Precision Garage Door

Garage Doors

About us

Sales, service and installation of garage doors, and garage door openers. Same day and 24-hour emergency service available. With the highest quality garage door parts available in the door industry, Precision Door is your right choice. Our garage door technicians are trained to diagnose and fix all kinds of garage door and garage door opener issues. We realize that your time is valuable and we want to make getting your door fixed as easy as possible for you. We know your doors are an important visual and useful aspect of your home. In many cases, the garage door is used more than the front door so we understand the inconvenience caused when it's not working. Precision Door Service of Hampton Roads offers same day, 24/7 emergency service. Our fully stocked trucks and certified technicians are ready to help. We believe in our products so much, we offer a limited lifetime warranty on many of our parts and services. Ask us for details. We take pride in hiring technicians that are professional, courteous, and on-time. Precision Door Service of Hampton Roads is locally owned and operated. Specializing in garage door repair and garage door replacement. Like most service companies, we charge a service call fee but also offer coupons. We do not charge extra for evening, weekend and emergency calls. Award winning.

Business highlights

28 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Garage Door Sales & Installation, Openers, Springs, Cables, Rollers

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8790 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 401-425 of 790 reviews

Eric D.
02/2013
5.0
garage doors
  + -1 more
Mechanic was on time, pleasant and knowledgable. He did a safety inspection of my garage door and made some recommendations for safety and the preventive maintenance of the door.
Description of Work: I bought an Angies List big deal so I had him perform an inspection on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from Precision Garage Door
Thank you so much for taking the time to review us! If you should need anything else, please be sure to call. Respectfully, Scott Kale, Owner

JOHN L.
02/2013
5.0
garage doors
  + -1 more
I have used them before in a previous home. Their service is very good. The guy was very helpful and answered my questions. Also, I wanted more work done. However, he told me it was not necessary to spend the money now. I felt they were honest. They were right on time and showed up when they said they would. If I need additional work, I will use them again.
Description of Work: I purchased a Big Deal for a garage door quieting and reconditioning package.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door
Thank you so much for the fabulous review. We love knowing that when a customer moves or purchases another property, they come to us for their garage and entry door needs. I'm happy to see that we once again were able to leave you satisfied! If you should need anything else, please be sure to call. Respectfully, Scott Kale, Owner

Christopher A.
02/2013
5.0
garage doors
  + -1 more
Tech was the same who worked on my house in Poquoson. Showed up early and got right to it. No problem whatsoever. Great service and great professionalism.
Description of Work: I moved into a new house and the stock rollers were horrible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door
Thank you! Knowing you wanted us to serve you at both properties is wonderful. If you need anything else, please give us a call. Respectfully, Scott Kale, Owner

Nancy M.
02/2013
3.0
garage doors
  + -1 more
The overall experience was good but I would have liked to know that the garage door opener had problems BEFORE I spent all that money on the working parts of the door, rollers and springs. I would not have done anything with the door if I had know there were mechanical problems with the opener. I could have bought a new one for less than what I paid for these repairs and I still may have problems with the motor on the opener. A through check before starting on the obvious problems would have been a smarter way to handle the situation. The technician was helpful and felt really bad about the additional cost of $155 to repair the opener itself but I still spent a lot of money on an 8 year old system and if I had know beforehand would not have chosed to do so.
Description of Work: Completely revamped garage door frame & rollers. However when he checked to see if all was well afterwards he discovered a mechanical problem in the garage door opener itself. He then had to change the spindle and shaft at an additional cost.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$734

Response from Precision Garage Door
Thank you for taking time to give your feedback about your experience. I appreciate you taking my phone call to discuss the details as well. As a business owner, I love that Angie's List provides me details about how my employees are doing in the field. With 6 or 7 trucks on the road every day, I can't possibly know if we are doing our jobs to the best of our ability. In this case, it seems that my technician failed to complete his inspection of the entire system before giving a diagnosis and presenting you with options. I would like to again apologize for not providing you with the absolute best service. As you know, I have addressed your concerns with my staff and promise you that we will learn from this error. Please feel free to call me if there is anything I can do for you. Thank you again! Scott Kale Owner

kyle W.
02/2013
5.0
garage doors
  + -1 more
The experience was pleasant. We called Precision Door Service based on Angie's List reviews. Shannon was very helpful and set an appointment for the same day. The technician called and asked if he could come early which was great for us. Two technicians arrived shortly after the call. Both were professional in appearance and manner. They completed the work efficiently with no disruptions. Upon completion of the work they demonstrated the operation of the door and gave us the warranty on parts and labor. The cost was on the higher end of the scale, but well worth it.
Description of Work: Replaced torsion spring and all moving parts of garage door, i.e. rollers, spools, cables. Ensured tracks were in order.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Response from Precision Garage Door
Thank you for taking the time to provide such a wonderful and detailed review! I am happy to see that your experience from the moment you placed the call through the entire process was pleasurable. Ensuring that we do everything possible to ensure that your garage door is safe, efficient & functioning properly is a top priority for us. If you should need anything else, please be sure to contact us. Respectfully, Scott Kale Owner

Jennie M.
02/2013
5.0
garage doors
  + -1 more
I hired Precision originally for a garage door tuneup but decided to upgrade to new doors as ours were cracked and the lift system would not work properly. Replaced a single and a double with top of the line carriage doors that look great and are insulated. The doors were ordered and installed within 10 days and they did great work and a really nice job caulking around the trim. So glad we spent the money on some quality doors.
Description of Work: Removed and replaced garage doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Precision Garage Door
Thank you! The doors you purchased are certainly beautiful. We strive to ensure that your experience with Precision is top notch at every step of the process. I am pleased to see that you have had such a wonderful experience. Please be sure to contact us if you have any questions! Sincerely, Scott Kale, Owner

MOLLIE K.
02/2013
5.0
garage doors
  + -1 more
We had a small incident when someone had fallen into the door when they were fooling around so it did not close smoothly. They fixed the problem and installed a remote door opener. They did such a good job we hired them to tune up our other garage door and install a remote opener for that door also. If we have any problems with our garage doors in the future, we will call Precision Door Service.
Description of Work: We had used this company because of a "Big Deal" offer through Angie's List. (a coupon for a tune up on one garage door). They were on time, very professional, and addressed all of our questions. They adjusted the door and installed the remote opener and cleaned up the little wood shavings. We were very satisfied with this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you so much for the wonderful feedback. Our top priority is to ensure that our clients are left satisfied, and I am certainly happy to see that we have done that for you! If you should need anything, please be sure to call us. Sincerely, Scott Kale, Owner

richard W.
01/2013
5.0
garage doors
  + -1 more
.After we signed up for the quick deal to adjust the garage doors and replace moving parts, the company called within a day to set up an appointment. On the appointed day, the technician arrived on time, we discussed the overall condition of the garage door, and he recommended some essential repairs in addition to those covered in the deal. I authorized them, and he completed the work within two hours. The garage door operates "like new" and safely. The adjustments to the rollers and tracks greatly improved the operation of the door closer. Over all, we are extremely satisfied with the experience.
Description of Work: Excellent service company
Rating CategoryRating out of 5
Yes, I recommend this pro
$465

Response from Precision Garage Door
Thank you so much for taking the time to post such wonderful feedback! We strive to ensure that our customers are always satisfied, and I am very happy to see that Jeff was able to do that for you. Please contact us if you need anything else. Sincerely, Scott Kale, Owner

Debra H.
01/2013
5.0
garage doors
  + -1 more
When I called to make the appointment the young lady on phone was lovely, cheerful and friendly. Called one day, Rob came out the next, called me to see if he could come earlier - Yes! He showed me the issue (totally my fault). He replaced light bulbs, reprogrammed outside keypad. I couldn't find remote so he gave me instruction on how to reprogram to new code. Dog friendly! Super service all around. Very professional and tech savvy. Highly recommend.
Description of Work: Bought the quieting reconditioning package through Angie's list. I had previously used this company when the property was a rental and tenant and I were happy with the service. Garage door stopped closing so called them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door
Thank you so much for taking the time to post this review. I am very pleased to know that your experience with Shannon and Rob was so pleasant! If you need anything at all, please be sure to contact us. Sincerely, Scott Kale, Owner

Steve G.
01/2013
5.0
garage doors
  + -1 more
Bought $89 Angie's List deal -- although it said good for only one door, the company gladly honored it for, and I bought, two. Tech called in advance as requested and showed up on time. Work was professional and completed in a timely manner. Tech made additionjal adjustments not covered by the deal at no extra cost, and told me what to look for as the doors and openers continue to age.
Description of Work: Serviced two 15 year old garage doors and Craftsman openers, replacing rollers and adjusting springs, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

Response from Precision Garage Door
Thank you for the A Review! I am always happy to see that one of our Big Deals was able to provide the solution for your garage door needs. Please be sure to call us if you need anything else. Sincerely, Scott Kale, Owner

Michael A.
01/2013
5.0
garage doors
  + -1 more
I was totally satisfied and they did very well. They were friendly, on time, did a great job and explained everything. Their price was pretty reasonable and they responded to my inquiry immediately.
Description of Work: I used Precision Door Service of Hampton Roads to put in a new garage door motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you so much for the great feedback! If you need anything else, please be sure to call us.

Lauren T.
01/2013
5.0
garage doors
  + -1 more
I was very pleased with my service. Jeff Masters was extremely professional, knowledgeable, and courteous. Jeff thoroughly explained all aspects of the work to be performed and provided recommendations for enhanced operation and reliability of the mechanical upgrades his company has to offer. Jeff put in the extra effort to ensure correct adjustments were made to the door in spite of weak and worn original components. An estimate was provided and explained in detail for follow on service upgrades. Thanks for the pleasant experience.
Description of Work: Service included quieting and reconditioning of my garage door. The work involved replacement of rollers, lubrication of all mechanical parts, adjustments to the door and garage door operator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door
Thank you so much. When our technician arrives at your home to perform a service on your door, we like to ensure that we are not only leaving you satisfied, but we are also leaving you with the information you need regarding the health of your door. I am very pleased to see that we have done that for you. If you need anything, please call us. Sincerely, Scott Kale, Owner

KENNETH I.
01/2013
5.0
garage doors
  + -1 more
They were prompt. They did exactly what they needed to do and gave good recommendations on maintenance.
Description of Work: I bought a Big Deal for $99 Garage Door Quieting/Reconditioning Package.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door
Thank you so much. I'm always happy to see one of our Big Deals providing a solution! Sincerely, Scott Kale, Owner

Linda O.
01/2013
5.0
garage doors
  + -1 more
The installers arrived on time - neatly dressed in a quasi uniform (shorts and polo shirts with the company logo - and got to work right away. The old - and very badly installed doors were removed together with all the tracks and pulley systems and button controls. All of this "debris" was taken away by the workmen. The new doors were installed without incident and the workmen cleaned up after themselves as the job progressed. They were cheerful and helpful and after the installation gave me a thorough briefing on the operation of the doors. The finished result is two well fitting very attractive doors. I would certainly recommend Precision Door Service of Virginia Beach to anyone. Linda O'Neill Suffolk, VA
Description of Work: I conctacted Precision Door Service to replace two uninsulated garage doors with insulated, windowless doors. Linda O'Neill Suffolk, VA

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from Precision Garage Door
Thank you very much for such a wonderful review. The doors you purchased are wonderful, and we are very happy to hear that everyone made such a wonderful impression on you. If you need anything, please be sure to call us. Sincerely, Scott Kale, Owner

SJ B.
01/2013
5.0
garage doors
  + -1 more
We just purchased our 1995 home and one of the first things on our to-do list was having a garage door opener installed. We had originally set a budget for a door opener, but we quickly discovered we needed to do much more (call an electrician, have the door overhauled). Appointments were made in a timely manner (Shannon in the office was great - "How does today sound?") and Jeff took good care of us. Very professional service: Cars are clearly marked, clean uniform, uses a tablet to create your bid and email it to you right then and there! The door itself has been a vast improvement - MUCH quieter (which is important, because we have a room above the garage) and you can't even hear the door open and close now. The opener is a belt drive, came with two remotes and an outdoor key pad, compatible with Home Link and is made in USA. Very happy customers.
Description of Work: Install a garage door opener and overhaul the parts of the door (track, install new spring, etc)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Precision Garage Door
Thank you! We try to make certain that our staff exceeds the customers expectations as often as possible. It is fabulous to know that we have done that for you! If you need anything at all, please be sure to call. Sincerely, Scott Kale, Owner

Roslyn L.
12/2012
4.0
garage doors
  + -1 more
After the technician evaluated the condition of my door, he explained that it would be in my best interest to replace it.
Description of Work: Due to the age and condition of my garage door, they were not able to perform the service. My fee was promptly refunded.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you! When a door is unsafe, we absolutely recommend the best possible way to make it safe - whether that will be repairs or a door replacement. I hope that in the future you will contact us again to help you. Respectfully, Scott Kale, Owner

Erik O.
12/2012
5.0
garage doors
  + -1 more
Technician arrived on time & inspected garage door. Replaced exterior-trim weather stripping, bottom of garage-door rubber seal, & installed new exterior keypad. Technician recommended a garage-door overhaul service since he stated that the original installation was done incorrectly. I declined the extra-service recommendation. Technician completed the original work in about 45 minutes. Overall prompt, courteous service.
Description of Work: Garage door exterior weather-stripping replacement & exterior keypad installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Precision Garage Door
Thank you for the great review, Member. We certainly strive to satisfy our customers. Should you change your mind and decide to have the overhaul performed, it does come with a limited lifetime warranty option! Respectfully, Scott Kale, Owner

Mary E.
12/2012
5.0
garage doors
  + -1 more
Everyone one from the person who answered the phone to the tech who performed the service are great. A bit pricey but more than worth it!
Description of Work: Fixed the garage door that would not go up and down. Activated 2 remote openers and reset remote door entry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Precision Garage Door
Thank you Member. We do strive to satisfy our customers each step of the way. I am happy to know that you had that experience! If you should need anything else, please be sure to call us. Respectfully, Scott Kale, Owner

JUDY F.
12/2012
5.0
garage doors
  + -1 more
Brian Gambale, the service tech,arrived promptly for the estimate appointment,thoroughly explained everything, and provided a detailed estimate and information packet. The installation went smoothly. The installation team was efficient and professional. After they had finished the job and left, a very small gap in the bottom sealing gasket was noted. We called Brian about the problem. He was back at our house within an hour and worked diligently to completely resolve the problem (settling in the concrete floor). Super job from the whole team!
Description of Work: Disconnected garage door opener. Removed old wooden garage door. Installed new insulated steel garage door. Reinstalled existing garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$910

Response from Precision Garage Door
Thank you so much! It is great to know that each member of our team has made such a positive impression on you. If you should need anything, please call. Respectfully, Scott Kale, Owner

Kenneth H.
12/2012
5.0
garage doors
  + -1 more
Everything worked well! They called first to confirm the appointment, and arrived at the agreed upon time. The service provider was courteous and thorough. If and when we decide to have the additional work completed, we will likely select them!
Description of Work: They serviced the bearings on the garage door as well as adjusted the springs. We asked for an estimate on some additional work needed, and they provided us with a quote that day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Precision Garage Door
Thank you, . Ensuring that our technicians provide the top notch service I would want at my home is a key factor for Precision Door Service. We hope to serve you again in the future! Respectfully, Scott Kale, Owner

Nolene S.
12/2012
4.0
garage doors
  + -1 more
Tech came out after service was completed, a new garage door opener was installed, also installed two new garage doors. The tech was very professional, he went over the pro's and con's on the condition of the garage door opener, which was dated, and so were the garage doors. The new garage door opener is so quite, the doors are insulated so the garage is warmer and so is the room above the garage. Yes I would recommend the company to a friend
Description of Work: Tech came out after service was completed, a new garage door opener was installed, also installed two new garage doors. The tech was very professional, he went over the pro's and con's on the condition of the garage door opener, which was dated, and so were the garage doors. The new garage door opener is so quite, the doors are insulated so the garage is warmer and so is the room above the garage.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,500

Response from Precision Garage Door
Thank you for the review! I am happy to see that you were so pleased with our services. If you should need any further information, please be sure to contact us. Respectfully, Scott Kale Owner

Donna C.
12/2012
5.0
garage doors
  + -1 more
went very well. tech was informative and diligent. doors works good now
Description of Work: inspection of garage door and adjustment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from Precision Garage Door
Thank you for the great review. If you have any questions, please call! Respectfully, Scott Kale, Owner

Jill E.
12/2012
5.0
garage doors
  + -1 more
They did a good job. I was very happy with them.
Description of Work: I purchased a Big Deal for a Garage Door Service Call AND Diagnostic.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you. Knowing that our technicians have represented us in such a positive way is wonderful! If you need anything else, please be sure to contact us. Respectfully, Scott Kale, Owner

Richard D.
12/2012
5.0
garage doors
  + -1 more
The young man was very nice and knowledgeable. He called prior to coming and was early. However, we have commercial size garage doors which was not covered under the Big Deal. I would use them again in the future if they were offering a deal we could take advantage of.
Description of Work: I purchased a Big Deal for $89 Garage Door Quieting/Reconditioning Package.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you so much! I'm very sorry we were not able to help you with this, but please, if you should ever need anything else, keep us in mind! Respectfully, Scott Kale, Owner

Roney M.
12/2012
5.0
garage doors
  + -1 more
Excellent Work. On time and a good price. Very professional.
Description of Work: Repaired my garage door and operner. Also installed a remote key pad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Precision Garage Door
Thank you so much! We do our very best to ensure that we remain on schedule and that our technicians are always professional and knowledgeable. I appreciate the fact that you took the time to review us, and if you should need anything else, please call! Scott Kale Owner

Contact information

320 Cleveland Pl, Virginia Beach, VA 23462

http://www.garagedoorsva.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705128401
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
04/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Precision Garage Door is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Garage Door accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Garage Door does not offer free project estimates.
Yes, Precision Garage Door offers eco-friendly accreditations.
Yes, Precision Garage Door offers a 10% senior discount.
Yes, Precision Garage Door offers emergency services.
Yes, Precision Garage Door offers warranties.
Precision Garage Door offers the following services: Garage Door Sales & Installation, Openers, Springs, Cables, Rollers

Contact information

320 Cleveland Pl, Virginia Beach, VA 23462

http://www.garagedoorsva.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day