Plumbing & Natural Gas Contractors. Med Gas Installers. Med Gas Inspector. Bath & Kitchen Remolds. Hot Water Heaters. Tankless Water Heaters. All Plumbing
For Service in the Tidewater Area Contact:
Franklin Mills - (757)-287-6949
For Service in the South Side Area Contact:
Dale Kelso - (757)-285-7043
Business highlights
29 years of trusted experience
Emergency Services Offered
Services we offer
Plumbing, Gas, Med Gas, Gas Logs, Water Heaters, Leaks, Re-pipes, Bath& Kitchen
He arrived on time. Went right to work,had to run out for a few parts. Back in a timely manor! Would highley recommend him and would definetly use him again
Description of Work: Wonderful service. He was Very prompt and proffesional. We had counters replaced and needed lines moved and sink ect reinstalled. Would call him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
LOUISE W.
03/2013
3.0
plumbing
 + -1 more
One of the plumbers went under the house and inspected while the other was requested to check out the sinks and drains throughout. I was concerned about the age and condition of the drains. I asked how to keep them free-flowing in future. They said just flush with hot water. Volunteered an estimate on hot water heater.
Description of Work: Overall check of 50 year old plumbing. I guess I was hoping for a little info on maintenance and condition of the plumbing. Could have been a personality that didn't mesh with mine.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$113
Wanda V.
02/2013
5.0
plumbing
 + -1 more
Elite Plumbing was called after our new countertops in the kitchen were installed. Since we had a new sink, we needed all the plumbing work done. Our plumber told us he would arrive at 9:30 but he called at 8:00 to see if he could arrive earlier. He was here at 8:30 ready to work. He installed our garbage disposal, hooked up my new faucet, and cleaned up his mess around the sink and floor. He then moved to the hall bathroom and replaced our old fixtures that did not work. He was done in less than an hour. He made sure I approved of his work and then he asked that we call him again if any more plumbing work was needed. He was quiet and courteous.
Description of Work: Our plumber arrived an hour ahead of schedule after a courtesy call. He did the job in less than an hour, cleaned up his areas, and made sure I was satisfied with his job. He put in a new garbage disposal and hooked up my new faucet in the kitchen after we got new granite countertops. He then moved to my hall bathroom and replaced old fixtures. I will recommend Elite Plumbing to my friends and will certainly call again for more service when needed. I am so impressed!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Adam S.
02/2013
5.0
plumbing, water heater repair
 + 0 more
Great. On time and professional, performed the service without a hitch.
Description of Work: I used the Angie's List deal for a water heater flush.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Laurie S.
02/2013
5.0
plumbing
 + -1 more
my husband and I noticed a water leak in our ceiling coming from our upstairs bathroom. We called Elite on a Sunday, and they came out Monday to look at everything. Since the leak wasn't getting worse, they determined it was not a leaking pipe, and that we probably just splashed too much when we were in the tub and shower. Apparently we just need to redo the caulking. They took care of it for us, and didn't charge us a penny for coming out since no major work needed to be done. Whenever we do need work done, we will definitely be calling Elite, they were great!
Description of Work: Checked for water leak, caulked shower and tub
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles S.
02/2013
5.0
plumbing
 + -1 more
On time, clean, helpful. Would use again and recommend.
Description of Work: Replaced faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$136
Andrew V.
02/2013
5.0
plumbing
 + -1 more
Showed up very quickly after being called (within two hours) and repaired the toilet as promised. Did a good job and I would consider using him again.
Description of Work: As Promised
Rating Category
Rating out of 5
Yes, I recommend this pro
$98
Justin G.
02/2013
4.0
plumbing
 + -1 more
He identified my issue and agreed to come back after I shopped for equipment to fix the problem. Frank went above and beyond on my $99 coupon. Thanks Frank
Description of Work: Frank did a good job. .
Rating Category
Rating out of 5
Yes, I recommend this pro
$99
Jennie M.
02/2013
4.0
plumbing
 + -1 more
After a courtesy call to say they would be 1/2-1 hour late, the plumbers arrived nearly two hours late. However, the work was done well and quickly and they cleaned up the work areas before leaving.
Description of Work: Repaired several leaky faucets and a leaking sink, replaced laundry sink faucet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0
Yes, I recommend this pro
$99
Baird E.
02/2013
5.0
plumbing
 + -1 more
I selected Elite plumbing based on a coupon offered by Angie's List. I called Elite to help renovate a recently foreclosed property that appeared to have several plumbing related related issues. Elite arrived at the scheduled time and quickly assessed what needed repair and what did not. They even got the kitchen food disposer working for no cost. We agreed to apply the coupon toward installation of 3 high efficiency toilets, plus 2 bathroom faucets. All installations were completed on time. The contractor did have to return later, at no charge, to rework one toilet that had a minor leak. Rework has been completed and inspected by the city. The toilets were by Toto, a brand I have used before and highly recommend. My son is one of the tenets and is very pleased with the finished work.
