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W C Butler Heating & Air

Heating and Air Conditioning, Gas Logs, Plumbing,

About us

W. C. Butler Heating and Air Conditioning was founded by Chester Butler 30 years ago during his 27 year tenure with Roanoke Gas Company. In 1989 Mr. Butler left Roanoke Gas Company to pursue his full time business. W. C. Butler Heating and Air Conditioning services ALL brands of heating and cooling equipment. Today, W. C. Butler has over 30 employees and does primarily residential heating and air conditioning with some light commercial work. W. C. Butler buys York, Ruud, and Mitsubishi products from local distributor, Virginia Air Distributors, a very customer oriented distributor with outstanding customer service. Your indoor comfort matters to everyone at W.C. Butler Heating and Air Conditioning, Inc. As your comfort partner, W.C. Butler Heating and Air Conditioning will apply it's broad industry expertise to design and install a heating and cooling system exclusively for your home and indoor-comfort needs. Located in Roanoke, Virginia, W.C. Butler Heating & Air Conditioning is a full service residential and light commercial heating and air conditioning company that relies on the trusted products of York, Ruud, Mitsubishi and other manufactures to ensure the ultimate home comfort. W.C. Butler Heating and Air Conditioning's 24-hour service department, services all brands & specializes in delivering efficient performance and peace of mind. Additional contact name - W C Butler. Additional DBA - Butler Heating Air-Conditioning Inc. Additional email - chetbutler@wcbutler.com.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Heating and A/C & duct work.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7105 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
5%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 76-105 of 105 reviews

Edward W.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from W C Butler Heating & Air
Thanks so much for your review on Angie's List.

Titus B.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from W C Butler Heating & Air
Thanks for your review!

Anne M.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from W C Butler Heating & Air
Thanks so much for your review on Angie's List!

Mary A.
10/2016
1.0
heating & air conditioning/hvac
  + -1 more
The customer service was horrible.
Description of Work: Repairs to air conditioner

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from W C Butler Heating & Air
Thanks so much for your review on Angie's List!

Wendy G.
10/2016
4.0
heating & air conditioning/hvac
  + -1 more
Did not hire.
Description of Work: Replace 2 ton heat pump with efficient 15 SEER, new refrigerator lines & air handler

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Response from W C Butler Heating & Air
Thanks so much for your review on Angie's List!

Wayne R.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from W C Butler Heating & Air
Thanks so much for your review on Angie's List

Diane U.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from W C Butler Heating & Air
Thanks so much for your review

Philippe M.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Discovered a coolant leak, fixed the leak and refilled the coolant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from W C Butler Heating & Air
Thank so much for your Angie's List review

Ray S.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from W C Butler Heating & Air
Thank you for your review

wendy O.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from W C Butler Heating & Air
Thank you for your review

Anne M.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace annual service. It went fine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from W C Butler Heating & Air
Thanks so much for your review

James M.
01/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Michael R.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from W C Butler Heating & Air
Thank you for your review

Erik G.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from W C Butler Heating & Air
Thank you for your review

Danny M.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Hvac install

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Response from W C Butler Heating & Air
Thanks for your review

Bernard J.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspect AC and gave estimate on thermostat. Called and technician gave out on same day. Technician was friendly and did not over charge.
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Response from W C Butler Heating & Air
Thanks so much for your review

Jane S.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace part

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from W C Butler Heating & Air
Thank you for your review - W. C. Butler Heating & A/C

James P.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They called and arrived on time. The service went well. They inspected all 3 units, replaced the filters and then replaced the broken motor on an older unit. Prices were given before the work was begun. The work was done in record time and the 3 units are now working well. The price seems fair, but maybe slightly high. I have little to compare it with. Overall I am quite satisfied and will use them the next time I have an HVAC issue.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from W C Butler Heating & Air
Thank you for your review - W. C. Butler Heating & A/C

sherri W.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced the old furnace with a new type of gas furnace that does not have a pilot light - a lot more efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from W C Butler Heating & Air
Thank you for your review - W. C. Butler Heating & A/C

Kathryn C.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Heating. Boiler. Replaced parts. House built in 2920

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard K.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: W C Butler installed a new heat pump in a residence. They were professional, did the work when they said they would, and charged the amount of the quote. There have been no problems. Their price was equivalent to the other low bidder. W C Butler is also in the midst of converting an oil furnace to natural gas. So far, they have cleaned the furnace, and ordered the installation of the gas line through the gas company. There have been no problems, to date.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristen M.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Our circuit board on our gas furnace blew up on New Year's Day. Unfortunately it could not be fixed that night but they were very prompt in fixing it the next morning when the part was available.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$465

Matthew H.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installled HVAC system for new construction. Very helpful throughout the planning process and responsive to General Contractor for schedualing install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glenna B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Crew arrived by 7:30am as stated. They surveyed what had to be done to change out our heat pump and asked a few confirming questions. Each crew member started to work on various components without much conversation (seemed very aware of what needed done). They were very efficient and had the entire system swapped out by 11:30am. The system required the lines be vacuumed for 1 hr. and they took this opportunity for their lunch and taking the cardboard and old heat pump system back to their shop. They returned in 1 hr., added additional freon to the system and left within 45 minutes. Very professional and left our house very clean due to putting down tarps from our front door, up the steps and into the attic entrance. Would use them again for additional A/C or heating related work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,350

Marty R.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

301 Walnut Ave, Vinton, VA 24179

http://www.wcbutler.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Gas Logs,
Plumbing,
Water Heaters,
Natural Gas Lines,
Air Duct Cleaning

FAQ

W C Butler Heating & Air is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

W C Butler Heating & Air accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, W C Butler Heating & Air offers free project estimates.
No, W C Butler Heating & Air does not offer eco-friendly accreditations.
No, W C Butler Heating & Air does not offer a senior discount.
Yes, W C Butler Heating & Air offers emergency services.
Yes, W C Butler Heating & Air offers warranties.
W C Butler Heating & Air offers the following services: Heating and A/C & duct work.

Contact information

301 Walnut Ave, Vinton, VA 24179

http://www.wcbutler.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM