A1 Sewer & Drain Plumbing & Water Heaters

Pat provided great service!

We are very pleased.

Cody responded promptly to all questions and concerns. My technician Adam kept me updated on the installation and the subsequent inspection and testing.

Patrick was very professional and courteous during his service trip at our home. I would highly recommend him for any plumbing repairs!

The experience from scheduling to the repair and repkace was amazing! The Technician, Mr. John Lewis, was very professional. He laid all the options out for me to decide what I wanted to do. He offered to write down any additional information if I chose to purchase an item myself. John was very professional and knowledgable. I will be using this company in the future for other plumbing issues I need help with. Thank you A1 Sewer and Drain and thankyou for the very professional technician.

The experience from scheduling to the repair and repkace was amazing! The Technician, Mr. John Lewis, was very professional. He laid all the options out for me to decide what I wanted to do. He offered to write down any additional information if I chose to purchase an item myself. John was very professional and knowledgable. I will be using this company in the future for other plumbing issues I need help with. Thank you A1 Sewer and Drain and thankyou for the very professional technician.

Great service

good

Mr Jeremy Nixon was very courteous and friendly. He arrived on time and explained what he was doing and the costs. I will be calling for my plumbing needs in the future.

Our technician Mike was on time and very polite. Didnâ t outstanding job with what we were looking for we would hire them again.

Logan from A1 was great. Professional and prompt he got to working our repair and had us back up in a short while. Thank you for coming to the rescue. Thank you A-1 for investing in your people.

A1 came a long distance just to honor their appointment. The tech was extremely professional, knowledgeable, and courteous. It was a hose bib replacement and was done efficiently and professionally. This is the second time I've used A1, and I would highly recommend them to anyone.

Good customer service.

Great people and hard workers

Disappointed that installed new water heater had less efficiency that my old one, and I wish I was presented with other energy efficient options

The technician was polite, friendly and very quick with the service. I will use this company in the future.

Their labor rates were not disclosed until after the work was complete. technician shut off water to washing machine and forgot to turn it back on after work was complete. Originally called or sump pump work which didn't happen and still have not received an estimate

Excellent service! The job was finished in a few hours and the price was very affordable. Thanks for the help

I have used them twice both times they took care of the issue.

James was greatâ courteous, professional and efficient

I scheduled an appointment on Thursday and a technician came on Friday to conduct the initial inspection for my broken tankless water heater. I paid for this service and paid 20% of the deposit for the work on replacing my new water heather on Monday. I scheduled an appointment for Monday and took off of work to be present for the installation. No one showed up Monday so I called to get a status and was told I didnâ t have an appointment since I hadnâ t signed a â customer agreementâ form but had already paid $600+ for the initial visit and deposit for the installation of my new water heater. Apparently someone was supposed to call and confirm but didnâ t. When they did finally come they had the wrong water heater and had to come back a different day. Not once did someone call and update me or give me information about services. I had to call and attempt to get ahold of someone. The bright spot with A1 was definitely the technicians who were all outstanding and had amazing customer service. The management or supervisors that schedule appointments and â assistâ when you call? Unreliable at best and say they will call but then donâ t. I personally wouldnâ t recommend to friends or family to use this company after my experience and lack of customer service.

Service was speedy. I liked the check up call I received and that my service has a warranty. This came in handy as it needed to be looked at again. Customer services was okay.

Very professional and took time to explain. This has been a very trying experience with becoming a new homeowner. Loved their dedication to helping this disabled veteran!

N

Josh came to our home with his tech this morning and did everything we needed done. Professional, honest, and great service! I highly recommend A1 and their prices!