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Mobile PC Solutions

Computer Repair, Computer Sales, Computer Training

About us

Mobile PC Solutions is woman owned & family operated. There are two field technicians and a remote support specialist. We accept cash, checks and credit cards.

Business highlights

21 years of trusted experience

Services we offer

Repair and upgrade hardware and software systems, home & small business networks, data preservation, data recovery, virus & spyware protection and removal, custom computer design, one-on-one training, remote assistance service. Onsite and online services. Tablet and mobile device support, TV and media setup.


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.0110 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 76-100 of 110 reviews

Carole B S.
12/2020
5.0
computer repair
  + -1 more
They did an excellent job.
Description of Work: They updated my computer and they fixed my computer issues.
Rating CategoryRating out of 5
Yes, I recommend this pro

Steve K.
01/2018
5.0
computer repair
  + -1 more
All done in an hour.
Description of Work: Corrected font size on home page (and icon size) whichhad changed spontaneously and did not respond to usial fix; eliminated many unwanted progrsms and improved computer speed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Christian M.
06/2017
5.0
computer repair
  + -1 more
Great. Strongly recommend.
Description of Work: New screen for my laptop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Wade L.
12/2016
5.0
computer repair
  + -1 more
It went fine, no complaints.
Description of Work: Replace sound card, install new HDD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Dan D.
06/2016
5.0
computer repair
  + -1 more
Excellent!
Description of Work: Installed new computers to my network. synchronized and shared files and hosted copies of my security software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David B.
02/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: They have provided much needed service to keep an older Apple iMac computer up to snuff. Kyle and Dorothy are great people to deal with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dana M.
12/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

William B.
09/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: PC had crashed with a Windows 10 update. Kyle picked up PC, cloned existing hard drive. Did a "clean" re-install of Windows 8.1 as I had requested, then copied contents of my hard drive back in place, much to my relief!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

M. Kay G.
07/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Installed new printer on computer and cleaned up other computer. The price would have been higher but for a coupon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Craig E.
07/2015
4.0
computer repair
  + -1 more
unknown
Description of Work: Moved files to a new computer. Installed email program that was not as satisfactory as Outlook. Wanted additional funds to return and switch out email programs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$180

Melissa L.
06/2015
5.0
computer repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

arthur P.
05/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: fixed computer-cleaned old stuff and fixed e-mail

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Mitzi M.
09/2014
5.0
computer repair
  + -1 more
It went great!
Description of Work: My computer was crashing. Darby came to my house and fixed it for me. She was terrific and her pricing was very reasonable. I would absolutely use their service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$81

Donna F.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Replaced fan in laptop. Excellent job, service, and reasonable rates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John S.
04/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Replaced cooling fans and deleted adware in one PC. Deleted multiple versions of software in another PC.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Howard F.
03/2011
5.0
computer repair
  + -1 more
Quick, cordial service. The cleaning of my laptop was not perfect, but Darby made more progress against the malware in one afternoon than I did in almost a year of trying different remedies. And once I got it back, one of the remedies that I'd tried before (and had failed) finally worked (b/c Darby had removed so much of the other infectious garbage). Now my computer is humming better than it has in almost a year!
Description of Work: My laptop had been infected with malware for ages, and it had progressed so far that I could not even log in. I dropped off my laptop at 11am, and Darby had it ready for pickup by 6pm. An hour's actual labor ($50 per half hour). Got into the laptop and cleaned out most of the malware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Patricia A K.
03/2011
5.0
computer repair
  + -1 more
It went very well. Darby knew exactly what she was doing and explained to me as she went along. Since I am not really computer literate, it was a nice change to have someone explain as they worked on my computer.
Description of Work: My computer was all messed up and she did a diagnostic test on it to find what was wrong. She was polite and friendly. She had my Internet Explorer working in just a few minutes. I would recommend this company for any computer repairs at any time. I will most certainly use Mobile PC Solutions again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bonnie H.
11/2010
5.0
computer repair
  + -1 more
Very well. When I couldn't find some of my program disks, the technician downloaded free applications, which are working great. He was there for 3+ hours and made sure that everything worked before he left. The computer is 4 years old and I didn't want to pay as much for the repair as I would buying a new computer. I got out of it for about $350, including the hard drive that I bought from Dell. So, I think I did well. I also like the fact that they will do remote work, so when I get into a jam I can call them. I would definitely use them again.
Description of Work: installation of new hard drive; re-loading programs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

