Eco Carpet Pro

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

When you're looking for carpet, tile and grout, upholstery or area rug cleaning in the Williamsburg and Hampton Roads area, look to Eco Carpet Pro. We at Eco Carpet Pro strive to offer the best quality cleaning available: we only use Green Cleaning Products, offer a convenient service, and do it all at a great price. If you need a fast, reliable and safe carpet cleaning service, look no further! Eco Carpet Pro is your answer. From day one, our mission has been to offer all of our customers a high-quality organic carpet cleaning service at an affordable price. As a family operated company, we know all too well the dangers of conventional carpet cleaning products, and since we didn’t want our family exposed to these chemicals, we don’t want our customers and their families exposed to them either. That is why we only use natural and organic cleaning products; in fact, all of our products are rated the safest rating under OSHA. When you choose us to clean your carpets, you can rest assured that you are selecting the greenest way to clean your living space. We currently service Williamsburg, Virginia Beach, Chesapeake, Suffolk, Norfolk, Portsmouth, Yorktown, Newport News, Hampton, Isle of Wight, Smithfield and Carrollton areas. We gain our outstanding reputation by providing exemplary customer care and customized green cleaning to hundreds of families across greater Hampton Roads and Williamsburg areas. We would be honored to care for your family too!

Business highlights

12 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

Carpet Cleaning, Upholstery Cleaning, Tile and Grout Cleaning, Area Rug Cleaning

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.952 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
2%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 1-25 of 52 reviews

Jeanette C.
05/2022
5.0
carpet cleaners
  + -1 more
Willie Bell did an awesome job cleaning and removing the pet stains from the carpets. He was very friendly, polite, and professional. I will have no problem requesting him again in 6 months. I will also refer him to my friends and family who need carpet cleaning services.
Description of Work: Carpets cleaned in living room, dining room, and hall. Also pet stain removal and deodorizing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Eco Carpet Pro
Thank you so much [Member Name Removed]for sharing your experience with Eco Carpet Pro. We are so glad we were able to help. Look forward to cleaning your home again soon! Thank you for supporting our family-owned local small business. With Respect, Neil C. - Owner of Eco Carpet Pro.

Tim L.
06/2020
5.0
carpet cleaners
  + -1 more
We had a great technician, who gave us very good information on the care of our Berber carpet. Punctual, professional, and thorough!! We will use again and would highly recommend.
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Eco Carpet Pro
Thank you so much for sharing your experience with Eco Carpet Pro. We are so glad we were able to help. Look forward to cleaning your home again soon! With Respect, Neil C. - Owner of Eco Carpet Pro.

john B.
08/2019
5.0
carpet cleaners, ceramic tile, upholstery cleaning, floor cleaning
  + 2 more
The tech showed up on time, professional, friendly, taking care to not track in dirt from outside. He did an outstanding job, with carpets looking like new when he left ..... far better than possible with a home steam clean system. He also cleaned the tiling, whitening the grout, and a chair that had some staining (made perfect). He did a fantastic job, highly recommended, and I will use their services again.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Eco Carpet Pro
Thank you so much for sharing your experience with Eco Carpet Pro. We are so glad we were able to help. Your satisfaction is our top priority. Look forward to cleaning your home again soon! With Respect, Neil C. - Owner of Eco Carpet Pro.

Jim K.
12/2018
5.0
carpet cleaners
  + -1 more
Outstanding work. Technician, Chris, was thorough and explained all the options. Work was completed on time, and to our satisfaction. Will use again.
Description of Work: Carpet Cleaning of (3) Bedrooms, and stain removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$256

Response from Eco Carpet Pro
Thank you so much for sharing your experience with us. We aim to please and are so glad that we were able to help. Look forward to servicing your home again soon! Sincerely, Neil C. - Owner of Eco Carpet Pro 757 809 2228

