About us
Business highlights
17 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
10%
Accepted payment methods
Reviews
5.048 Reviews
Showing 26-48 of 48 reviews
Peggy P.
04/2016
computer repair
 + -1 moreunknown
Description of Work: Every time I have an issue with my Pc I call Mike. He is responsive, takes care of the problem promptly and if he can't, lets me know what is going on and when he will be finished. He picks up and delivers. Wonderful.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
Response from EZ-PC Service
Carol B.
11/2015
computer repair
 + -1 moreunknown
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Christine S.
11/2015
computer repair
 + -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Sharon E.
09/2015
computer repair
 + -1 moreunknown
Description of Work: Mike did an excellent job of transferring programs and files from one laptop to another. I am very pleased with his service.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from EZ-PC Service
Christine S.
08/2015
computer repair
 + -1 moreunknown
Description of Work: I had a problem with installing my security software. Mike came and installed it with no problem and generally checked my computer for any other issues. I have called him before this and will call him in the future. He explains everything and makes sure I am satisfied before he leaves. Very happy with Mike's service.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$70
Dayton R.
08/2015
computer repair
 + -1 moreunknown
Description of Work: Replace failed HD in laptop computer and recovered files from failed HD. Very professional and well executed.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$220
Response from EZ-PC Service
Matthew S.
06/2015
computer repair
 + -1 moreunknown
Description of Work: I think it was $100 or $90. Will use again without second thought
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
Lynnette H.
01/2015
computer repair
 + -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Lynnette H.
01/2015
computer repair
 + -1 moreunknown
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from EZ-PC Service
LINN B.
12/2014
computer repair
 + -1 moreSee above
Description of Work: My PC was acting like it had a virus, but it didn't. Could not access Microsoft Office products and the screens were chopped up. Mike arrived on time and went right to work. Uninstalled and reinstalled Office products, did some cleanup. Although not part of the deal he also installed several programs - classic shell, a registry repair, etc. He was pleasant and knew what he was doing.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$85
Response from EZ-PC Service
Peggy P.
12/2014
computer repair
 + -1 moreunknown
Description of Work: Picked up my laptop and returned it in less than 48 hours with the problems resolved.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
Response from EZ-PC Service
Regina A.
12/2014
computer repair
 + -1 moreunknown
Description of Work: I am extremely pleased. My computer had a virus that went deep into system and proved to be a very challenging project. Mike was able to clean up everything. Great guy - very professional - great experience. If I need help in the future, he will be my "go to" guy.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
Response from EZ-PC Service
Charles A.
06/2014
computer repair
 + -1 moreunknown
Description of Work: cleaned up a mess on my computer and got it working perfectly with promise to call if I needed more help. Great deal!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$90
Margie H.
11/2013
computer repair
 + -1 moreI went very well.
Description of Work: He cleaned up my computer for me and downloaded Windows 8.1.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$79
Response from EZ-PC Service
Rene O.
10/2012
computer repair
 + -1 moreThanks to Mike at EZ-PC Service for his prompt, excellent and professional service, my mother was up and running again in a minimal amount of time. I highly recommend him to anyone experiencing computer problems.
Description of Work: My mother's desktop computer was running extremely slow with out of date security software. I was thinking she would have to purchase a new PC, but Mike took the desktop one evening and returned it the next day! It was running much faster, the old security software was removed (which was quite difficult) and replaced with new anti virus software that maintained itself. He also cleaned up all old, unused programs, cleaned the registry, and added Picasa (software for organizing and editing digital photos). When he brought it back, he set it up and tested all components. He even took the time to demo the general workings of the PC to my mother. She is thrilled to have a faster, working PC again. Great Job!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$90
Michael S.
09/2012
computer repair
 + -1 moreI made a phone call. Set up an appt. He arrived. He fixed the computer problem. I paid him. He left.
Description of Work: Mr Mercer was very professional. He assessed the problem and quickly fixed the issue.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$60
Jill S.
07/2012
computer repair
 + -1 moreEverything went well. Mike was very responsive and called back right away, offered a senior discount, and did a thorough job. He was very personable, too.
Description of Work: My computer was running very slow due to a virus. He updated my anti-virus software, removed some files that were causing clutter, and uninstalled unnecessary programs.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$90
Response from EZ-PC Service
Martin W.
07/2012
computer repair
 + -1 moreOverall, the whole job went well. Mike was professional and courteous. Translated all the "geek speak" to layman's terms for my wife and me. Prompt in returning initial call and keeping appointments. Impressed with his tenacity to find root of problem!
Description of Work: Two home computers were running erratically and had problems running programs. Mike attempted repairs but was unable to solve problem spending a good bit of time on site. Finally had to take one PC tower to his shop at home where he was able to run further diagnostics and fix the problem. Upon return, the second PC was fixed of it's problems. Everything is working great!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$180
Response from EZ-PC Service
ERIN O.
07/2012
computer repair
 + -1 moreWe had an appt for 5:30 pm and he was right on time. He took his shoes off immediately at the front door without being asked, so I was immediately impressed. I had a router issue with the wireless hookup for my laptop. Mike made MULTIPLE trips upstairs to the main computer, downstairs to the laptop and out into the garage where the router lives. Boy did he get a workout that day. he had everything up and running in 45 min! AND he installed CC Cleanup on the two computers. I have used a mobile repair service from one of the big box stores before. VERY EXPENSIVE and they charge you for every second. NEVER AGAIN. I really liked that Mike is a one man operation, small business, no subs. I HIGHLY RECOMMEND MIKE and plan to call him again, probably at least quarterly to come for general computer tune-up/clean up!
Description of Work: I emailed Mike on a Tues, and he was available on Wed to come to the house. If that day/time wasn't going to work he was available that Saturday. Excellent turn around time, even if I had to have waited until Saturday
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$70
Response from EZ-PC Service
Claudia M.
06/2012
computer repair
 + -1 moreThe price was very reasonable. The computer was very slow and had some issues, so he cleaned it up. He came the same day I called.
Description of Work: We used EZ-PC for computer repair service. They came to my house.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
J F.
06/2012
computer repair
 + -1 moreGreat. Mike was professional on the first call and took the time to understand my issue to determine if he could fix it. Showed up on time and communicated well. Worked with my issues and didn't rush me when I asked him to look at another pc/printer. Seemed knowledgable, was thorough and pleasant but efficient.work was done in VA Beach, he is located in Va Beach.
Description of Work: Ports on my laptop broke, he came to backup my PC from my harddrive since I was unable to connect a port and helped me determine my options for my laptop. He even took the time to follow up on possible fixes even though it is out of his scope and emailed me later that day with useful information. He also helped with printer issues.I would use Mike again.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$90
Neil B.
05/2012
computer repair
 + -1 moreThe services that stood out to me were:1. Answering the phone promptly and talking directly to some one....not a computer generated menu. 2. Fast service. They were there the next day. He could have come the day I called but I was not available. 3. Courteous and professional....nothing else needs to be said. 4. Great price!!
Description of Work: My laptop ended up with a virus. I was not able to fix the problem using the tools that was available via my internet provider. I contacted EZ-PC and lo and behold a human answered. No press this or that. I talked with Mike and explained my problem. We set up an appointment for the next afternoon. Mike arrived at the designated time. He was courteous and very professional. He spent about 20 minutes reviewing my laptop. He was able to locate the virus, isolate it and then remove it. My laptop which was rendered useless prior to his arrival was now back up and running and performing better than it had before.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$70
elizabeth C.
03/2010
computer repair
 + -1 moreMike answered my many questions about how this works, how i could have gotten it, what damage it could do and how to prevent it in the future. I don't understand computer talk well, and he patiently explained. He installed a program that removes Malware to lessen the likelihood of another incident such as this. It felt like he saved my life...all of my business information and current work seemed at risk. I was amazed at his reasonable prices.
Description of Work: My computer suddenly was giving off dread red messages that I had a trojan horse and i panicked, as it seemed to be eating up everything in sight, and my virus protector was not effective. Mike Mercer arrived within an hour after I called him, took the computer overnight for removal and repairs and delivered it early the next day. He had previously resolved computer issues for me either on site, or remotely on at least six occasions.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$120
- 1
- 2(current)
Contact information
1801 Saranac Ct., Virginia Beach, VA 23453
http://www.ez-pcservice.com/Service hours
Sunday:
8:00 AM - 7:00 PMMonday:
8:00 AM - 7:00 PMTuesday:
8:00 AM - 7:00 PMWednesday:
8:00 AM - 7:00 PMThursday:
8:00 AM - 7:00 PMFriday:
8:00 AM - 7:00 PMSaturday:
8:00 AM - 7:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales,
Computer Training,
Vacuum Cleaners
FAQ
EZ-PC Service is currently rated 5 overall out of 5.
Sunday: 8:00 AM - 7:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 7:00 PM
EZ-PC Service accepts the following forms of payment: Check,PayPal
Yes, EZ-PC Service offers free project estimates.
No, EZ-PC Service does not offer eco-friendly accreditations.
No, EZ-PC Service does not offer a senior discount.
No, EZ-PC Service does not offer emergency services.
Yes, EZ-PC Service offers warranties.
EZ-PC Service offers the following services: Virus removal, malware removal, computer upgrades & repair, diagnosis of computer problems, computer system optimization, computer speed up, data retrieval, wireless network set up, custom built computers, in your home or business service, Photoshop Computers, Gaming Computers.
computer drop off. ethernet cable runs
Contact information
1801 Saranac Ct., Virginia Beach, VA 23453
http://www.ez-pcservice.com/Service hours
Sunday:
8:00 AM - 7:00 PMMonday:
8:00 AM - 7:00 PMTuesday:
8:00 AM - 7:00 PMWednesday:
8:00 AM - 7:00 PMThursday:
8:00 AM - 7:00 PMFriday:
8:00 AM - 7:00 PMSaturday:
8:00 AM - 7:00 PM