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Peerless Carpet Care & Restoration Services

Carpet Cleaning, Upholstery Cleaning, Air Duct Cleaning,

About us

Peerless Carpet Care and Restoration Services is a locally owned and operated company in business since 1994. From our Virginia Beach office, we handle the entire Hampton Roads area (Southside & Peninsula). Our mission is to provide superior customer service, exceeding all expectations. Peerless is a true Full Service restoration company with complete start to finish water, fire, mold, and blood borne pathogen cleanup. From emergency board-up to final construction, Peerless takes care of you, the customer. Communication between our project management, the homeowner, and the insurance company eases the difficulty of a loss at a home or business. *** 45+ Employees* Financing Offered (limitations apply)* Internet Specials @ peerlessvirginia.com* IICRC Certified Technicians* Lead Certified Technicians* 24/7 Emergency Services*

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning & Repairs, Water Extraction & Structure Drying, Fire & Smoke Damage, Cleaning, Mold Remediation, Post Mortem & Blood Borne Pathogen Cleaning, Emergency Board-up, Contents Cleaning & Storage, Upholstery Cleaning & Home & Auto, Complete Structural Rebuilding-Licensed Class A Contractor

Services we don't offer

Asbestos Removal

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.644 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
0%
2
7%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 26-44 of 44 reviews

Christopher C.
10/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

CATHERINE P.
05/2014
5.0
air duct cleaning, basement waterproofing, carpet cleaners
  + 1 more
unknown
Description of Work: Cleaned carpet throughout town home (three bedrooms, hallway, three sets of stairs, dining room, and living room). Excellent results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

ANNALEE J G.
08/2013
5.0
carpet cleaners
  + -1 more
They did a good job.
Description of Work: They cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Peerless Carpet Care & Restoration Services
Thank you for choosing Peerless. We appreciate your business.

Matthew V.
03/2013
5.0
carpet cleaners
  + -1 more
Great experience!
Description of Work: Carpet cleaning and stretching.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Peerless Carpet Care & Restoration Services
Thank you for choosing Peerless. We appreciate your business.

Dawn K.
05/2012
5.0
carpet cleaners
  + -1 more
An employee crossing the parking lot saw me pull in and offered his assistance. He carried my 3 rugs into the shop saving me the struggle. The women inside behind the counter were friendly, humorous and efficent in arranging for my cleaning. I had called in advance and gotten an estimate of $130 for the 3 different sized rugs and at the time did not order pet treatment but decided to add this service on my arrival. That increased my estimate to $195. My chosen pick up date was 4 days later. When I returned to pick up the rugs, again I encountered friendly, funny employees who seemed happy to be working there. The rugs were clean, fresh smelling and bright, especially the light pink one I had. And best of all, my cost was only $105.... a wonderful surprise even with the pet treatment. Couldn't ask for a better experience.
Description of Work: I had 2 large area rugs and a runner to be cleaned.; a large oval, a matching runner and a pink lamb's wool area rug. They hadn't been cleaned in several years and were dull and smelled of dog. They were to clean them and treat them for the pet odor and that's exactly what they did. One of the women behind the counter said they had a 'fresh rain' fragrance in the deodorizer... they were ready on time and under cost...what more could anyone ask for?

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Alonzo & Karen D.
05/2012
5.0
carpet cleaners
  + -1 more
He was on time. He spent extra time with me on tips for purchasing new carpet and flooring. He was just great.
Description of Work: They did general carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Peerless Carpet Care & Restoration Services
Thank you for choosing Peerless. We appreciate your business.

Lisa A.
02/2012
4.0
I was very satisfied by the company's performance and responsiveness. They answered all questions and completed the project in a professional and timely manner.
Description of Work: Peerless Restoration was reccomended to me (among others) by the insurance adjuster handling a water damage claim I submitted. They performed and/or sub contracted out the repair portion of the work needed, including replacing a tile floor in the utility room, refinishing a large hardwood floor and some painting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

John M.
11/2011
5.0
carpet cleaners
  + -1 more
They were actually fine. They did a great job. I had them to do some extra things which were fine. I'm happy with their service. The workers were fine. They were quick, professional and informative. Everything is fine. The main problem was apparently the people before me had some pets and so I had them to deal with that. I would recommend them to others. They were excellent.
Description of Work: I used Peerless Carpet & Restoration Services probably in August for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Shannon M.
02/2011
2.0
carpet cleaners, upholstery cleaning
  + 0 more
did not clean very well at all. had to be redone and we had to pay for it b/c the rep said there was a "misinterpretation" of what was expected
Description of Work: restretching tow rooms of carpet and cleaning one other.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$200

Response from Peerless Carpet Care & Restoration Services
Thank you for choosing Peerless. We are sorry your service did not go well. We would appreciate any detailed feedback you could give us so we can resolve any issues with our employees. You may call me, Chuck, at 757-328-7049.

Mary K.
10/2010
4.0
carpet cleaners
  + -1 more
Tried to get stains out but couldn't. Arrived on time.
Description of Work: Cleaned carpet for move out.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Peerless Carpet Care & Restoration Services
Thank you for choosing Peerless. We are sorry the stains would not come out. Sometimes, certain types of carpets hold stains tighter than other types. If there was anything you think we could improve on, please do not hesitate to call me, Chuck, at 757-328-7049.

Stephanie R.
06/2010
5.0
carpet installation, carpet cleaners
  + 0 more
They did a good job. I had a coupon out of the phone book and I got $20.00 off. Everything turned out well and I was happy with them. Both the guys were real good. I would use them again. They called the day before to confirm the appointment and they called that morning to say that they were on their way out. They were here actually early.
Description of Work: Peerless Carpet Cleaning & Restoration Services stretched the carpet and steam cleaned it. The carpet was folded and had some wrinkles in it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Peerless Carpet Care & Restoration Services
Thank you for choosing Peerless. We appreciate your business.

Valerie V.
11/2009
5.0
carpet cleaners
  + -1 more
I appreciated that they were prompt and got my 5 rooms thoroughly cleaned. They came out the same day I called to do an estimate and got it was approved. They called me the day before they were coming to make sure everything was still on schedule. They did the work fairly quickly and I approve with the results. I will continue to use their service.
Description of Work: I had this company clean 5 rooms of carpeting for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Peerless Carpet Care & Restoration Services
Thank you for choosing Peerless. We appreciate your business and hope you continue to use us.

Valerie V.
09/2009
5.0
carpet cleaners
  + -1 more
They did an excellent job of repairing the carpet around doorways that were frayed and coming loose. They did an excellent job of pretreating stains and steam cleaning five rooms. My carpeting looked clean and brighter. The second time I used them for pretreating and steam cleaning 5 rooms, they gave me an arrival time of between 10 a.m. and 12 p.m.for arrival and by 11:15, I received a call that they were delayed and would be at my house within 1/2 hour and asked if it was still ok. I appreciated the courteous call. They offered other services but did not press me. I also received a free 12 oz bottle of pet stain removal for future use. The technician was friendly and courteous.
Description of Work: In April 2007 I had my carpets pretreated and steam cleaned and several areas of the carpeting were repaired. All work done was professional completed. They gave me a coupon for $5 off my next order. On 09/16/2009, I had five rooms of carpeting pretreated and steam cleaned again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Peerless Carpet Care & Restoration Services
Thank you for your continued loyalty to Peerless. We really appreciate your business.

PATRICE P.
10/2008
2.0
They dried out the bathroom, but the quality of the work they did was unacceptable. They got paint on the floor. Their technician didn't show up one day and they said he was sick. When he came the next day he said he wasn't sick, but they had double booked him. They called to apologize only after they got caught. I would try to find someone else if I needed work like that done again.
Description of Work: They came in and dried out my bathroom and fixed it from the water damage.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$1,000

Response from Peerless Carpet Care & Restoration Services
The painter performing the work was a new to Peerless. He had come in with high praises from past references. He was terminated shortly after this job was complete as not holding the company standards. The work was completed and made correct by us. Sorry, he was being given very small jobs to evaluate his workmanship and failed to hit our an your standard. David Kifer President Peerless Carpet Care & Restoration Services. Work was in Nov 2006.

justin S.
05/2006
5.0
carpet cleaners
  + -1 more
They did a very good job on our carpet and they also do furniture. They came back and re-did a couple of small sections for me that didn't look right at no extra cost. They did everything they could to satisfy me. It is a small family owned business. They did an excellent job.
Description of Work: They cleaned our carpet in our living room, hall, stairs, two bedrooms, and our dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

05/2006
5.0
carpet cleaners
  + -1 more
I thought every thing went great upon their arrival. They were very courteous and kind. They let me show them what I wanted them to do in detail with out interruptions or opinions that were not needed. After it was all finished, it looked great. I could see myself calling them to come back and do another cleaning job for me. In fact, I plan on calling them real soon to do an apartment I have.
Description of Work: The men from Peerless cleaned five of the carpeted rooms in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

05/2006
5.0
carpet cleaners
  + -1 more
Everything went fine. I had no troubles at all. The people were friendly and kind while doing the job. I would not have any problems hiring them again. The carpet that they cleaned had dried very quickly and looks beautiful. There was a huge stain on it and it has totally vanished since they were here. I am happy with this company and highly recommend them to anyone.
Description of Work: Pearless Carpet stretched two rugs upstairs and scrubbed one rug in the living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Karen R.
05/2006
5.0
carpet cleaners
  + -1 more
This company definitely knew how to clean carpets the right way. Our carpets looked brand new again. I was very happy that we chose to go with these guys instead of another company. They came out exactly when they told us they would be out.
Description of Work: They cleaned the carpeting in my living room and hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

TIM M.
05/2006
5.0
carpet cleaners
  + -1 more
Peerless Carpet Care & Restoration did an excellent job on all of my carpets. The guys that came out were friendly, polite and very respectful of me. I was happy with them and their services. I felt their prices were very reasonable.
Description of Work: They cleaned my carpet in the living room, dining room and the hallway of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90
    • 1
    • 2(current)

Contact information

341 Village Rd Ste 102, Virginia Beach, VA 23454

www.peerlessvirginia.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Basement Waterproofing,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Carpet Sales and Installation,
Biohazard Remediation,
Dryer Vent Cleaning,
Mold Testing & Remediation,
Asbestos Removal,
Water & Smoke Damage

FAQ

Peerless Carpet Care & Restoration Services is currently rated 4.6 overall out of 5.
Peerless Carpet Care & Restoration Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Peerless Carpet Care & Restoration Services does not offer free project estimates.
Yes, Peerless Carpet Care & Restoration Services offers eco-friendly accreditations.
No, Peerless Carpet Care & Restoration Services does not offer a senior discount.
Yes, Peerless Carpet Care & Restoration Services offers emergency services.
Yes, Peerless Carpet Care & Restoration Services offers warranties.
Peerless Carpet Care & Restoration Services offers the following services: Carpet Cleaning & Repairs, Water Extraction & Structure Drying, Fire & Smoke Damage, Cleaning, Mold Remediation, Post Mortem & Blood Borne Pathogen Cleaning, Emergency Board-up, Contents Cleaning & Storage, Upholstery Cleaning & Home & Auto, Complete Structural Rebuilding-Licensed Class A Contractor
Asbestos Removal

Contact information

341 Village Rd Ste 102, Virginia Beach, VA 23454

www.peerlessvirginia.com