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HOME DEPOT

Carpet Sales and Installation, Kitchen and Bath Remodeling, Hardware & Home Improvement Stores,


Services we offer

HARDWARE AND HOME IMPROVEMENT, APPLIANCE REPAIR, REMOLDELING KITCHEN AND BATHROOM.

Reviews

4.448 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
21%
3
10%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.5
responsiveness
4.4
punctuality
4.4
Showing 26-48 of 48 reviews

MJ W.
10/2021
5.0
home improvement stores
  + -1 more
It went excellent
Description of Work: Replaced windows and doors
Rating CategoryRating out of 5
Yes, I recommend this pro

Zach P.
02/2017
4.0
roofing
  + -1 more
I did not use HOME DEPOT.
Description of Work: HOME DEPOT gave me a quote online.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$16,000

Susan M.
01/2017
5.0
home remodeling
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Peggy B.
10/2016
5.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara L.
04/2016
5.0
siding
  + -1 more
unknown
Description of Work: New siding for house. Excellent work, done on time, polite and helpful, workers cleaned up work area repeatedly during the process. Completely satisfied with my "new" house.
Rating CategoryRating out of 5
Yes, I recommend this pro

Andrew F.
10/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: Home improvement
Rating CategoryRating out of 5
Yes, I recommend this pro

Tami G.
08/2015
3.0
carpet installation
  + -1 more
unknown
Description of Work: Home improvement
Rating CategoryRating out of 5
Yes, I recommend this pro

Craig M.
10/2014
5.0
carpet installation
  + -1 more
unknown
Description of Work: We went with Home Depot for our carpet installation. They were great and wonderful. It was a good experience.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ronell B.
07/2014
4.0
home remodeling
  + -1 more
unknown
Description of Work: Cabinet refacing & new counter tops. | | Cabinet job was flawless. Counter top was quite another thing. The initial installer left holes in our walls and unacceptable seams in the counter top. However, when we complained, Home Depot jumped into action and more than was expected, addressed & corrected all our complaints. | |I would indeed use Home Depot in the future mostly because of how they respond to a dis satisfied customer.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$18,000

Sally Jo N.
03/2012
5.0
home improvement stores
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul B.
05/2006
5.0
carpet installation
  + -1 more
I would have to give the sub contractor for Home Depot a "B" grade, because I didn't like the way they cut the carpet where it met the tile. Home Depot said they would make up for it on a re-do. I was satisfied with Home Depot and they get an "A".
Description of Work: They laid carpet in our living room; it was industrial carpet for high traffic areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

05/2006
1.0
flooring contractor
  + -1 more
We are very unhappy with the job that Home Depot did on our home. The floor is not leveled, and it has many bad spots. It looks terrible. The workers at the store were not very knowledgeable or helpful. The only good thing is that the workers left the floor clean when they were finished. The company is also not very good at customer service issues. It took us a long time, and ended up going through the corporate level to get our issues resolved.
Description of Work: Home Depot sold us and installed laminate flooring in six rooms of our home.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

Yes, I recommend this pro
$10,000

05/2006
5.0
carpet installation
  + -1 more
The sales people were very helpful helping us choose the right quality and color of carpeting. They were very experienced and professional. The carpet was installed very quickly and we did not have any problems. We are satisfied with the service and the installation.
Description of Work: We had about 1000 square feet of carpet installed in our living room and bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

ERIN D.
05/2006
5.0
garage doors
  + -1 more
This door is so much better than the old heavy one we had replaced. It is much easier to open. I am very happy with it, and it is much prettier. They did not leave any mess for us, and they hauled the old door away as part of their service.
Description of Work: They replaced our old single garage door with a new light one with windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

AUDREY R.
05/2006
5.0
carpet installation
  + -1 more
I had checked with other companies on prices for installation and quality of carpet and didn t find any that was as good as Home Depot. The quality of work done was excellent, and there haven't been any problems with anything.
Description of Work: They laid carpet in 2 bedrooms, living room, dining room, hallway, and kitchen. This was not a big home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

NANCY P.
05/2006
3.0
flooring contractor
  + -1 more
I really didn't mind the Home Depot, but the contractors were not very good. They cut the vinyl flooring too short, and also created a bubble in the flooring. They attempted to fix it, but it wasn t right. They did not arrive to do the job when they were supposed to either.
Description of Work: They installed a vinyl floor in our bathroom.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$485

05/2006
5.0
carpet installation
  + -1 more
The carpet they installed looked great and I would not change anything about the experience. The people that came out were excellent and they got rid of all the leftover junk when they were finished. I felt their prices were good also.
Description of Work: Home Depot installed carpet in my living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

05/2006
3.0
carpet installation
  + -1 more
I purchased the carpet from Home Depot and they contracted the installation to another company. Home Depot stood behind all their subcontractors. There was one problem with this installation and that was in the hallway. They had cut it wrong and they pieced it together. It didn't look good and we complained to them and they sent them back out. This time the carpet didn't match the other so we had to complain again to Home Depot and this time they are going to redo the whole hallway.
Description of Work: They installed carpet in 4 bedrooms and the hall.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$4,800

ELISA J.
05/2006
5.0
doors
  + -1 more
I was very happy with the work that they did on our doors. The whole installation process went very smoothly and I really liked the price for the amount of work that was done. The quality of the work was excellent. I would tell all home owners, if they need something like this done, this is the company to call.
Description of Work: They installed French doors in the back of our home, a main front door and also a storm door on the front.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

RESA F.
05/2006
5.0
custom cabinets, flooring contractor, home remodeling, interior painters
  + 2 more
They did a real good job on the kitchen, we were completely satisfied. The remodeling was a custom job and they gave us the exact design we were looking for. They stuck to their original estimate and finished the project on time. I was familiar with remodeling work, so I knew what to look for and they stood up to my standards.
Description of Work: They completely remodeled my kitchen with a new floor, cabinets and paint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

05/2006
5.0
doors
  + -1 more
This is the only time we have hired Home Depot, and they did not let us down. We knew they were inexpensive, but we were not aware of the quality of service they provided as well. This job did not take very long, and the workmen cleaned the whole area after finishing. This included the mess on the outside too. The door slides extremely easy and there are no areas where wind can sneak through.
Description of Work: Home Depot installed a sliding glass door in the rear of our house, leading out to the patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

CHERYL E.
05/2006
5.0
carpet installation
  + -1 more
The carpet looked great. We were very happy with them and the finished job. I was not totally sure what the price was because my husband took care of that part.
Description of Work: They installed carpet in our living room that we purchased from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JENNIFER A.
05/2006
3.0
flooring contractor
  + -1 more
Home Depot sent out contractors, and they scheduled the installation a month after we purchased the flooring. They ended up getting into an accident so it took another 5-6 weeks to get the job done. I felt they should have sent someone else to do the job. Overall, the floor looked good, but there was one area that was not quite right and we were checking with Armstrong about that. The process was just plain frustrating. I would consider using them again, but it would depend on the contractor.
Description of Work: They pulled up our old flooring and installed new Armstrong vinyl flooring in our big kitchen.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$1,200
    • 1
    • 2(current)

Contact information

3352 VIRGINIA BEACH BLVD, Virginia Beach, VA 23452

www.homedepot.com

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Kitchen and Bath Remodeling,
Hardware & Home Improvement Stores,
Flooring Sales and Installation,
Doors,
Window Treatments,
Countertops and Backsplashes,
Interior Painting,
Appliance Sales and Installation,
Windows,
Water Heaters,
Siding

FAQ

HOME DEPOT is currently rated 4.4 overall out of 5.
No, HOME DEPOT does not offer free project estimates.
No, HOME DEPOT does not offer eco-friendly accreditations.
No, HOME DEPOT does not offer a senior discount.
No, HOME DEPOT does not offer emergency services.
No, HOME DEPOT does not offer warranties.
HOME DEPOT offers the following services: HARDWARE AND HOME IMPROVEMENT, APPLIANCE REPAIR, REMOLDELING KITCHEN AND BATHROOM.

Contact information

3352 VIRGINIA BEACH BLVD, Virginia Beach, VA 23452

www.homedepot.com