Eco Carpet Pro

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

When you're looking for carpet, tile and grout, upholstery or area rug cleaning in the Williamsburg and Hampton Roads area, look to Eco Carpet Pro. We at Eco Carpet Pro strive to offer the best quality cleaning available: we only use Green Cleaning Products, offer a convenient service, and do it all at a great price. If you need a fast, reliable and safe carpet cleaning service, look no further! Eco Carpet Pro is your answer. From day one, our mission has been to offer all of our customers a high-quality organic carpet cleaning service at an affordable price. As a family operated company, we know all too well the dangers of conventional carpet cleaning products, and since we didn’t want our family exposed to these chemicals, we don’t want our customers and their families exposed to them either. That is why we only use natural and organic cleaning products; in fact, all of our products are rated the safest rating under OSHA. When you choose us to clean your carpets, you can rest assured that you are selecting the greenest way to clean your living space. We currently service Williamsburg, Virginia Beach, Chesapeake, Suffolk, Norfolk, Portsmouth, Yorktown, Newport News, Hampton, Isle of Wight, Smithfield and Carrollton areas. We gain our outstanding reputation by providing exemplary customer care and customized green cleaning to hundreds of families across greater Hampton Roads and Williamsburg areas. We would be honored to care for your family too!

Business highlights

12 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

Carpet Cleaning, Upholstery Cleaning, Tile and Grout Cleaning, Area Rug Cleaning

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.952 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
2%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 26-50 of 52 reviews

Greg R.
01/2019
5.0
carpet cleaners
  + -1 more
Everything went well
Description of Work: They cleaned the carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Eco Carpet Pro
Thank you so much for sharing your experience with Eco Carpet Pro. We are so glad we were able to help. Look forward to cleaning your home again soon! With Respect, Neil C. - Owner of Eco Carpet Pro.

Gina O.
10/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Eco Carpet Pro
Thank You! Neil, Owner

Roslyn M.
07/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: Cleaned all carpet in house. Some stains did not get removed. |Not sure of overall cleaning method.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Response from Eco Carpet Pro
Thank you for your feedback! We are sorry to hear there are some stains not get removed. We have satisfaction guarantee, please give us a call at 809 2228 so we can take care of it. Sincerely, Neil - Owner

Roslyn M.
07/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Did good job. Technician polite and professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Eco Carpet Pro
Dear Client - Thank you for choosing Eco Carpet Pro! We hope to see you again, for your future cleaning needs. Neil, Owner

Anthony B.
04/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Eco Carpet Pro
Dear Eco Carpet Pro Client, Thank you for your business and for your straight A rating. We will continuously work hard for you. Neil Owner of Eco Carpet Pro 757 809 2228

Bridget P.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: VLM carpet cleaning of 9 areas and 2 staircases. Excellent services. Carpets look revived!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Eco Carpet Pro
Dear Client: Thank you very much for giving your feedback here on Angie’slist. We are very glad that you are happy with the service. Your satisfaction is our top priority and we look forward to a long lasting partnership. Sincerely, Neil Carson Owner of Eco Carpet Pro 757 809 2228

Michele M.
12/2015
5.0
carpet cleaners
  + -1 more
I found Eco carpet pro on Angies list and decided to try them because of the great reviews and the special they were running. I'm glad we did. Shawn was very accommodating in setting up a time to come and Perry showed up right on schedule. It took about an hour and a half for him to clean five areas in my home. With the exception of one small area - carpets look almost new. Perry explained that the one area that still looked a little dirty would need to be cleaned again and would probably need a hot water cleaning which was a different service. I'll definitely have them back when it's time for a cleaning again!
Description of Work: Perry came out and cleaned five rooms for us!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Eco Carpet Pro
Dear Client: Thank you very much for your feedback. We are very glad that you are happy with the service. We look forward to servicing you home again soon. Sincerely, Neil Carson Owner of Eco Carpet Pro 757 809 2228

margie T.
12/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We are completely satisfied with Eco Carpet Pro, this is the third time we have used them. They are professional, on time, and the work is exemplary. We had a chair with a very large stain which we frankly didn't expect to come out. Perry worked on the stain and it is 100% gone. The stairs were in terrible condition, and Perry worked on them until they looked like new.
Description of Work: cleaned an upholstered couch and chair, and cleaned a carpeted staircase

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Eco Carpet Pro
Dear Eco Carpet Pro Client, Thank you very much for your feedback and we really appreciate your business. We are very glad that you see great value in using us and we look forward to hearing from you again. Sincerely, Neil Carson Owner of Eco Carpet Pro 757 809 2228

Patricia B.
11/2015
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: said the carpets had a smell of ammonia and that was because they weren't cleaned correctly. Didn't get the soiled cushions clean and looked worse than before cleaning. A lot of talk and little action!

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
punctuality
5.0

$167

Response from Eco Carpet Pro
Dear Eco Carpet Pro Client, Thank you so much for giving your feedback here on Angie's List. As a company, we take great pride in providing the best possible services. Reviews help us to stay proactive in our goal for excellence. We offer a 24-hour guarantee so that all of our clients to know that we truly care about the quality of their cleanings, and we want to take care of issues promptly. We always contact our clients after the clean, via email and phone to make sure the clean was satisfactory. We apologize that we were unaware of any issues sooner. Upon receiving this review, we were glad that we were able to reach you and remedy the situation for you. Based on your final feedback, via phone message, we are glad that you are pleased with the results and will even consider using us for future services. Thank you for choosing Eco Carpet Pro and for your patience while we resolved the issues. If you ever need anything, please continue to reach out to us so we may make your day brighter. Neil Carson Owner of Eco Carpet Pro 757 809 2228

Heather B.
10/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Jim M.
10/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Jaris Riley provided an excellent and comprehensive carpet cleaning service! This was his third visit to the house to either clean some carpet or upholstery and each time, his work has far exceeded my expectations. He is very knowledgeable and detailed; friendly to communicate with. I will continue to use ECO CarpetPro in the future as required, and I highly recommend their service to others.
Description of Work: Cleaned the carpet in the stairwell, upstairs hallway, master bedroom, and children's entertainment room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

Frank L.
09/2015
5.0
carpet cleaners
  + -1 more
Technician (Jaris) called approximately 25 minutes before appointment to say he was on his way. He arrived on time for schedule appointment. He stated cleaning would take approximately 2.5 hours which it did. He worked steadily throughout that time. He was polite (addressing me as Mr. ..... throughout), friendly, and professional. He explained what he would be doing and how long it would take to dry. Once finished he explained an optional procedure which could be purchased, but there was no high pressure from him to purchase this option. The carpets were dry in the time frame that he specified. We were well satisfied with the cleaning. I would use this company and would request this technician for future cleanings.
Description of Work: Carpet cleaning for 5 rooms and stairway was performed using the low moisture procedure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Mark G.
06/2015
5.0
carpet cleaners
  + -1 more
Everything went very well. Eco Carpet first vacuumed everything, then used their rotating carpet cleaner to clean everything. This is cheaper than Stanley Steamer which I've used in the past. One differences to keep in mind is that Eco Carpet only has one technician doing the job so it took about 3 hours. Also, the cleaner is pretty loud as opposed to S.Steamer which has their unit in the truck. Overall, I would definitely use these guys again!
Description of Work: Cleaned carpet in 6 rooms, 1 walk in closet, hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$244

Response from Eco Carpet Pro
Dear Eco Carpet Pro Client, Thank you very much for your feedback and we really appreciate your business. We are very glad that you see great value in using us and we look forward to hearing from you again.

