Shanahan's Heating & Cooling Inc

Description of Work: we have an annual service contract with this company. We have always found them to be professional, responsive, and reasonably priced.

Description of Work: We've used Shanahan's for several jobs. They do great work, are highly professional and, above all honest! (How many times can you say that about a company?!) They installed a new furnace in our home and a rental--and both times said the current cooling systems did not need replacement. They installed an electric fan in a bathroom and hooked up an attic fan. Kirk, also installed our new gas stove. He had to adjust the fitting so that the stove would sit against the stove. Everything was done quickly and properly the first time. Great staff, wonderful owner.

Description of Work: Heat check & repair

Description of Work: They installed full unit a few years ago and now purchased a service contract with them.

Description of Work: I bought a service contract to service AC and heat and humidifier for $255. They were prompt and professional.

Description of Work: conversion fr oil to gas on furnace; new a/c; new gas hot water heater- exceptional job done. NB - I rendered a rating in July, 2013.

Description of Work: Replaced furnace in tight space in attic. It went very well for a difficult job. I also have used them for issues with other furnaces more recently and they found the problem and recommended an inexpensive fix. I trust them.

Description of Work: Shanahan's replaced my HVAC unit when the original unit (that lasted 20+ years) died. I choose Shanahan's because they had the best overall rating in Angie's List and other sources. However, I had a very different experience than those leaving reviews. Once the sale was made and the unit installed they were reluctant to provide service for the unit. It was extremely difficult to get them back to the house to consult on some of the initial issues I was having. They would say that it was a great unit and there should be no need for them to look at it for 12 - 18 months. In addition, I had such difficulty scheduling Shanahan's to replace the unit's proprietary filter that I eventually had to use another HVAC company. In summary, they seemed to be very interested in sales but not in a long term service relationship. This was very disappointing as I had wanted to buy from a company who would also provide support for the product they installed.

Description of Work: Replace AC & heating system

Description of Work: They were very responsive - great service!

Description of Work: Terrific. made an extra effort to get ac back online during summer swelter. Did just what was needed so no big book to surprise landlord. Personable, honest, and done right the first time.

Description of Work: They replaced my air conditioner and it went very well.

Description of Work: They arrived timely within a scheduled 2 hour window. Removed my existing outside air conditioning unit and indoor coil, and replaced both with Trane equipment. They also installed and setup a Nest thermostat that I provided, at no additional cost. I was particularly impressed with their professionalism, friendliness, neatness, and attention to detail. Whenever I replace my furnace I will definitely call Shanahan.

Description of Work: After serviceman came and provided maintenance on furnace, there was water damage to my basement carpet that resulted from clogged drain from the humidifier attached to my furnace (part of service contract). Shanninghans refused to take responsibility and charged me for a second visit. However, the most gregarious part of my dealings with Shanninghans was the office manager's attitude in dealing with me and the fact that she refused to let me speak to the manager or owner. I will never use a company..like Shanninghans...that treats it's customers with such disrespect and disregard for customer service.

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Description of Work: fix gas fire place

Description of Work: We replaced AC and Furnace, plus aprilaire air cleaner. Spent about 10K total. We wanted Trane and got their best unit, plus the fancy touch screen thermometer. Theses guys did a great job installing. Did it all in one day with a team of 4.

Description of Work: My heat pump quit working. The first company I called stood me up. Contacted Shanahan's and they arrived when they said they would. Their serviceman was polite and got to work. He started on the outside unit and worked his way down to the air exchanger in the basement. He found that some wires had melted together and cleaned and repaired the mess. When power was restored he went back outside and tested the unit. Everything worked OK. Work was done in an hour and the bill was way less than what I expected. These guys are honest and get the job done. I would use them for any work they perform.

Description of Work: They replaced an a/c and furnace.