Joyce J.
11/2018
5.0
carpet cleaners
  + -1 more
It went well, as the technician paid attention to all my concerns and offered advice.
Description of Work: Carpets cleaned in 5 areas of the house. Several stains were removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Eco Carpet Pro
Thank you so much for sharing your experience with us. We appreciate your business. Look forward to servicing your home again soon. Sincerely, Neil C. - Owner of Eco Carpet Pro 757 809 2228

jorge D.
04/2018
5.0
carpet cleaners
  + -1 more
This place does excellent work. I will definitely be using this company for all my carpet cleaning needs in the future.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Savannah W.
02/2018
5.0
carpet cleaners
  + -1 more
We were moving out of the home and putting it up for sale, so we needed the carpets cleaned. The carpets were cleaned, deodorized and stains were removed. We had carpet in 6 rooms that needed to be cleaned. Two or three of them had to be deodorized as we had dogs in the home.
Description of Work: Carpets Cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$344

carol D.
01/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Eco Carpet Pro used their "low moisture" method and the upholstery looks like new again. Our heavily used stairway carpet runners look terrific. Very pleased! This company is responsive and knowledgeable - professional from start to finish. Highly recommend them. We'll certainly be utilizing their services again.
Description of Work: We had four upholstered chairs, one sectional and two sets of carpeted stairs cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane J.
12/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Perfect. Everything went very well. The technician was very conscientious and courteous.
Description of Work: Cleaned and deodorized a sectional sofa and fairly large ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Connie U.
04/2017
5.0
carpet cleaners
  + -1 more
Getting our carpets cleaned was a very smooth, efficient process from initial call to completed service. Robert, our technician, was very pleasant and explained everything he was doing. Will definitely hire again.
Description of Work: Carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

polina B.
03/2017
5.0
carpet cleaners
  + -1 more
Perry and Robert did an outstanding job on my carpet. It turned out better then expected. Perry explained everything in detail and answered all my questions. I would definitel
Description of Work: carpet cleaned in 2 bedrooms and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Response from Eco Carpet Pro
Dear Eco Carpet Pro Client, Thank you for your business, and for taking the time to write a review. We look forward to seeing you again for your future needs! Sincerely, Neil, Owner Eco Carpet Pro 757-809-2228

Kevin E.
02/2017
5.0
carpet cleaners
  + -1 more
Agreed time window and gentleman showed up within the window. We reviewed each room so that I knew what the cleaning results may be. Carpets were cleaned to my satisfaction. Gentlemen was very courteous and professional.
Description of Work: Cleaned five rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Eco Carpet Pro
Dear client - Thank you for your business, and for taking the time to share your experience. Sincerely, Neil, Owner

Christine C.
02/2017
5.0
carpet cleaners
  + -1 more
The carpets came out great!! they are so clean, close to new looking! even spots i could not get out, Perry was able to remove!! He was a great technician, a perfectionist-which worked to my advantage!! will def use them again!
Description of Work: My carpets had not been cleaned for years (i vacuumed regularly, and spot cleaned, but not professionally cleaned). So needless to say they were in desperate need of cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Eco Carpet Pro
Dear Client, Thank you for your business, and for taking your time to provide valuable feedback! Perry definitely embodies what we strive to achieve in service, and customer service! We look forward to providing great service to you in the future! Sincerely, Neil, Owner

Leah G.
01/2017
5.0
carpet cleaners
  + -1 more
Tech was very knowledgable and honest. Was unable to do steam clean due to no outside hydrant available close to apartment location. Warned that dry clean may not get up all stains and gave choice to proceed. Only the worst of the stains did not come out with this method, but some were there for years, so not unexpected. All in all, a very satisfactory job.
Description of Work: Cleaned carpet for apartment moveout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from Eco Carpet Pro
Dear client, Thank you for choosing Eco Carpet Pro, and for taking your valuable time to share your experience! I hope that we helped make your move a bit easier. Having offered Low Moisture cleaning for a while, we are very pleased with the results, which include a much quicker dry time, as well as a deep aggressive clean. We look forward to servicing your future cleaning needs! Sincerely, Neil, Owner

Kate F.
12/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Service was great! Leslie was very quick to reply to my email inquiry about pricing. Perry was prompt, personable and careful to complete the job.
Description of Work: Carpet and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Eco Carpet Pro
Dear ECO Carpet Pro client, Thank you for your valuable feedback. We strive to provide a pleasant customer service experience from initial client contact, through to follow-up on service satisfaction. We hope to see you again! Sincerely, Neil, Owner

Michael W.
12/2016
5.0
carpet cleaners
  + -1 more
We just had 6 areas of carpet cleaned by Eco Carpet Pro. The whole experience was excellent from the initial contact call to the completion of the cleaning. Everyone at Eco are professional and knowledgeable. Chris, the technician was courtesy and on time. Thanks for a job well done.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from Eco Carpet Pro
Dear Eco Carpet Pro Client, Thank you for your business and for your feedback. I'll share your kind words with Chris. I hope we see you again for your future cleaning needs. Sincerely, Neil, Owner

Linda M.
11/2016
5.0
carpet cleaners
  + -1 more
Very Well. Considering the carpets were extremely dirty and well worn the job was done well. The ground in dirt is gone and there are no stains to be seen on any of the carpets. Perry Williams did an excellent job. It did take a little longer to dry--it was a rainy and damp day. But we are very pleased with the job Perry did for us. I would highly recommend Perry and Eco Carpet Pro for carpet cleaning.
Description of Work: Carpet Cleaning of 2 bedrooms, hallway, Living room and family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Response from Eco Carpet Pro
Dear Client, Thank you for choosing Eco Carpet Pro, and for your review and feedback! I've passed along your comments to Perry, and he gave me a big smile. The dampness does can have a big impact on dry time, but just keeping the air moving makes a difference. If you'd like to see great results with a much quicker dry, we'd love to show you our low moisture method next time! Thanks! Neil, Owner

Catherine L.
10/2016
5.0
carpet cleaners
  + -1 more
Could not have gone better :) Arrived right on time, very personable and professional. Excellent results! Carpet looks amazing. Stains from pets, kids, etc. removed. Best of all, no strong chemical smell to irritate allergies and migraines. Would definitely use again.
Description of Work: Cleaned our 10 year old carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Eco Carpet Pro
Dear Client, Thank you for choosing Eco Carpet Pro! I'm glad to hear that everything came out so well. We love using Green cleaning solutions so that the little ones (and pets) can get back to doing what they do, without the extra worries. We look forward to seeing you next time! Sincerely, Neil, Owner

Robin S.
09/2016
5.0
carpet cleaners
  + -1 more
The couch the technician cleaned looks brand new, the stairs are nice and clean and although we had a pretty dark stain in the den, he was able to lighten it and it looks a lot better. He was punctual, courteous and very personable. I would recommend this company for your next carpet cleaning. We have used Eco Carpet Pro twice and we wouldn't use anyone one else.
Description of Work: The technician was excellent. He cleaned our stairs, one room and our couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Response from Eco Carpet Pro
Dear Eco Carpet Pro Client, Thank you for choosing Eco Carpet Pro, and for your return business. We love building lasting relationships with our great clients! Thank you for sharing about your experiences. Sincerely, Neil

Katherine B.
05/2016
5.0
carpet cleaners
  + -1 more
Service was excellent. The set-up for the service was extremely easy with just one phone call, and then email reminders and "tips" to prepare for their arrival up to the date of service. On the service date, they arrived early within the promised window (9am-11am), and where at the house for a few hours as stated. The carpets looked amazing when they left---they looked new again! We also requested a pet deodorizer, and it worked wonderfully! A big plus for us was the fact the house did not smell "chemically" once they finished. I will definitely use and recommend Eco Carpet Pro again!
Description of Work: Cleaned 7 areas: 2 stairs, room over the garage, master bedroom, 2 kids' rooms, and top of the stairs/hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Eco Carpet Pro
Dear Eco Carpet Pro Client, Thank you very much for the review. We are very glad that you are satisfied with the service and we will continue to work hard for you. As a family owned small business, we strive to provide best possible cleaning experience and appreciate all the shout out :) Look forward to servicing your home again. Neil Owner of Eco Carpet Pro 757 809 2228

Minnie B.
04/2016
5.0
carpet cleaners
  + -1 more
Hired for 3 rooms and hall were all cleaned expertly and are still looking good.
Description of Work: Provider services for my carpet cleaning excellent. The gentleman Chris was courteous, professional and on time. The carpet cleaning for my 3 rooms hired for look excellent after job done. I would highly recommend their services to friends and family

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Eco Carpet Pro
Dear Eco Carpet Pro Client, Thank you for your business and for your feedback. It is great to hear that all went well with the service. Neil Carson Owner of Eco Carpet Pro 757 809 2228

Edwin B.
03/2016
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
The team arrived on time and completed the job to our satisfaction. He was very nice to work with and took care while performing the job. He was very professional.
Description of Work: We had two area rugs and a couch cleaned. They look great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$231

Response from Eco Carpet Pro
Dear Eco Carpet Pro Client, Thank you very much for your review. We are glad that you are satisfied with the service. We will continue to work hard to earn your business. Neil Carson Owner of Eco Carpet Pro 757 809 2228

Kathy O.
01/2016
5.0
carpet cleaners
  + -1 more
Perry was extremely professional, quick and detailed. There was little to no odor which was of concern since we are a medical office. Very friendly staff, from the person who answered the phone to the technician. Prompt service, within the week and on-time for the job. Called me the evening before to remind me of the service and the technician called the morning of the day of service to let me know he was on time. Highly recommend. May set up an annual service.
Description of Work: Cleaned all of the wall to wall carpet in the office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Response from Eco Carpet Pro
Dear Eco Carpet Pro Client, Your kind words are greatly appreciated and will be shared with the team. Providing the best possible cleaning experience is our top priority. We are glad that you are happy with us. Our partnership with our customers is very important to us. We look forward to a long lasting relationship. Warmest Regards, Neil Carson Owner (757) 809 2228

Peter K.
01/2016
5.0
carpet cleaners
  + -1 more
It went very well. Chris cleaned the carpets in a very methodical way that insured the whole carpet would be cleaned. The job was done slowly and not rushed as I have experienced with other providers in the past. The carpets were pre-treated in heavy traffic areas and the carpets were steam cleaned. Chris did a nice job.
Description of Work: the provider cleaned the carpets in 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Response from Eco Carpet Pro
Dear Eco Carpet Pro Client, I am very glad that you are happy with our service. Providing the best possible cleaning experience is our top priority. We take great pride to make sure every job is performed to the highest standard. Look forward to service your home again soon. Warmest Regards, Neil Carson Owner (757) 809 2228

Lindsey B.
01/2016
5.0
carpet cleaners
  + -1 more
We own a property currently occupied by a tenant and they had a leak in their bedroom a few weeks ago leaving a musty smell. I called Shawn to quote me a price. She was extremely nice over the phone and even called me back to double check on a question I had during a previous call. We decided to hire them because they quoted us a good price to clean the room and the customer service was great. The work was performed this morning and my tenant called to tell me that Chris did an excellent job and had outstanding customer service. She was very pleased and said we should keep them for future jobs. She even wants to hire them herself to come back to clean the rest of the carpets.
Description of Work: Carpet Cleaning in Master Bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Eco Carpet Pro
Dear Client: Thank you very much for giving your feedback here on Angie’slist. We are very glad that you are pleased with the service. We look forward to hearing from you again soon. Sincerely, Neil Carson Owner of Eco Carpet Pro 757 809 2228
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Contact information

6501 Auburn Dr, Virginia Beach, VA 23464

http://www.ecocarpetpro.com

Service hours

Sunday:
10:00 AM - 4:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Oriental Rug Cleaning,
Floor Cleaning and Waxing

FAQ

Eco Carpet Pro is currently rated 4.9 overall out of 5.

Sunday: 10:00 AM - 4:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 10:00 AM - 4:00 PM

Eco Carpet Pro accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Eco Carpet Pro offers free project estimates.
Yes, Eco Carpet Pro offers eco-friendly accreditations.
Yes, Eco Carpet Pro offers a 10% senior discount.
No, Eco Carpet Pro does not offer emergency services.
No, Eco Carpet Pro does not offer warranties.
Eco Carpet Pro offers the following services: Carpet Cleaning, Upholstery Cleaning, Tile and Grout Cleaning, Area Rug Cleaning

Contact information

6501 Auburn Dr, Virginia Beach, VA 23464

http://www.ecocarpetpro.com

Service hours

Sunday:
10:00 AM - 4:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM