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BoxCart Moving & Storage

Moving Companies, Storage, Piano Movers

About us

BoxCart provides full-service local and long-distance moving. We also offer portable storage services in the DC Metro area. Additional DBA - BoxCart, Inc. Award winning.

Business highlights

21 years of trusted experience

Services we offer

BoxCart offers full-service professional packing, local and long-distance moving (with or without interim storage), and local DC Metro portable storage delivery. Because each person's move is unique, we customize your experience to include the most efficient and cost-effective combination of all services offered. Our storage facility is 100% climate-controlled.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8151 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
3%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 26-50 of 151 reviews

Peter W.
12/2013
5.0
moving companies
  + -1 more
Great experience. Smooth process; excellent customer service & follow-up throughout entire process. All people with whom I interacted were very professional and personable. The moving crew moved several heavy/bulky items maneuvering around some tight corners without a scratch - I even asked them to rearrange a few things at the very end and they did so without hesitation. Will certainly recommend to others.
Description of Work: Moved from townhouse to home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from BoxCart Moving & Storage
Many thanks for choosing BoxCart! It is always a pleasure to know we've been able to make our customers' moves as stress-free as possible. And, as a business owner, I love when people specifically recognize our employees' various talents, so we may pass those along and call them out for a job well done! Thank you again. Kind regards, Amy Stowell President

CHITH P.
11/2013
3.0
moving companies
  + -1 more
While unpacking, we realized that they had used way too much paper to pack (for which we were charged), costing us more in material and time! I was under the impression that with good reviews BoxCart will have integrity and will not swindle customers. I would strongly suggest that anyone planning to use them, get a written quotation with fixed price and compare with others. In short, I am very dissatisfied with the extortion of BoxCart.
Description of Work: We looked for a mover, to move from a two bedroom apartment to a three bedroom townhouse. We asked around some people who had hired movers and then looked also in Angies List. BoxCart appeared like a good company with good reviews. Both my wife and I talked with Leon of BoxCart and we told him what we wanted. He told us that such a move should cost between $1000 and 1600. He quoted hourly rates and said it will take a maximum of eight hours. The movers came as planned and they worked at their own sweet pace. They started at 8:50 AM and ended up at 9:40 PM with a 40 minute lunch break. Although Leon had quoted an hourly rate of $190, the printed invoice had a rate of $200! They produced an invoice which showed a price twice that they had indicated!! Since the men who came were only employees, I could not discuss the price or bill with them except to tell them that it was way higher than what Leon had quoted. Previously we had moved into that apartment and had paid $1300.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from BoxCart Moving & Storage
This review is disconcerting on many levels. First, I’m extremely disappointed that this customer has come away with a negative experience about BoxCart. I’m also frustrated that the first and only indication of any dissatisfaction with BoxCart is coming by way of a review, rather than contacting us directly during his move so we could resolve any issues at the time they arose. Third, and most disturbing are the accusations of “extortion” and “swindling”, and I feel very strongly that I must address the numerous factual errors in this customer’s account of both our services and our billing practices. Please see below for more details about this specific job. If you have any questions or concerns about choosing BoxCart for any reason, I would ask you to please call me directly, and I’d be happy to discuss those with you. I can be reached in the office @ (703) 263-3300. Unfortunately, we are only able to address concerns if we are aware of them, which in this particular instance, we were not. We provide every customer a personal point of contact within the office who is dedicated to answering any questions before, during, and after the move. Unfortunately, we never received a call during the move to raise concern about the hourly rate, the pace at which the crew was working, nor did the customer request to speak to anyone when the final total was presented and his payment was collected. Even given the time at which the move was completed, our crews have both BoxCart owners’ cell phone numbers, in the rare instances they need to reach us outside office hours. Both Aubrey and I gladly accept our crews’ calls at any time of the day or night to ensure we are available to resolve any issues at the exact moment they arise, and it is disappointing that the customer chose not to take advantage of the many methods available to reach us. Furthermore, the only feedback we did receive from the customer was that the crew was polite and well-mannered and that they met his expectations, as indicated on the “crew evaluation form” he completed at the end of his move. Next, regarding accusations of “extortion” and “swindling”, there are many factual errors to address: 1) The accusation of charging a higher rate than agreed is false. The net hourly rate charged to this customer was, in fact, $190/hour. While the contract showed the full standard amount of $200/hour, it also clearly stated that there was a 5% Angie’s List Discount. $200 less 5% is $190, and the crew calculated the final bill based upon the correct $190 discounted rate. 2) The accusation of using too much paper to increase the time and materials charge is false. Our estimates for packing services are based upon packing methods that minimize the risk of damage to our customers’ belongings. In actuality, the total quantity of supplies used (and therefore the total amount actually charged to the customer) was under the estimated amount by approx. $80, and it is my understanding that the packing done by our crew protected the customer’s belongings and there was zero damage to any items. 3) This customer has implied that that his job was guaranteed not to exceed 8 hours, however it was presented several times, both verbally and in email confirmation form PRIOR to his move, that the job would be billed based upon actual time and materials used. While the hours it took to complete this move exceeded the estimated number of hours, there were several unforeseeable, but valid factors that contributed to this: a. It was understood during the estimate that this customer had reserved the elevator at the origin for his exclusive use. Unfortunately, while the elevator was technically reserved at the origin address, residents of the complex continued to use the elevator. Because of this, the elevator could not be “called” up to the customer’s floor, and one of the crew members was forced to continuously stop loading the customer’s belongings and instead take the stairs up or down to find the elevator and then bring it back to the correct floor before resuming his loading duties. b. The difficult logistics at the destination address were not presented to Leon in order for him to accurately estimate the amount of time it would take to move the customer into the new address. While we estimated the hours based upon ground-level entry at the destination, the reality was that there was a flight of stairs to get up to the front door, and then once inside there were several more flights of extremely tight stairs to access the living areas where the belongings were to be unloaded. While these logistics are not a problem for our trained crews, it also understandably slows the process down, as they must carry fewer items during each trip into the house, and they must maneuver the stairs at a slower pace to prevent the walls from being damaged. Again, while it makes for a slower unload, it is my understanding that the crew was able to maneuver these difficult logistics with zero damage to the customer’s furniture and also zero damage the home itself. In summary, I would implore our customers to please communicate any questions or concerns at the time they arise. Had we been aware of this customer’s concerns while the move was taking place, there are several remedies that come to mind that could have alleviated any and all of the issues raised here. Also, it is very important to disclose any special requests and logistical issues during the estimate process. Our goal is to accurately estimate the total cost of the move – we hate surprises just as much as our customers, especially when it comes to the final bill. We would rather pass on a job than to have any customer come away from BoxCart feeling they were taken advantage of. Thank you for allowing me to explain this particular job, and again, please don’t hesitate to contact me, if you have any concerns about choosing BoxCart!! Kind regards, Amy Stowell Vice President

John W.
11/2013
5.0
moving companies
  + -1 more
Almost Perfect. No damage to house at either end or household goods. Alex,and his crew were vey professional. worked quickly and very respectful to us and our belongings at both ends of the move. They were not afraid to ask questions to expedite and insure a safe relocation, but did not pester us. Very few breaks and a consistent level of effort to complete the jobs quickly. I would recommend to all. NOTE: we packed our own belongings.and they still handled carefully; the reason why we appreciate their respect for our property. Only 1 error in that they packed two chairs which the new owners had purchased, but we need to take some of the responsibility for not being specific on furniture outside the house. (we easily fixed this problem with the new owners, who understood the problem.)
Description of Work: Moved our household goods from Millersville, mD to Wilmington, NC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Response from BoxCart Moving & Storage
Thank you so much for your kind review of your experience with BoxCart! Also, thank you for specifically recognizing the crew - I will make sure Alex and his team know how pleased you were with their hard work and respectful nature. We wish you all the best, and we hope to have an opportunity to work with you again in the future! All the best, Amy Stowell Vice President

Sarah B.
11/2013
5.0
moving companies, piano moving
  + 0 more
It went great! We had a ridiculous amount of stuff and they managed to fit it all in the truck. They were very nice and nothing got broken. I would recommend them to others. The team leader, who's name is Ernesto, was particularly good. They even accidentally overcharged me by $110.00, which I didn't catch, and sent me a check for the difference!
Description of Work: They came and loaded up our townhouse and storage unit and moved all of our belongings to a new house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from BoxCart Moving & Storage
Many thanks for taking the time to comment on your experience with BoxCart! I will make sure Ernesto and his team know how appreciative you are of their efforts. Also, regards to the refund - while it doesn't happen often, calculation errors can occur out in the field, and we are committed to making sure that if we've made an error, we make it right! Thank you again, and I look forward to working with you again soon! Kind regards, Amy Stowell Vice President

Daniel G.
11/2013
5.0
moving companies
  + -1 more
I found them to be extremely honest. They did what they said they were going to do and didn’t deviate from that so there weren’t any surprised with costs. They gave us a moving counselor who told us exactly what we needed to know. I was very impressed that they didn’t try to up-sell me on things such as boxes and worked hard with us on keeping the costs as economical as possible. They weren’t cheap, but I felt that they provided a good value for the money. They were super easy to deal with and really cared about our move. They were super responsive and I would use their service again.
Description of Work: We’ve used their services twice. Once they packed up our things and moved them to one of their storage units. Then, at the end of the month, they moved the contents to our new house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BoxCart Moving & Storage
Thank you so much for passing along your experience with BoxCart! We are fortunate enough to work with people many times as they move throughout the years, and I'm just so pleased that we've been able to live up to your expectations each and every time. We appreciate your business, and look forward to working with you again soon! Kind regards, Amy Stowell Vice President

Genevieve M.
11/2013
4.0
moving companies
  + -1 more
They showed up four hours late due to an administrative issue with a previous job. They did such a great job though. The estimate was on target. They were very quick and I would probably use them again.
Description of Work: They moved us from an apartment to a single family home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
1.0

Yes, I recommend this pro
$600

Response from BoxCart Moving & Storage
First, thank you for taking the time to comment on your BoxCart experience! Also, I want to personally thank you for your patience with the scheduling error! Honestly, we've never had anything like that happen, and we've taken measures within the office to make sure it never happens again. I'm pleased that once we were able to get the crew to your home that they performed the job as promised. Thank you again for your patience, and we hope to have an opportunity to work with you again soon! Thank you again, Amy Stowell Vice President

Maureen D.
11/2013
5.0
moving companies
  + -1 more
The one thing that I was impressed upon is that they took care in preparing the floors and walls and doors for the move. They were on-time and the workers were on-time and fast. The prices were good.
Description of Work: They moved us from a townhouse to another townhouse about 20 miles away. They also moved us two years ago, last August.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BoxCart Moving & Storage
Thank you so very much for taking the time to review your BoxCart experience. We're always so happy when people are kind enough to pass along their recommendation to others! We wish you all the best in your home, and we hope to work with you again soon! Many thanks again, Amy Stowell Vice President

Caroline D.
11/2013
5.0
moving companies
  + -1 more
It’s a locally owned business and they protect everything. It’s the only time I’ve never had anything broken in a move. We’re going to be using them again in about 2 weeks. The prices are a lot, there but not as much as I had anticipated.
Description of Work: We’ve used their service twice. They moved us from a 4-story townhouse to a 3-story single family home. We have also used them for climate controlled storage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BoxCart Moving & Storage
Thank you so much for continuing to trust BoxCart with your moving and storage needs! It's so rewarding for us to have happy customers come back to us time and time again! We know that moving can be very stressful, and we're just pleased to be able to take some of the headache away from our customers! All the best, and we look forward to continuing to exceed your expectations! Amy Stowell Vice President

Joyce F.
11/2013
5.0
moving companies
  + -1 more
They were efficient and on-schedule and careful with our belongings. I feel they were respectful of our home and belongings. They will be moving the contents of the storage unit at some point in the future.
Description of Work: They moved the contents of our 4-bedroom home into their storage facility.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BoxCart Moving & Storage
Many thanks for your comments about your BoxCart move! I'm so pleased that you've been satisfied with your experience thus far, and we look forward to continuing to provide excellent service throughout the rest of your move. Thanks again, Amy Stowell Vice President

Shannon C.
11/2013
5.0
moving companies
  + -1 more
They were fine. They were respectful of our belonging. They were punctual and professional. We were incredibly pleased with them and the move went incredibly smoothly.
Description of Work: They performed a whole house move. They took care of the packing and the moving. The moved a 3 bedroom townhouse to a 5 bedroom single home cross county.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BoxCart Moving & Storage
We so appreciate your taking the time to comment on your experience with BoxCart! It truly is our pleasure to help people during the difficult moving process! Thank you again, and we look forward to helping out again soon! Kindest regards, Amy Stowell Vice President

Peter W.
10/2013
5.0
moving companies
  + -1 more
It went exceptionally well. On Friday, 25 October I asked for bids on Angie's List to move my Mother-in Law's furniture out of her suite at the Assisted Living facility. She had passed away and we needed to get the furniture out by the end of the month to avoid paying another month's rent. BoxCart responded almost immediately. Of the other two companies, one could not do it and the other didn't respond until the 28th. By Saturday I had a bid and we confirmed a pick up for 30 October by Sunday. The team arrived late due to extremely heavy traffic, but called ahead to warn me (I was stuck in the same traffic). The did a professional job of moving the furniture out of the suite and on to the truck in spite of the difficult loading conditions at Sunrise. They didn't bang the furniture up and didn't bang the walls. They delivered the furniture as scheduled and placed it where we wanted. The team was helpful, professional ad courteous.
Description of Work: Picked up furniture from a 1 Bedroom suite at Sunrise Assisted Living in Annapolis, MD and delivered it on the same day to 2 separate locations in Burke, VA and one in Norfolk, VA.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from BoxCart Moving & Storage
Thank you so much for commenting on your experience with BoxCart! We're so sorry for the circumstances leading to your need for our services - we understand that the passing of a family member is very difficult, and I'm just pleased we were able to alleviate even a portion of the stress during that difficult time. We wish you and your family the best, and thank you again for choosing BoxCart! Kind regards, Amy Stowell Vice President

minh V.
10/2013
5.0
moving companies
  + -1 more
Found Boxcart on Angie's List and they lives up to the reviews. Several very heavy desks, bookcases, tables and a 9ft conference table were moved without damage in less than 4hrs. Workers were punctual, professional and very careful. Minor issue w/ credit card fee added on without my knowledge but Leon (the manager) took care of it. Leon was very pleasant to deal with and would use them again.
Description of Work: Moved several pieces of office furniture

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BoxCart Moving & Storage
Many thanks for taking the time to review our services. I do apologize for any confusion surrounding our fees...we definitely attempt to make sure all customers are aware of any and all costs, and I will make sure to review our confirmation methods to ensure we don't run into this again! Kind regards, Amy Stowell Vice President

Deborah H.
09/2013
5.0
moving companies
  + -1 more
It was great - I really appreciated that the same people who loaded me unloaded me. As a veteran of many cross country moves, that really does make a difference. The movers assigned to me were thoughtful, helpful, very professional, and just great guys. I really appreciated their diligence and their aid. As well, the support people in the office were awesome... very responsive and helpful. All in all, it was a perfect move. I would use them again and again.
Description of Work: Provided cross country moving services, including dish packing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from BoxCart Moving & Storage
Thank you so much for your kind words and taking time to review your moving experience! As we discussed when we met, I know you had high expectations from previous moves, and I am just thrilled that this one can be added to that list of good experiences! We thoroughly enjoyed working with you, and while I hope you don't have to move again soon, we would love to work with you again in the future. All the best, Amy Stowell Vice President

Ron B.
09/2013
5.0
moving companies, storage units
  + 0 more
We are moving to SC but needed storage for 30-60 days. We dealt with Leon at Boxcart he came out went through the house and estimated it would take 13 Boxcart's for all our stuff. His estimate was right on the money. We made an appointment for moving over labor day and they showed up on time. I can say they have a system of packing that is unique in the industry an sets them apart from others. They were very careful with our furniture and secured it with shrink wrap. They were there most of the day an boxed anything that was missed by us. They secured our belongings in a locked Box and gave us the key. From our house they had taken all 13 Carts to their storage facility which is truly climate controlled until we are ready for them . We are very pleased with their services.
Description of Work: Packed up and moved a 5 bedroom house from Virginia to their climate controlled storage facility until we call and have it sent to South Carolina.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from BoxCart Moving & Storage
Many thanks for your review of your BoxCart experience! Choosing a company to trust with your precious belongings can seem daunting, but I'm so happy you chose us and allowed us the opportunity to work with you all throughout the process. We hope you're settling in nicely, and we wish you all the best! Kind regards, Amy Stowell Vice President

Colleen S.
09/2013
5.0
moving companies
  + -1 more
I used their services twice for local moves. Both times a team of 4 showed up. They were prompt, polite, hard working and careful with our stuff and careful not to damage the home. Highly recommend.
Description of Work: Local Move

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from BoxCart Moving & Storage
Your review is very much appreciated. Thank you for your continued loyalty to BoxCart - we love to work with repeat customers and continue to exceed expectations! While I hope you do not have to move again soon, we would love to work with you anytime!! Thank you so much, Amy Stowell Vice President

Dennis E.
09/2013
5.0
moving companies, piano moving
  + 0 more
Went very well. Three person crew showed up on time and got right to work. Took less time than I expected. The crew was very professional and did a great job preparing the stuff that was going in to storage so that it would not have to be preped again when we move it back out of storage. I was very pleased with their work and plan to hire them again for my next move.
Description of Work: Moved household goods to two locations. First stop was an apartment and second stop to a storage unit. Included moving an upright piano to the storage unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from BoxCart Moving & Storage
Sincere thanks for your choosing BoxCart, and also for your very kind review of our services! We look forward to assisting with future moves, and continuing to live up to your expectations! All the best, Amy Stowell Vice President

Rob F.
08/2013
5.0
moving companies
  + -1 more
I have to admit I was impressed by Boxcart and the crew they sent. I was a little skeptical at first since I had never heard of them but that was quickly put to rest once the conversation began. All aspects of the move were handled professionally and top-notch. We had all our belongings already packed up in boxes and the crew came in and wrapped all our furniture and took great care in load all our stuff. It was such a relief to have them unload our stuff to the appropriate rooms so we didnt have to move the heavy pieces. If we ever move again, I'm calling Boxcart!
Description of Work: Ernesto and his 2 guys moved us 2 miles down the road.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from BoxCart Moving & Storage
Thank you so much for giving us a chance to work with you! Choosing a company you may never have had prior experience with can always be a little unnerving, but I'm so pleased we were able to live up to your expectations and accomplish our goal of complete customer satisfaction! We hope all is well, and we sincerely hope to work with you again soon! All the best to you and yours, Amy Stowell Vice President

Carl C.
08/2013
5.0
moving companies
  + -1 more
NO HIDDEN COSTS!!! The price I was quoted was what I was required to pay at the end of the move. The entire experience from my first phone call inquiring about their service until the crew left my new home after setting up my furniture was first rate. VERY PROFESSIONAL. The BoxCart team from office personnel to the movers were super responsive and professional. They walked me through every step of the process and made moving, which is always stressful--a very smooth undertaking. I will highly recommend BoxCart.
Description of Work: Moved furniture and other belongs from my townhome, loaded in storage units, and then delivered storage units to my new single-family home 10 days later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from BoxCart Moving & Storage
Thank you for your kind words about BoxCart! It was OUR pleasure working with you, and we're just so pleased to have made the move as stress-free as possible! We would love to work with you again soon, so please don't be a stranger! All the best, Amy Stowell Vice President

Larry D.
07/2013
5.0
moving companies
  + -1 more
They were recommended by a friend, and had a great rating on Angie's List. They did everything they said they would. Showed up on time. Protected my possessions and dwelling. Moved fast. Polite. Upon arrival at new residence, put everything where I wanted it. Cleaned up quickly. What else can I say? It is such a joy when a company simply does what it says, when it says. They were excellent.
Description of Work: Moving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from BoxCart Moving & Storage
Sincere thanks for your review! In particular, I'm so pleased with your comment "they did what they said, when they said"....while it sounds so simple (and should be a given), this is what our goal is for each and every move. No surprises, no hidden costs - full transparency. Thank you again, and please don't hesitate to call, if we may be of assistance in the future! All the best, Amy Vice President

Lisa K.
07/2013
5.0
moving companies
  + -1 more
I needed someone to move some furniture from my late great grandmother's home in rural Rohrersville, MD, to my home in Ashburn, VA. BoxCart staff were completely honest with me about time minimums, pricing, and policies. I decided to hire BoxCart because of their honesty. They arrived early, called 30 min before arriving, and finished quickly and professionally. Furniture was wrapped extremely well. Everything was handled professionally and honestly. I would absolutely use BoxCart again. Pricing was as quoted.
Description of Work: Moved a china cabinet, dining table, 6 chairs, and standing clock from Roherersville, MD, to Ashburn, VA.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$513

Response from BoxCart Moving & Storage
Many thanks for taking the time to review your move. All sizes of moves can be stressful, and I'm so pleased that we were able to get everything taken care of for you as quickly and easily as possible! We love working with repeat customers, so please don't hesitate to call, if we can be of future assistance! All the best to you and yours, Amy Vice President

Jason P.
06/2013
5.0
moving companies
  + -1 more
This is the third time I've used BoxCart and once again I'm a very satisfied customer. The moving crew was extremely professional and did a great job, with zero damage to the houses or our stuff. Would gladly recommend them to others, and will definitely use them again myself in the future.
Description of Work: Local move of a 4-bedroom house, plus delivery and unpacking of several storage pods.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from BoxCart Moving & Storage
We love getting a chance to work with people as they move throughout the years! It really has been a joy to help with your various moving & storage needs, and I hope we have an opportunity to do so again soon! Thank you so much for your review, and even more importantly, your continued trust in BoxCart! It means the world to us. Thanks again, and all the best to you, Amy Stowell Vice President

Brooke A.
06/2013
5.0
moving companies, storage units
  + 0 more
Everything went very, very well. The hard-working team of 3 guys showed up on time and worked pretty much non-stop from 9 to 5 pm. I bought them lunch and they stopped working briefly to eat, but that was about it. They were kind, friendly, and eager to please. I moved into a 4-level townhome, so there was a lot of up & down steps with boxes and furniture. The guys never complained and nothing was damaged AT ALL (pretty amazing in my mind--I think I've lost something in every household move up until this one!!) They also took apart a very complicated Pottery Barn teen loft bed and reassembled it at the new house, which was my biggest worry with the move. But they did it with no problems. Communication with the staff in the BoxCart office before the move and the day of the move was very good. Quoted prices were honored and the Angie's List discount was applied as a credit after the fact without me even asking, This was nice because I was so exhausted at the end of the day, I just wrote a check for number of hours the guys worked, forgetting completely about the Angie's List discount. Similarly the unused portion of the monthly rental for the 2 box carts in storage was also credited back without issue. All in all, it was a very pleasant experience and I highly recommend BoxCart!
Description of Work: I had previously used BoxCart to store items that I was removing from my home as part of a decluttering effort before putting the house on the market. I wrote a review about that effort already here on Angie's List. This job was the move of everything else in my home to my new house and delivery of the 2 box carts that had been in storage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from BoxCart Moving & Storage
Thank you so much for commenting on this 2nd part of your move! Working with you during the various phases of your move has been OUR pleasure, and we're just so pleased to have been able to make it one of your best moves yet! While I certainly don't wish another move on you anytime soon, we'd love an opportunity to work with you again soon; so please don't hesitate to call! Thank you again, and we wish you all the best, Amy Stowell Vice President

Jonathan D.
06/2013
5.0
moving companies
  + -1 more
My experience with BoxCart Moving & Storage was good. They were on time which was solid. They work professionally. They worked quickly and efficiently.
Description of Work: I used BoxCart Moving & Storage to help me move.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BoxCart Moving & Storage
Thank you so much for your review! I'm so pleased we were able to help with your move - and make it a little less stressful of a time for you! I hope you're enjoying your new home, and I hope we have an opportunity to work with you again soon. Kind regards, Amy Stowell Vice President

Melissa D.
05/2013
5.0
moving companies
  + -1 more
We were completely happy with Boxcart. We first had a gentleman come to our house to give us an estimate and some general information on how they work. He was very knowledgable, friendly, and professional. We had a couple of followups from the company to confirm our information, which was nice and made me feel like they were on top of everything. They were very responsive to any questions I had. On the day of the move the movers showed up and got right to work. They were very efficient and hard working. The same goes for the next day when they moved our belongings to the new house. It rained that day and they just worked right through it. The people who work for this company are all very friendly and easy to work with. We will definitely use them again.
Description of Work: Packed and moved the contents of our home and storage unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Response from BoxCart Moving & Storage
Many thanks for taking the time to review your recent moving experience! It was sincerely our pleasure working with you, and we wish you all the best in your new home! Please don't hesitate to call if any additional moving & storage needs come up - we'd love to work with you again! All the best, Amy Stowell Vice President

Win R.
05/2013
5.0
moving companies
  + -1 more
Packed 18,000 pounds of four bedroom home of 33 years in 8 hours with zero defects or damage. Arrived in Florida and Vermont exactly as requested 30 days later and delivered Piano and high cost antiques and china without damage. Assembled beds and placed furniture as requested with great care. Energetic crew on both ends (Same people). All highly trained, professional and experienced. We've moved 21 times including Asia and Europe and this was by far the most efficient and effortless, all due to the exceptional crews and equipment. Unsurpassed service and value!
Description of Work: Split shipments to Burlington, VT and Jacksonville FL of 14 containers (about 18000 Lb). Leon Kremnitz the estimator was professional, and extremely accurate. We had the same crew for pickup and delivery, and they were careful and thorough. Kimberly the inventory manager was most thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Response from BoxCart Moving & Storage
Thank you so much for your review! We really enjoyed working with you. It is so gratifying for us to be able to take what seems like a daunting, intricate move and help it go as seamlessly as possible. Thank you for the opportunity to work with you, and we hope to do so again soon! All the best to you and yours, Amy Stowell Vice President

Contact information

22455 Powers Court Suite 200, Sterling, VA 20166

http://www.boxcart.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
8:30 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Storage,
Piano Movers

FAQ

BoxCart Moving & Storage is currently rated 4.8 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 8:30 AM - 12:00 PM

BoxCart Moving & Storage accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, BoxCart Moving & Storage offers free project estimates.
No, BoxCart Moving & Storage does not offer eco-friendly accreditations.
No, BoxCart Moving & Storage does not offer a senior discount.
No, BoxCart Moving & Storage does not offer emergency services.
No, BoxCart Moving & Storage does not offer warranties.
BoxCart Moving & Storage offers the following services: BoxCart offers full-service professional packing, local and long-distance moving (with or without interim storage), and local DC Metro portable storage delivery. Because each person's move is unique, we customize your experience to include the most efficient and cost-effective combination of all services offered. Our storage facility is 100% climate-controlled.

Contact information

22455 Powers Court Suite 200, Sterling, VA 20166

http://www.boxcart.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
8:30 AM - 12:00 PM