The Drying Company, LLC

basement waterproofer, concrete repair contractor, insulation contractor,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

The Drying Co./ThermalTec is a Home Performance Contractor that was founded in 2002. Over the last 15 years we have serviced over 10,000 homes, hospitals, schools, and businesses from Hampton Roads to Richmond and in between. Our specialties include: Crawl Space Repair, Foundation Repair, Attic and Crawl Space Insulation, Radon Testing and Mitigation, Mold Remediation, Air Sealing, Duct Sealing, Spray Foam, Cellulose Insulation, & Whole House Insulation To see what The Drying Co. is doing to protect its employees and customers, go to https://www.thedryingco.com/about-us/press-release/2037-precautions-taken-by-the-drying-co-to-ensure-the-safety-of-our-customers-employees-during-covid-19-concerns.html Ensuring the Safety of our Customers & Employees During COVID-19.

Business highlights

19 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.6110 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
14%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.4
responsiveness
4.7
Showing 76-100 of 110 reviews

Ed and ann H.
07/2017
4.5
only contractor to spend more then 15 minutes and explained the whole process!!!!!!!!!!!!!!!!!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

$2,100

Forrest C.
07/2017
5.0
They are on time and very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nathan M.
06/2017
4.0
Professional and pleasant experience from bid to billing. Will be a repeat customer if I ever need anything else.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$2,700

Joey F.
06/2017
3.0
Work executed did not match quality advertised during consultation, and work completed did not match the expectations/description outlined in the invoice. Communication from workers was poor. They'd arrive and leave without giving many updates - including when the job was completed. They also packed up bricks from our yard to take without asking if they could/should pack them up. We had to jump out and request that they not take them. No one gave us an in-person overview of the work completed or what they found while working when the job was done. Customer service by phone was excellent.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
3.0

Yes, I recommend this pro
$3,200

Robert P.
03/2017
4.5
very friendly crew

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,600

Jack K.
02/2017
5.0
Excellent job from initial visit for an estimate to billing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,496

Mindy D.
01/2017
5.0
As a teacher, they gave a 5% discount, which was very nice. I did not get other quotes, so I don't know what other companies charge. They were so professional & efficient that I'm completely satisfied choosing them. I don't have a single complaint. Excellent company and workmanship!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Rocco L.
01/2017
5.0
After contacting the rep set up a date and time of our choosing. He did a through inspection of the area we were looking at. The rep then sat down with us and presented several options. We choose the best fit for our budget and set a date to get the work done. Several days later the crew came out and completed the work in a day. I looked at the work and am am very impressed. Good hard working crew, good materials and very well done. Also the crew did a fantastic job with site clean up. I was very impressed. The crew was very profession and through. We are just waiting on QA rep to come out and certify the work done. I like how this company operates and would choose them again for any and all of our insulation needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,000

Jim R.
09/2016
5.0
A plus company

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

everett w.
09/2016
4.5
Showed up on time , first crew a bit lacking ,second crew much better ,vented house and where very hard working . Few things do need to be taken care of but company cares about it's work and very willing to listen and making things right and taking care of us after job is done . That says a lot for their team . Will up date when finished and tell everything works out.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$5,200

Tim W.
09/2016
4.5
Good service. They were able to seal my main crawlspace in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$13,800

Carlton L.
09/2016
5.0
Good service

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Mark J.
08/2016
5.0
They did what they said they would do for the price they set in a very prompt time frame with polite and professional service. Can't ask for more than that. I will use them again on another property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

George R.
08/2016
5.0
Very thorough initial meeting with company representative. Installers very good, neat, prompt, and pleasant. One hour to do 600 square feet of blown-in.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$765

Brian F.
06/2016
5.0
Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dale P.
06/2016
5.0
I hired them to apply spray foam insulation to the ceiling of my 45x30 metal garage. At first I thought that the $3800 charge was a bit high but the insulation has been so effective that I may not need to invest in HVAC. I will install a couple of ceiling fans and see how it goes when the host summer heat arrives. Estimator was professional and knowledgeable and the two installers were friendly, courteous, efficient, and knew their craft. Recommend highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sam B.
04/2016
N/A
.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim P.
04/2016
5.0
We could not be any happier with the job The Drying Company did for us. From Greg, the salesman,who was very knowledgeable and helpful, to the office personnel, to the installers, the whole job was handled very professionally, honestly, on time and was above our expectations. We have offered to serve as a reference and would gladly do so. We were told it would make a difference but we were not expecting the dramatic difference the insulation has made to the temperature in the attic plus it has reduce the outside noise. Thank you everyone at The Drying Company for a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Greg M.
04/2016
5.0
Very informative and professional, and most likely will hire.
Rating CategoryRating out of 5
Yes, I recommend this pro

James B.
04/2016
2.0
They were reasonably on time. The two gentleman spoke very little english. The job as it was originaly explained to me couldn't be performed, the work that was performed doesn't appear to even after an explaination to be what I expected.

Rating CategoryRating out of 5
quality
2.0
value
2.5
responsiveness
3.5


Nancy J.
04/2016
N/A
I am considering doing further business with the Drying company..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

PO Box 637, Toano, VA 23168

http://www.thedryingco.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
2705085852
Trade License Locale
VA
Trade License Expiration
08/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

basement waterproofer,
concrete repair contractor,
insulation contractor,
energy audit company

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed

The Drying Company, LLC accepts the following forms of payment: CreditCard
Yes, The Drying Company, LLC offers free project estimates.
No, The Drying Company, LLC does not offer eco-friendly accreditations.
No, The Drying Company, LLC does not offer a senior discount.
No, The Drying Company, LLC does not offer emergency services.
Yes, The Drying Company, LLC offers warranties.

Contact information

PO Box 637, Toano, VA 23168

http://www.thedryingco.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed