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Service Works Heating & Air Conditioning

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Northern Virginia's Premier Heating and Air Conditioning company and Northern Virginia Water Heater replacement specialist. WE ARE NOT A CHEAP OUT OF THE BACK OF A VAN COMPANY. We hire and train some of the best technicians in Northern Virginia. Employees pass background and drug screenings prior to employment. We are a Carrier factory dealer but specialize in repair and maintenance of all types of residential and commercial HVAC systems. We have factory trained technicians with access to factory parts and warranty repairs. We are a Virginia class A contractor in the areas of HVAC and Plumbing. We carry $7 million in general liability insurance and workers’ comp. We accept cash, check, Visa or MasterCard. We have two price structures: flat rate for residential and time and material for commercial. Our rates are currently one of the lowest in the area. We have 1 year warranty on all work and 2 year warranty on work for service agreement holders. Our technicians are always professional, knowledgeable, clean, honest helpful and in uniform ready to serve you. Trust us you don't want the cheapest contractor you can find you end up paying for it in the end whether it be warranty, or even the unexpected. We back our service 100% Insured and licensed by the state.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

HVAC repair, air conditioning repairs, heating repairs, furnace and boiler repairs, water heater repairs, replacements and new installations, air conditioning replacements, heat pump replacements, furnace replacements, boiler replacements, water heater replacements, restaurant repairs, commercial building maintenance.

Services we don't offer

Window air conditioners and auto air conditioners.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.5120 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
18%
3
6%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.5
responsiveness
4.7
punctuality
4.7
Showing 101-120 of 120 reviews

James M.
11/2016
5.0
plumbing, water heater repair
  + 0 more
Very well. Both problems fixed.
Description of Work: Repaired water heater and then repaired a leaking well pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kurt K.
04/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Ezzat Z.
09/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Replaced the whole HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

neil C.
07/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: New water heater. They set me up immediately to replace my non functional water heater. Overall, price and service was great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service Works Heating & Air Conditioning
Dear [removed member name], Thank you so much for choosing Service Works for your plumbing needs and for taking the time to leave such a nice review! We are very happy that you had such a great experience with us, as we take pride in offering exceptional customer service and providing quality workmanship. Please don't hesitate to give us a call should you need anything. It was a pleasure doing business with you and we look forward to it again in the future. Regards, Samantha Jackson, and the entire Service Works team

Bonita W.
06/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: They replaced our 75 gallon gas hot water heater, hauled away the old and also had to put in 3 new valves. They were personable and professional and did the job efficiently. So far, so good. | | | |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
4.0

Yes, I recommend this pro
$1,425

Response from Service Works Heating & Air Conditioning
Dear [member name removed], Thank you very much for the positive review. I see that you felt our pricing and punctuality were not up to an "A" grade, and for that I do apologize. We strive to be as competitively priced as possible and I am sorry for any inconvenience caused if we arrived outside of our arrival window. Hopefully as we solidify our relationship with you in the future we can earn your trust and an “A+” rating in all aspects of our services. We truly appreciate the honest feedback and thank you for taking the time to leave the review. Please don’t hesitate to contact me should you need anything in the future… we are always here when you need us. Regards, Samantha Jackson, and the entire Service Works team

Weisheke C.
05/2014
5.0
plumbing, water heater repair
  + 0 more
Went well
Description of Work: Replace 50 gallons water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Service Works Heating & Air Conditioning
Dear [member name removed], Thank you for choosing Service Works for your plumbing needs and for taking the time to leave a review! We take pride in offering exceptional customer service and providing quality workmanship and look forward to working with you again in the future. Please feel free to give me a call should you need anything! Regards, Samantha Jackson, and the entire Service Works team

SHEILA O.
05/2014
5.0
electrician, plumbing
  + 0 more
unknown
Description of Work: THEY CHANGE MY WATER HEATER TANK.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Service Works Heating & Air Conditioning
Thank You for your review :)

Charles M.
02/2014
1.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,000

Sarah S.
10/2013
5.0
electrician
  + -1 more
Very well.
Description of Work: Inspection. Replace some parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Service Works Heating & Air Conditioning
[non-member name removed], As always, we appreciate your business and the opportunity to continually provide you and your family with exceptional service. Thank you for the awesome review and have a great rest of the week! Regards, Lesley

Thomas C.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alex C.
10/2012
5.0
drain cleaning, plumbing, water heater repair
  + 1 more
Great, very helpful
Description of Work: Located a problem and gave me an additional estimate for repair of my water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

John E. & Carol S.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Absolutely great.
Description of Work: Installed new courier brand HVAC unit in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,226

Mary Belle F.
06/2012
5.0
plumbing, water heater repair
  + 0 more
wo
Description of Work: They first put in a new water heater. They came promptly, took out the old heater, and put in the new heater and left the areaimpeccably clean. They were punctual, polite and incredibly efficient. I was so impressed that I asked the Companyand Ernie to come back and install two new toilets which I purchased from them. Again Ernie and friend did an absolutely impeccable job. I didn't know it was possible in these days of low flow toilets to not use a plunger almost every day. The toilets I purchased work like a dream and again, it was done in a highly professional, efficient manner with nothing left for me to do. I would and will use this company again and recommend them without reservation or hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Service Works Heating & Air Conditioning
Thank you Member for the kind words. It was a pleasure working with you. We absolutly love it when a customer appriciates and understands good service. We wish all of our customers were as pleasant to deal with! Thank you, Rich Herald President SWLLC

Gloria V.
08/2011
4.0
heating & air conditioning/hvac
  + -1 more
In the end, just fine
Description of Work: We had Service Works out to our home , using a special coupon from Angies List. The tech needed to recharge the refrigerant. The problem was that he was working way to hard trying to sell us a Maintenance agreement. During that process he quoted us an estimate of $165. The bill came to *$210 We also had a bit of a language problem with the tech. We did charge the $210 on a credit card. The next day we explained what had happened to the Service Works owner. Among other issues, he explained that the tech should have given us a written estimate and gotten our initials on it. Because of the mix up the owner will bill our charge card for $162. Alls well that ends well. Still think the $210 price is high but who knows anymore.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie P.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
DJ and Jeff were very professional and friendly and they finished the job earlier than originally predicted. We slept in a cool house last night and I am grateful to these guys for doing a good job at a good price.
Description of Work: After realizing that the AC was not working in our house last week, I called several companies from Angie's List to come and inspect our heat pump (original unit, installed in 1983). Service Works said that they could come that evening, but that it might be as late as 10:00. I asked them to come, since we have a newborn baby who was awake and crying because of the heat. I really appreciated the fact that these guys (DJ and Jeff) were willing to add one more service call to the end of a long day to help us out. They found that the compressor was dead, and told me that unfortunately I would have to get a new heat pump. (I had been told that the unit was on its last legs by the home inspector three years earlier and by a repairman two years ago, so I knew that the info was legit.) They were able to schedule an installation just a few days later, and DJ and Jeff installed a much more efficient unit for a very reasonable price. (I called around and got a half a dozen estimates, and the Service Works price was the lowest for the unit I got-- 2.5 ton Payne heat pump, SEER rating: 15.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

Gibney R.
04/2011
5.0
drain cleaning, plumbing
  + 0 more
They did a great job. Their service was great. They came to clear a clogged kitchen sink and turned out that someone in my house has been stuffing onion skins down the disposal. The next day the same thing happened and they came again and cleared it for free.
Description of Work: We used Service Works LLC a year ago for drain cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Service Works Heating & Air Conditioning
Thank you for the review. We appreciate customers that go out of there way in writing reports. This helps us provide better service in the future if someone had a less than ideal experience. Remember a the difference between a good contractor and a bad contractor is every contractor will make mistakes, the good contractor fixes his mistakes and cares about his customers. Thank you for the review. We must have stood out, we did this 1 year ago!

Al T.
12/2010
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My heat wasn’t working and they did a repair to get that working. They were able to come much more quickly that the other we companies that we contacted and that was very helpful for us.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Service Works Heating & Air Conditioning
Thank you for the review Member. Next time we would like to have the opertunity to earn an A though :). Rich Herald President Service Works

Thomas K.
12/2010
5.0
heating & air conditioning/hvac
  + -1 more
Technician on time and found problem quickly - parts on hand to make immediate repair. Replaced dual capacitor and system worked for the remaining of the cooling season with no further breakdowns.
Description of Work: Diagnosed A/C problem and return A/C to operation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Thomas K.
12/2010
5.0
heating & air conditioning/hvac
  + -1 more
Technician arrived on time and quickly identified the problem - safety switch preventing unit from running - reset existing switch and unit has run properly ever since - part put on order just in case of future failure.
Description of Work: Diagnosed problem with heating unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William B.
12/2010
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
They performed the work in a very professional manner and gave us a great price for the system. They performed the work in a timely manner and carried away the old system to the trash dump. Following the installation we had some questions and they returned our calls and answered our questions on two occasions. We would recommend Service Works to others as a result of the work they did for us.
Description of Work: Service Works replaced a Heat Pump & Furnace System in our house. Service Works also checked our Hot Water Heater and drained it for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,800

Contact information

7942 Cluny Ct # H, Springfield, VA 22153

http://www.serviceworksllc.com/

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Appliance Repair,
Electrical,
Natural Gas Lines,
Sewer Cleaning

FAQ

Service Works Heating & Air Conditioning is currently rated 4.5 overall out of 5.

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Service Works Heating & Air Conditioning accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Service Works Heating & Air Conditioning offers free project estimates.
No, Service Works Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Service Works Heating & Air Conditioning does not offer a senior discount.
Yes, Service Works Heating & Air Conditioning offers emergency services.
Yes, Service Works Heating & Air Conditioning offers warranties.
Service Works Heating & Air Conditioning offers the following services: HVAC repair, air conditioning repairs, heating repairs, furnace and boiler repairs, water heater repairs, replacements and new installations, air conditioning replacements, heat pump replacements, furnace replacements, boiler replacements, water heater replacements, restaurant repairs, commercial building maintenance.
Window air conditioners and auto air conditioners.

Contact information

7942 Cluny Ct # H, Springfield, VA 22153

http://www.serviceworksllc.com/

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM