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Flawless Pools LLC

Pool and Spa Service, Pool Sales Construction and Installation

About us

If you would, allow me to introduce "Flawless Pools, LLC” The legacy began in 2008 with a certain vision in mind. Our primary mission was to provide our customers with the finest quality workmanship coupled with the emphasis on ethics and customer service. Setting high standards, our goal was to create pleasant and challenging employment opportunities while providing the best possible product and service to our customers. Over the years, our number one priority has remained the same, 100% personal commitment and total customer satisfaction. Mike Vukovcan Company founder Mike Vukovcan has been heavily involved in the pool industry since the age of 16 and has worked in every facet of pool construction. He began his journey working the summer months through the school years up until the end of college. He gained a vast amount of knowledge and experience during this time. Upon graduating from Virginia Polytechnic Institute & State University, popularly known as Virginia Tech, in 2007 with a degree in Biochemistry, he set out for a pursuance to the School of Pharmacy at Virginia Commonwealth University’s Medical College of Virginia (MCV). It was not until that time the expected pathway for pharmacy school would deviate toward the pool industry. The rest is history… With an emphasis on vinyl liner and safety cover replacement at the heart of the company, the other services and products provided are endless. We have professional experience working in all areas of the industry and have been renovating, servicing, and maintaining swimming pools since the start. Our executive team consists of myself and compromises some of the top specialists in the area, leading to breathtaking designs and extraordinary craftsmanship. Heavily due to the pride and dedication we have for our reputation, we live by our motto, “When overcoming perfect becomes possible…” and strive each and every day to reach the highest plateau. With our office located in Virginia Beach, we are conveniently located to service any of your swimming pool needs. Are operations are not consolidated only in Virginia Beach, but include most of its neighboring cities and all of the Hampton Roads area. With our prompt, reliable, and professional staff we will exceed your expectations! Thank you for the opportunity to introduce our company and its tradition to excellence. News & Awards Flawless Pools, LLC has earned the esteemed 2013, 2014, 2015, & 2016 Angie’s List Super Service Award consecutively four (4) years in a row. The award reflects the company’s consistently high level of customer service under the pool & spa service and repair market within our area. It is Angie’s List most prestigious award presented and reflects an exemplary year of service provided to members of the consumer review service in those years. “Only about 5 percent of the companies Flawless Pools, LLC competes with in the Hampton Roads area under the pool & spa service and repair market are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

I am licensed and insured with all documentation included. I specialize in custom in-ground vinyl liner & safety cover installations. My other pool services include: swimming pool light repairs and replacement, salt system conversions, pump & filter repair/install, sand changes (all size sand filters), chemical balancing, partial leak detection, etc.

Services we don't offer

Full leak detection, pressure testing lines, pool construction

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.8164 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
1%
3
1%
2
1%
1
9%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 26-164 of 164 reviews

Thomas E.
08/2016
5.0
pool cleaners
  + -1 more
Excellent! Mike is easily the most knowledgeable pool expert I have ever dealt with. His price was extremely fair, and he and his coworker were friendly and courteous. Great experience!
Description of Work: We had a floating pool liner. Another company reset the liner, but failed to diagnose the problem (we had a leak in one of our jets). Mike reset the pool liner, isolated the problem, and got our pool back in shape!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

stanley Z.
07/2016
5.0
pool cleaners
  + -1 more
4th pool servicing in 6 years: Best by far, on time always, always true to his work, working area cleaned before they leave.
Description of Work: Open/close pool serviced drainage; performed weekly maintenance; cleaned service pelorus checked all drains and pool lighting serviced water pump and all perif proliter equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Paula C.
07/2016
5.0
pool cleaners
  + -1 more
We just moved into our new home, Mike took the time to explain how the pump & filter system works. They cleaned the pool completely. Great job. Will hire this company again.
Description of Work: Opened pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

William K.
07/2016
5.0
pool cleaners
  + -1 more
Great. Really happy with the quality of the work and the professionalism.
Description of Work: Pool liner replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Steven S.
06/2016
5.0
pool cleaners
  + -1 more
We've been using Flawless Pools for a few years and they never disappoint. Mike and crew are extremely detailed and knowledgeable with all pool matters. The install of our new unit went without any hiccup, and we especially appreciated their attention to detail. I highly recommend them.
Description of Work: Installed new pool heater and removed old unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Gene W.
05/2016
5.0
pool cleaners
  + -1 more
The Flawless team was prompt and courteous (even asked if it was ok to listen to music while they worked). Cleaned up when finished and returned several times to monitor the chemicals and ensure complete satisfaction prior to payment. Pool is absolutely perfect and I will not use anyone else except Mike's team!!
Description of Work: Opened pool- (cover removal incl. hardware lubrication, cleaning, chemicals, ladder installation and cover storage). Also replaced main filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$660

Judith R.
05/2016
5.0
pool cleaners
  + -1 more
Best pool company I have worked with over the past 15 years. Very professional, highly skilled, extremely efficient, service oriented, customer friendly, totally reliable, fair prices. I was totally satisfied. I highly recommend Flawless Pools.
Description of Work: Installed pool liner, spa motor, pool light, & pool ladder.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,150

Howard L.
05/2016
5.0
pool cleaners
  + -1 more
Excellent. Have used Flawless for last 8 years. They are great & always very responsive – recommend them to anyone needing help w/servicing poll during season, they came out 2x/mo & arch/adjust all chemistry. These are the guys to use!
Description of Work: Replaced main pool pump. Opened pool – remove cover, clean, adjust chemicals. Serviced hot tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$469

Tom Q.
05/2016
5.0
pool cleaners
  + -1 more
Mike and his crew did a great job! I did my homework before deciding to go with Flawless Pools and it paid off. Mike is a true professional that did a great job of cleaning my swamp of a pool and installing a new salt system. He was always on time and delivered exactly what he said he was going to deliver. He is very knowledgable on pool systems and never tried to sell me more than I needed. Flawless Pools gets my highest recommendation!
Description of Work: Clean very dirty pool and installed a salt system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Jim C.
05/2016
5.0
pool cleaners
  + -1 more
Mike Vukovcan is an incredibly detailed & meticulous pool guy. He is extremely knowledgeable and willing to go that extra mile to make your system right.
Description of Work: Installed Pentair interflow pump & Pentair cartridge filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Douglas C.
05/2016
5.0
pool cleaners
  + -1 more
These guys are the best. Mike and his team are professional, on time, and the quality of the work is always top notch!
Description of Work: Pool start-up for the season.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

LARRY G.
04/2016
5.0
pool cleaners
  + -1 more
When the pool cover came off, the pool water was very dark, but its crystal clear now after a lot of very hard work and many trips to the house by Mike and his team. He checked and repaired our system as needed. Very thorough. This energetic, ever positive young man runs simply the best the pool service company we have used in over 20 years. I wont even consider calling another company.
Description of Work: opened our in ground pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

cameron B.
04/2016
1.0
pool cleaners
  + -1 more
If you are looking for PROFESSIONALISM stay FAR AWAY. I purchased a big deal to have Flawless clean my pool. The coupon said any size pool. The technicians came out to my house, spent 15 minutes, and left without a word. The next day the owner contacted me and said the coupon was for a small template pool and my pool was so dirty it would cost 250 - 300 to clean. When I purchased the coupon we entered into a contract to perform a specific service at a specific price. When the technicians were at my house hey did not even go through the motions of cleaning the pool (no vacuuming or scrubbing) so I lacked confidence in this revised estimate. I said thanks but no thanks and requested my money back. His response to say that I should be paying him double for wasting his time. I suspect this company has sold too many big deals that they can no longer service. Either way they lack professionalism and the rude and incomprehensible messages I received from the owner makes them one company I will not use or recommend. There are plenty of quality companies that clean pools in the area. I found one whose regular price was a little more than the 'big deal' price I paid.
Description of Work: pool cleaning

Rating CategoryRating out of 5
quality
1.0
value
4.0
responsiveness
4.0
punctuality
4.0

$65

Response from Flawless Pools LLC
Terrible client/homeowner to deal with-- he ordered a one-time service call ($65.00) that clearly states it is a one time cleaning/vacuum for clear pools-- he had me come to a swamp-infested, neglected pool.. I even went out of my way to continue cleaning pool and getting it opened (3-5 more service calls + chemicals). I sent the kindest reply asking if he would like us to take care of it and he sent back the rudest reply I have received thus far telling me I was a fly-by company and wanted a refund... Angie's List deals with payments on that end and I have no control on how the payment is sent/received.. We lost money on the job and I contacted Angie's List reps. twice the day of and still have not received a response.. Terrible, Terrible person to deal with and wish he had never purchased out service or dealt with his idiocracy ways.. He's crooked and I won't hold back when it comes to my reputation and the services I provide-- the reviews speak for themselves and any other pool company that comes in contact with [Member Name Removed], be AWARE!! He is a SCAM!!

Renee M.
03/2016
5.0
pool cleaners
  + -1 more
Mike was easy to reach, explained everything in detail and took pictures of parts replaced for my records. He was very professional and pleasant to work with unlike many pool guys I've hired in the past. I will definitely call him for future services.
Description of Work: Replaced some parts on the filter, installed a new pump and vacuumed pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

STEPHEN E.
03/2016
5.0
pool cleaners
  + -1 more
They're all "A" ratings. They're 5 stars. They're above and beyond.
Description of Work: They've done it every year. They do my pool opening and closing. They do my weekly maintenance. If I have any problems with my pool or my heater, they take care of the whole thing. He closed my pool in November.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Lisa J.
03/2016
5.0
pool cleaners
  + -1 more
Mike is the best of the best! Conscientious responds quickly to tests, shows up when he says he will, has a fantastic attitude, does a great job and always goes the extra mile. The best part is he does all of that and is also reasonably priced. I wish all companies were like flawless pools.
Description of Work: Because of the cold, one of my dials cracked and caused a leak. Mike came out right away and replaced it and installed some new piping and valves to prevent further problems. He went above and beyond as we was for provides service calls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gerrard J.
12/2015
5.0
pool cleaners
  + -1 more
Mike and his crew are always awesome Highly recommend.
Description of Work: Winterizing pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Mary Sue B.
12/2015
5.0
pool cleaners
  + -1 more
The crew was great. Arrived on time. Removed old sand and determined a good portion of the old filter sand was missing/had been lost. Replaced the sand and in addition checked all the filter fingers and other internal/external parts to make sure everything was in good working order. They answered all the questions they could about the pool, since it was rather old, and the cost was more than reasonable.
Description of Work: Sand change for Hayward Sand Filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kenneth F.
11/2015
5.0
pool cleaners
  + -1 more
We are very pleased with the service provided - promptly responded to our call, showed up when promised and performed the service we needed at a reasonable cost.
Description of Work: Replaced cracked pvc union fitting to pool chlorinator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

jim F.
11/2015
5.0
pool cleaners
  + -1 more
They were a joy to work with. Responsive and adjustable to schedules. Spent more time than expected and left area ship shape. Could of asked for a better deal!
Description of Work: Cleaned, closed and winterized pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$313

Denise N.
11/2015
5.0
pool cleaners
  + -1 more
My experience with flawless pools was a good one from the very beginning. Mike responded to my request for services right away. He was actually on his honeymoon but was still staying on top of the business. He was coming home that day and contacted me the next day. We set up a date, which was one of the dates I requested and he worked around my schedule. He gave me a two hour time span in which they would be here so I didn't sit around all day waiting and they arrived on time as promised. It rained on the date we had scheduled so he contacted me and rescheduled for the very next day. He was a very nice and considerate man. The team went above and beyond to help me out. I really appreciated their kindness and help. The two young men arrived on time and introduced themselves and showed a great deal of knowledge about what they were doing. They got right to work and they had brought all the necessary equipment to clean the pool and get the pool ready for winter. I had my own winterizing kit but they had brought extra just in case. They were super efficient with the work. They did a much better job cleaning the pool than I would have done. After unplugging the pumps, they put them neatly in my shed for me. They also put away my bulky ladder and cleaned up the pool area. You wouldn't even know they were here. After they covered the pool they came to the door with all of my warranty paperwork that I had forgotten in the box. They were both professional and polite throughout the whole process. I will definitely be using their company again. I highly recommend them for your pool needs.
Description of Work: The team of two came out and cleaned my pool, checked chemicals and winterized my pool. They put the pool cover on and put everything away in my shed including the bulky ladder that is difficult to maneuver. They did a fantastic job and were finished in no time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Kris I.
10/2015
5.0
pool cleaners
  + -1 more
Mike is great to work with. He is very responsive and professional. He goes out of his way to make sure everything is working perfectly. He is a pleasure to work with and I would highly recommend him.
Description of Work: Opened pool, repairs over the summer and closed pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

David & Jenn S.
10/2015
5.0
pool cleaners
  + -1 more
Mike V. at Flawless Pools provides top notch service. I moved here about 1.5 years ago; this is my first house with a pool. I tried my neighbor's pool guy but he was unprofessional on multiple levels. I know very little about pools and related maintenance. I needed a pool guy who was knowledgable and patient; I found that person in Mike V. at Flawless Pools. Mike spent a lot of time with me, going over the basics (how to back wash, how\when to clean my filters, etc.); he even let me record him on my iPhone. He also fixed a light in my pool for 85 cents (the cost of a replacement bulb); other contractors had quoted me hundreds of dollars to replace the whole unit\wiring, etc. My only problem with Mike is that he can be difficult to get ahold of. I think this is because he's really good and holds himself to a very high standard: he gives his all to every job; providing that level of effort, consistently to every job takes time. I wish he had more availability.
Description of Work: Pool Opening & Closing over the last year

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$140

Bobby R.
10/2015
5.0
pool cleaners
  + -1 more
Mike provided excellent communication and service, including taking and sending photos of the work before and after.
Description of Work: Pool Closing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin D.
10/2015
5.0
pool cleaners
  + -1 more
GREAT. Very courteous crew. They show up on time and pay attention to detail. They go above and beyond to make sure their customers are happy and satisfied. Flawless Pools provide the level of customer service rarely found anymore. Refreshing!
Description of Work: Winter pool closing. Vacuumed pool and eliminated all leaves. Lowered wate level.Removed all plugs and fittings for pool system and stored. Removed cleaned and stored Polaris. Blew skimmer and all lines to remove all water. Provided and installed 2 gizmos and 3 rubber plugs for return lines. Cleaned DE filter and added non chlorine shock,algacide, stain and scale preventer, and phosphate remover. Installed and secured solid safety cover and installed 3 new anchors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Contact information

2420 Savannah Trl., Virginia Beach, VA 23456

http://www.FlawlessPoolsVirginia.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
121944-5961-7300
Trade License Locale
City of Virginia Beach, VA
Trade License Authority
Philip J. Kellam Commissioner of the Revenue of Virginia Beach
Trade License Expiration
12/31/2020

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Pool Sales Construction and Installation

FAQ

Flawless Pools LLC is currently rated 4.8 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Flawless Pools LLC accepts the following forms of payment: Check,PayPal
Yes, Flawless Pools LLC offers free project estimates.
Yes, Flawless Pools LLC offers eco-friendly accreditations.
Yes, Flawless Pools LLC offers a 10% senior discount.
Yes, Flawless Pools LLC offers emergency services.
Yes, Flawless Pools LLC offers warranties.
Flawless Pools LLC offers the following services: I am licensed and insured with all documentation included. I specialize in custom in-ground vinyl liner & safety cover installations. My other pool services include: swimming pool light repairs and replacement, salt system conversions, pump & filter repair/install, sand changes (all size sand filters), chemical balancing, partial leak detection, etc.
Full leak detection, pressure testing lines, pool construction

Contact information

2420 Savannah Trl., Virginia Beach, VA 23456

http://www.FlawlessPoolsVirginia.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM