Precision Garage Door

Garage Doors

About us

Sales, service and installation of garage doors, and garage door openers. Same day and 24-hour emergency service available. With the highest quality garage door parts available in the door industry, Precision Door is your right choice. Our garage door technicians are trained to diagnose and fix all kinds of garage door and garage door opener issues. We realize that your time is valuable and we want to make getting your door fixed as easy as possible for you. We know your doors are an important visual and useful aspect of your home. In many cases, the garage door is used more than the front door so we understand the inconvenience caused when it's not working. Precision Door Service of Hampton Roads offers same day, 24/7 emergency service. Our fully stocked trucks and certified technicians are ready to help. We believe in our products so much, we offer a limited lifetime warranty on many of our parts and services. Ask us for details. We take pride in hiring technicians that are professional, courteous, and on-time. Precision Door Service of Hampton Roads is locally owned and operated. Specializing in garage door repair and garage door replacement. Like most service companies, we charge a service call fee but also offer coupons. We do not charge extra for evening, weekend and emergency calls. Award winning.

Business highlights

28 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Garage Door Sales & Installation, Openers, Springs, Cables, Rollers

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8790 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 101-125 of 790 reviews

Sandra B.
03/2016
4.0
garage doors
  + -1 more
There is a beam in my garage which doesn't allow for a garage door opener to function well. I'd been told this before. I had to spring for a wall-mounted opener, which was more than I wanted to pay. I have no complaints about it, though.
Description of Work: Installed a new garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Precision Garage Door
Thank you for your business and thank you for taking time from your schedule to leave a review! Unfortunately some homes have those beams that require a more expensive garage door opener. I"m glad to hear it solved the problem though! Let us know if you need anything else. Respectfully, Scott B Kale, Owner

Nicole L.
03/2016
5.0
garage doors
  + -1 more
8 months later and it still runs well. Would recommend.
Description of Work: assessed my garage door. it wouldn't always open/shut. He cleaned and lubed it. Works well now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Precision Garage Door
Thank you for the positive feedback! So glad we could take care of the door and it's great to hear that it is still operating properly! Respectfully, Scott B Kale, Owner

Peter N.
03/2016
5.0
garage doors
  + -1 more
Excellently, the new rollers are a lot quieter than the old ones.
Description of Work: I paid for a special garage door quieting/tune up package.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door
Thank you! The nylon rollers with the sealed bearings really make a big difference in the quietness as well as the smoothness of the door when it is moving. Doors should not sound like a train coming down the track! We appreciate the business and the feedback! Respectfully, Scott B Kale, Owner

Wanda G.
03/2016
5.0
garage doors
  + -1 more
Rob was very personable and worked very efficiently.
Description of Work: I purchased the garage door reconditioning service for maintenance. I was having a specific problem but did not tell the technician, Rob. However, he told me immediately what the problem was and explained exactly what he would be doing to fix the problem and took the time to tell me what parts he was using.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you for the kind words about Rob. He has been with us for as long as I have owned the company and is an important part of our family here. I'm so glad he was able to take care of you! Respectfully, Scott B Kale, Owner

Robyn K.
03/2016
5.0
garage doors, doors
  + 0 more
Very professional, punctual and answered all questions as door was installed.
Description of Work: Remove old garage door. Installed new door with rollers and springs and new keypad

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Response from Precision Garage Door
Thank you so much for your business and for taking time to review our company! Respectfully, Scott B Kale, Owner

Robert C.
03/2016
2.0
garage doors
  + -1 more
Technician showed up on time, very courteous. However, he wasn't given good or accurate information from the customer service rep I spoke with while setting up the appointment. As a result, he was unable to discuss any part of the project I was looking to contract out. He said he'd get good info and call me ASAP, and it never happened. I did however rearrange my work schedule and lose two hours of my own time.
Description of Work: Came out for estimate of garage door opener install.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
4.0
punctuality
5.0


Response from Precision Garage Door
I apologize that he has not yet gotten back to you. I understand that you have outward swinging doors, which we do not typically do work on. However, a phone call should have occurred to let you know. We will take steps to ensure that this does not happen in the future. Respectfully, Scott B. Kale Owner

Margaret M.
03/2016
5.0
garage doors, doors
  + 0 more
Great. Door work perfectly.
Description of Work: Maintenance on the garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Precision Garage Door
Thank you so much! Please call us if you need anything else. Respectfully, Scott B. Kale Owner

Karen C.
03/2016
5.0
garage doors
  + -1 more
Very professional and competent
Description of Work: Fixed the garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Precision Garage Door
Thank you for your feedback. Please be sure to call us if you need anything else. Respectfully, Scott B. Kale Owner

John M.
03/2016
5.0
garage doors
  + -1 more
Excellent service, technician was on time and very professional.
Description of Work: Garage Door Tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Precision Garage Door
Thank for the wonderful feedback. Please be sure to call us if you need anything else! Respectfully, Scott B. Kale Owner

Fred Y.
02/2016
5.0
garage doors, doors
  + 0 more
It was very uneventful and everything went as expected. The doors are much quieter an operate much more smoothly
Description of Work: Garage door tune up on 3 doors and replaced rollers on 3 doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Precision Garage Door
Thank you for taking the time to provide feedback. We truly appreciate it. Please be sure to contact us if you need anything else. Respectfully, Scott B. Kale Owner

Kristine B.
02/2016
5.0
garage doors
  + -1 more
Nick called to let us know he could arrive early which was welcomed and appreciated. We already knew what the major part of the repair would be (replace the springs) and assumed other things would need to be done on a 15 year old garage door that had never been serviced. Nick was courteous and professional and made the sure the job was done completely and to our satisfaction. Highly recommend Precision Door and our technician Nick.
Description of Work: Replaced springs, rollers, pulleys, cables, etc. Basically rebuilt everything except the opener and the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Precision Garage Door
Thank you so much for taking the time to provide such wonderful feedback. We truly appreciate it! Please be sure to let us know if you need anything else. Respectfully, Scott B. Kale Owner

Kip A.
02/2016
4.0
garage doors
  + -1 more
Very expensive and felt like they wanted to upsell me for a small repair. Their customer service was outstanding. Just too expensive.
Description of Work: Service call. Looked at my garage door for a repair estimate.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$39.99

Response from Precision Garage Door
Thank you for sharing your feedback. Our pricing structure is based on the fact that our technicians arrive with a fully loaded truck, we provide excellent warranties and are using high quality, high cycle products. If there is any way we can help you in the future, we would love to. Respectfully, Scott B. Kale Owner

Emily M.
02/2016
5.0
garage doors
  + -1 more
This company was quick in scheduling me an appointment and had my garage door back in action on about an hour! The technician was very helpful and friendly.
Description of Work: Fixed garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Precision Garage Door
Thank you for the feedback! Please be sure to call us if you need anything else. Respectfully, Scott B. Kale Owner

Grace L.
02/2016
5.0
garage doors, doors
  + 0 more
Nick was my technician. He arrived early, calling first to let me know he could be here in 5 minutes. He was kind and courteous and did not talk me into buying anything for the door I didn't need. In fact when I had asked about replacing the opener, he looked at it and told me it didn't need replacing at this time, instead pointing out where my wire coils were fraying. He replaced the wire coils on either end of my garage door and the company honored a coupon I had purchased from Angie's List way back in October but had not been able to use because of illness that had suddenly occurred in our family. They went above and beyond to do the job right even when they ran into a snag with the coil not wanting to fit correctly because it is an older garage door - Nick called in help and they figured it out. The door is working better than it has since we've moved in! Very happy with their service and would use them again in the future.
Description of Work: Replaced wire coils and rollers on garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Precision Garage Door
Thank you for taking the time to provide such great feedback. We truly enjoyed working with you. Please be sure to call us if you need anything else. Respectfully, Scott B. Kale Owner

Jo M.
01/2016
5.0
garage doors
  + -1 more
They came out to do the tune up but found that i needed a whole new garage door. They came out and did the job quickly. They had the whole door removed and reinstalled within a couple of hours. They were very polite and non-intrusive. I am very satisfied with their work. Their customer service is outstanding! The Gal in the office was just terrific. I really appreciated how they were so understanding and accommodating because i had to keep rescheduling because of my health. I had a great experience.
Description of Work: $49 Garage Door Tune-Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Precision Garage Door
Thank you so much for the great feedback. We truly enjoyed working with you. Please be sure to contact us if you need anything else! Respectfully, Scott B. Kale Owner

Tom D.
01/2016
5.0
garage doors, doors
  + 0 more
Absolute first class production from start to finish. The initial estimate provided me with a thorough analysis and several alternatives to fixing our broken door. The scheduling team was extremely courteous and remarkably flexible in working around severe weather issues and still managed to get our new door installed within a week. And an absolutely outstanding job with the installation, to include some very creative brace work to make our door fit perfectly. All aspects of the company were very professional, courteous and extremely responsive. I wouldn't shop around if I needed this kind of service again...they earned our business!
Description of Work: Provide thorough inspection, then removed old garage door and replaced with a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$770

Response from Precision Garage Door
Thank you so much for the wonderful feedback. We strive to ensure that our customers receive exemplary customer service, and I am so happy to see that we did that for you. Please be sure to call us if you need anything else. Respectfully, Scott B. Kale Owner

Ronald K.
11/2015
5.0
garage doors
  + -1 more
It went exactly as they said it would. They were on time, professional, very friendly, and courteous.
Description of Work: Installed an overhead garage door and automatic opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from Precision Garage Door
Thank you so much. Please be sure to call us for anything else you might need. Respectfully, Scott B. Kale Owner

Manola J. D.
11/2015
5.0
garage doors, doors
  + 0 more
Gartjh did an excellent job. He adjusted the garage door, He oiled the door. And he installed a new light bulb because the original had burned out. He was very professional and knowledgeable about garages. And he has a good personally.
Description of Work: Garth check the garage door and determined that it only needed to be adjusted. He adjusted the door. He explained each step. He answered all my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Precision Garage Door
Thank you so much for taking the time to provide such wonderful feedback. We enjoy hearing that our technicians have met and exceeded expectations. If there is anything we can do for you, please let us know! Respectfully, Scott B. Kale Owner

lakeysha J.
11/2015
5.0
garage doors, doors
  + 0 more
I was pleased with the prompt scheduling this company offered. Just purchased my home and the garage door made loud noise and off balance when closing. The tuned the door, oiled, and replaced rollers. I purchased the deal on angies list. They inspected my door and let me know that some things will need to be replaced in the near future but not at all pushy to sale me on it that very moment. Did give estimate for how much future work may cost which I appreciated. My door opens quitely and is even and smooth. Very happy with the work performed and the tech that came out to my home. I will be using them in the future.
Description of Work: garage door tune up with roller replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Precision Garage Door
Thank you so much for taking the time to provide such wonderful feedback. If there is anything we can do for you, please let us know! Respectfully, Scott B. Kale Owner

Hua Q.
11/2015
1.0
garage doors
  + -1 more
They gave me a refund. There technician is really bad. I purchased the service and I also paid extra for them to fix my garage door, the track, but they didn't tune the whole and they didn't tune the garage door opener so they damaged my whole door. So there service is really bad. There management called me and gave me a refund. So I had to pay extra to fix my door. I think they use you guys to sell there other service. I purchased this service and asked them to fix the small issues but they didn't fix it so it's not good. So I cannot give them a good review. They came about two weeks after I purchased the deal. I called them. They charged me a hundred dollars for one hour of service.
Description of Work: They just told me I had to replace this and that. He tuned my garage and put too mush power to where it damaged my garage door.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$139

Response from Precision Garage Door
I am sorry you feel this way. When we came to your home, we did a full inspection and found a few issues with your door. Our technician provided you with 3 estimates - one that was a quick repair that would temporarily resolve your issue and two others that would have resolved your issues along with providing you a warranty. You chose the quick repair, and unfortunately were not satisfied with the results. When you contacted the office and expressed your concerns, we did provide you with a refund to ensure that you would feel more comfortable. We always strive to take care of our customers, and I apologize that you do not feel you had that experience. Please feel free to contact us if you would like to further discuss your garage door. Respectfully, Scott B. Kale Owner

Leah D H.
10/2015
5.0
garage doors
  + -1 more
They responded immediately to my original complaint and there "no show" was due to a clerical/communication error. Technician called on his way to advise arrival time and arrived on time. Very professional attitude and work. Fully explained what issues he had found Overall an "A+" response and solution
Description of Work: Complete garage door tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Precision Garage Door
Thank you. We truly appreciate the time you took to provide feedback. Please be sure to contact us if you need anything else. Respectfully, Scott B. Kale Owner

BARBARA M.
10/2015
5.0
garage doors
  + -1 more
Love that i receive a picture of the person that was coming out. He was friendly quick and told me what to look out for to keep it operating well.
Description of Work: Garage door tune up. Explain things i was not aware of with this being my first garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Precision Garage Door
Thank you for the great feedback! Please call us if you need anything else. Respectfully, Scott B. Kale Owner

Jeany N.
10/2015
5.0
garage doors
  + -1 more
Tech was on time and very professional. He performed the special that I purchased - a tune up but also showed me things that require my attention. He provided a couple quotes for us. The garage has been working perfect and when we're ready to upgrade, will definitely call them back.
Description of Work: Tune up of garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Precision Garage Door
Thank you for taking the time to give such wonderful feedback. We truly appreciate it. Please be sure to call us if we can do anything else for you. Respectfully, Scott B. Kale Owner

Randall V.
10/2015
4.0
garage doors
  + -1 more
It was fine. I've had them twice before. He really didn't do too much. Their products are good products.
Description of Work: I purchased a "Big Deal" for Precision Door Service & Precision Windows. He just looked at my system which was about 18 months old.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Precision Garage Door
Thank you. We truly appreciate the time you took to provide feedback. Please be sure to contact us if you need anything else. Respectfully, Scott B. Kale Owner

Sir G.
10/2015
5.0
garage doors
  + -1 more
Friday morning, garage door wouldn't open. Noticed the wall control button had no power. (garage door opened with all wireless remotes.) Checked the circuit breaker but nothing had tripped. I performed a reset but still no power to the wall button. I made a call from work to schedule a call-back service visit, but Garth's next opening wasn't for 4 more days, so scheduled Brian to come out the following evening. Garth saw the ticket and arranged to come out that Friday evening, saving his co-worker from a Saturday service call, what teamwork! Troubleshooting showed defective internal electrical wiring from the garage door opener to the wall button (installed 5 years ago when the house was built), so opted for external direct wiring from the opener to the button. The wires were pretty discreet, and Garth did a superb job running them along the wall in a clean-looking fashion. Service visit lasted about 45 minutes. Thanks for another excellent service!
Description of Work: Troubleshoot non-working garage wall control button that was installed a month prior.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you. We truly appreciate the time you took to provide feedback. Please be sure to contact us if you need anything else. Respectfully, Scott B. Kale Owner

Contact information

320 Cleveland Pl, Virginia Beach, VA 23462

http://www.garagedoorsva.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705128401
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
04/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Precision Garage Door is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Garage Door accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Garage Door does not offer free project estimates.
Yes, Precision Garage Door offers eco-friendly accreditations.
Yes, Precision Garage Door offers a 10% senior discount.
Yes, Precision Garage Door offers emergency services.
Yes, Precision Garage Door offers warranties.
Precision Garage Door offers the following services: Garage Door Sales & Installation, Openers, Springs, Cables, Rollers

Contact information

320 Cleveland Pl, Virginia Beach, VA 23462

http://www.garagedoorsva.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day