Lily T.
05/2015
5.0
carpet cleaners, ceramic tile, upholstery cleaning
  + 1 more
We decided to try Eco Carpet Pro in Chesapeake to help us clean our house, especially after throwing a few parties for the last 6 months. Eco Carpet Pro did a wonderful job, including an amazing cleaning on the carpeted stairs that we never thought the carpet would change color. We were so used to the dirty carpet color that we thought that was the color of the carpet. There were a few spots on the carpet that had stains from wine, coffee, pasta sauce, etc. that were gone after they finished cleaning. They also cleaned the tile & grout in the entryway (heaviest traffic area) and kitchen. Perfect grout, perfectly clean tiles. We also had our area rug cleaned and very impressed. We can't believe how amazing the rug looks and feels soft. The color didn?t fade and no chemical odor from the cleaning process. After that they inspected our upholstery (sofa/couch and dining chairs). After they finished cleaning, everything is now perfectly cleaned, no smells, no spots and look brand new. Finally our house is ready for the next parties. Thanks to Eco Carpet Pro.
Description of Work: Carpet cleaning, tile & grout, area rug, and upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$415

Response from Eco Carpet Pro
Dear Eco Carpet Pro Client, Thank you very much for your nice review. We are so glad that we were able to please you and make your home ready for the next party! Look forward to hearing from you again soon! Best Wishes, Neil C - Owner of Eco Carpet Pro 757 809 2228

Franklin B.
04/2015
5.0
carpet cleaners, ceramic tile, oriental rug cleaning, upholstery cleaning
  + 2 more
Returned to them because they had cleaned my carpets before, and that went very well. Very satisfied with results! Especially the tile and grout and area rug cleaning. I have been using different people for over 30 years, and nobody has ever done this good a job.
Description of Work: Cleaned Area rug, upholstery, carpets, tile, and grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Eco Carpet Pro
Dear Eco Carpet Pro Clients, Thank you very much for your review. We really appreciate your business and being a loyal customer. Your complete satisfaction is always our top priority. We look forward to cleaning your carpet, title and grout again! Sincerely, Neil C. - Owner of Eco Carpet Pro 757 809 2228

Patricia P.
12/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Bobby went over the process with me (he is very knowledgeable) gave me advice on how to care for my 12 year old carpet. My sofas and carpet look great. I will be calling them again in June.
Description of Work: Bobby Sears cleaned my living room, dining room, hallway, sofa and love seat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$243

Response from Eco Carpet Pro
Thank you so much for taking the time to post such a wonderful review. We really appreciate and value your opinion!

Lourdes D.
10/2014
5.0
carpet cleaners
  + -1 more
Perry Williams did an excellent job. This was a move out clean and the carpets looked amazing after he was done. Wish we would have had them cleaned more often. He did a great job explaining which stains he could get out, and which were likely permanent. He worked on all of them and they came out much better than expected.
Description of Work: Deep cleaned entire home carpets. Spot treatment for stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Eco Carpet Pro
Thank you for such a great review! We are always striving to provide the best customer experience possible!!

Ed H.
09/2014
5.0
carpet cleaners
  + -1 more
We were thrilled with them! The called ahead of time, they showed up on time, and the follow-up was impressive. The courtesy shown by the individual who cleaned the carpets was great.
Description of Work: They came to clean our carpets in our whole home. They cleaned about 7 areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Eco Carpet Pro
[member name removed], Thank you for taking the time to post such a great review! We strive to provide the best experience possible and love hearing we have succeeded!

Adria V.
06/2014
5.0
carpet cleaners
  + -1 more
The service was excellent and I am very impressed with how great the carpets look. The crew is very thorough about cleaning up after themselves as well. I would highly recommend.
Description of Work: Cleaned carpet for 3 rooms (living room, 2 bedrooms)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Eco Carpet Pro
Dear Eco Carpet Pro Customer, Thank you for your great review! It is always good to hear that things are going as they should! Thank you again and have a great day!

Kathryn P.
12/2013
5.0
carpet cleaners
  + -1 more
The job went very well- the cleaner was punctual, friendly, and thorough. The company called ahead to confirm, and then called again to follow up and ensure our satisfaction. We will use company again very soon... Hoping to set up an appointment to clean the house we just vacated!
Description of Work: Cleaned all carpeted areas in our new home, including stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Eco Carpet Pro
Dear Eco Carpet Pro Customer, I am so pleased to hear that your service was satisfactory. We strive to provide excellent service in the home and on the phone to all of our customers. We look forward to hearing from you to get the carpets cleaned in you newly vacated home as well. Warmest Regards Lily Carson Owner 757-809-2228

Pam T.
11/2013
5.0
carpet cleaners
  + -1 more
Went very well. Perry was very polite and professional as well as on time. He explained everything as he went along.
Description of Work: They cleaned the carpet in the master bedroom and both kids rooms as well as our stairs and upstairs landing. We also had them clean an 8 x 11 area rug. They deodorized and put scotch guard down on all areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267

Response from Eco Carpet Pro
Dear Eco Carpet Pro Customer, I am glad to hear that you had a great experience with our company. We strive to provide excellent service to all of our customers. Thank you for your wonderful review. Sincerely, Lily Carson Owner 757-809-2228

Pam T.
11/2013
5.0
carpet cleaners
  + -1 more
Perry was outstanding and very professional. He arrived in a timely manner and communicated everything as he went along. The carpets look and smell like new. I would not hesitate to call Perry the next time my carpets need a cleaning. Thank you Perry for the dedicated hard work you put into cleaning my carpets and rug.
Description of Work: Cleaned, deodorized, and applied spot guard to 3 bedrooms and large area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Eco Carpet Pro
Dear [member name removed], I am so glad to hear the kind words you have about our company and technician. We always enjoying hearing our customers feedback especially when they have such wonderful things to say. Best Regards, Lily Carson 757-809-2228

barbara B.
10/2013
5.0
carpet cleaners
  + -1 more
Mr. P. Williams was on time and he informed me of everything that will be done. He was very professional. My carpets look great.
Description of Work: 4 Bed rooms, living room, dinning room, family room. They also did deodorizing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$394

Response from Eco Carpet Pro
Dear Eco Carpet Pro Customer, We appreciate you taking the time to post a review about your services. We love to hear from our customers and we look forward to assisting you with your next carpet cleaning needs. Sincerely Lily Carson Owner 757-809-2228

Kathryn M.
09/2013
5.0
carpet cleaners
  + -1 more
Perry was polite and professional while in our home. He cleaned our 2 1/2 year old, dense, light colored carpeting located on the stairs, in 1 hallway, and in 3 bedrooms in a timely and thorough manner. Our carpet looks brand new!
Description of Work: Professional and thorough service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$116

Response from Eco Carpet Pro
Dear Eco Carpet Pro Customer Thank you for your feedback on your service. We always love to hear from our customers. I am glad that we were able to provide you with quality carpet cleaning. Warmest Regards, Lily Carson Owner 757-809-2228

Bret S.
09/2013
5.0
carpet cleaners
  + -1 more
Perry did an over-and-beyond the call of duty job. he was very kind, considerate and professional all the way through. my carpet areas look amazing. working with eco carpet pro has been an overall pleasant experience. i highly support them, am grateful for their service and recommend them to anyone. i deeply believe in what they do and the products they use. so wonderful having a green company with amazing customer service.
Description of Work: Cleaned all carpets in our townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Eco Carpet Pro
Dear [member name removed], Thank you for the amazing things you had to say about our company and our technician Perry. We strive to provide our customers with a friendly service they can count on as well as the highest quality results. Warm Regards Lily Carson - Owner 757-809-2228
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Contact information

6501 Auburn Dr, Virginia Beach, VA 23464

http://www.ecocarpetpro.com

Service hours

Sunday:
10:00 AM - 4:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Oriental Rug Cleaning,
Floor Cleaning and Waxing

FAQ

Eco Carpet Pro is currently rated 4.9 overall out of 5.

Sunday: 10:00 AM - 4:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 10:00 AM - 4:00 PM

Eco Carpet Pro accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Eco Carpet Pro offers free project estimates.
Yes, Eco Carpet Pro offers eco-friendly accreditations.
Yes, Eco Carpet Pro offers a 10% senior discount.
No, Eco Carpet Pro does not offer emergency services.
No, Eco Carpet Pro does not offer warranties.
Eco Carpet Pro offers the following services: Carpet Cleaning, Upholstery Cleaning, Tile and Grout Cleaning, Area Rug Cleaning

Contact information

6501 Auburn Dr, Virginia Beach, VA 23464

http://www.ecocarpetpro.com

Service hours

Sunday:
10:00 AM - 4:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM