Precision Garage Door

Garage Doors

About us

Sales, service and installation of garage doors, and garage door openers. Same day and 24-hour emergency service available. With the highest quality garage door parts available in the door industry, Precision Door is your right choice. Our garage door technicians are trained to diagnose and fix all kinds of garage door and garage door opener issues. We realize that your time is valuable and we want to make getting your door fixed as easy as possible for you. We know your doors are an important visual and useful aspect of your home. In many cases, the garage door is used more than the front door so we understand the inconvenience caused when it's not working. Precision Door Service of Hampton Roads offers same day, 24/7 emergency service. Our fully stocked trucks and certified technicians are ready to help. We believe in our products so much, we offer a limited lifetime warranty on many of our parts and services. Ask us for details. We take pride in hiring technicians that are professional, courteous, and on-time. Precision Door Service of Hampton Roads is locally owned and operated. Specializing in garage door repair and garage door replacement. Like most service companies, we charge a service call fee but also offer coupons. We do not charge extra for evening, weekend and emergency calls. Award winning.

Business highlights

28 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Garage Door Sales & Installation, Openers, Springs, Cables, Rollers

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8790 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 426-450 of 790 reviews

tim J.
12/2012
5.0
garage doors
  + -1 more
Appointment when very smooth. Repairman call to let us know when he was within 15 minutes of our house. The repairment worked unsupervised while continue our yard work. At the conclusion of the appointment the repairment gave us a review of his work and quote for future work.
Description of Work: Serviceman came out and performed maintenance to garage door. Gentleman replaced rollers and adjusted tensioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Precision Garage Door
Thank you for the A review! Ensuring that we let our customers know about the true health of their garage door is very important to us. If you should decide to move forward with the work your technician quoted, or if you should need anything else, please contact us at any time. Sincerely, Scott Kale Owner

kelly M.
11/2012
5.0
garage doors
  + -1 more
They were customer service friendly and prompt.
Description of Work: I had them come out and look at my garage door.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you so much for taking the time to review us. If you need anything else, please call. Sincerely, Scott Kale Owner

Sharon S.
11/2012
5.0
garage doors
  + -1 more
Good experience, however never received emailed receipt or estimate of future work as promise.
Description of Work: Garage door wheels replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Precision Garage Door
My apologies! With our new Mobile system, there are sometimes a few glitches to work out. However, I am very happy to see that you were please with us and my office manager will mail you an invoice immediately. Thank you and if you need anything else, Please call us! Scott Kale Owner

Annette L.
11/2012
5.0
garage doors
  + -1 more
Showed up ontime was professional and finished in short order.
Description of Work: Had an old garage door that was very rickety and they came and replaced wheels and made the door run smoother and quieter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door
It is always wonderful to read affirmations that our technicians are representing Precision Door Service so well. Thank you so much for taking the time to tell us. If you need anything else, please call! Sincerely, Scott Kale Owner

Ann M.
11/2012
5.0
doors
  + -1 more
Overall it went very well. It took a little longer than anticipated, but that is probably because we needed some wood replaced. Chad worked very hard all day and came back the next day to finish. The door looks wonderful and it is nice knowing we will not have to replace it down the road.
Description of Work: We had our front door replaced with a quality Pro via steel door along with leaded glass sidelights. We also got a premium screen door that matched the front door's color so that the bars that separate the glass in the screen door will not show from the street. The entire door frame was removed and any rotted wood around the frame was removed and replaced with new wood. On the inside, the wood frame was replaced with new wood that they painted ahead of time. New quarter round was also installed under the door. Aluminum siding went around any exposed wood outside around the door frame, except for the base of the door, which was replaced with treated wood and will be painted. All cracks were caulked and our salesman/installer Chad, did a fabulous job. He had a helper for part of the time, Trent, who also did a good job. Chad went the extra mile to make sure we were pleased. We couldn't be happier. I would definitely recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,000

Response from Precision Garage Door
Thank you so much for the fantastic review! We are so happy to know that once again our Entry Door team has done top notch service and left our customer with a smile. We thoroughly enjoyed working with you, and if you should need anything else, please call us! Sincerely, Scott Kale Owner

Linda S.
11/2012
5.0
garage doors
  + -1 more
He seemed very knowledgeable and my husband got along with him as two mechanics would do. ei replaced the berings and the pullys. Basically he rebuilt the complete door mechanism. Also he was very fast.
Description of Work: We initally had the Deal of the day thingie. However, the garage door is very old. This visit was to rehab it as best as can be. It was a pleasure to have the same employee as for the deal. He is very knowledgeable and a an asset to the company. He reconditioned the entire system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$482.73

Response from Precision Garage Door
Thank you so much! Our technicians are all incredibly personable and knowledgeable. I'm so glad to hear that he did such a wonderful job. If you need anything else, please call us. Sincerely, Scott Kale Owner

James S.
11/2012
5.0
garage doors
  + -1 more
It went very well. I was there watching him and he explained everything that he did.
Description of Work: The technician tuned up my garage door. He re tensioned the springs, replaced pullies and installed two new safety cables which I did not have in place.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Precision Garage Door
Thank you for the fantastic review! If you need anything else, please call us! Sincerely, Scott Kale Owner

Kate L.
11/2012
5.0
garage doors
  + -1 more
The process was done in no time, I would Recommend this company at anytime.
Description of Work: My garage door was Stopping in the process of either going up going down. Brian contacted me before he got to my home, in fact he was earlier than I expected him. He was polite and fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Precision Garage Door
Thank you so much. We love to hear feedback, and such a wonderful review shows that our team is doing everything they can for our customers. If you should need anything else, please call us. Sincerely, Scott Kale Owner

randy B.
11/2012
5.0
garage doors
  + -1 more
great they did a outstanding job
Description of Work: fixed door rollers and replaced with new ones

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Response from Precision Garage Door
Thank you! I'm happy to see you are so pleased! If you need anything else, just call us! Sincerely, Scott Kale Owner

William E Y.
11/2012
5.0
garage doors
  + -1 more
Excellent - on time, courteous and professional throughout.
Description of Work: Removed old spring system, cables, and pulleys. Replaced with new torsion system, cables and nylon pulleys in one door and tuned second door. Lifetime warranty included. I would use this company again without hesitation. (W.E Young)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$576

Response from Precision Garage Door
Thank you so much Customer. I really appreciate when a client takes the time to provide us with feedback. If you need anything else, just call us! Sincerely, Scott Kale Owner

STEPHEN E and BETTY J B.
11/2012
5.0
garage doors
  + -1 more
The technician was prompt, polite and did a good job.
Description of Work: Replaced steel rollers, adjusted, lubed the track and gear and replaced lower door seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Precision Garage Door
Thanks for the review! It is always a pleasure to know that we have another satisfied customer!! Call us if you need anything else! Respectfully, Scott Kale Owner

Richard E.
10/2012
5.0
garage doors
  + -1 more
Tech showed up at the appointed time identified himself, went to work, did the agreed to task and left with all problems solved.
Description of Work: Serviced both doors, made adjustments, lubricated, tested and checked door tension.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Response from Precision Garage Door
So glad to see that we were able to take care of your needs. We like to ensure that our customers needs are met, and that each customer is fully satisfied with our services. I'm very happy to see that we can add you to that list! Please let us know if there is anything else we can do for you. Thank you. Respectfully, Scott B. Kale Owner

Walter B.
10/2012
5.0
garage doors
  + -1 more
The worker arrived on time for the service. After I explained the difficulty with the door, the worker gave the system a full reconditioning. After the service was complete, the garage problem was fixed completely. In fact, this door has not performed this well in years. Great company, I would highly recommend them without reservation.
Description of Work: Garage Door reconditioning package. Our garage door was having major problems with shaking and getting stuck while opening.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door
Thank you! Garth was your technician, and you can be sure we are going to let him know how happy you are! If you should need anything else, please call us. Respecfully, Scott Kale Owner

Alice C.
10/2012
5.0
garage doors
  + -1 more
Called on a Friday afternoon thinking I would be scheduling an appointment for the following week. I was pleasantly suprised when they were able to come out to the house the next day..SATURDAY ! The technician, Brian Gambale, was on time and very thorough in his evaluation of what repairs would be necessary. After taking the time for a good explanation of what he would be doing, he got to work, completing the job in about 30 minutes. GREAT experience.
Description of Work: Replaced garage door tension spring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$530

Response from Precision Garage Door
Thank you for the A Review! We certainly have no problems coming out to your home on a Saturday, simply because we know that many of our customers have busy busy schedules and we do everything we can to make ourselves available to you. Reviews like this are what lets us know that we are doing it right! Respectfully, Scott Kale Owner

Barry S.
10/2012
5.0
garage doors
  + -1 more
These guys were great. Arrived right on time, called before they arrived, they were fast, efficient, very courteous. Asked if I had any questions/concerns before they started and fully explained/demonstrated the operation of the installation when they were done.
Description of Work: Removed the old garage door and replaced it with a new one with opener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Precision Garage Door
Well thank you! We do like to ensure that your experience is top notch from beginning to end, so I am very happy to read that our install team impressed you! If you need anything else, please feel free to call us! Respectfully, Scott Kale Owner

Debbie B.
10/2012
5.0
garage doors
  + -1 more
Scheduled appointment when I wanted it. Showed up on time. Professional. Made suggestions for extra items needed, but did not pressure me into getting anything extra.
Description of Work: Serviced garage door. Changed rollers. Added keypad.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Response from Precision Garage Door
Thanks for the great review! We like to make sure that we tell you what you may need for your garage door, but we would never pressure anyone into purchasing anything. PDS is all about top notch customer service, and I am happy to know that you are satisfied! Respectfully, Scott Kale Owner

David B.
10/2012
5.0
garage doors
  + -1 more
Very efficient, work was perfomed very well
Description of Work: Garage Door Maintenance including replacement of metal wheels with quieter rubber ones

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Precision Garage Door
Thank you! If you should need anything else, please call us!! Respectfully, Scott Kale Owner

elizabeth T.
10/2012
5.0
garage doors
  + -1 more
They were prompt, friendly and knowledgable.
Description of Work: They came out to do a tune up on our garage door. We purchased a coupon from Angie's List for $89 for a quieting/reconditioning package.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door
Thanks! We love seeing customers take advantage of our Big Deal offers. Please call us if you need anything else. Respectfully, Scott Kale Owner

Christopher A.
10/2012
5.0
garage doors
  + -1 more
I got a call for the service appointment on the same day. Technician came out the following day and serviced our garage door. Outstanding customer service and response.
Description of Work: Needed new rollers and an adjustment on the safety sensors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door
This is great! Thank you so much for the "A"! We love to hear that our customer service was top notch from the first phone contact to the moment we drove away. Thank you so much for taking the time to do this review, and if you should need anything else, please give us a call! Respectfully, Scott B. Kale Owner

GLORIA J.
10/2012
5.0
garage doors
  + -1 more
t just in the window
Description of Work: brian replaced the wheels/rollers on my noisey garage door. door is dramatically more quiet. he showed me the difference in the parts, explained what i could expect in the future out of my 12 year old door and opener. he was on time, not just in the window, but at the beginning of the window. he called prior to arrival, was polite and cleaned up. this was my first purchase thru the BIG DEALS email. the contact person called me on a sunday to schedule the appt. they did everything right. i coul not have asked for better service or a better experience. thank you precision door and brian.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door
Brian is a fabulous employee, and it is always great to see one of our technicians mentioned in a review. We appreciate you taking the time to write a detailed review and if you need anything at all, please contact us! Respectfully, Scott B. Kale

Ann M.
10/2012
5.0
garage doors
  + -1 more
Went very well, technician was polite and thorough, punctual, and professional.
Description of Work: Tech showed up on time and performed the agreed upon evaluation. Found a problem with our rubber gaskit on the bottom of the door and replaced it. Very personable, did a thorough job. I would use this company again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Precision Garage Door
We appreciate each and every review we receive, and of course, it is always wonderful to read what a great job my technician did. Thank you for the great review! Respectfully, Scott B. Kale

Juanetta M.
10/2012
5.0
garage doors
  + -1 more
Very prompt in scheduling the appointment and arrived right on time. Performed an overall inspection of the garage door and completed the service of replacing the rollers to leave us with a quiet opening and closing door! Never had that even when we bought our home. Very friendly and knowledgable serviceman. Truly a valuable asset to his company. Would hire them again in a New York Minute.
Description of Work: Inspect garage door and replace rollers for smooth opening and closing of door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door
Thank you so much! Our nylon rollers certainly do make all the difference in ensuring that your garage door is as quiet as possible. Our 25 point safety inspection is to ensure that your door is in the best health possible. Thank you again for such a fabulous review! Respectfully, Scott B. Kale

Michael L.
10/2012
5.0
garage doors
  + -1 more
The guy was on time and got everything finished. He didn't bother me until he was done. He cleaned up after himself when the work was done. He asked me a couple of questionsbn told me what he did and even gave me recommendations on what I could do to improve my garage door. He did a great job!
Description of Work: I purcahsed a Big Deal for aGarage Door Quieting/Reconditioning Package.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door
Thank you Customer! Brian was your technician, and I am so happy to see that we provided you with the customer service experience we strive to give all of our customers. If you should need anything, please be sure to call us. Respectfully, Scott B. Kale

Irene F.
10/2012
5.0
garage doors
  + -1 more
I would recommend this service and this Company to anyone who is considering buying this deal. My Garage door was not broken but well worth the money to upgrade it. The receptionist who scheduled the service was also excellent,pleasant and you could tell she loved her job.
Description of Work: I purchased this deal on Monday,October 1 and they already serviced my garage. Rob just left and he was excellent. He explained everything and changed all the rollers and the garage sounds so much better. He showed me several features of the garage door and I appreciate his professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door
Thank you so much for the review. Knowing that you had such a great experience from the first phone call to the visit, to the moment Rob left your driveway is what we want to hear! Our goal is to provide the ultimate in customer service, and to know that we achieved that with you is wonderful. Please call us if you should need anything else. Respectfully, Scott B. Kale

Victoria V.
09/2012
5.0
garage doors
  + -1 more
He was very pleasant to talk to. He was knowledgable about his work.
Description of Work: He adjusted the mechanical system of our garage door and made sure all was okay.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from Precision Garage Door
Thank you so much for the great review! Please give us a call if you need anything. Respectfully, Scott B. Kale Owner

Contact information

320 Cleveland Pl, Virginia Beach, VA 23462

http://www.garagedoorsva.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705128401
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
04/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Precision Garage Door is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Garage Door accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Garage Door does not offer free project estimates.
Yes, Precision Garage Door offers eco-friendly accreditations.
Yes, Precision Garage Door offers a 10% senior discount.
Yes, Precision Garage Door offers emergency services.
Yes, Precision Garage Door offers warranties.
Precision Garage Door offers the following services: Garage Door Sales & Installation, Openers, Springs, Cables, Rollers

Contact information

320 Cleveland Pl, Virginia Beach, VA 23462

http://www.garagedoorsva.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day