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Vienna Appliance

Appliance Repair, Appliance Repair - Small

About us

Vienna Appliance is a local family owned business that was built on the recommendations and referrals from our customers to their family, friends and neighbors. Our services are never contracted out to other companies and we use only manufacturer recommended parts. Since we specifically work in the Northern Virginia area, we can often schedule appointments for the the same day.

Services we offer

Diagnosis & repair - major household appliances

Services we don't offer

Ask for details.


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.8150 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 150 reviews

John R.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Have used them several times. They are always punctual, knowledgeable and honest in their assessments of whether it's worth it to repair or replace the appliance. Ask for Tim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ann C.
02/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

james C.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Determined that the washing machine was not fixable - part no longer available. He test that board every which way to ensure it was defective and then did the research necessary to determine it is not available. After he departed I also attempted to locate the part. It is not available.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Michael M.
01/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Joan D.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fantastic. Al was great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard B.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: They replace/repaired a bearing on my dryer. Repairman was super. I would recommend to anybody with washer or dryer issues. Really good.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Krista H.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced non working parts in dishwasher and refrig. Prompt, pleasant and professional. And now everything works!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charlene G.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I contacted Vienna Appliance because my refrigerator wasn't producing cooling air. Al arrived on time, was very professional and efficient and diagnosed the problem as the compressor not working. He said he would try to jump start it and that it was a 50/50 chance that it would work. He came back the next day and jump started it and it worked. I was so thrilled because if it didn't work, I would need to get a new refrigerator. He was as happy as I was that it was working and even offered a refund if it stopped working in the next few weeks. It is now a month and my refrigerator is still working. I would definitely use Vienna Appliance again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Chandlee L.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired garbage disposal. Everything was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy C.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Vienna appliance fixed my washing machine. Noted that fixing would be cheaper and machine would last another 7 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Gloria K.
05/2014
5.0
appliance repair
  + -1 more
.
Description of Work: The service man came to look at my Maytag washer. He advised that I get a new one as mine was to worn and old to repair without great cost. |I have used Vienna Appliance for several years for various appliances. I have always received good service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Shannon R.
12/2013
5.0
appliance repair
  + -1 more
.
Description of Work: Tried to repair dishwasher but parts from manufacturer were on back order. Ultimately installed new dishwasher for us. Service was great- multiple house calls to try and fix problem. Gave great advice on best next step, which ended up being new appliance. Would definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Derek J.
03/2013
5.0
appliance repair
  + -1 more
unknown
Description of Work: Great experience. Prompt scheduling, technician was very friendly. Had parts for dryer on the truck, walked me through option of repairing or replacing and quickly fixed.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary Jane A.
08/2012
5.0
appliance repair
  + -1 more
See above.
Description of Work: Dryer was not heating. Called the provider and was given a next day appointment. Technician diagnosed faulty heating coil which he obtained and installed later the same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288

Marilyn H.
07/2012
5.0
appliance repair
  + -1 more
Every is working fine now.
Description of Work: They came out the next day. They worked very quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Holly A.
06/2012
5.0
appliance repair
  + -1 more
very pleased with the service
Description of Work: Refrigerator wasn't cooling. Repairman discussed problems and costs and advised not replacing the condensor due to cost and approximate age of unit. Came out within one day of calling and was very professional and helpful

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Anna E.
04/2012
5.0
appliance repair
  + -1 more
I was satisfied.
Description of Work: The dishwasher was leaking. The repairman came within the time window. He was very courteous and professional. He said the pump was broken and recommended we replace the unit. To repair it would cost about $400 and to replace it with a similar unit would be about $600. I paid the service fee and took his advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Christiane L.
01/2011
5.0
appliance repair
  + -1 more
The service was excellent.
Description of Work: Replaced the pump of my front-loading washing machine

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Gerald M.
10/2010
3.0
small appliance repair
  + -1 more
See detail.
Description of Work: Called company to work on Kitchenaid mixer, because they are listed under the small appliance category. Receptionist said that they only work on major appliances. Should, therefore, be removed from "small appliance" category.
Rating CategoryRating out of 5

Response from Vienna Appliance
Thank you for your feed back. I have tried on several occasions to remove us from the small appliance listing. The small appliance heading seems to be attached to the large appliance heading. I will contact Angie's List to see if anything can be done about this. Sorry for the inconvenience.

Raymond B.
05/2009
5.0
appliance repair
  + -1 more
It went well
Description of Work: Replacing a electronic control panel in a Jennair dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Kenneth A.
03/2009
5.0
appliance repair
  + -1 more
Excellent job.
Description of Work: Repaired a broken gear.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

KAREN E.
05/2008
5.0
appliance repair
  + -1 more
unknown
Description of Work: My new dishwasher would not turn on. He came out and fixed it, very quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Lisa P.
04/2008
5.0
appliance repair
  + -1 more
Very efficient.
Description of Work: Our fridge had a leak. Vienna Appliance sent their tech, Al out the next day. He diagnosed the problem and ordered the part. The part came in a few days later and Al was back to install. Very pleasant and efficient fellow that I would certainly welcome back should we have another appliance problem in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$278

DANIEL Z.
01/2007
5.0
appliance repair
  + -1 more
Quick and courteous.
Description of Work: Replaced computer board in gas dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Contact information

PO Box 2028, Vienna, VA 22183

www.viennaappliance.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Vienna Appliance is currently rated 4.9 overall out of 5.
Vienna Appliance accepts the following forms of payment: Check,MasterCard,Visa
No, Vienna Appliance does not offer free project estimates.
No, Vienna Appliance does not offer eco-friendly accreditations.
No, Vienna Appliance does not offer a senior discount.
No, Vienna Appliance does not offer emergency services.
No, Vienna Appliance does not offer warranties.
Vienna Appliance offers the following services: Diagnosis & repair - major household appliances
Ask for details.

Contact information

PO Box 2028, Vienna, VA 22183

www.viennaappliance.com