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Mobile PC Solutions

Computer Repair, Computer Sales, Computer Training

About us

Mobile PC Solutions is woman owned & family operated. There are two field technicians and a remote support specialist. We accept cash, checks and credit cards.

Business highlights

21 years of trusted experience

Services we offer

Repair and upgrade hardware and software systems, home & small business networks, data preservation, data recovery, virus & spyware protection and removal, custom computer design, one-on-one training, remote assistance service. Onsite and online services. Tablet and mobile device support, TV and media setup.


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.0110 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 110 reviews

Anna E.
10/2018
5.0
computer repair
  + -1 more
My all in one Dell desktop had been crashing frequently. I called to set up a time for an estimate, and scheduled something within the week, with my choice of appointments. Darby arrived on time and quickly diagnosed the issue. She recommended a new hard drive and fresh install of Windows 10. She took the computer with her, and returned it within the week. She set the computer back up, and was able to restore all the profiles and data, and was able to stick within the estimated budget. The new hard drive cost $60, and the install and set up was $180. The computer has performed very well since, and I have been very happy with the work. Darby was friendly and professional.
Description of Work: Diagnose & repair computer running Windows 10

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Pat H.
03/2018
5.0
computer repair
  + -1 more
They're excellent. I've used them many times.
Description of Work: They work on updating my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

VIRGINIA H.
02/2018
5.0
computer repair
  + -1 more
Very well. Kyle was punctual, courteous, a good explainer, and I intend to use him again by phone for other questions that will undoubtedly come up.
Description of Work: I needed coaching in Microsoft Word app.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Steve K.
01/2018
5.0
computer repair
  + -1 more
Showed up when promised, worked efficiently and got the job done. Very knowledgeable. Have used them several times in past few years.
Description of Work: Printer connection problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia F.
12/2017
5.0
computer repair
  + -1 more
Kyle took my all-in-one computer with him to clone the hard drive and put in a new one. He returned it about 24 hrs later. All was well for 2 - 3 days, but then the original error/problem reoccurred. After a second visit, Kyle determined that the problem most likely was with the motherboard. Ultimately, the company credited me back the cost of the new hard drive. Finally, Kyle helped me copy some important files to an external drive, in anticipation of my replacing the computer, given its age and the fact that replacing the motherboard would have been too expensive.
Description of Work: We thought my computer needed a new hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Dianne S.
10/2017
5.0
computer repair
  + -1 more
It went fine. I had also asked how to forward my email from one address to another and she wasn't quite sure how to do it.
Description of Work: I had called them to replace the fan on my laptop. They had to wait for the part to ship from China. It started acting up again so they replaced the fan a second time. It's still working now, but decided to go ahead and get a new one.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Trudi S.
08/2017
5.0
computer repair
  + -1 more
Great! Darby is always wonderful with my computers. Highly recommended.
Description of Work: My computer would "stall," telling me that Firefox was not responding. Darby diagnosed and fixed the problem promptly and efficiently. And while she was here, she cleaned up everything on my computer and solved the problem of why I was getting such light prints from my printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Constance S.
06/2017
5.0
computer repair
  + -1 more
Kyle showed her the button on her laptop that she had inadvertently pressed and disconnected the laptop from Wifi. He helped also with some MS Word problems (such as showing her how to save docs to the latest version of word format); and also changed her default browser as she requested. Kyle spent an entire hour working with her, and she much appreciated all the help he provided.
Description of Work: Kyle helped my cousin with several issues regarding her laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Mary Jane B.
05/2017
5.0
computer repair, computer training
  + 0 more
Lots of technical expertise, was in and out in no time. Never had less than positive experiences, problems get solved and they stay fixed. they are outstanding, and referred several people to them and always have gotten very positive feedback. Prompt, reliable, customer centered, and knowledgeable.
Description of Work: They came over this morning, to work out a glitch in my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eugene R.
05/2017
5.0
computer repair
  + -1 more
Great. Updated all my systems on my computer.
Description of Work: Updated our PC.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Michael B.
05/2017
5.0
computer repair
  + -1 more
Kyle was the guy who did the work for me. He did good work and quick. The estimate was spot on. They had to get a part for me so he actually brought my laptop back to me here. Then when the part came in, he came to my house and put it in right here rather than have me haul it back to where they work on it. I was very pleased with their behavior. One other interesting thing they did, they didn't take any payment until the work was complete. It was under $200 I think. I was very happy with their service. They kept in touch with me. They informed me. They coordinated to come by. They called and said, "hey we can't do this. We'd like to return your laptop to you so you can have it on hand." It really went above and beyond. I will use them again too.
Description of Work: They repaired one of my drives on my laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra E.
03/2017
5.0
computer repair
  + -1 more
Wonderful! The technician (Kyle Ford) was on time and he explained what he was doing the whole time he was here. He was very professiona and was able to help me with my special vision problems by enhancing the screen. I felt very comfortable with him and I was so grateful for his assistance. I will definitely use this company again and again. I highly recommend Mobile PC Solutions to everyone who needs this kind of service!
Description of Work: Cleaning up my PC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Trudy S.
03/2017
5.0
computer repair
  + -1 more
Their tech said called and told us to switch browsers and then it was fine. He said some browsers are squirrely! That was it...over the phone in less than a minute we were up and running.
Description of Work: We have used Mobil PC Solutions for years. This time we had a situation where our computer said something (I forgot what!) was disabled and it was needed to open a program.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Penelope L.
03/2017
5.0
computer repair
  + -1 more
Kyle arrived promptly at the appointed time and quickly assessed the situation. He installed a new repeater in a room closer to the Verizon FIOS router and identified a second wireless network we were unfamiliar with. The combination of his work strengthened the wireless signal throughout the house, and solved the signal accessibility problem in previously "dark" rooms. We were very pleased with the result.
Description of Work: We were having chronic wireless signal strength issues in our house, largely due to old repeaters and the bricks and plaster and three levels of an older house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Howard F.
03/2017
5.0
computer repair
  + -1 more
Darby talked us through steps to diagnose the problem and then reinstall some of the system, which cleared up the problem nicely. We only dealt with her on the phone.
Description of Work: Our laptop was slowed to a crawl, having trouble starting up, and all-around glitchy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Andrew C.
03/2017
5.0
computer repair
  + -1 more
The price was reasonable. The technician was very good and the work took maybe a week or so. Very positive first impression.
Description of Work: They did some software work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Elaine S.
02/2017
5.0
computer repair
  + -1 more
Darby was able to come the same day I called. She was at my home at the designated time. She was very knowledable and discovered the problem and resolution. She was terrific in explaining the problems and recommendations. I will call Mobile PC Solutions whenever I need help resolving computer/printer problems.
Description of Work: Printer would not align properly and was offline

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jesslyn L.
12/2016
5.0
computer repair
  + -1 more
Kyle Ford arrived early, and hears my concerns. He went to work and cleaned up the computer. He installed two free programs to help keep the unit running efficiently. Kyle helped me understand the operation of my Mac. He kept his instructions simple and clear. Mobile PC Solutions is an excellent resource. Thank you, Kyle.
Description of Work: Mac computer was running slow, many pop-ups, and it was difficult to access essential websites. Service from Apple has not been as responsive as I would like, and as a non-technical person, a personal home visit would be best.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$81

Natalia S.
09/2016
5.0
computer repair
  + -1 more
Working with Mobile PC Solutions was a wonderful experience. We had problems with a touch mouse-pad on one of our laptops and called Mobile PC Solutions after reading the reviews of this website. My phone call was returned promptly, service was scheduled for next day. Kyle arrived on time, was very knowledgeable and courteous. The repairs were completely promptly. Kyle definitely knows his way around the computers. Thank you for a great service and we will make sure to use Mobile PC Solutions for our future needs.
Description of Work: Laptop Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lucille D.
07/2016
5.0
computer repair
  + -1 more
I have used Mobile PC Solutions for years, and continue to find the company's work outstanding. I do deal well with computer issues, and any changes in my computer make me lose my composure quickly. But both Darby and Kyle are so calm, patient and reassuring in helping to diagnose the problems and resolve them. They are also quiet patient in explaining to me what has happened and what they are doing to correct it. I would not use any other company.
Description of Work: Helped to fix problems with Microsoft automatic updates and with my printer, as well as updating my software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Ronald P.
04/2016
5.0
computer repair
  + -1 more
We had crashed our spare computer by installing some new security software without removing old security software and random other old stuff. I called on a Monday afternoon and asked if Kyle could come over the next day, and got a yes. He was prompt, courteous and really knows his stuff. It took awhile to run all the removal programs, so he was here for a little over an hour, and charged us for just one hour, less a ten percent discount for the Angie's List coupon. I can see why he gets such great reviews. I would call him again in a heartbeat. Outstanding service, very reasonable fee.
Description of Work: Fixed our laptop, which had stopped accessing the internet, and gave us some good advice on upgrading our software on our Imac.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Eleanor M.
02/2016
5.0
computer repair
  + -1 more
Kyle expertly identified and fixed my problem by phone. He provided clear and specific instructions and I was back in business instantly. This is an amazing service...quick...professional...accurate!
Description of Work: Kyle is a pro! I think that he was here several years ago after a power outage. He restored our pc then. Today, he consulted with me by phone and instantly fixed my problem with my wireless mouse and keyboard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James H.
01/2016
5.0
computer repair
  + -1 more
Perfect. The only tools he needed were between his eyes, and a screwdriver. Our 2012 system is good to go for another 5 years.
Description of Work: We had a power failure. When it returned, our HP pc fans only ran continuously on high--noisy to say the least. Kyle came to give the system the once over check. By making the pc do a "cold start", it reset the fan speeds. He also reloaded an updated BIOS program, cleaned the "sludge" from IE, and reprogrammed the sound system so that the powered speakers played because a new monitor's driver had muted them when it was installed earlier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Anthony D.
12/2015
5.0
computer repair
  + -1 more
She repaired my Quicken which she alone worked on. We did not have to contact Quicken. She fixed it based on her own experience and knowledge of the system. I would not have anyone else touch my computer except for her son, Kyle.
Description of Work: I had a big problem with my Quicken system. Darby's hours of work are Mon - Fri 10 a.m. to 5 p.m. I got on the phone with her at about 5:10 p.m. She was on the phone with me until a little after 6 p.m. She took over my computer and through "hard work" she was able to reduce the problems to about two and then fixed the problem. She has done this many times for me. She has been my expert for at least the past 10, 12 years. I have never have had any occasion to think I was not getting the best service available in Northern Virginia.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Andrew G.
09/2015
5.0
computer repair
  + -1 more
Kyle got the old one running as good as new, and left me some software on it so I can fix future problems myself. Now I don't need the new computer.
Description of Work: I had a slow running computer that I was considering replacing for about $900.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

1752 Creek Crossing Road, Vienna, VA 22182

http://mobilepcsolutions.com

Service hours

Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Computer Training

FAQ

Mobile PC Solutions is currently rated 5 overall out of 5.

Monday: 10:00 AM - 5:00 PM

Tuesday: 10:00 AM - 5:00 PM

Wednesday: 10:00 AM - 5:00 PM

Thursday: 10:00 AM - 5:00 PM

Friday: 10:00 AM - 5:00 PM

Mobile PC Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Mobile PC Solutions does not offer free project estimates.
No, Mobile PC Solutions does not offer eco-friendly accreditations.
No, Mobile PC Solutions does not offer a senior discount.
No, Mobile PC Solutions does not offer emergency services.
No, Mobile PC Solutions does not offer warranties.
Mobile PC Solutions offers the following services: Repair and upgrade hardware and software systems, home & small business networks, data preservation, data recovery, virus & spyware protection and removal, custom computer design, one-on-one training, remote assistance service. Onsite and online services. Tablet and mobile device support, TV and media setup.

Contact information

1752 Creek Crossing Road, Vienna, VA 22182

http://mobilepcsolutions.com

Service hours

Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM