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Molly Maid of Virginia Beach

4.8(
92
)

House Cleaning, Floor Cleaning and Waxing, Carpet Cleaning

About us

Molly Maid has been successfully serving Virginia Beach since 1987. Most of our employees have been with us for many years, and all are properly bonded and insured. We bring all tools and supplies required to clean. Our goal is to be the best value in the industry by delivering professional, consistent (same team, same day, same time) and high quality service.

Business highlights

38 years of trusted experience

Services we offer

Housecleaning. Dusting Furniture. Dusting & Cleaning Woodwork. High Dusting. Vacuuming Cloth-Covered Sofas & Chairs. Vacuuming Floors. Mopping Tile & Vinyl Floors. Damp Dusting Wood Floors. Cleaning Bathroom & Kitchen Surfaces. Emptying Trash Cans. Changing Bed Linens.

Services we don't offer

External housecleaning. Pressure washing. Wash & fold laundry.

Amenities

Free Estimates
Yes

Accepted payment methods

Check

Reviews

4.892 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
11%
3
4%
2
1%
1
0%
Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Write a review
Showing 51-75 of 92 reviews
John T.
05/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Every two weeks clean a 2800 sq ft house. Used them for about 5 yrs. Outstanding service
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Molly Maid of Virginia Beach
Thank your for your feedback and for being a loyal Molly Maid customer. We will pass your sentiments along to the crew that cleans your home.
paul H.
04/2016
4.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$80
Response from Molly Maid of Virginia Beach
We appreciate your feedback. Thank you for being a loyal customer since 2005.
Chris M.
02/2016
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$170
Response from Molly Maid of Virginia Beach
Thank you for your feedback. It is much appreciated.
Gretchen S.
02/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned my house once per month. They were thorough, prompt and professional.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Molly Maid of Virginia Beach
Thank you for your business and for your feedback. It is great to hear that all went well with the service.
Arvin S.
02/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Molly Maid of Virginia Beach
It's always great to hear from our long-time customers. Thank you very much for your loyalty, and we will continue to work hard to earn your business.
Edward T.
01/2016
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Molly Maid of Virginia Beach
Thank you for being a loyal customer since 2008. We really appreciate your business.
Stephen H.
01/2016
5.0
house cleaning
  + -1 more
.
Description of Work: They did general cleaning. Dusting, Vacuuming, Cleaning Kitchen and Bathrooms. The did a great job for me.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Molly Maid of Virginia Beach
Thank you for your feedback. Please let us know if we can help in the future.
ted B.
01/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Excellent. Am fully satisfied. I have used this service for approx. past 4 years. Would highly recommend without reservation.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Molly Maid of Virginia Beach
Thank you for your positive feedback and for being a loyal customer for the past 4+ years. We appreciate your business, and will we continue to work hard to earn it.
Susan H.
01/2016
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Response from Molly Maid of Virginia Beach
It is always great to hear from our long-time customers. Thank you for being a loyal customer for well over 10 years. We really appreciate and value your business.
Christin N.
12/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Move out cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Molly Maid of Virginia Beach
Thank you very much for your feedback and positive review. I'm glad we could help you with your move. We appreciate your business.
Susan H.
11/2015
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Molly Maid of Virginia Beach
Thank you for your review, and thank you for being a loyal customer since 2001. We really appreciate your business, and we will continue to work hard to earn it.
Linda S.
10/2015
4.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$150
Stephen H.
10/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: General cleaning, Dusting, vacuuming.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Sandra N.
08/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$95
Response from Molly Maid of Virginia Beach
Thank you for your feedback. It will be shared with the crew that cleans your home. You have been a loyal customer since 2009. Thank you very much for your business.
Carol R.
06/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$70
Response from Molly Maid of Virginia Beach
Thank you for your review. It is great to hear that you are happy with our service.
KAYE K.
04/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned house
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$108
Response from Molly Maid of Virginia Beach
Thank you very much for your positive feedback. I will share it with your team. It is great to hear from a long-time customer. We appreciate your business.
ted B.
02/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Always excellent personnel.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Molly Maid of Virginia Beach
Glad to hear that things are going well. Thank you very much for your feedback.
Albert B.
02/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: We have used Molly Maid for over 15 years and have always been pleased with the quality of their work. They are very consistent and have obvious pride in their work. They come every two weeks and clean the whole house with focus on bathrooms and kitchen.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Molly Maid of Virginia Beach
So great to hear from long-time customers. We are grateful for your loyalty, and we will continue to work hard to earn your business. Thank you very much.
John T.
02/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Been with Molly Maid for 4 years. Outstanding service. The same ladies come every two weeks so they know all of my quirks. Great folks.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Molly Maid of Virginia Beach
Thank you very much for your feedback. It will be passed along to your crew. We appreciate your loyalty as well.
Arvin S.
01/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: dust furniture |remove any cobwebs |vacuum floors |clean bathrooms |wet mop stone and tile floors |clean sliding glass doors |apply special treatments to wood floor, granite countertops, stainless steel appliances. |the ladies are always very nice, have a great attitude, are a pleasure to be around, very professional. |my wife and I are extremely pleased with their work.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$103
Daniel G.
01/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: We have Molly Maid clean the house twice a month. They send a two-person team. We have been satisfied customers for several years. If something is occasionally damaged, we are informed immediately. If we choose, Molly Maid repairs the item. Our team leader has been with us for several years and we have absolute trust in her honesty and industriousness.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Molly Maid of Virginia Beach
Thank you. We will pass your feedback along to the crew that cleans your home. We really appreciate your business and loyalty over the many years you have been a customer.
Patterson T.
01/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Complete household cleaning in 8 rooms; we select from 12 rooms which we alternate every two weeks
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Molly Maid of Virginia Beach
Thank you for being a loyal customer for so many years. We appreciate your feedback and will pass it along to your team.
paul H.
01/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Molly Maid of Virginia Beach
I show that you have been a customer since 2008. Thank you very much for your loyalty.
Gretchen S.
01/2015
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Molly Maid of Virginia Beach
Thank you for your business and your feedback. We really appreciate it.
Nancy C.
12/2014
3.0
house cleaning
  + -1 more
unknown
Description of Work: It depends on the team doing the work. Stay away from Sandy and Althea, Team 4. They were very interested in a 1872 Pictorial bible with beautiful color pictures in the beginning of the bible belonging to my husband's family. Several months later, the pictures were gone. I have accused them of taking these pictures. I have reported this to their boss and of course they denied taking the pictures. Unfortunately, I did not see them do this. Beware. They cleaned my home for a year. |
Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$95
Response from Molly Maid of Virginia Beach
I appreciate you continuing to do business with us despite your concerns. I can certainly understand why you believe one of these girls took the pictures since you and the girls were admiring the pictures together a few months before you determined the pictures were missing. The one girl, who you believe took the pictures, has been with us over 20 years and has been in many thousands of homes without incident. Again, I recommend that you contact the police so that there can be a proper investigation.

Contact information

124 S Lynnhaven Rd Ste 100, Virginia Beach, VA 23452

www.mollymaid.com/local-house-cleaning/VA/virginia-beach.aspx

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning

FAQ

Molly Maid of Virginia Beach is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Molly Maid of Virginia Beach accepts the following forms of payment: Check
Yes, Molly Maid of Virginia Beach offers free project estimates.
Yes, Molly Maid of Virginia Beach offers eco-friendly accreditations.
No, Molly Maid of Virginia Beach does not offer a senior discount.
No, Molly Maid of Virginia Beach does not offer emergency services.
No, Molly Maid of Virginia Beach does not offer warranties.
Molly Maid of Virginia Beach offers the following services: Housecleaning. Dusting Furniture. Dusting & Cleaning Woodwork. High Dusting. Vacuuming Cloth-Covered Sofas & Chairs. Vacuuming Floors. Mopping Tile & Vinyl Floors. Damp Dusting Wood Floors. Cleaning Bathroom & Kitchen Surfaces. Emptying Trash Cans. Changing Bed Linens.
External housecleaning. Pressure washing. Wash & fold laundry.

Contact information

124 S Lynnhaven Rd Ste 100, Virginia Beach, VA 23452

www.mollymaid.com/local-house-cleaning/VA/virginia-beach.aspx

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed