Mr. Johnson responded almost immediately and was able to diagnose the problem and repair the dryer promptly. The job was completed quickly and efficiently and Mr. Johnson was very professional.
Description of Work: Repaired a heating unit on my dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Blair R.
01/2014
5.0
appliance repair
 + -1 more
They were very good. They came out right away and fixed it.
Description of Work: Robert Johnson Appliance Repair fixed my washroom dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Justin W.
01/2014
5.0
appliance repair
 + -1 more
No actual service was provided.
Description of Work: Shared the brands of washing machines that are least frequently serviced, as well as the brands that cost the least to maintain.
Rating Category
Rating out of 5
professionalism
5.0
Yes, I recommend this pro
Stuart B.
11/2013
5.0
appliance repair, small appliance repair
 + 0 more
He was prompt, his price was reasonable, he was friendly, cleaned up after himself, he explained what the problem was.
Description of Work: He fixed my microwave and my dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
WENDY E.
11/2013
5.0
appliance repair
 + -1 more
My 20+ year old fridge had stopped running and I feared the compressor had dead. I called Mr. Johnson around 7:45am and told him what was going on he said I can come by around noon. He showed up exactly when he said he would. He began by checking a few thing inside the fridge then pulled it out from the wall. He found the problem right away. He was very nice and I won't hesitate to use his service again. It is so refreshing to find an honest repairman these days.
Description of Work: Replaced defrost switch on refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$142
Sharon M.
10/2013
5.0
appliance repair
 + -1 more
Mr. Johnson came as scheduled, got the work done professionally, and even lit my fireplace pilot as a favor. I found out after I scheduled him that many of my neighbors use him.
Description of Work: He replaced my ice maker with a new one I had purchased
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
John S.
10/2013
5.0
appliance repair
 + -1 more
Outstanding service and professionalism. Fairly priced. Honest. Couldn't ask for more.
Description of Work: Repaired front loader dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Sandra D.
09/2013
5.0
appliance repair
 + -1 more
I was afraid I needed a new washer, because mine was over 10 years old, and stopped without draining out the water. But now I hope this one will last a few more years. He not only got it working, but he fixed the machine so that it agitated better than it had in many years. I was very happy with his service, and wouldn't hesitate to use him again.
Description of Work: Mr. Johnson came to my house to fix my washing machine. He seemed very polite, but most importantly, he knew what he was doing. He replaced the lid switch, he replaced the "dogs" that make the the machine agitate properly, and he checked the transmission to make sure it was working properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Douglas B.
09/2013
5.0
appliance repair
 + -1 more
I was pleased with the assessment. We were able to stash frozen items in our basement fridge so we did not lose any food. He cleaned the coils and made sure the refrigerating part of the frig was working. We also decided on replacing the refrigerator and Robert was helpful in suggesting brands and models that were trustworthy and reliable based on his 20+ years of experience. I would highly recommend his service to anyone. He's a straight shooter. He provides you with the information you need to determine your course of action. He lets you know the costs and whether the appliance is worth fixing. He doesn't gouge you with unnecessary fees or parts. Very friendly.
Description of Work: Called Robert in the morning and he was able to work me in that very afternoon. This was terrific because my wife and I were leaving town the next day for a week and the freezer part of our refrigerator was on the fritz. Robert gave me an honest assessment of the situation, compressor needed replacing, and the cost of replacement. He also fixed the ice machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Paul S.
09/2013
5.0
appliance repair, plumbing
 + 0 more
I left a voice message for Mr. Johnson and he returned my call the same day. We made an appointment for him to show up on a Monday morning at 11:00 am. He arrived 15 minutes early. We ran the dishwasher on the drain cycle for him and within 3 or 4 minutes he identified the problem primarily by listening to it run. It was a felt pad that had come off dish and clogged the line. He undid the drain line and removed the felt pad. After hooking up the line, he ran the dishwasher thru several different cycles to insure the problem was resolved, which it was. It was his experience that enable him to find the problem and fix it so quickly. He was in and out of our home is a little over 20 minutes. I would definitely use Robert Johnson Appliance Repair for any large appliance problem we might have
Description of Work: Our Sears dishwasher would not drain completely. Mr. Johnson identified the problem and quickly fixed the dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$116
Ruth H.
09/2013
5.0
appliance repair
 + -1 more
After a bit of phone tag we were able to plan a day and time for him to come check our Whirlpool dryer. He arrived on time an spent no more than 15 minutes diagnosing and fixing the dryer. He even had the part so it was done right then and there! The price was great too. Even my teenage daughters were surprised when they heard him quote the price. He was pleasant and efficient.
Description of Work: Replaced the heating element on the dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard Y.
08/2013
5.0
appliance repair
 + -1 more
Mr. Johnson was very professional and very honest. He was obviously intent on saving me money and he obviously knew exactly what he was talking about.
Description of Work: Gave me solid advice over the phone
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Edwin D.
07/2013
5.0
appliance repair
 + -1 more
I wanted to have the stove repaired at my rental. It was not functional and had to be unplugged because the electric burner would not shut off. It was a danger to my tenants. I called Mr. Johnson who tried to diagnose the problem over the phone. He told me that in all likelihood the repair bill might not be worth it considering parts labor and the age of the unit. He went out to the house the next day and called with in the repair cost, which was reasonable but advised that I should just probably get a new stove which was only 50 dollars more. He made a few minor repairs to the stove, turned off the dangerous burner and made it functional until I could get a new unit. He seems like a decent, honest fellow and I would be glad to use him again.
Description of Work: He partially repaired my stove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$106
Anita F.
06/2013
4.0
appliance repair
 + -1 more
Very Well - He told us we needed to buy a new one - which we did.
Description of Work: Repaired a dryer
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Pamela L.
06/2013
5.0
appliance repair
 + -1 more
Mr. Johnson is the best! I am so happy that I called him. He was just as friendly as he could be. He went right to work found the problem and fixed it. I will call on him anytime I have an appliance problem. Anyone looking for appliance repair ....call him. You will be glad you did! Machine is working perfect!
Description of Work: Repaired my Washing machine parts were worn out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$166
Lauren B.
05/2013
5.0
appliance repair
 + -1 more
Mr. Johnson was WONDERFUL!!! He came to my house an hour after I made the phone call and immediately diagnosed the problem. His $87 consultation fee was included in my repair bill ($175 for the fridge/freezer) since I decided to have him go ahead and fix my fridge/freezer. He even saw another minor problem while there and fixed that for free. Both fridge and freezer are working well now. Even better, while he was working I asked him about my dryer that started to have problems. He offered to take a look at it for me since he was here and fixed that, adding only $30 to my previous total for his work. He was willing to save me money and do both on the same call- when I didn't even include that in the initial phone call. Beyond the call of duty, I have two small children around who were inquiring about his every move and talking to him and he was kind and talkative to them. Mr. Johnson is a contact I will keep at the top of my list. He's a great repairman with a reasonable price who is a genuinely kind human being.
Description of Work: fixed a fridge/freezer combo that wasn't cooling properly and fixed a clothes dryer that wasn't fully drying loads of clothes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
dottie H.
05/2013
5.0
appliance repair
 + -1 more
. My refrigerator / freezer were not cooling. I called Mr. Johnson, he came the same day on time. He went right to work and found the problem. He replaced the relay switch and it was once again working. Mr. Johnson was very professional, and friendly. He was in and out within an hour. I would highly recommend him. I never got that and quot;taken advantageand quot; of feeling that one would normally get from contractors/repairmen.
Description of Work: repaired refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Julie P.
05/2013
5.0
appliance repair
 + -1 more
I called Mr. Johnson and explained the problem that I was having with my dishwasher. He was at my door within 3 hours of my call. It took him approx. 35 min. to find the and quot;toothpickand quot; that was causing the problem. He explained the function and what the toothpick was doing to cause the problem. He explained it so well that I was able to lecture my teen on the proper procedure when filling the dishwasher to prevent this in the future. I found Mr. Johnson to be quick at responding to my call, reasonably priced, friendly, informative and above all, an honest and reliable business man. I will never use anyone else for appliance repair and will refer all who ask to him.
Description of Work: My dishwasher started to make a very loud noise when started. Within 15 min. he found the problem. Required no parts just a simple cleaning of a part of the dishwasher that only a repair person can get to.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$86
Rick and Nancy W.
04/2013
5.0
appliance repair
 + -1 more
Dishwasher was not draining water and was leaking. Call Robert Johnson Appliance and he schedule a appointment within a few hours. He was on time and repaired dishwasher very quickly . We would recommend Robert Johnson Appliance and will call again if appliance repair is needed.
Description of Work: Dishwasher was leaking water, cleaned washing arm on dishwasher and leveled dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$86
Annie D.
04/2013
5.0
appliance repair
 + -1 more
I called. He came out the next morning. He was late, which is why I gave a and quot;Band quot; for punctuality, but I wasn't upset. Once the motor was repaired (he had all the parts), the washer still wouldn't start. After a few minutes of trouble shooting, it turns out that when I had tried to run the machine after I attempting to remove all the glass, some water backed up and shorted out the GFI. He fixed that, too, and I am up and running. Very satisfied with the service. I don't have much experience with such repairs, so I'm not sure how the price falls relative to other service people.
Description of Work: A glass shattered inside my 6 year old dishwasher. Despite my best efforts, some got down in to the motor. I called Mr. Johnson that afternoon. He came out and fixed it the next morning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$175
Nancy M.
03/2013
5.0
appliance repair
 + -1 more
He returned my call promptly; arrived the next day. He was on time, professional and gave me some advice about the duct that was very valuable.
Description of Work: Repaired my dryer. heating element was bad.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Stephanie G.
03/2013
5.0
appliance repair
 + -1 more
on time, efficient and even had the part with him. Picks up any mess as well. Very pleasant person.
Description of Work: Great experience. Would use again
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$166
Susan A.
03/2013
5.0
appliance repair, small appliance repair
 + 0 more
The good news is both and quot;fixesand quot; have worked well. I'm sure it's the result of having an experienced repair person take care of these types of tasks.
Description of Work: My dishwasher was leaking a little and my dryer wasn't drying efficiently. Mr. Johnson determined that the dishwasher had shifted which he adjusted. He also tightened the latch for a closer fit on the door. The dryer thermostat needed to be adjusted. Mr. Johnson also suggested that I check the amount of water left in loads of laundry. He suggested that I put the laundry through the spin cycle again to remove excess water before drying.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$166
Thomas C.
01/2013
5.0
appliance repair, small appliance repair
 + 0 more
It took a couple of days for Robert o respond to my initial call....but it WAS over the holidays, so I find no fault with that. Once he responded, he was punctual and a real pro. His demeanor was very polite and his estimate was spot on. I would have Robert back to my home anytime. Great guy, great workmanship and a really fair price! DO's: Call Robert Johnson for your appliance repairs! DON'Ts: Don't call anyone else!!
Description of Work: My double oven control module went out and need troubleshooting and repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Dawn W.
12/2012
5.0
appliance repair
 + -1 more
After calling several companies who could not schedule someone to look at my broken oven until after the new year, I was frustrated. Mr. Johnson returned my phone call within 24 hours and was able come to my house within a few days time. He gave me an approximate arrival time and came within that time. He was pleasant and explained what was wrong with the oven to me. His fee was reasonable. I would definitely recommend him!
Description of Work: Heating element on my wall oven was diagnosed as broken and Mr. Johnson repaired it.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Plumbing,
Real Estate Agents,
Appliance Refinishing
FAQ
Robert Johnson Appliance Repair is currently rated 5 overall out of 5.
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Robert Johnson Appliance Repair accepts the following forms of payment: Check
No, Robert Johnson Appliance Repair does not offer free project estimates.
No, Robert Johnson Appliance Repair does not offer eco-friendly accreditations.
No, Robert Johnson Appliance Repair does not offer a senior discount.
No, Robert Johnson Appliance Repair does not offer emergency services.
No, Robert Johnson Appliance Repair does not offer warranties.
Robert Johnson Appliance Repair offers the following services: Large appliance repairs on dishwashers, washers, dryers & ovens.