Precision Garage Door

Garage Doors

About us

Sales, service and installation of garage doors, and garage door openers. Same day and 24-hour emergency service available. With the highest quality garage door parts available in the door industry, Precision Door is your right choice. Our garage door technicians are trained to diagnose and fix all kinds of garage door and garage door opener issues. We realize that your time is valuable and we want to make getting your door fixed as easy as possible for you. We know your doors are an important visual and useful aspect of your home. In many cases, the garage door is used more than the front door so we understand the inconvenience caused when it's not working. Precision Door Service of Hampton Roads offers same day, 24/7 emergency service. Our fully stocked trucks and certified technicians are ready to help. We believe in our products so much, we offer a limited lifetime warranty on many of our parts and services. Ask us for details. We take pride in hiring technicians that are professional, courteous, and on-time. Precision Door Service of Hampton Roads is locally owned and operated. Specializing in garage door repair and garage door replacement. Like most service companies, we charge a service call fee but also offer coupons. We do not charge extra for evening, weekend and emergency calls. Award winning.

Business highlights

28 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Garage Door Sales & Installation, Openers, Springs, Cables, Rollers

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8790 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 151-175 of 790 reviews

MARIA T.
07/2015
5.0
garage doors
  + -1 more
It want excellent got here before his time .... Which was wonderful, explained what he was going to do. He was very professional and polite...
Description of Work: Garth repair and fix my garage door, tune it up awesome job and great personality

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Precision Garage Door
Thank you very much for taking the time to send us a review. We are pleased to see that we have provided you with A rating service. Please be sure to contact us in the future if you may need anything.

Leslie I.
07/2015
5.0
garage doors, doors
  + 0 more
Very professional, wouldn't hesitate to call on Precision Door again. Recommend their services to anyone.
Description of Work: Inspected and serviced our garage door. Fixed rollers, discussed our door's condition versus purchasing new door. Fixed our problem with garage door openers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Precision Garage Door
Thank you very much for taking the time to send us your review. We are pleased to see we have provided you with A rating service. Please be sure to call us if you may need anything in the future.

Dennis W.
07/2015
5.0
garage doors
  + -1 more
Contractor arrived on time. Probably took a TOTAL OF TWENTY MINUTES TO COMPLETE THE JOB. VERY COURTEOUS AND PROFESSIONAL. WOULDN'T HESITATE HIRING THEM AGAIN.
Description of Work: Installed an exterior garage door keypad

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Precision Garage Door
Thank you for taking the time to send us a review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Thank you and have a great day!

Faye B.
07/2015
5.0
doors
  + -1 more
I came to Angie?s List because I needed an entry door replaced. I solicited two companies for an estimate, Doormasters, Inc and Precision Door. Doormasters came out and took measurements but I never heard back from them. Precision Door followed up and followed through. I selected Precision Door. My dealing with Precision Door was top-notch. From the customer rep that set up the estimate appointment to the installers, everyone was professional and courteous. Rob came out to do the estimate. We discussed different doors and he explained the installation process and used software to create a markup of what the installed door would look like. Chad followed up a few days later to do a final overview of the work site. He too went over the installation and made a couple suggestions which worked out great. The door arrived in 3-4 weeks. Clint and Donnie, the installers arrived on time to do the installation. Doors are no longer just hung; the door frame is rebuilt for better fit and to alleviate draft. I was a little leery about the frame work since the house is older, built around late 1930?s. But Clint and Donnie did an excellent job! The frame work (inside and outside) was rebuilt, storm screen re-hung, and new door installed. They cleaned the work area once everything was finished. They even went an extra step and replaced a doorbell with one they had. I?m glad I chose Precision Door and would definitely hire them again.
Description of Work: Replace entry door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Precision Garage Door
Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner

Sean M.
07/2015
5.0
garage doors
  + -1 more
Great service, great attitude and highly professional.
Description of Work: Tuned up garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Precision Garage Door
Good morning! Thank you very much for taking the time to send us a review. We are happy to have provided you with an A rating service. Please be sure to contact us if you need anything. Have a great day!

Eugene W.
06/2015
4.0
garage doors
  + -1 more
I was satisfied. It was the same except they found other things that needed fixing and I agreed with them. I thought it was very good. They were very prompt. I think they were a little expensive for the extra things they did.
Description of Work: They did do what the Big Deal called for.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$39

Response from Precision Garage Door
Thank you for taking the time to send us a review. Please be sure to contact us if you need anything in the future.

Tareylyn C.
06/2015
2.0
garage doors, replacement windows
  + 0 more
I felt like I wasted $39. I know it is not a lot of money but I didn't get what I wanted - to have the safety reverse checked. After Jeff left I researched the problem, which was the need to adjust the travel and force on the garage door opener unit. Granted it took me an hour to do it myself but now the safety reverse works on my garage door.
Description of Work: I wanted to have the garage door inspected because during a home inspection the safety sensors worked but the safety reverse (the door should go back up if an object- 2X4 laid flat is placed under the garage door) did not work. I chose Precision because Chad had done such a good job on the replacement of my bathroom window and I was very satisfied with the work done, however that is not the case for this service call. Jeff "inspected" the garage door for maybe 10-15 minutes but would not check the safety reverse, which is what I wanted in the first place. He stated that he did not want to be liable for damaging a garage door because there was no strut across the top of the garage door, which I can understand that, but when I offered to do the safety reverse test myself with him present to ensure that it worked he evaded my suggestion and instead talked about the need for a $200 strut.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Precision Garage Door
I am sorry you felt you had a poor experience. We strive to ensure that our clients are satisfied at all times. There are, however, certain safety issues which we must abide by. We definitely do not want you to feel like you wasted any money. Please give us a call at 757-502-4528 to discuss how we can help you. Respectfully, Scott B. Kale Owner

Waverly G.
06/2015
5.0
garage doors
  + -1 more
A good service was performed within an hour.
Description of Work: The provider conducted a garage door tune-up and roller replacement with two sealed rollers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Precision Garage Door
Thank you very much for taking the time to send us a review. Please be sure to call us if you need anything in the future. Thank you and have a great day!

Matthew W.
06/2015
5.0
garage doors
  + -1 more
It went very smoothly and the service provider gave me advice on how to maintain my door.
Description of Work: Tuned up garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Precision Garage Door
Thank you for taking the time to send us a review. Please be sure to contact us if you need anything at all. Respectfully, Scott B. Kale Owner

Susan E.
06/2015
5.0
garage doors
  + -1 more
Fine. Examined garage door and found frayed wire which needs to be replaced. Oiled the tracks and rest of door where needed. Gave me estimates for future fix.
Description of Work: Tuned up garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Precision Garage Door
Thank you very much for taking the time to send us a review. We are pleased to know we provided you with great service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner

Lorna C.
06/2015
4.0
garage doors
  + -1 more
Unfortunately he couldn't figure out why one keypad wouldn't open both doors so my choice was to purchase 1 more key pad. I opted to just have one.
Description of Work: Install a keypad.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Precision Garage Door
Thank you for taking the time to send us a review. Please be sure to contact us if you need anything at all. Respectfully, Scott B. Kale Owner

Angela M.
06/2015
5.0
garage doors
  + -1 more
Technician called and stated he would be at my house in ten minutes. Ten minutes later he pulled into my driveway. Inspection was thorough and complete. Repairs were done in less than twenty minutes and the price was extremely reasonable. The garage door works better than new!
Description of Work: Inspected and repaired garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Response from Precision Garage Door
Thank you for taking the time to send us a review. We are pleased to know we provided you with such great service. Please be sure to call us if you need anything at all. Respectfully, Scott B. Kale Owner

Nancy B.
06/2015
5.0
garage doors
  + -1 more
Did a great job, do not hear it opening/closing at all. Very pleased by the service and price - would recommend to others.
Description of Work: Safety check, replaced wheels and conditioned electric garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door
Good Morning! Thank you for taking the time to send us your review. I am pleased to hear what a great service we provided for you. Please be sure to contact us if you need anything. Thank you & Have a great day!

Ann R.
06/2015
5.0
garage doors
  + -1 more
The garage door was squealing as it was opened and closed. I bought the $39 Big Deal for a garage door tune up. The technician presented me with different options for repairs that could be done and one was as high as $500!! Anyway, I opted for a cheaper fix which ended up costing me an additional $148.80. The repairs greatly reduced the squealing noise and I was pleased with the repairs at that time. However, I am disappointed that 1 month after the repairs were made and the door is starting to squeal again.
Description of Work: Tuned up the garage door, replaced the pulleys and replaced a switch which stops the door when it is opened.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187.8

Response from Precision Garage Door
Thank you for taking the time to send us a review. The quoted work for $500 was for an overhaul which includes replacing all of your hardward with a limited lifetime warranty with our company. I would certainly like to send someone out to take a look at your door if the issues are reaccuring after we have already performed service on it. Please feel free to give us a call to set that up when it would be compatable with your schedule. Thank you very much and have a wonderful day!

Tim H.
06/2015
5.0
garage doors
  + -1 more
This repair estimate was for a broken spring and other necessary maintenance on a single-car garage door. The door is on a townhome rental property that is approximately 20 years old. The construction materials were contractor grade. Precision was able to establish an appointment within about 36 hours and met with my tenant regarding the necessary repairs. I was not present during the review, but received a written estimate the same day. The estimate price was a bit higher than I anticipated, so I declined to have Precision do the work. As a result, Precision billed me for a $65 service call. At the time I scheduled the appointment, Precision failed to advise me that declining a service contract would still result in a $65 service charge. I felt this potential cost should have been brought to my attention prior to scheduling the assessment, so I contacted Precision, explained my position, and accepted partial responsibility for not clarifying that aspect prior to setting up the appointment. The company agreed that all costs should have been clearly explained prior to the service call and voluntarily canceled the charges without any further hassle. Though I did not use Precision for this particular job, I will consider them for future work because they have proven to be an honest and fair company willing to do what it takes to correct a problem that negatively impacted a potential customer.
Description of Work: The technician arrived at the appointed time and performed a review of a broken garage door spring.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$528

Response from Precision Garage Door
Thank you very much for taking the time to send us a review. I appreciate your feedback. Please do consider us for future work you may need. Have a great day! Repectfully, Scott B. Kale Owner

Robin R.
05/2015
5.0
garage doors
  + -1 more
Used my Angie's List coupon ($278) to purchase the garage door opener, and then just had to pay for installation & tax on the opener. ($167) It's wonderful! I can't believe it's so quiet! The two fellows were very pleasant, and even swept out the garage when they were done! I had used Precision before, and will use them again.
Description of Work: Replaced garage door opener, tune up garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$445

Response from Precision Garage Door
Thank you very much for taking the time to send us a review! Its always nice to see another satisfied customer. I am glad we could provide a great service to you. If you need anything at all please be sure to give us a call. Have a great day! Respectfully, Scott B. Kale Owner

Steven N.
05/2015
5.0
garage doors
  + -1 more
Inspector showed up on time, identified problems and fixed them expeditiously. Very knowledgeable.
Description of Work: Inspected, lubed and adjusted both garage doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Precision Garage Door
Thank you very much for your review. We truly appreciate our customers. Please be sure to call us if you may need anything in the future. Thank you and have a great day!

David B.
05/2015
5.0
garage doors
  + -1 more
I am very satisfied with this Service Provider. The Technician, Nick, was prompt, courteous, professional, and knowledgeable. His recommendations were appreciated, and the work he did is now valued. I would definitely use this Provider again, and I highly recommend them!
Description of Work: The Provider inspected the garage door and replaced and upgraded the existing lift mechanism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Precision Garage Door
Thank you very much for taking the time to send us a review. We truley appreciate your business. Please be sure to call us if you ever need anything in the future. Thank you and have a great day!

Miriam M.
05/2015
5.0
garage doors
  + -1 more
Professional, courteous, punctual. I like that he didn't try to pressure me into purchasing more services. My garage door is very old, but he made it more serviceable for a few years more. Thank you.
Description of Work: Maintenance on my old garage door opener - lubrication, etc. He did not try to get me to purchase anything which was a plus in my book.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Precision Garage Door
Thank you very much for taking the time to send us your review. We very much appreciate your business. Please be sure to call us if you need anything at all. Thank you and have a great day!

Chris L.
05/2015
1.0
garage doors
  + -1 more
I purchased and paid for this, but haven't heard a word from the Precision people about setting up a date to do it. If they don't do the service, how do I get a refund. This whole thing isn't working out very well, is it?
Description of Work: NOTHING!!!!!

Rating CategoryRating out of 5
responsiveness
1.0

$39

Response from Precision Garage Door
I am so sorry. We had not received any notification of your purchase. We would love to come service your door! Can you plase provide us with your contact information so that we can determine which package you purchased, and see why we did not receive any notification of it? Please call our office at 757-502-4528 between 8 am and 5 pm Monday - Friday or at 757-399-7500 after hours to schedule an appointment. We look forward to hearing from you! Respectfully, Scott B. Kale Owner

TED D.
05/2015
4.0
garage doors
  + -1 more
Door sticks on opening. As expected the door lasted less than four months and no longer opens. Now we'll see how long it takes to repair it.
Description of Work: Signed up through Angies' List deal for a door opener belt drive. Paid.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$450

Response from Precision Garage Door
I am sorry that you feel that way. Our storefront ad for the opener does state that it is Plus Installation. I am going to speak with our account representative to ensure that the $150 + Tax is properly reflected on the ad, but our understanding is that it is. We would never try to bait & switch a customer. We do appreciate your business and would love to discuss this further with you. Please feel free to contact me at 757-502-4528. Respectfully, Scott B. Kale Owner

Walter C.
05/2015
5.0
garage doors
  + -1 more
We've had the wrong kind of door on the utility entrance to our garage since we moved in 6 years ago. After a recent burglary attempt we realized we needed to have that door replaced. It was at the time that Precision Door Service had a promotion through Angie's List and I jumped on it. Precision Door Service set up the appointment to discuss the options and take measurements. We agreed on type of door and waited a couple of weeks for delivery. Once the door was delivered the technician called me at work to let me know he was on his way to install the door. I met J.C. at my house and he got set up and I went back to work. When I got home from work, the job was done - beyond my expectations. I was extremely pleased with the "fit and finish" that J.C. did in replacing my door. He caulked perfectly around the edges I no longer see daylight anywhere around the frame. The door opens and shuts smoothly, no binding or rubbing anywhere. I would recommend that any doors you need replaced, to have them replaced by Precision Door Service.
Description of Work: Replaced outside utility door on the side of my garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Precision Garage Door
Thank you so much for the wonderful review. We truly appreciate it! If you need anything in the future, please be sure to contact us. Respectfully, Scott B. Kale Owner

Sally L.
04/2015
2.0
garage doors
  + -1 more
This company issued a refund of the full amount to me and apologized. i think they are usually a very ethical company and I just got the wrong service person.
Description of Work: This provider is refunding my money for the Big Deal that didn't happen as planned. They said they had thought that Angie's list was refunding the cost. They also apologized for the problem

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$89

Response from Precision Garage Door
Good afternoon. I am very sorry for the miscommunication. Since the purchase was made through Angie's List you would have to contact them for your refund. Since the issue was unable to be handled as of yet Precision Door Service itself will be sending you a check out on Tuesday of this week. If there is anything else we may be able to help you with please give us a call. Have a great day!

Janis C. E.
04/2015
5.0
garage doors, doors
  + 0 more
The technician was Jeff Masters. He arrived on time. Reworked my garage door mechanisms and answered all of my questions. The door works much better now.
Description of Work: Did a "tune-up" and overhaul for my garage door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Precision Garage Door
Good Morning! Thank you very much for taking the time to send us a review. We are pleased to see we have provided you with excellent service. Please be sure to call us if you need anything at all. Respectfully, Scott B. Kale Owner

MICHAEL C.
04/2015
5.0
garage doors
  + -1 more
All went well. Since this was a preventative service call, there wasn't an obvious result I could comment on. The mechanic / technician was competent and made suggestions of further service he felt should be performed. I wanted to consider the merits of his suggestions before I agreed to any additional work. As of today, I have not made a decision yet.
Description of Work: Tuned up and lubricated garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Precision Garage Door
Thank you very much for taking the time to give us a review. Please be sure to call us if you need anything at all. Have a great day!

Contact information

320 Cleveland Pl, Virginia Beach, VA 23462

http://www.garagedoorsva.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705128401
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
04/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Precision Garage Door is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Garage Door accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Garage Door does not offer free project estimates.
Yes, Precision Garage Door offers eco-friendly accreditations.
Yes, Precision Garage Door offers a 10% senior discount.
Yes, Precision Garage Door offers emergency services.
Yes, Precision Garage Door offers warranties.
Precision Garage Door offers the following services: Garage Door Sales & Installation, Openers, Springs, Cables, Rollers

Contact information

320 Cleveland Pl, Virginia Beach, VA 23462

http://www.garagedoorsva.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day