Plumbing & Natural Gas Contractors. Med Gas Installers. Med Gas Inspector. Bath & Kitchen Remolds. Hot Water Heaters. Tankless Water Heaters. All Plumbing
For Service in the Tidewater Area Contact:
Franklin Mills - (757)-287-6949
For Service in the South Side Area Contact:
Dale Kelso - (757)-285-7043
Business highlights
29 years of trusted experience
Emergency Services Offered
Services we offer
Plumbing, Gas, Med Gas, Gas Logs, Water Heaters, Leaks, Re-pipes, Bath& Kitchen
Pest control guy called me to say there was a water leak under my house. I called Elite based on Angie's List and they came out that same day. I was given a quote and when I asked if they could talk to my father "retired plumber but living many states away" Frank said "no problem". My dad spoke with Frank and was very satisfied with the quote/explanation and so forth. Elite came out and fixed the problem... ran into a small complication and needed to get more PVC but didn't charge me additional. I was very satisfied and would use them again in the future.
Description of Work: Install 30 foot of 2 PVC from main drain to under kitchen sink re-install drain under sink and cap off old plumbing ... Parts $150.00 Labor$400.00 Install old toilet ( pull old toilet clean flange and re install with new supply line and wax ring / bolts . Labor $125.00 Parts $25.00 - $ 50.00 Angie's member = $ 650.00 --Also cleaned my faucet traps in both bathrooms at no additional cost.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
william M.
10/2012
5.0
plumbing, water heater repair
 + 0 more
I believe that most companies would have sent someone out and charged me for an unnecessary service call. Elite saved me the time and cost of a service call. Unfortunately, not enough companies go the extra mile and I will be recommending them to my friends.
Description of Work: Had an issue with the hot water heater this morning. Elite was able to diagnose the issue over the phone and it was a quick fix.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Erin P.
10/2012
5.0
plumbing
 + -1 more
I had granite countertops installed and Elite Plumbing was called in by my contractor to install my faucet and garbage disposal. They came right in & got to work. There were a few hiccups along the way, but they resolved my issues promptly and stated that there were interested in my satisfaction and provided me with options. My faucet was defective and they showed me what the issue was and I contacted the manufacturer. The manufacturer will be sending out a new part. Elite said to let them know when it arrives and they will come back to install the new part. My job was done clean and professionally. Hopefully, I won't have any plumbing issues in the future, but in the unforeseen event that I do, I will only call Elite Plumbing!!!
Description of Work: Install faucet and garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$200
Larkin B.
09/2012
5.0
plumbing
 + -1 more
I had an outdoor spigot that I needed moved to the side of the house, since the current spigot in our back yard was under our deck. The guys had to work with me on the date to come out, because my schedule has not been open. They came out yesterday, needed to go get a little material, and came back and finished up in the crawl space under my house in no time. Quick and easy. Love it, all service should go this well!!
Description of Work: Close off old spigot outside and create new spigot on side of house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$154
Response from Elite Plumbing
thank you for calling us
WALTER R.
09/2012
5.0
plumbing
 + -1 more
Frank and a co-worker arrived at the agreed upon time and went straight to work. The installation was completed in about 45 minutes and they cleaned up after themselves. I will probably use them again for my plumbing needs and have already referred them to a co-worker.
Description of Work: Installed a hot water circulating pump on the hot water heater and a piece under the farthest sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Elite Plumbing
thanks Member . let me know how that hot water pump is working .....
Deborah P.
09/2012
5.0
plumbing
 + -1 more
Saw a special on Angie's list, but was for 1st floor install and an electric water heater, but they gave me a good price (the best quote I had so far) so I went with it. They came to the house and inspected my old heater, and confirmed the quote and set the date the following week for the install. (We were replacing an old - 21 year! - heater, this was not an emergency repair or replacement call.) They arrived on time at about 1030AM and were done before 130PM. The guys ensured I tested the water temp and told me how to adjust it if I decided I wanted it higher or lower, checked to ensure all the faucets were working correctly, and cleaned up after themselves. Both were master plumbers and very personable and efficient. I have a hard time sometimes as my house is very tall and narrow (the stairs wind a full 180 degrees to get to the 2nd floor and you have to climb stairs to get in the first floor as we are in a flood zone overlooking our lovely river, so.... at times the cost goes up and/or people don't want the job because of the difficult access. In addition, I have a zippered insulation "hood" that is over the access to the attic, which could be torn or broked in care isn't taken moving things in/out of the attic. After the job, the attic was neat as a pin, the hood totally undamaged, and the new water heater in place and beautifully connected! These guys were great and I would recommend them to others and use them again!!
Description of Work: Replaced gas water heater in attic. They hauled new heater up, installed, and removed old heater in attic w/a drop down ladder. Cleaned up after the installation and took old heater away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Elite Plumbing
Thank you !!! just what i needed a person that knows value . you can count on me any time
Brandon B.
09/2012
2.0
home remodeling, plumbing
 + 0 more
Bought Angie's Deal for a sink installation. Called last week and was told they couldn't do it until next week. He called back a couple days later to set up date for install. I took off work to be here and nobody showed at the 9:00 am install time. I waited for 15 minutes and called Frank to see if he was lost. No answer, and I was sent an email from Frank shortly thereafter stating he was on another job about an hour away and needed to complete it before Friday. This p***** me off, so I emailed him back and this went on for a couple more emails. Then, I called Angie's list and told them what happened. Long story short, he showed up 10 minutes later around 10:30. Wasn't even on the other job yet!!!! Anyway when the job was complete, the pedestal was off centered because he couldn't get it to fit. So, I went behind him after he left and redid it myself...what a waste of money.
Description of Work: Had a pedestal sink installed...somewhat.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$125
Response from Elite Plumbing
Sorry Member ... If you like your money back i will be glad to refund you in full .. I have bin doing plumbing for over 35 years in Virginia beach and have made people happy or i do do charge . So if the pedestal Sink that i install in your bathroom was not 100 % you could of call and we would of reinstalled or refunded you $ 125.00 . I thank you for the fair report and hope ...
Kim C.
09/2012
4.0
plumbing
 + -1 more
The experience was great. He was very polite and easy to talk to. Both Frank and his partner were very professional and courteous. Unfortunately, the new plumbing could not be installed due to standing water in the crawl space. Now we are waiting for the water to subside and the crawlspace to dry out so he can come back and replace the plumbing line, but in the meantime they fixed my shut-off valve and now I am able to turn the water on and off with an adjustable wrench. If the weather would hold out for a few days, they can come back and replace the plumbing line that goes to the outside spicket. would definitely use them again if I have any plumbing issues.
Description of Work: Needed a plumber to fix my outside spicket (the handle had broken off and it was impossible to turn the water on). He showed-up to give an estimate (which was fair) and said he would be back by ends week. Unfortunately, he didn't show but did apologize and offered to lower his price. The new spicket needed a whole new plumbing pipe to accomodate a new handle as the other one was over 50 yrs old.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Sally L.
08/2012
5.0
plumbing, water heater repair
 + 0 more
They called immediatelyand showed up when expected. Both were very polite. One person startedwork draining the water heater and the other went through the houseinspecting plumbing for leaks. We were happy to have the water heaterchecked and drained, however we thought that the plumbing inspection wasvery superficial. He didn't check any toilets for leaks or make anysuggestions. Maybe it was because everything looked ok to him. Perhaps wewere expecting more of an inspection than we purchased. However, overall itwas a good deal.
Description of Work: Water Heater Flush & Whole House Plumbing Inspection
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from Elite Plumbing
will be happy to come back Member and take a closer look any time
Raymond B.
08/2012
5.0
plumbing, water heater repair
 + 0 more
They arrived on time. Replaced my water heater. Put the old heater on the street for pick-up by the city. Cleaned up the work area. Excellent and fast job.
Description of Work: Replaced water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Elite Plumbing
thank you Member ....
Charles H.
08/2012
5.0
plumbing
 + -1 more
They should up exactly when they said they would, quickly assessed the problems and explained what was wrong and how to repair. Then departed to get the parts not on hand and returned in 45 minutes. Once they started repairs they were finished in 30 minutes. They showed me the old parts and tested all repaired items. Everything was repaired and working properly. Both gentlemen were very nice and professional! I will use them again!
Description of Work: Repaired a leak in the plumbing under my house and a leak in a waterline to my outside faucet. Additionally, repaired an upstairs faucet that was not working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from Elite Plumbing
thank you Sir for your service !!!
ROBERT S.
08/2012
5.0
water heater repair
 + -1 more
Answered frantic call. Came after hours on a weekend. Shut off water replaced water heater, and minimized water damage.
Description of Work: Emergency hot water heater failure.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Judith A.
08/2012
5.0
plumbing
 + -1 more
came out right away, replaced hose in just a few minutes.....looks and functions fine
Description of Work: Replaced leaky hose connection to toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Stefaan B.
08/2012
5.0
plumbing
 + -1 more
Elite Plumbing came to us via a "Big Deal" listing for a flat fee 2 hours plumbing labor and service call. We got an immediate reply after leaving a message on the answer phone and a next day service! All repairs were executed in a fast and professional way. Frank gave us also advice on how to do a few things ourselves as to avoid future problems (such as - how to prolong the life of one's garbage disposal, etc...). Yes, the plumbing service was "Elite"!
Description of Work: Adjusted shower spray head.Replaced leaking garbage disposal.Inserted missing wax seal ring into toilet exhaust.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Elite Plumbing
Thank you
Susanne O.
08/2012
5.0
plumbing
 + -1 more
He did a really good job and we are even hiring him again for more work!
Description of Work: I hired him to replace the faucet and copper piping in the bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Elite Plumbing
Thank You
Elizabeth L.
08/2012
5.0
plumbing
 + -1 more
The plumber arrived on time, assessed the situation and needed other parts. They left to get parts and returned with out delay.One plumber fixed my tolit and replace water line while the other put on my new shower head. They were friendly and very nice. I will use this plumber again.
Description of Work: I had a half bath tolit that ran water all the time and I had a new shower head that I wanted to put on in another bathroom. Plumber called to set up time and was here when he said.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$117
Dena F.
08/2012
5.0
plumbing
 + -1 more
Frank and his partner we're very professional, courteous, and on time. I would highly recommend them and they will be doing more work for me in the fall. We have already discussed our plans
Description of Work: First I bought the 2 hour insp, however was very concerned about my toilets and my high water bill. Frank Mills went thru why my bill was to high and offered some suggestions. I contacted a good family member and discussed it with them and they agreed,that he was right on the money. So he gave me a very reasonably rate and the work got done. 2 toilet's replaced and you would never know they were there.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Response from Elite Plumbing
thank you Member ,,,,, Give me a call when you get back in town !!!!!!
Tamara M.
08/2012
5.0
plumbing
 + -1 more
I called to schedule an appointment and they were quick to return my call, he even told me which faucet he would recommend I get to replace my old one. The faucet installation was fast, they were so friendly and they even took the old one away. I also had them look at a couple of my tolets that I was having some issues with a handle what was relatively hard to flush. They loosened the handle so they are easier now to flush and saved me some money since I thought I would have to have the plunger/handle replaced.
Description of Work: I purchased the $99 plumbing service special because I needed my faucet replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Dawn P.
07/2012
5.0
plumbing
 + -1 more
bought Angie's List Big Deal for 2 hours for $99. As soon as I bought, I called and made an appointment. They came out few days later. Very prompt, nice, neat, etc. I need to replace kitchen faucet and he quoted me great price of $75. now I just have to buy a faucet!! Will definitely use for my plumbing needs!
Description of Work: They fixed the plungers on 2 sinks (coming back with correct part for one), cleaned out drain and switched water lines on tub that had been installed incorrectly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Elite Plumbing
Thank you! I will stop by with a new drain for you sink and if you have a new kitchen faucet will be happy to install
Mona C.
07/2012
5.0
plumbing
 + -1 more
Frank came out on of the most oppressive days we have had here in Hampton Roads. I needed the outdoor spigots fixed because they would spray more water at the spigot than out the end of the hose. I had called Frank and told him we could reschedule this job for a cooler day but he said he works regardless of the weather. He came out and fixed both hydrants quickly and Was kind, pleasant and professional. He also called me when he was on his way which enabled me to secure my three dogs. That was very much appreciated.
Description of Work: Replace outside spigots.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Elite Plumbing
Thanks Member ....
Carmen M.
07/2012
5.0
plumbing
 + -1 more
Mr. Mills was timely, very thorough, professional and his price was reasonable. Mr. Mills has performed other re-molding work. For us several years ago. Re-modeled kitchen and hallway and bathroom. Installed central VAC system.
Description of Work: Re-modeling of master bathroom. Conversion of tub into shower stall with multiple shower heads and sprayer, sinks, other bathroom fixtures. Installed tankless water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Melvin W.
07/2012
5.0
plumbing
 + -1 more
Mentioned the leak to my neighbor and he recommended Elite Plumbing. I called and explained this was not an emergency, told them what the problem was and an appointment was scheduled for the next day. Said my appointment time was 1200 and they would call prior to arriving. Receivied a call 20 minute prior to appointment time, and they arrived 10 minutes early. The leak was caused by two sections of pipe rubbing agains one another. The leak was fixed promptly and they cleaned up my garage area around the crawl access area when they were finished. The terminte man doesn't due that. They were friendly, professional and the price was resonable. I asked about a tankless hot water system, and was given an estimate on cost and the amount of time it would take for installation. I will be calling them again. I higly recommend Elite Plumbing for all your plumbing needs. They are my plumber now!!
Description of Work: Had a minor leak in water pipes in my crawl space that was discovered during annual termite inspection and treatment.
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Ceramic Tile,
Wells and Pumps
FAQ
Elite Plumbing is currently rated 4.5 overall out of 5.
Sunday: 7:00 AM - 7:00 PM
Monday: 9:00 AM - 3:00 PM
Tuesday: 9:00 AM - 3:00 PM
Wednesday: 9:00 AM - 3:00 PM
Thursday: 9:00 AM - 3:00 PM
Friday: 9:00 AM - 3:00 PM
Saturday: 7:00 AM - 7:00 PM
Elite Plumbing accepts the following forms of payment: Check,MasterCard,Visa