Peerless Carpet Care & Restoration Services

Everything was great until I discovered there was no sealant used on my shower flange... Now I have the same damage back... Had to completely remove my shower and replace floor. These guys don't even have the courtesy to return a phoner call. Do yourself a favor.. call First Atlantic or United. At least they return phone calls.

I have had work done by this company a few times over the years, but will not hire them on any future projects. I am usually an advocate of small family owned businesses, but their business has expanded and scheduling can be tricky. If you need an appointment soon, this is not the business to call. I also feel that customer service has declined both from the employee(s) providing the work and the employees that work in the office. I have researched other providers and found others with great reviews that can offer the same services at lower prices.

They were absolutely magnificent. They were very, very thorough. They always kept us informed and asked if their plans were okay.

The Peerless here in Virginia Beach is awesome. From the call to schedule the appointment to Chris's arrival. Chris did an amazing and professional job! He really went above and beyond to ensure that our carpet was super clean. We have been customers for quite a few years, and the quality of work is always outstanding!!! Thank you Chris and God bless! :)

They're fantastic. The guy, Chris, who comes out is definitely As across the board. I've used them several times. They're very reasonable. He shows up when he says they're going to show up. Their pricing is very fair and they're flexible with that. He is just a great guy. He does a good job and he's a very nice person.

My tenant used them 6 months ago, and will be using them again next week. She is moving out of the house, so she will use them to clean the carpets. She has used them for 3 years.

Everything looked great, and the carpet smelled great afterwards. The Peerless carpet cleaner guy was pretty fast but thorough. Paid attention to the high-traffic areas as well as the areas we asked for extra attention on. The price was quite reasonable.

They did the whole house, I have a 2 story house. They went around the furniture. I chose them because their prices were decent and I needed them quick and they were available. They were clean.

They were on time; I got a call and they said they were going to be there, they got here and did what they had to do.

They were okay. They do pretty good work on water remediation. With regard to quality, I have nothing to compare it to, so I can't say. I have only had to do water remediation once. Their responsiveness was great.

They were very good. They were right on board and took care of the flooding that had been done. They pulled everything, had the fans out and dried it all up. In terms of the pricing, we had insurance coverage.

They are reasonably priced. There was nothing that I disliked about them. They were fine. They were very nice and they did their work. They were efficient and did what they could do in a reasonable time. I did not have any problems with them.

I thought they were reasonably priced. They were prompt. They were here two hours after the hurricane left. I thought they did a really good job.

It was good. They did a really good job with my carpet. They were friendly, and they did good work.

They were great. They were on time. They worked with the insurance payoff. We did some tradeoff 'cause I upgraded my kitchen and they were very patient and they were very thorough. I may need to call them because I'm having an electrical problem.

My outstanding insurance company recommended Peerless and I couldn't be more pleased with my service. Jeffery was my rep and he is the 'picture' of professionalism. He was there the first day of call and he gave me his personal cell number. I used it and Jeffery was completely accessible. He communicated with my insurance company and kept me informed. Jeffery went to bat for my cause and it is because of him that my insurance company completely covered the drying portion of my loss. Peerless is a winner.

The service went very well. Other companies tried, but they were the only company who could remove the stain. They were prompt and professional.

The service was fine. I had no issues with the service. They came in and completed the work. The guy was friendly. They did a good job. I would recommend their services to anyone.

They gave me a discount because I was a property manager at the time. They cleaned all of our carpets in my rental properties. They did a really good job. I called them to clean my furniture because my cat peed on it. They came within an hour. They were very responsive.

We had a coupon. We are happy with their service. They were prompt and moved furniture when necessary. They were personable. They did not try to up sell us. They came and completed the work. The carpet dried fairly quickly.

They are nice,repectful folks, and ours was discounted b/c they serviced our community.I would want to try another company before using them again.You had to ask for and pay extra to add deorizer and carpet freshner ahead of time or they would not add it on at the appoinment,,,I was luckie ,, They where a bit too quick to get the job done and ,My carpets where a little to wet after cleaning,,Over all,i have no one else to compare them too.Other thana next door neiobor who used them also .They where not please with the work,I was pleased with the service,I am not sure if i would use them again unless they where running a speical..

I had a dryer fire on a weekend. Laundry room was damaged but smoke went thru the house with soot everywhere even upstairs. Called Insurance company Monday morning was given options for restoration. I choose Peerless Restoration because I wanted someone local. They exceeded my expectations. Peerless was out that afternoon and inspected the house. Machines were brought out that afternoon to clean out smoke smell. The following morning at 8 am a cleaning crew began cleaning in every noke and craney. They were amazing and totally professional. My burned up dryer was removed by them and stored at their warehouse. I did not expect that. My carpets were cleaned my upholstery was cleaned my draperies were removed to be dry cleaned. They emptied my garage and painted it and put the contents back. The employees were friendly, professional and very polite. They exceeded my expectations. I highly recommend them and give them 2 thumbs up and a A+++ rating.

My experience with them was excellent. They were clear about what it would cost and when they would come. They came right on time. They were very polite and clean. I had two cats and they didn't let them out the door. It was altogether a very pleasant experience. They were very good and they did an excellent job. The carpets are wonderful.

Peerless was selected based on Angie's List reviews. I took two runners and three rugs to the shop. I drove through the gate where my rugs were unloaded by Peerless employees. The rugs were unrolled, measured and examined. I received a quote of $142.88. I was told that someone would call if additonal stain treatments were needed. A couple days later, I was advised that the rugs were fine but for $25.00 more a few stains could be lightened. The stains were not removable but they would be less apparent. I approved this expense. I picked up the rugs a week later. All of the rugs and runners were cleaned front and back. They were wrapped in heavy plastic and loaded by Peerless people into my car. I got them home and unrolled. The heavily stained rug had an cleaning odor which faded within a few hours. They are brighter, the pile is upright and the stains are barely visible. Pets and rugs are not always a good mix but I will depend on Peerless for future cleanings.

They were professional, on time, and very reasonable. They did what they said they would do. I called about four carpet cleaners, and they were the most reasonable for the work that was done.