Plumbing & Natural Gas Contractors. Med Gas Installers. Med Gas Inspector. Bath & Kitchen Remolds. Hot Water Heaters. Tankless Water Heaters. All Plumbing
For Service in the Tidewater Area Contact:
Franklin Mills - (757)-287-6949
For Service in the South Side Area Contact:
Dale Kelso - (757)-285-7043
Business highlights
29 years of trusted experience
Emergency Services Offered
Services we offer
Plumbing, Gas, Med Gas, Gas Logs, Water Heaters, Leaks, Re-pipes, Bath& Kitchen
Description of Work: Has been here two times, problems still ongoing. Tried to reschedule twice with Frank, too many excuses, too far, its my birthday so we decided to go with someone else.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from Elite Plumbing
Really call me like to talk to you .....
Phillip W.
10/2014
5.0
plumbing
+ -1 more
Removed old pipes, re-aligned everything, and plumbed correctly.
Description of Work: Re-installed kitchen sink to prevent constant leak.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$149
Ron K.
10/2014
5.0
plumbing
+ -1 more
this is the third time I've used Elite for plumbing repairs. They are professional thorough and extremely reasonable.you must be patient because they are very busy.
Description of Work: Elite plumbing fixed an outside faucet that had cracked and replaced a contractor grade faucet in the guest bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Caitlin M.
10/2014
5.0
plumbing
+ -1 more
They were prompt and helped me with an extra lead I had!
Description of Work: Fixed leaky pipes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Russell C.
10/2014
3.0
plumbing
+ -1 more
I called him and he said he could do the work on Wednesday. He said he would let me know the time. I never heard from him. He sent a message today. I am cancelling the deal.
Description of Work: Purchased Big Deal for $99 plumbing service call.
Rating Category
Rating out of 5
$99
Ann F.
10/2014
5.0
plumbing, water heater repair
+ 0 more
He was very friendly and professional. Gave an honest assessment of the hot water heater, saying it needed to be replaced soon. I knew it was honest because that's what the inspector told us when we moved in three years ago. He answered all my questions about a tankless heater and gave me a decent quote for the heater plus installation.
Description of Work: Inspection of the home's plumbing, maintenance on hot water heater. Snaked the drain (volunteered, not part of the original deal).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Jay C.
10/2014
5.0
plumbing
+ -1 more
I live in VB & Dale Kelso came by today to take care of a few plumbing problems I had called him about. He took a look at what I was asking (re-plumb a stove gas line) and suggested a solution that was quicker, easier AND cheaper than what I had in mind! His honesty truly saved me about $200-300. I'd give him a call next time for my plumbing woes just for the fact that he is obviously more interested in doing a good job than just collecting your money. Thanks Dale.
Description of Work: Came by to look at re-plumbing (moving) a gas line for my kitchen stove
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
M. C.
10/2014
4.0
plumbing, water heater repair
+ 0 more
He was only here for 15 minutes. I wasn’t impressed with the plumbing inspection. I don’t think he put forth any effort. He did give me some recommendations and provided a quote. He was very knowledgeable. He took care of my main concern of the water heater. The price was fair. He was late but called to let me know he was running late and was very apologetic.
Description of Work: I purchased a deal for $125 for a water heater flush and a whole house plumbing inspection
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$125
Carolyn K.
10/2014
4.0
plumbing, water heater repair
+ 0 more
The initial water heater flush was quick and efficient. I had a lot of sediment that was flushed out. The inspection of the rest of the plumbing showed a problem I already knew about. I had no hot water in my master shower. This problem had developed about a week before the scheduled service, so I waited for the inspection. I was told to purchase a part and the technician would return to install the part. There were scheduling issues, but these were resolved. The part was a problem and would not fit into the tub without leaking. After 3 attempts, the technician went to his truck and used a complete unit which worked and I have hot water again. He went above and beyond the initial service call and I really appreciate his dedication to fixing my problem.
Description of Work: Flushed water heater and did inspection of plumbing in house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$125
Isabel W.
10/2014
5.0
home remodeling, plumbing
+ 0 more
I was not at the house when the plumber worked on the the fixtures. All I know is that the toilet is not leaking anymore and that now I can take a shower without getting burned.
Description of Work: The plumber worked for two hours on a toilet that was new but came with a defective part. He also worked on the shower in the master bathroom that would only put out hot water.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Annette A.
09/2014
5.0
plumbing
+ -1 more
This is the second time this year we've called on Frank Mills to handle a shutoff valve problem in our home and the second time he's arrived, quickly diagnosed and fixed the problem, and charged a less-than-expected rate - his pricing isn't just reasonable, it's excellent. And for those of you with large dogs who believe every visitor is there to see them, not to worry - Frank gets along just fine with enthusiastic canines. In a house with aging plumbing, I expect we'll be running into ongoing repair needs over the next several years, but as stressful as plumbing problems can be, at least we don't have to worry about scrambling to find a good plumber -- we'll just keep Frank on speed dial.
Description of Work: Fixed slow leak at washing machine shutoff valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Martin E.
09/2014
5.0
home remodeling, plumbing
+ 0 more
This is the second time I've used Elite Plumbing. I called Frank and explained to him that we were replacing our countertops in our kitchen. I needed to have the dishwasher, sink and disposal disconnected. He came to my home early (8:00 am on a Thursday morning because I had to go to work), looked under the sink and finished the disconnection in less than 20 minutes. He also said the plumbing under my sink was a mess (I had heard this from others as well). He took out what he didn't like and promised to straighten it out. We had scheduled him to come back on Monday (four days without a kitchen), but because this is a very caring company, Frank offered to come back on Friday if the contractors were done early enough. Of course, they weren't. Frank came back on Monday, installed a new disposal, changed the layout of the plumbing from two sinks to one, straightened out the plumbing problems under the sink and connected the dishwasher. In my opinion, this is a great company. They are so easy to deal with. One phone call to set it up, an email for my address and everything could not have gone better. They do what they say they are going to do at a very reasonable price. Definitely would use them again in the future for any plumbing issues.
Description of Work: Disconnect and reconnect dishwasher, sink and garbage disposal for kitchen remodel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Teresa H.
09/2014
4.0
plumbing, water heater repair
+ 0 more
A man came with a hose and hooked it up to my water heater and drained the water out into my kitchen sink. It was all done in about 10 minutes. He said my water heater looked fine and he took his hose and left. I don’t think it was worth $75!!
Description of Work: I purchased a deal from this company for $75 water heater flush and whole house plumbing inspection.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
$75
Zaneta Z.
09/2014
1.0
plumbing
+ -1 more
Nothing went because I couldn't get an appt, they eventually said oh it was email trouble........right who has email trouble?
Description of Work: it was special to check the heating. After a week of no response I asked for a refund its now mid sept and I am still waiting.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
$75
Response from Elite Plumbing
you must have wrong company Elite Plumbing dose not work on heating systems
Susan H.
09/2014
5.0
plumbing
+ -1 more
Dale was professional and very pleasant. I am writing this review almost 2 months later and there have been no plumbing problems or leaks. We would definitely hire Dale again for plumbing repairs.
Description of Work: The night of July 4th we had a leak from an upstairs bathroom into the kitchen below. Called Dale Kelso the following morning, which was a Sunday. He arrived in the time frame given and never acted as if it was an inconvenience even though it was a Sunday morning. He diagnosed the problem and corrected it to prevent leaks. He also took the time and extra steps to reassure us that the pipes in the kitchen ceiling posed no problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Charles B.
08/2014
5.0
plumbing
+ -1 more
I'm a landlord on the west coast with a house on the east coast. He was responsive, offered a military discount, completed the job, flexible with billing method, and even called me back with additional information about the house which was above and beyond what was called for. Would definitely recommend and would use again!
Description of Work: Repaired seal for a leaking toilet, also replaced bolts, cleaned all of it up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
James C.
08/2014
5.0
plumbing
+ -1 more
Frank was great! Was professional and fixed all of our problems with a good attitude. Price was outstanding! Thanks for the military discount.
Description of Work: Fixed two toilets with faulty seals causing smell and rust along bottom of toilets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Brett Q.
08/2014
5.0
plumbing, water heater repair
+ 0 more
Could not have asked for better service and will absolutely use this company again!
Description of Work: Installed tankless hot water tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Misha T.
08/2014
5.0
plumbing, water heater repair
+ 0 more
Frank was very quick to respond when I contacted him. He was able to come out the next day and replace the water heater. The quote was given over the phone and he was very knowledgeable about the type of system I had. I would definitely recommend him!
Description of Work: Replaced a direct vent gas water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,950
Nathaniel A.
08/2014
5.0
plumbing
+ -1 more
Dale set up an appt easily and very quickly. Came on time to the appointment. Was pleasant and polite. Did a great job, worked very hard and then charged me less than he had quoted over the phone! Dale is a great, professional plumber and the nicest guy in the world. Ill never use another company.
Description of Work: Replumbed Kitchen Sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Elite Plumbing
Thanks for the great review call if you need anything Elite Plumbing
Julie L.
08/2014
1.0
plumbing
+ -1 more
Dale came out to fix a leaky jetted tub that neededt o be repaired as part of an inspection to sell the house. At first I was very impressed with how responsive and kind he was. Afterwards, I realized that the repair had not been completed correctly. My home buyers have spend 2 months chasing him down to repair the tub correctly and he was non-responsive. When I finally reached him today, he told me that the repair was too small for him to do and he was too busy to fix his mistake. I would never recommend doing business with this company who does poor work and doesn't go back to fix it.
Description of Work: Dale came out on 8/13 to fix a leaky jetted tub that needed to be repaired as part of an inspection to sell the house.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$50
Response from Elite Plumbing
Thank you for calling Elite Plumbing look forward doing business in the future
John C.
08/2014
5.0
plumbing
+ -1 more
I didn't wind up having the work done.
Description of Work: I bought a Big Deal for plumbing work.
Rating Category
Rating out of 5
Yes, I recommend this pro
$99
Response from Elite Plumbing
Thank you for your buisness
Manuel G.
08/2014
4.0
plumbing
+ -1 more
They were expensive but they took care of the job. I'd recommend them. They were expensive.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Elite Plumbing
Thank you,Elite Plumbing
Donna R.
07/2014
5.0
plumbing
+ -1 more
It went well, he came in with a plumbers wrench and fixed the problem with no mess. Pleasent and explained everything.
Description of Work: Repaire a leaking bathtub faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Karl R.
07/2014
5.0
plumbing, water heater repair
+ 0 more
GREAT SERVICE!!!! ***HIGHLY RECOMMENDED*** I woke up the other morning to a busted water heater leaking water all over my garage. I came on Angie's list to find a good plumber? I called Elite Plumbing. He was polite and professional. Gave me a price over the phone and said he could be at my house in an hour. Less than an hour later he showed up and went straight to work. He cleaned up after himself and remained polite and professional the entire time. I couldn't imagine this going any smoother than it did. He honored his 20% military discount as well. Use this company for all your plumbing needs. A++++
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Ceramic Tile,
Wells and Pumps
FAQ
Elite Plumbing is currently rated 4.5 overall out of 5.
Sunday: 7:00 AM - 7:00 PM
Monday: 9:00 AM - 3:00 PM
Tuesday: 9:00 AM - 3:00 PM
Wednesday: 9:00 AM - 3:00 PM
Thursday: 9:00 AM - 3:00 PM
Friday: 9:00 AM - 3:00 PM
Saturday: 7:00 AM - 7:00 PM
Elite Plumbing accepts the following forms of payment: Check,MasterCard,Visa