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HAYNES FURNITURE CO

Carpet Sales and Installation, Flooring Sales and Installation, Furniture - Sales,

About us

ALTERNATE PHONE # 757 497-9681 FINANCING AVAILABLE.

Business highlights

94 years of trusted experience

Services we offer

FURNITURE: DINING ROOM, BEDROOM, HAYNES KIDS, RECLINERS, MOTION, LEATHER, ROOMS EXPRESS, LIVING ROOMS, SLEEPERS, HOME OFFICE, HOME THEATER, CLOCKS & ACCESSORIES, FLOOR COVERING, CASUAL & FORMAL.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.761 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
52%
4
10%
3
7%
2
13%
1
18%


Rating CategoryRating out of 5
quality
3.9
value
4.0
professionalism
3.7
responsiveness
3.7
punctuality
3.8
Showing 51-61 of 61 reviews

Matthew H.
06/2015
5.0
flooring contractor
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$600

Response from HAYNES FURNITURE CO
Thank you very much for the rating! We are so happy that you were pleased with the flooring work. Hope we see you again in the future.

Elizabeth M.
02/2015
1.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Installed vinyl flooring in one room upstairs. Did not do as I asked and because the workers spoke little to no English it was hard to communicate with them. The floor shows all the seams from the underlayment and still after one year, still has bubbles in it. I will never use Hayes again for flooring.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$741

Response from HAYNES FURNITURE CO
Dear Angie's list, We are really sorry to see this review. Our flooring team worked very hard to try to please [members name]. The team and their manager worked with her for two weeks (in May 2014), but in the end she was still not happy with the work, so we offered an inspection to remove the flooring and refund her, but she did not want to do that, and asked us for a discount. We gave her a substantial discount as well as a $150.00 gift certificate to make her happy in hopes that she would come shop with us again. She accepted our offer and the refund was completed and sent in June 2014. We value our customers and thank you for the opportunity to respond.

Ray L.
01/2014
1.0
carpet installation
  + -1 more
le
Description of Work: In November of 2013 we purchased a living room leather Sofa and Reclining Chair from Haynes Furniture. We paid 1/2 down in cash with the remainder due upon delivery. We were told that the Furniture would arrive in a week, that estimate was ammended to December 6th. That Estimate was ammended to January 7th. I am now in February of 2014. My salesperson called last week and said the furniture was in and I needed to pay the balance, $1400, in order to schedule delivery. Balance was paid and delivery was scheduled for the next Friday. On Thursday I received 3 voicemails stating that the delivery was scheduled for between 1 and 4 pm. Late Thursday afternoon I received a call from Haynes saying the furniture actually had never come in and was not available for delivery. I have been unable to talk to a real person while trying to navigate their voicemail system so I have no idea of the status of my 100% paid furniture. Very Disappointed with my entire experience with Haynes.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,800

05/2006
2.0
flooring contractor
  + -1 more
I was not pleased with them at all. My old floor looked better than the new. They've done the floor three times now and it's still not right. They sent the same crew each time. I've had problems with bubbling, lumps and seams coming up. They offered me $1200 to settle or to do it a 4th time. It's really been a headache.
Description of Work: They tore up the old floor and put down new linoleum in my kitchen, hallway, entrance way, 2 pantries, a closet and half bathroom.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$2,600

05/2006
5.0
carpet installation
  + -1 more
We were so happy with the way our carpet looked when they finished installing it. There were not any visible seams and they fit the carpet snug up to the baseboards in every room. We were definitely satisfied with the work they did for us.
Description of Work: They installed carpet in my living room, dining room and 3 bedrooms of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

05/2006
3.0
carpet installation
  + -1 more
The carpets and padding were just lovely and happened to be top quality. We had a problem with the carpet bubbling in places and even had them back out to take care of that. It wasn t real easy to get them to come out even though it was part of the initial agreement and the problem has reoccurred since.
Description of Work: They installed carpeting in 4 bedrooms, a family room, and dining room.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$3,500

05/2006
5.0
carpet installation
  + -1 more
They were excellent. They showed up right when they told us they would. I was very impressed with this company. They sure did excellent work for me. I would be more than happy to pass on their name to other people.
Description of Work: They installed carpeting in my daughter's bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

05/2006
5.0
flooring contractor
  + -1 more
I heard of them by a friend who had used and got terrific results and it's fair to say that I also got fabulous results. The manner they went about the entire installation process was the best and when the job was done I didn't have a single complaint with the floors. There were no dings what so ever in the linoleum and the carpet was as flat and plush as could be.
Description of Work: They installed one room of pad and carpeting and laid linoleum in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

05/2006
5.0
carpet installation
  + -1 more
The crew of two men came in and worked very well to get the job done. I felt that the price for the carpet and the installation was very good. I was very pleased with the results and will call them again. I paid $18 per square foot for the carpet and installation.
Description of Work: Haynes removed and replaced 1200 square feet of carpet in the downstairs and the stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,000

05/2006
5.0
carpet installation
  + -1 more
Haynes Furniture sent a sub contractor that was just excellent. He took care of everything involved. It was fair to say he did it all in great timing. The rooms were nice. I had a different quality installed in my bedroom that felt very soft. I have not had any problems with the carpet what so ever.
Description of Work: He installed carpet in three bedrooms, the hallway and on the stairway of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

05/2006
3.0
carpet installation
  + -1 more
Haynes Furniture had good quality carpet. I couldn't have been happier with the carpet. It was in the installation process where the problem came in. The crew seemed to take very long breaks and left my house in a mess. Everything moved around was not very convenient to us. They did do a nice job on the carpet and we haven't had any problems with that. I guess that is what counts.
Description of Work: Haynes Furniture Company installed carpet in my living room and dining room.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$1,250
    • 1
    • 2
    • 3(current)

Contact information

5324 VIRGINIA BEACH BLVD, Virginia Beach, VA 23462

www.haynesfurniture.com

Service hours

Sunday:
10:00 AM - 9:00 PM
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Furniture - Sales,
Furniture Refinishing and Repair,
Ceramic Tile,
Mattresses

FAQ

HAYNES FURNITURE CO is currently rated 3.7 overall out of 5.

Sunday: 10:00 AM - 9:00 PM

Monday: 10:00 AM - 9:00 PM

Tuesday: 10:00 AM - 9:00 PM

Wednesday: 10:00 AM - 9:00 PM

Thursday: 10:00 AM - 9:00 PM

Friday: 10:00 AM - 9:00 PM

Saturday: 10:00 AM - 9:00 PM

HAYNES FURNITURE CO accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, HAYNES FURNITURE CO offers free project estimates.
No, HAYNES FURNITURE CO does not offer eco-friendly accreditations.
No, HAYNES FURNITURE CO does not offer a senior discount.
No, HAYNES FURNITURE CO does not offer emergency services.
No, HAYNES FURNITURE CO does not offer warranties.
HAYNES FURNITURE CO offers the following services: FURNITURE: DINING ROOM, BEDROOM, HAYNES KIDS, RECLINERS, MOTION, LEATHER, ROOMS EXPRESS, LIVING ROOMS, SLEEPERS, HOME OFFICE, HOME THEATER, CLOCKS & ACCESSORIES, FLOOR COVERING, CASUAL & FORMAL.

Contact information

5324 VIRGINIA BEACH BLVD, Virginia Beach, VA 23462

www.haynesfurniture.com

Service hours

Sunday:
10:00 AM - 9:00 PM
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM