspection special with a tuneup--that our problem was not going to be covered by the special. I had previous problems with the door including a spring that broke and put a hole in our wall. He explained that why my door had done that and again broke a wire was because the door was out of balance. He showed us the difference in our good door and the bad one--we could visually see why we had a problem--one that would continue unless the root problem was corrected. He could have just replaced the wire--that was just a bandaid. Garth presented a number of options we had--no pressure, no sales pitch, just here's what he could offer. We decided to transition to the "torsion" system mainly for safety--AND he deducted what we had paid from the original tuneup price from the new system cost. We don't have to worry about a spring popping loose and putting a hole in our garage wall. Bottom line--we feel safe now, and have a system that is quiet, smooth, balanced, and supported by Precision for life! Thanks to them and especially Garth--you were super with us!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from Precision Garage Door
You made my day! Thank you for review and details of how your experience went with us! That is exactly what we want to hear from our customers. I am so glad that Garth was able to provide you with such good service. We love to make people happy! Please call if you have any questions, concerns or future needs. Thank you again! Scott Kale Owner

Chris B.
04/2012
5.0
garage doors
  + -1 more
Came a few minutes early and were quick, professional, and polite. Very thorough explanation of how to operate the doors and the maintenance required. Cleaned up after themselves and hauled away all the trash and old doors and tracks. Great experience and would recommend them highly!
Description of Work: Installed two new garage doors and an opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Precision Garage Door
Thank you for allowing us the opportunity to do work on your home. As always, I am very happy to hear that we met our goal of 100% satisfaction. If there is anything that you need or any questions that you might have, please give us a call and we will take care of you right away. Respectfully, Scott Kale Owner

Blaine S.
04/2012
5.0
garage doors
  + -1 more
I was very pleased with their work.
Description of Work: Installation of a garage door and hardware. They provided recommendations on items an owner could do that would cut costs such as purchasing and installation of a garage door opener. Of course they would have been happy to install one if it were above my ability. Following installation they cleaned up and had me check their work and asked if I had any questions. On time, prepared, worked effeciently, helpful recommendations, made sure I was happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Precision Garage Door
Thank you for choosing Precision Door to install your garage door. I am pleased to know that we were able to deliver on your expectations and make you a happy customer. Isn't it nice to know that your door is now covered for as long as you own your home with a warranty that includes all of the moving parts on the door AND the labor? We look forward to serving you again in the future if you decide to have us install a new opener that comes with the same warranty. If you have any questions or concerns, please give us a call. Thank you! Scott Kale Owner

William S.
04/2012
1.0
garage doors
  + -1 more
I recently replaced a 15 year old gargage door opener. The door was also a little tight opening/closing and needed some service. Precision Door popped up on Angies List Big Deal for $89 reconditioning package. Angies List reviews appeard to be quite favorable for this company, so I bought the package. Rob, the service tech showed up on time and immediately launched a sales pitch for a new door, explaining about a a dozen problems with my door. I was dumbfounded since it's a really nice door. I was pretty sure it was a scam when he said 'I'm not a salesman' but returned with a detailed quote estimate for a door replacement. He also did not want to service the door, stating that it would not solve my many problems (none of which were apparent to me or that I agreed with, by the way). I wonder if this is because Angies List assigns a low weight to reviews for which service is not completed? Nevertheless, since Precision Door came to perform service and part of that service is evaluating the problem, I consider in this case that at least some work was performed. After he left, I contacted Angies List and they returned my prepaid $89. Another company came out a couple days later and adjusted my springs, lubed the door, adjusted the drums and rails etc. The technician spent close to an hour out here for $65. He commented on what a nice door I have, and it's now running great. Before he left I asked him what he knew about Precision Door? He listed 3 or 4 other companies that he thought were legit and did good work, but said to stay away from Precision Door. I told him about my experience and that it appears to me that they run a scam and their techs are trained to do it. He had heard the same.
Description of Work: The company evaluated the condition of my door but did not complete the service requested. Instead, I was presented a sales pitch and a quote for a new door.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
5.0


Response from Precision Garage Door
Member, First of all let me say that I am so sorry that you had a bad experience with my company. You have my personal mobile phone number and I would love to speak with you regarding your comments. It is important to note that customers can write anything they want to write in a review and it is posted right at the top until another review is posted. Our track record has been spotless on Angie's List up until now. We have an A+ rating and zero customer complaints with the BBB and we have an almost perfect score for reviews on Google as well. We have no control over what people write but I assure you that I personally read and respond to all of them if I have the option to. My goal is to make sure that 100% of my customers are 100% satisfied and it hurts to know that we have failed in your case. I want to address what I know from the notes on the technician's tickets and after my manager and I sat down with him to go over what happened. Two of the panels of the door had been damaged possibly by a car which left dents and stress fractures. The door was rubbing the jambs due to poor installation which most likely added to the need to replace the opener so soon. Hinges were pulling away from the metal. The bottom brackets and the cables had rusted due to past flooding of the garage. Rob was honest with you and let you know that the package you had purchased would not fix the problems you were having and agreed a refund was the best route for you to take. The technicians do have pricing of new doors because there are times where replacing is a better option than sinking money into a problem. There are two schools of thought in our industry. One is that if you treat the symptom and perform an inexpensive repair, you save the customer money up front but more importantly, you secure the repeat business because there will be more necessary repairs and eventually replacement of the door. On the new door, you deliver the contractor grade parts and low cycle springs with little or no warranty and again secure future business knowing the parts will not last. The other school of thought is that you don't treat the symptom. Instead you find the root of the problem and fix the door right the first time while giving the customer a lifetime warranty on parts AND labor. If a new door is the best option, you deliver the best products available including springs that will last 10-20 times longer and again back it with a lifetime warranty. In this model, you don't have the repeat business of repairs every few years. In fact repairs due to product failure cost the company money - not the customer! I chose the second business model because to me, the first is the real scam. By "adjusting your spring" as you stated in your review, the repair company added tension to your spring to make it better hold the weight of the door because it was starting to fail. Unfortunately what he has done is sped up the inevitable breaking of the springs by reducing the cycle life. I have books about the science of springs if you would like to see them. That company knows that they will be back soon to replace the springs - and so the money cycle begins. The first business model to me lacks integrity and honesty because as a business owner they are counting on your repeat business but unfortunately 99% of garage door companies operate this way. Again I would like to apologize for not making you a happy customer and for any inconvenience we have caused. I left my mobile number on your voice mail and hope that you will take a few minutes to call me so that I can help make this situation a positive one. I look forward to speaking with you. Very Respectfully, Scott Kale Owner

STEPHEN E and BETTY J B.
04/2012
5.0
garage doors
  + -1 more
The technician was punctual, professional and very informative!!! The coupon was a good value and the price for the door gasket was reasonable. The door looks and sounds better.
Description of Work: Signed up for the "Deal" coupon to adjust, lubricate and replace rollers. I paid them extra to replace the bottom door rubber gasket that had significantly shrunk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Precision Garage Door
Thank you so much for taking time to review us. Making a customer happy is our goal and it makes me happy to know we succeeded in reaching our goal. We look forward to serving you in the future should you have the need. Please feel free to call me directly with any questions or concerns. Thank you! Scott Kale Owner

SARAH A.
03/2012
5.0
garage doors
  + -1 more
It was great. I bought the coupon on Angie's list for the inspection, called and scheduled for an appointment. On the day of the appointment, Brian called about 15 minutes before coming (well within the appointment window) to let me know he was on his way. He was extremely thorough when he came -- inspected the entire garage door and all the parts of the opening mechanism. Not only did he fix my problem that I called him out there for, but he also fixed some other things that I didn't even know were an issue. And everything was covered by the coupon I had bought! I would DEFINITELY recommend them and will be using them again when it's time to get a new garage door.
Description of Work: Brian (the technician) came out to reattach the face plate to the outer wall as well as do a safety inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Precision Garage Door
Thank you for your comments! I am so glad that Brian was able to make you happy with our service. We look forward to working with you when it is time for a new door. There are a ton of options these days for a new look if you are considering changing your homes curb appeal. Just give us a call when you are ready and we will send Brian back out to give you a free estimate and to take measurements so that we don't have any surprises or extra add on charges at the time of installation. And remember that our doors come with upgraded hardware that allows us to provide you with a Limited Lifetime Warranty on Parts AND Labor. We are glad to have you as a customer and look forward to serving you in the future. Thank you! Scott Kale, Owner

Roberta M.
03/2012
5.0
garage doors
  + -1 more
Overall experience ended up being very positive
Description of Work: Okay,the measure of a good company is one where workers arrives on time, complete their job in timely fashion and everything works as promised. The measure of an exceptional company comes when unexpected problems arise and the response time and resolution of the problem. Had a complete new garage door and opener system installed. However, there were serious issues with the trim around the garage door after installation was complete. Response from actual installer was not satisfactory, but a phone call to the company resulted in same day visit from another representative of company. This still did not resolve the problem totally but another phone call was all it took for a complete and fully satisfactory resolution of the problem...the only reason it took the extra phone call was that each person could only respond to their level of authority to do so. Anyway the resolution was complete in less than a few days and I would without hesitation use and recommend this company for any and all garage door issues. I have by the way used them in the past and everything was great. The final result was the quietest garage door with the smoothest operation you will ever see...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Precision Garage Door
Thank you for your open and honest comments and review of Precision Door. As we all know, there are sometimes problems that arise on any job and it is the responsibility of the hired company to make it right. I am very happy that we were able to address the issues to your satisfaction. As you know, your new garage door and new garage door opener are both now covered by a lifetime warranty on both the parts AND the labor which is unmatched in our industry. In order to be able to provide that warranty and protect the consumer as well as protect our company from excessive warranty claims, we have have buy the BEST parts available. We choose not to be the low cost, short term solution and instead provide long term quality backed by a 100% guarantee. You made the right choice to spend a little more upfront to never have to worry about your door or opener again. That includes a broken spring which can be a recurring costly repair with the low cycle springs supplied by most companies. My guess is that for an insulated 16x7 garage door and a DC 3/4 HP Belt Drive garage door opener installed, $1600 is not very far off from our competitor's pricing that would come with a 2 year warranty on the parts and NO WARRANTY on any LABOR. We stand by our work 100% as you know and we are happy to have you as a customer. If you should have any questions or concerns, please call me personally and I will make sure that they are addressed right away. Very respectfully, Scott Kale Owner

Robin R.
03/2012
5.0
garage doors
  + -1 more
They were very good. The gentleman who came was very nice and was on time. It was just a service call to check what was needed and he actually fixed the door which the people who installed it in 1993 never did right. I liked everything and I really didn’t dislike anything. Like I said they fixed something the original installer of the door, didn’t even get right the first time.
Description of Work: I used Precision Doors for my garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Briana E.
02/2012
5.0
garage doors
  + -1 more
The experience was great! Garth came over was quick, to the point and gave me the estimate. He explained the system that he recommended and why and how it would be different from what I have now. Garth installed the equipment himself and did a great job! Overall I am extremely pleased with their service.
Description of Work: New Garage Door Opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$802.25

Response from Precision Garage Door
Thank you for putting your trust in Precision Door to repair your garage door. We love making our customers happy by delivering exactly what was promised and then some. I have passed along you comments to Garth as well. He is an exceptional technician and so valuable to our company. Respectfully, Scott B. Kale Owner

Sir G.
12/2011
5.0
garage doors
  + -1 more
scheduling was last minute (day of) which was very accommodating. Garth was able to show up 2 hrs earlier than scheduled! he did a visual inspection of all components and noticed a missing bolt, which he provided. he then proceeded to replace all rollers and tested their function. Garth lubricated all moving parts of the door. I was also having an issue with the force limiter, which we tweaked. now I don't have problems. he provided a brochure of other services at the end of the visit. a "thank you" and off he went! EXCELLENT representative of the Company!
Description of Work: installation of silent nylon wheels garage door tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door
Thank you for taking time to post a review of our services. I love to read about our technicians making customers happy. We take great pride in providing the best possible experience from the moment our phone rings. You are right that Garth is an excellent representative of our company and lucky for me I have 8 technicians with the same drive and ethics. We sincerely appreciate your business and we look forward to serving you again if there is anything else you need. Respectfully, Scott B. Kale Owner

Mary W.
11/2011
5.0
garage doors
  + -1 more
As soon as I purchased it I received a phone call to set up an appointment. I originally set the appointment up for the following Saturday, but we received a phone call on Monday morning asking if we'd like to have our appointment that day instead. The technician arrived promptly and performed the service in just over an hour! Some bolts and wheels were replaced. Our door now moves smoothly and does not squeak! We're very pleased! We feel this was definitely worth the price, and we'll certainly call them again if we need any service to our garage door.
Description of Work: We purchased the $99 deal for garage door quieting service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door
Thank you for purchasing our Angie's Big Deal offer. I am so happy to hear that your door is now running smoothly and quietly. Our goal is to make all customers happy enough to write about it and we love that you did. We look forward to serving you again when you have a need. Respectfully, Scott B. Kale, Owner

Dennis T.
11/2011
5.0
garage doors
  + -1 more
Chuck and Junior arrived on time and ready to work. After Chuck explained what they would be doing, they got to work and had everything in place and operational in less than four hours. They disassembled the old rails and took them and the old doors away when they finished. I am very pleased with the new doors and it's obvious that these guys know what they're doing. I would definitely deal with them in the future!
Description of Work: They replaced my two garage doors with insulated doors and installed new rails and support structures for my existing garage door openers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Precision Garage Door
Thank you for posting a review of our company! Chuck and Chuck Jr are a great team and an asset to any company. I have shared your comments with both of them and thanked them for continuing to do such a great job. I am pleased that you had a great experience and thankful that you took time to tell othes about it. Remember that your 2 new doors are covered by our Limited Lifetime Warranty which covers PARTS AND LABOR an all moving parts (including the springs) for as long as you own the home. There is no better warranty in the industry. Let us know if you need anything in the future. Respectfully, Scott B. Kale Owner

Diane R.
10/2011
5.0
garage doors
  + -1 more
The young man,Robin,was right on time,explained carefully exactly what he would be doing,carefully and fully explained other actions that should be taken in the future. There was no pressure,no trying to push me into anything other than the maintenance. He cleaned up any debris (not much),I asked about an approximate price should I replace what is a 50 year old door, (The bigdeal included a wireless garage door opener to the garage door opener I already had). I had suspected for a long time that I needed maintenance on the garage door mechanism to open and close the door,the bigdeal provided me with something I could afford. I would not hesitate to use Precision Door Service for any repairs in the future. Diane Renfriow
Description of Work: I bought the Angie'sList Big Deal for garage door maintenance. My home was built in the late 1960's and obviously I am still using the same garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door
Thank you for your purchase of the Angie's Big Deal Offer. I am very happy to hear that you will use us again in the future if you ever have the need. Being on time, professional and clean are things we talk about all the time as a team. We know it sets us apart and makes our customers happy. Robin was happy to see another straight A review of his work and so was I. Thank you for posting it! Respectfully, Scott B. Kale

Contact information

320 Cleveland Pl, Virginia Beach, VA 23462

http://www.garagedoorsva.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705128401
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
04/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Precision Garage Door is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Garage Door accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Garage Door does not offer free project estimates.
Yes, Precision Garage Door offers eco-friendly accreditations.
Yes, Precision Garage Door offers a 10% senior discount.
Yes, Precision Garage Door offers emergency services.
Yes, Precision Garage Door offers warranties.
Precision Garage Door offers the following services: Garage Door Sales & Installation, Openers, Springs, Cables, Rollers

Contact information

320 Cleveland Pl, Virginia Beach, VA 23462

http://www.garagedoorsva.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day