Description of Work: Elite replaced three toilets with new "Toto" brand high efficiency toilets. The contractor also replaced 2 bathroom faucet assemblies. The toilets were contractor furnished and included in the price, but the faucets were provided by the owner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Elizabeth Y.
02/2013
5.0
plumbing, water heater repair
 + 0 more
He answered questions and advised me about cautions with turning off the main water valve (a problem in my condo complex). I really appreciate Frank's professionalism and helpfulness and have added him to my call list for plumbing on my cell phone. I will also advise my friends and neighbors to call Elite plumbing with plumbing needs. A positive experience overall and when I need any sort of plumbing help, I will call Elite!!!!
Description of Work: HIGHLY RECOMMENDED!!!!! Prompt, courteous, professional, knowledgeable and reasonable. I called Frank when my water heater stopped working. He took the time to walk me through lighting the pilot light after hours on the phone. I could not get it to work. He provided me with very thorough estimates depending upon repairs and answered my numerous questions about options for types of water heaters. He was very prompt with the service call and just a nice person (my dog even liked him and she is a bit skittish). Frank got my water heater going again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Lee D.
01/2013
5.0
plumbing
 + -1 more
Frank & Dale managed to make the appointment on Sat. in spite of the snow that fell on Friday. They were very professional and personable....the replacement only took about 40 minutes. I definately plan on using them again & will recommend the company to friends and family .
Description of Work: A garbage disposal was replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Alondra A.
01/2013
5.0
home remodeling, plumbing
 + 0 more
I had a great experience with Elite Plumbing. My bathroom had to be completely redone and quest plumbing replaced. Pricing was excellent, not inflated at all. There were quite a few delays on my part and they were patient and understanding through it all. Customer satisfaction is obviously their priority and I cant say how much I appreciate it. They even referred me to another flooring contractor when the one I hired did not work out. Frank and Dave were wonderful in explaining everything that had to be done; Frank even offered to get the supplies for me. I would never choose another plumber, thanks guys!
Description of Work: Remodeled bathroom and replaced plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Kira C.
01/2013
5.0
plumbing
 + -1 more
The entire experience was pleasant. The work that I requested got done quickly and correctly at a price that I could afford. Frank was great, he is a man of his word. He said that he would make sure that I was completely satisfied and I was. I purchased the 2 hours of labor plumbing special for $99 because I had a couple of small projects that I wanted to get done before the holidays. After contacting Frank we agreed that I would purchase the material to make the repairs tothe toilet and sink. I liked the fact that he didn't mind coming out to do this small job during his hectic holiday schedule. Frank came at the specified time, he was friendly and to the point which made me feel comfortable . He worked quickly and efficiently. He even used some of his own supplies to repair the toilet at no extra charge. He also made a second trip to my home to finish the job because I hadn't purchased the proper items for the kitchen sink repair. I appreciated that he phoned and emailed to confirm the appointment date and time; he also phoned to let me know his estimated arrival time each day. He cleaned the work areas and discarded the old materials. Frank is highly skilled and has a great personality too. I definitely recommend Elite Plumbing to others and I plan to use this company in the future. +
Description of Work: I had two relatively small repairs that I needed assistance with. My spare toilet needed to be refastened to the floor and it's guts and flushing handle needed to be replaced. My kitchen sink faucet was leaking and ended up needing a new faucet and handle set.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Ann G.
01/2013
4.0
plumbing
 + -1 more
Overall it was a good experience. I did not call him back after discovering the nicked counter area because I did not consider it crucial however if it would have been a new counter I would have felt differently.
Description of Work: He was very quick and knew what he was doing. I had contacted him before he came to get advice on the brand of kitchen faucet to buy. He even directed me to a web site with great prices and I was able to get an even lower price because I said he would be the plumber doing the work. He also fixed two leaking faucets in an upstairs bathroom. He came back the next day after getting the parts for the bathroom faucets. He had to take off the old faucet in the kitchen with a saw and unfortunately the counter got a little scratched and nicked but is is not real noticeable since it is a light color but I don't think it can be fixed. Final words: my faucets are fixed, no more leaking!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Kimberly S.
01/2013
5.0
plumbing
 + -1 more
I found Elite plumbing through an Angie's List promotion offering 2 hours worth of plumbing for $99. We'd planned to replace our kitchen sink, faucet, and garbage disposal and to install an under sink water filter. Before I'd even met Frank, I spoke to him on the phone a couple of times, seeking his advice on the quality of different products I was considering. On the day of the install, he and Dale were very professional, personable and thorough. In the end, the job required three hours to complete, including an unexpected trip for parts and management of an unforeseen complication that reflected issues with the original installation of the dishwasher. When I pointed out that they had worked beyond the promotional 2 hours, Frank graciously asked only that we think of him first the next time we had a plumbing need. We certainly will. It's been almost 2 months since the work was completed and we remain thrilled with the work.
Description of Work: Frank and Dale do great work.
Rating Category
Rating out of 5
Yes, I recommend this pro
$99
David P.
01/2013
5.0
plumbing
 + -1 more
Frank was very nice, He went to the store and purchased the facet and then installed it. That was very nice he didn't have to do that.
Description of Work: replaced sprayer for kitchen sink, also replaced new facet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$181
Arthur P.
01/2013
5.0
plumbing
 + -1 more
Excellent, I have never had a better repair team in my house.
Description of Work: Had a issue with my Tub/Shower leaking from my upstairs bathroom. The guys from Elite Plumbing came in and repaired the tub and took the extra time to look over the entire tub and even correct a few extra problems that I had. The Elite Plumbing team are extremly profesional and really do care about the customer. They will be my first call now for all plumbing issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Lori M.
12/2012
5.0
plumbing
 + -1 more
Fast service! After calling, we were given appointment for the next morning! They called the next morning at the time discussed when appointment was made and work was done within an hour.
Description of Work: Replaced kitchen faucets and cut-off valves
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Rick B.
12/2012
5.0
plumbing
 + -1 more
Repair took about 30 mins. They were few minutes late due to running late.
Description of Work: Repaired leaky pipe. Professional service at a fair price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$85
Lorraine M.
12/2012
5.0
plumbing
 + -1 more
company did great work , didn't over charge and was professional.
Description of Work: the company retightened the toilet tank bolts to fix leakage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Linda S.
12/2012
5.0
water heater repair, plumbing, wells
 + 1 more
I called Elite Plumbing to install a pump on the hot water line. They showed up on time and did a quick thorough job.
Description of Work: Installed a pump on the hot water line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
John C.
12/2012
5.0
plumbing
 + -1 more
Frank was willing to come in the late afternoon but I had to reschedule. We picked another mutually agreeable date and time. He arrived as scheduled and completed all the work within the time allowed. I like to watch and help where possible. Frank was perfectly fine with that and didn't mind my questions. We talked about some other projects and I'm sure I'll him again.
Description of Work: Replaced a kitchen faucet, installed a new dishwasher, replaced a sink drain trap in a bathroom, repaired a leaking outside water faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Erik O.
12/2012
5.0
plumbing
 + -1 more
Very professional service. Courtesy phone call the day prior to confirm the service appointment was appreciated (I had to reschedule once, but no issues on the 2nd attempt). He asked what kind of service would be done & recommended certain brands and offered to provide cost-estimate for replacement kitchen sink kits. Initial estimate of 4 hours of time & thus about $200 in extra labor costs. Service technician arrived on time & made a verbal estimate of about $150 do complete job. Efficiently removed the previous sink & hardware and began installation of customer-provided hardware. Had to make a brief (30 min) errand during the middle of installation to go to nearby local hardware store to acquire the required PVC pipe fitting-hardware. During installation of the garbage-disposal. Discovered a leak & recommended replacement. Customer purchased & provided new garbage disposal. Technician returned the following day for installation of the new garbage-disposal. First day total time was approximately 3.5hrs. 2nd day was 1 hr. Overall prompt, professional, courteous service. There is a minor service-fee for credit-card payments.
They came out and fixed the items quickly. They also crawled under the house to inspect the smell. Found no problems. Priced well and responsive. This was the first time we used Elite because the plumber we used before never returned two of our calls. We will be more than happy to make Elite Plumbing our new service provider.
Description of Work: Slow shower drain. Toliet not evacuating when flushed. Smell in the back yard nead crawl space.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Ceramic Tile,
Wells and Pumps
FAQ
Elite Plumbing is currently rated 4.5 overall out of 5.
Sunday: 7:00 AM - 7:00 PM
Monday: 9:00 AM - 3:00 PM
Tuesday: 9:00 AM - 3:00 PM
Wednesday: 9:00 AM - 3:00 PM
Thursday: 9:00 AM - 3:00 PM
Friday: 9:00 AM - 3:00 PM
Saturday: 7:00 AM - 7:00 PM
Elite Plumbing accepts the following forms of payment: Check,MasterCard,Visa