Precision Garage Door

Garage Doors

About us

Sales, service and installation of garage doors, and garage door openers. Same day and 24-hour emergency service available. With the highest quality garage door parts available in the door industry, Precision Door is your right choice. Our garage door technicians are trained to diagnose and fix all kinds of garage door and garage door opener issues. We realize that your time is valuable and we want to make getting your door fixed as easy as possible for you. We know your doors are an important visual and useful aspect of your home. In many cases, the garage door is used more than the front door so we understand the inconvenience caused when it's not working. Precision Door Service of Hampton Roads offers same day, 24/7 emergency service. Our fully stocked trucks and certified technicians are ready to help. We believe in our products so much, we offer a limited lifetime warranty on many of our parts and services. Ask us for details. We take pride in hiring technicians that are professional, courteous, and on-time. Precision Door Service of Hampton Roads is locally owned and operated. Specializing in garage door repair and garage door replacement. Like most service companies, we charge a service call fee but also offer coupons. We do not charge extra for evening, weekend and emergency calls. Award winning.

Business highlights

28 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Garage Door Sales & Installation, Openers, Springs, Cables, Rollers

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8790 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 276-300 of 790 reviews

Maria H.
01/2014
5.0
garage doors
  + -1 more
It went very smoothly and they were able to get out right away. There's a keypad on the outside of the garage door and when they changed a broken sensor and reprogrammed it left the keypad out of the reprogramming so now it doesn't work.
Description of Work: They repaired our garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you so much for sharing your experience. If you need anything else, please be sure to call us. Respectfully, Scott Kale Owner

Laura B.
01/2014
4.0
garage doors
  + -1 more
I'm highly pleased with the service. I'm disappointed that after purchasing the Special Deal I didn't not get contacted until I reached out to the company two weeks after my purchase. At first I was willing to give them a break because I ordered over the holiday but it turns the company never received the auto notification of my purchase. I'm also disappointed that I purchased this deal for $278 with the small print that installation was separate. I'll admit that I didn't read the deal that closely so I did get fair warning in the small print. The company immediately added $100 to the purchase price for the labor which means my Angie's List deal of $278 was actually $378. I believe that 's false advertising. If I'd known it was really going to cost $378 I would have chosen one of the other deals.
Description of Work: The installation tech was very courteous and replaced the motor and installed a wireless remote at the garage door. He also did a a maintenance check on the other parts of the garage giving me a warning that the one spring will need to be replaced in the near future but not at that time. I appreciated that he provided this info but didn't push a new spring system until it's needed.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$378

Response from Precision Garage Door
Thank you for sharing your feedback. We now have a system in place to ensure that we see the messages immediately, and we do apologize for the delay in contact. We are looking into the ad to see how we can make the + Installation stand out more. It is by no means our intent to be misleading. We thank you for your business and hope we can help you again. Respectfully, Scott Kale Owner

LaVerna L.
01/2014
5.0
garage doors
  + -1 more
The automatic garage door opener in the garage in our new home barely functioned in January 2010, when we moved in. After just about two years, it finally gave out entirely, and we had to have it replaced. We got a couple of quotes; Precision Door was not the cheapest at $1400, but they were competative, they seemed particularly responsive, and some neighbors in our area had used them successfully, so we went with them. The installation went extremely well - on time, good work, very professional. We had a minor problem with the system a few weeks later - a call got an immediate, same-day response, which fixed the problem at no charge. Just over two years later (we are new Angie's List members), we were having problem with the sensor at the bottom of the door. I had knocked it loose, and could never get it re-centered quite properly, as the masonry was not holding the bracket. In addition, the keypad on the front of the door had stopped working. We called Precision, and the technician came out at reinstalled the sensors and also re-keyed the dood pad (and re-checked all the automatic openers) - he was here for about an hour. I was expecting their standard $65 service call fee, but he said that since we were previous customesr, it was only $39.95. Everything is now working perfectly. As with many companies, I suspect that the individual you get is often just as important as the company; in our case, the gent who has come out each time (both original installation and repairs) is a guy named Brian Gambale. He is absolutely outstanding - knowledgable, friendly, prompt, and professional - I can't say enough good things about the service he has provided.
Description of Work: Re-set and re-installed the automatic sensor and re-keyed a non-functioning keypad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39.95

Response from Precision Garage Door
Thank you so much for the wonderful feedback! We truly appreciate your taking the time to share your experience. Please call us if you need anything else. Respectfully, Scott Kale Owner

Paula G.
01/2014
5.0
garage doors
  + -1 more
Answered several questions in detail and even performed a couple of services outside of the original scope of work. I was also provided an estimate for replacement of both doors and 1 opener. Jeff was my technician and he was courteous and professional but also personable. I couldn't be more pleased and it was money well spent. Although the estimate for new doors was a bit pricey, I will still consider using Precision again based on this experience.
Description of Work: Replaced garage door rollers, inspected and lubricated doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Response from Precision Garage Door
Thank you so much for the feedback. We appreciate it a great deal! If we can help you further, please be sure to give us a call! Respectfully, Scott Kale Owner

Terry L.
01/2014
5.0
garage doors
  + -1 more
I will keep their name on file and call on them for any future needs.
Description of Work: The technician arrived on time. He was very pleasant throughout the service call. My garage door stopped working that morning and he replaced a broken gear.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Precision Garage Door
Thank you so much! We hope we can help you again in the future!

Marion C.
01/2014
5.0
garage doors
  + -1 more
repaired minor problem with garage door
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Precision Garage Door
Thank you. Please call us if you need anything. Respectfully, Scott Kale Owner

william S.
01/2014
5.0
garage doors
  + -1 more
Precision Door did an outstanding job from making the appointment, to calling prior to showing up and Steve was an outstanding Professional that fixed ALL of issues and answered all our questions. As my daughter said the garage door works better now then when it was new!!!! Steve realigned the safety devices so the door closed properly. He replace all the rollers lubricated the hinges and chain drive He fixed the light which hadn't worked Fixed one of the remotes And install a new keypad Did his work, used his own tools and ladder, and cleaned up after himself. He was patient and explained every step.
Description of Work: I signed up for an Angie Coupon to have garage door checked out. It was not closing properly. Precision Door did an outstanding job from making the appointment, to calling prior to showing up and Steve was an outstanding Professional that fixed ALL of issues and answered all our questions. As my daughter said the garage door works better now then when it was new!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Precision Garage Door
Thank you so much for sharing this information with us. We really appreciate knowing that we are satisfying our customers needs. Please call us if you need anything else. Respectfully, Scott Kale Owner

Gerard H.
01/2014
5.0
garage doors
  + -1 more
Service representative put in a lot of time (an hour and one-half) to repair the door that would not go up. He fixed it and charged a very reasonable amount -- $35.
Description of Work: Tuned up my garage door opening mechanism, and fixed one door that would not go up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Precision Garage Door
Thank you for the feedback! Please call us if you need anything else! Respectfully, Scott Kale Owner

Shirley B.
01/2014
4.0
garage doors
  + -1 more
Price seemed excessive but work was needed immediately.
Description of Work: I used Precision Door Service of Hampton.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$720

Randall B.
01/2014
5.0
garage doors
  + -1 more
It couldn't have gone any better than it did. Before I had the service performed, I had disconnected my garage door from the automatic opener because it wouldn't perform even close to the way it should. And even when it was disconnected, I still had problems opening the garage door by hand. Now, everything works as if it were brand new. I would hire this company again in a New York second.
Description of Work: Replaced rollers, realigned tracks and made adjustments to opener on garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door
Thank you so much! We truly appreciate you taking the time to provide feedback. If you need anything else, please be sure to contact us. Respectfully, Scott Kale Owner

Maynard H.
01/2014
3.0
garage doors
  + -1 more
I fixed garage doors and had no need for service.
Description of Work: Provider not contacted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19

COLEMAN H.
12/2013
5.0
garage doors
  + -1 more
It went well. They were clean and quick. They did the job in a timely manner and gave me advice on how to keep it running well.
Description of Work: It was a Big Deal for garage door quitting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door
Thank you for taking the time to provide feedback and for choosing Precision Door Service. If you need anything else, please be sure to contact us. Respectfully, Scott Kale Owner

Thomas C.
12/2013
4.0
garage doors
  + -1 more
Came and started work, but could not get rollers out of door to replace. Gave me an estimate for new doors, put needed screw in emergency opener and light bulb in overhead. Was very pleasant, helpful and would use this service again as required. Thanks.
Description of Work: I purchased a Big Deal from Precision Door Service of Hampton Roads.
Rating CategoryRating out of 5
Yes, I recommend this pro
$89

Response from Precision Garage Door
Thank you for choosing Precision Door Service. If you would like to discuss the estimate we provided, please be sure to call us, we would love to help you further. Respectfully, Scott Kale Owner

Gokulavanan M.
12/2013
5.0
garage doors
  + -1 more
Went well. Service provider provided prompt communication.
Description of Work: I purchased a Big Deal from Precision Door Service of Hampton Roads.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Precision Garage Door
Thank you for the feedback. If you need anything else, please contact us. Respectfully, Scott Kale Owner

Robert N.
12/2013
5.0
garage doors
  + -1 more
It was an excellent experience. He warned me about certain things. I appreciated his knowledge and experience.
Description of Work: Garage Door Quieting/Reconditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door
Thank you for choosing Precision Door Service! If you need anything further, please be sure to call us. Respectfully, Scott Kale Owner

vicki G.
12/2013
4.0
garage doors
  + -1 more
very efficiently . I am using them again on dec 18th to do the second garage door.
Description of Work: tuned up garage door on my new home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$89

Response from Precision Garage Door
Thank you so much. We look forward to installing your new door later this month! Respectfully, Scott Kale Owner

Krysti A.
11/2013
5.0
garage doors
  + -1 more
He was early which was a plus for me. Very pleasant and quick. Would call them again with any problems with the garage door opener.
Description of Work: conditioning of opener with quieter wheels

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Precision Garage Door
Thank you so much for your feedback! We are always happy to know that we have satisfied our customers. If you need anything else, please be sure to call us. Respectfully, Scott Kale Owner

Jane N.
11/2013
5.0
garage doors
  + -1 more
They found the doors installed incorrectly and had to replace all the hanging parts and rehang the door. The work was good, the workmen communicated well, and they were very polite. The door is guaranteed for life now. I just wasn't expecting to put out almost 600.00 minus the cost of the cash price of the coupon deal that day. The second door will be waiting a long time.
Description of Work: Came for an 89.00 garage door tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Response from Precision Garage Door
Thank you so much for your feedback. With the Limited Lifetime Warranty you are now covered for our work for as long as you own the home! If you should need anything else, please be sure to give us a call. Respectfully, Scott Kale Owner

Don & Eileen W.
11/2013
5.0
garage doors
  + -1 more
Installed garage door opener. Punctual, professional and great price. Even my neighbor commented how quiet the door was.
Description of Work: I purchased a Big Deal for Precision Door Service of Hampton Roads.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from Precision Garage Door
Thank you for your feedback. We enjoy hearing that our Big Deals have assisted our customers. Please be sure to call us if you need anything else. Respectfully, Scott Kale Owner

Katherine M.
11/2013
5.0
garage doors
  + -1 more
When I called to set up an estimate they literally asked if they could be there in 2 hours. Garth provided us with options and information. He didn't pressure us to decide and told Us to call if we decided to go forward. The next day we acted and set an install date for One week later. We have a standard size door and just needed white so they had it in stock Already. Right on time, Rusty and Todd arrived to install the door. They were quick and Professional. Before leaving they explained everything about the door and made sure I didn't have Any questions.
Description of Work: Removed old wooden garage door and installed and insulated steel door with opener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Precision Garage Door
Thank you so much for taking the time to provide such wonderful feedback. We truly appreciate it. Taking the extra steps to ensure that our customers are satisfied is very important to us, and I am happy to see that we have made you so happy! Please call us if you need anything. Respectfully, Scott Kale Owner

Joe S.
10/2013
5.0
garage doors
  + -1 more
It went great. The tech went above an beyond what he needed to do. Thanks!
Description of Work: Replaced and cleaned the wheels on my garage door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Precision Garage Door
Thank you so much! We appreciate the feedback. If you need anything else, please be sure to give us a call. Respectfully, Scott Kale Owner

Donald P.
10/2013
5.0
garage doors
  + -1 more
I had purchased an Angie's List Big Deal $100 "Quiet and Reconditioning" package to replace my door's rollers, adjust the chain and track, and check the spring tension. When I called to schedule for them to come out they were immediately available the next day, but I scheduled for the following Monday instead. Jeff came out ahead of schedule and was very polite. After inspecting my garage door he recommended replacing the old springs we had (house is 18 years old) with a torsion bar and cable system. He performed the "Quiet and Reconditioning" package as well as the "Good" package for the price of the "Good" Package, a total of $549 plus tax. My garage door works much smoother now as it had periodically gotten stuck before. It is a little quieter but the technician said the noise was mostly from my Craftsman garage door opener itself, which I agree. All-in-all I am very happy with the service performed.
Description of Work: Initially came out for the $100 "Good" package for door quieting and reconditioning, but ended up performing the "Better" package to replace my springs with a torsion cable and bar based on an inspection of my garage door system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$572.06

Response from Precision Garage Door
Thank you so much for the wonderful feedback! We certainly appreciate that you took the time to let us know that we were not only able to help you, but we left you feeling totally satisfied. Please be sure to call us if you need anything else! Respectfully, Scott Kale Owner

Elysia P.
10/2013
5.0
garage doors
  + -1 more
The company was very quick to send someone out to take a look at my broken door. After I called someone was at my house within a couple of hours. They were very honest about the options of fixing or replacing the door and the pros and cons of both. I appreciate that they are available 24 hours a day for emergencies (though I hope I don't need it). The prices were reasonable and the service was great.
Description of Work: Replaced damaged garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Precision Garage Door
Thank you so much for taking the time to provide your feedback. I am happy to see that we were able to resolve your garage door needs. If you need anything else, please call us! Respectfully, Scott Kale Owner

william C.
09/2013
5.0
garage doors
  + -1 more
They are excellent. They came on time. They are professional. I would recommend them. I would use them again in the future.
Description of Work: I used Precision Door Service of Hampton Roads Big Deal purchase in August. He changed the wheels on the door and lubricated it and adjusted it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

Response from Precision Garage Door
Thank you so much for taking the time to share your feedback. We truly appreciate it! If you need anything else at all, please be sure to contact us! Respectfully, Scott Kale Owner

Michael L.
09/2013
5.0
garage doors
  + -1 more
Did a great job. Very happy with the work performed.
Description of Work: Routine maintenance on the garage door opener and track

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Precision Garage Door
Thank you so much for providing the feedback! We truly appreciate it! Respectfully, Scott Kale Owner

Contact information

320 Cleveland Pl, Virginia Beach, VA 23462

http://www.garagedoorsva.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705128401
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
04/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Precision Garage Door is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Garage Door accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Garage Door does not offer free project estimates.
Yes, Precision Garage Door offers eco-friendly accreditations.
Yes, Precision Garage Door offers a 10% senior discount.
Yes, Precision Garage Door offers emergency services.
Yes, Precision Garage Door offers warranties.
Precision Garage Door offers the following services: Garage Door Sales & Installation, Openers, Springs, Cables, Rollers

Contact information

320 Cleveland Pl, Virginia Beach, VA 23462

http://www.garagedoorsva.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day