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Elite Plumbing

Plumbing, Water Heaters, Kitchen and Bath Remodeling,

About us

Plumbing & Natural Gas Contractors. Med Gas Installers. Med Gas Inspector. Bath & Kitchen Remolds. Hot Water Heaters. Tankless Water Heaters. All Plumbing For Service in the Tidewater Area Contact: Franklin Mills - (757)-287-6949 For Service in the South Side Area Contact: Dale Kelso - (757)-285-7043

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Gas, Med Gas, Gas Logs, Water Heaters, Leaks, Re-pipes, Bath& Kitchen

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.5463 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
12%
3
6%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 26-50 of 463 reviews

Gary S.
09/2015
5.0
plumbing
  + -1 more
Excellent all the way. Prompt response once I put in request to Angie's List. Evaluated the situation, contacted me back with cost of parts and labor costs, set up a date for return, and handled the appointment and completed service efficiently. It involved a complicated addition of a shower handle to an existing Jacuzzi Walk In Tub. Owner/Service Man was terrific all the way.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$950

TED D.
09/2015
5.0
plumbing
  + -1 more
Fast, efficient set of plumbing services. He explained what he was doing in detail and concentrated on his work.
Description of Work: Several plumbing repairs around the house. Reran a kitchen cold water line; adjusted several faucets; rebuilt a toilet tower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dan T.
09/2015
4.0
plumbing, water heater repair
  + 0 more
I didn't have to pay more than the "Big Deal" I purchased. We didn't exactly know what's going on. One of the things they said they could do is flush it. It didn't fix it.
Description of Work: We were having problems with the water heater. We ended up replacing it.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0

$75

john G.
09/2015
1.0
plumbing
  + -1 more
Had no contact with vendor..left messages and emails.
Description of Work: Nothing..left messages and and voicemails..no response.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$60

Marrian M.
08/2015
1.0
plumbing
  + -1 more
Did not show up at the appointed time. Had to call and remind him. Inspected and said he would get back with an estimate. Never called back.
Description of Work: Drained HW heater and inspected

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$75

Response from Elite Plumbing
Sorry do not want to work at your house ... Sorry ps call you told you I was running late

NIkita Y.
08/2015
5.0
plumbing
  + -1 more
Beat me to the property and was done by the time I arrived! I inspected the work and gladly paid him! Thanks again!
Description of Work: Fixed leak in rental. Installed new pipe, and saved the day. Beat me to the property and was done by the time I arrived! I inspected the work and gladly paid him! Thanks again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tony M.
08/2015
4.0
plumbing, water heater repair
  + 0 more
After purchasing the deal for 2-hours of plumbing labor and service call to use at our newly purchased home, we scheduled Frank for a visit. He diagnosed our water heater as requiring replacement, and we paused the service call so we could contact our home warranty service. After arranging for the delivery of a new water heater, Frank did the installation, adding the additional $200 to our original purchase. Frank was reliably on time and performed the work well. We'll certainly use him again.
Description of Work: Frank installed a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$375

Blaine B.
07/2015
4.0
water heater repair
  + -1 more
The guy was pleasant and things went well. I didn't realize how stupid it was to have to pay to have a water heater washed. No slid against him but when I saw what he did, I kind of felt that it was kind of wasted money. Now I know that so the next time I will just hook a hose up and do the same thing. They did honor the big deal price. It was an easy 75 dollars made for their company. He didn't put in a lot of effort and work to get anything done but I guess it was what it was. In the future if I needed those type of services then I would shop around but I wouldn't discount them because of that. I would definitely consider them for future.
Description of Work: The big deal service from Elite Plumbing was for the water heater thing. All he did was basically took a hose up and turned it on and let some water pour out and that was it. He did supposedly walk around and checked the plumbing in the hose and that was pretty much it.
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

George O.
07/2015
5.0
plumbing, water heater repair
  + 0 more
It was alright. The man came the day that he said he would. After I saw what he did, I said, I could kind of do that. For somebody who's not really handy, that was a good deal, I think. He attached a water hose to it in the attic and ran the water hose down to the bathroom and drained it. I asked a couple of questions while we were at it and it took about five minutes. I thought the plumber was a cool guy.
Description of Work: He just drained the water heater.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

stephanie S.
07/2015
2.0
plumbing, water heater repair
  + 0 more
I paid up front for 2 hrs this took 30min. Didn't offer to do anything else to fill the time or any money back but charged for parts of course. Then to top it off he failed to tighten the new fittings all the way so it was still leaking.
Description of Work: Repaired a water heater leak

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$175

karen B.
07/2015
1.0
plumbing
  + -1 more
I told them in a message that it was an emergency. I realized it was the fourth of July the next weekend, so I assumed it would take a little extra time for them to get in touch with me. It's been weeks now and I have yet to hear back from them. They never called me back. I had to call someone else, who was out within 2 hours of me calling them.
Description of Work: I purchased a deal from angie's list for $99

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$99

Daniel G.
07/2015
3.0
plumbing
  + -1 more
My experience with them was okay. It was a pretty superficial examination of the problem and I didn't think he was thorough. He was adequate but not great.
Description of Work: I purchased a Big Deal to get the temperature of the water in our kitchen sink looked at.

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0


Katherine L.
07/2015
4.0
plumbing
  + -1 more
It was fair. He did good work but he wasn't the best at communicating. The work that he performed was very good but afterward when I needed him to come for an additional job, he didn't return phone calls. He did the work in a very timely fashion.
Description of Work: He did plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$175

John M.
07/2015
5.0
plumbing
  + -1 more
Arrived on time and completed job quickly. Fixed 2 faucets [minor adjustments] at no charge. Would recommend!
Description of Work: Drained hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Phillip F.
07/2015
4.0
plumbing
  + -1 more
He was nice guy but I will give him a “B”. He was very sporadic and he had to come back and forth because some of the stuff he did had to be done over again. I would not use him again but I think what he did was okay. He is good at what he does but not to the point where we were satisfied. He was good and a nice guy. The work that he did was okay but I would not hire him again.
Description of Work: I used the services of Elite Plumbing. I think we had a clogged sewer line.
Rating CategoryRating out of 5

Amy L.
07/2015
5.0
plumbing
  + -1 more
He was wonderful. I can't say enough good things about him. Extremely compotent, efficient, effective, and knowledgeable person. They cleaned everything up and everything was the way it was suppose to have been. I liked that they were efficient and effective. I would tell a friend that I would hire the person in a heart beat.
Description of Work: Plumbing. They replaced a kitchen faucet and other issues with the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jin Y.
06/2015
1.0
plumbing
  + -1 more
I made phone call on 6/11. FRANK WAS IN THE MEETING but he talked to me briefly and promised call me back., he did . HE WANT ME CALL HIM ON 6/12 . I CALLED HIM IN THREE DAYS CONTINUALLY AND LEFT THE MESSAGES . I HAVE NOT RECEIVED ANY RESPONSE FROM HIM UNIT NOW. How his company is rated on A.
Description of Work: NO RESPONSE! NOT PROFESSIONAL !!!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Elite Plumbing
I told you the first time I talked to you I did not have any time this week to install your water heater sorry if you did not understand what I was telling you thank you have a great day

Donald F.
06/2015
5.0
plumbing
  + -1 more
I was very satisfied with his work. Extremely professional and competent.
Description of Work: Repaired external faucet, repaired kitchen faucet and leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Eric J.
06/2015
5.0
plumbing
  + -1 more
Contracted arrived and tried different methods to find the cause of the problem . After determining that it was under the house he went under the house and used a snak to clear the drain.
Description of Work: Found cause of clog in my deep sink and cleared it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Yvette J.
06/2015
5.0
plumbing
  + -1 more
He completed the job and was very professional and friendly.
Description of Work: Flushed the water heater and inspected the faucets throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

timothy P.
05/2015
4.0
home remodeling, plumbing
  + 0 more
Frank was really good in keeping in contact and juggling his schedule around mine. He was a really nice guy. We have a terrible situation for a bathroom remodel that was destroyed by another contractor. So the job itself is a bear. Maybe Frank didn't want the job. I am not sure. But he gave me an e mailed estimate to install things that I didn't need. Like a bathtub drain when we aren't installing a bathtub. I responded to his estimate and asked him to remove these items that were not in the "design". I never heard from him again. I was ready to hire him immediately and had all the money set aside. Like I said before, in his defense the job is a nightmare. I understand if he didn't want to take it on. I just wish he would have let me know so I could move on to the next guy.
Description of Work: Estimate

Rating CategoryRating out of 5
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$1,800

Response from Elite Plumbing
Sorry I have been waiting for you to call I thought you had received my email

Jennifer J.
05/2015
5.0
plumbing
  + -1 more
Very prompt and responsive! Excellent work done quickly and honestly. We will definitely use Elite again!!
Description of Work: Fixed a leak in our kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BJ S.
05/2015
4.0
plumbing, water heater repair
  + 0 more
Because I have an hectic work schedule it was very hard for the two of us to get a schedule to agree upon. Technician was kind enough to meet with me on a Sunday in between family function to accommodate my need. Friendly and punctual
Description of Work: replace water heatert

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Samar S.
05/2015
5.0
plumbing
  + -1 more
He was quick and cleaned up after himself.
Description of Work: Flush out the water heater, and checked plumbing inside the house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Zaneta Z.
05/2015
3.0
plumbing, water heater repair
  + 0 more
He was supposed to check my whole house for plumbing, thats what I paid for, he was more concerned about just getting the water heater drained. I asked him what he thought about my washing machine not working as the water was not coming through and he responded "I don't know, you should get a repair man out" or something of that nature. He never went upstairs at all and opened the door to my down stairs bathroom vanity looked inside and that was it. Useless. If I hadn't have left for work and left this so long I would have asked for a refund.
Description of Work: water heater flush

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$75

Response from Elite Plumbing
If you would like me to stop back by and get it through your plumbing I will be more than happy to do that at your convenience thank you

Contact information

2412 Townfield lane, Virginia Beach, VA 23454


Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
9:00 AM - 3:00 PM
Tuesday:
9:00 AM - 3:00 PM
Wednesday:
9:00 AM - 3:00 PM
Thursday:
9:00 AM - 3:00 PM
Friday:
9:00 AM - 3:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Ceramic Tile,
Wells and Pumps

FAQ

Elite Plumbing is currently rated 4.5 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 9:00 AM - 3:00 PM

Tuesday: 9:00 AM - 3:00 PM

Wednesday: 9:00 AM - 3:00 PM

Thursday: 9:00 AM - 3:00 PM

Friday: 9:00 AM - 3:00 PM

Saturday: 7:00 AM - 7:00 PM

Elite Plumbing accepts the following forms of payment: Check,MasterCard,Visa
Yes, Elite Plumbing offers free project estimates.
No, Elite Plumbing does not offer eco-friendly accreditations.
No, Elite Plumbing does not offer a senior discount.
Yes, Elite Plumbing offers emergency services.
Yes, Elite Plumbing offers warranties.
Elite Plumbing offers the following services: Plumbing, Gas, Med Gas, Gas Logs, Water Heaters, Leaks, Re-pipes, Bath& Kitchen
Ask for details.

Contact information

2412 Townfield lane, Virginia Beach, VA 23454


Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
9:00 AM - 3:00 PM
Tuesday:
9:00 AM - 3:00 PM
Wednesday:
9:00 AM - 3:00 PM
Thursday:
9:00 AM - 3:00 PM
Friday:
9:00 AM - 3:00 PM
Saturday:
7:00 AM - 7:00 PM