PATRICIA K.
08/2010
5.0
computer repair
  + -1 more
Excellent. Darby arrived on schedule and got busy assessing my computer problems. After getting my laptop running and once again talking to my printer, she addressed my problem of having outdated technology. I want to buy a new laptop and printer, and Darby made suggestions as to what I should look for when I make my purchases and the approximate cost of each. Once I make my purchases, I plan to have her return to my house and get everything set up and connected. I am technologically challenged, so Darby's assistance was, and is, greatly appreciated. I have already recommended her to a friend who also raved about how easily Darby solved her computer issues.
Description of Work: Darby set up a secure wireless network me and cleaned up laptops getting rid of old and unwanted programs, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jaime C.
11/2009
5.0
computer repair
  + -1 more
Very good, Darby try to fix it, but when she figure she wasn't able to fix it; she didn't waste my time a suggest a total reload of the software. It work just fine
Description of Work: Repair a corrupt file and reload the entire computer with software

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

DIANE V.
11/2009
5.0
computer repair
  + -1 more
The woman that came did a terrific job and I can?t say enough good things about her. The pricing is very fair and she works quickly without wasting time. Also, she was quick to respond.
Description of Work: Mobile PC Solutions put together the new computers and printers for our office and she set up the network.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Scott R.
09/2009
5.0
computer repair
  + -1 more
The whole process was great. She came over twice, both at the agreed upon time. All emails were sent and answered promptly. Darby is fast and knows what she is doing and she doesn't make you feel like an idiot for not understanding various aspects of computers.
Description of Work: The computer of my PC was not functioning and the screen of my laptop was broken. Darby checked the computer and ascertained that while fixable, the cost would be about the same as a new computer. She said she could order a new screen for the laptop. In the meantime she fashioned a usable computer by attaching the working monitor to the working laptop. It was strange looking, but it worked! I had her check out computers for me, she got back to me in a day with a couple of options. I ended up not replacing the PC, but purchasing a docking unit for the laptop. She did all the purchasing and then returned to put everything back together including copying all my data from the PC hard drive onto the lap top. She found a couple of good deals on Amazon for me to consider regarding a printer and another laptop power cord. Her fee included the cost of the replacement parts (for which there is also a 15% cost). Since I am not very knowledgable about computers, I was happy to have her expertise in purchasing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

mark M.
02/2009
5.0
computer repair
  + -1 more
She arrived exactly on time and got right to work. I had two problems she addressed. For some reason I couldn't "uninstall" my old HP printer so I could install a new one. She did that easily. I also wanted to consider a new internet provider and switch over to the new provider. She was able to help in that area, too. She was nice to work with. She also tuned up the PC, in general. It took about 2 hours.
Description of Work: She helped install a new HP printer I was having trouble with. She also helped rearrange my internet service provider which resulted a a monthly saving of money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Claudia C.
11/2008
5.0
computer repair
  + -1 more
She came to my home, spent about an hour trying to fix the problems (and explained every step as she went along). Finally she decided that she needed to take the PC to her shop overnight, but she returned as promised the next day with a cleaned up, smoothly running computer. She cleaned up/removed some other problems and generally left things good as new. Her charges were very reasonable, considering the work that she did.
Description of Work: Darby Ford did a general clean-up of my desktop computer to clean up problems with the Windows registry. She removed some troublesome software and completed Windows updates that had been crashing the PC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Anthony D.
04/2008
5.0
computer repair
  + -1 more
On a scale of five I would rate her 4.8. Over the past 4/5 years have always been most satisfied with her work.
Description of Work: I have used Darby Ford for about five years on a variety of computer-related issues including both software and hardware. She has installed two computers and two monitors, plus one printer. She is available via phone from home office or via cell phone. She has always been prompt. I have used her to install various computer-related hardware and for personal tutoring. She is an excellent teacher and allows my to use the computer while she observes me. She is extremely knowledgeable both hardware and software such as Quicken, Outlook Express, Turbo Tax, and a variety of other software packages in photo, and card-making. I can recommend her without qualification.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Contact information

1752 Creek Crossing Road, Vienna, VA 22182

http://mobilepcsolutions.com

Service hours

Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Computer Training

FAQ

Mobile PC Solutions is currently rated 5 overall out of 5.

Monday: 10:00 AM - 5:00 PM

Tuesday: 10:00 AM - 5:00 PM

Wednesday: 10:00 AM - 5:00 PM

Thursday: 10:00 AM - 5:00 PM

Friday: 10:00 AM - 5:00 PM

Mobile PC Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Mobile PC Solutions does not offer free project estimates.
No, Mobile PC Solutions does not offer eco-friendly accreditations.
No, Mobile PC Solutions does not offer a senior discount.
No, Mobile PC Solutions does not offer emergency services.
No, Mobile PC Solutions does not offer warranties.
Mobile PC Solutions offers the following services: Repair and upgrade hardware and software systems, home & small business networks, data preservation, data recovery, virus & spyware protection and removal, custom computer design, one-on-one training, remote assistance service. Onsite and online services. Tablet and mobile device support, TV and media setup.

Contact information

1752 Creek Crossing Road, Vienna, VA 22182

http://mobilepcsolutions.com

Service hours

Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM