Robert Johnson Appliance Repair

Robert identified that the refrigerator/freezer had many costly repair issues. He felt it would not be worth repairing because there were problems with both the refrigerator and freezer. The service call fee was appropriate and he saved us a lot of money because we were going to buy a freezer ad then would need to replace the refrigerator anyway.

Our washing machine wouldn't drain. Mr. Johnson came out the day after I called and was able to get the junk that had accumulated for years out of a drain filter, got everything back together, and double checked that the problem was solved. I now consider him my go-to person for appliance repair! I'm not sure if the price was better than others might have charged, but I do know that given my angst and need for quality work, the price was excellent!

Excellent Gave me options to either replace or repair. Completed work to my satisfaction.

Mr. Johnson arrived when he said he would. He evaluated the problem and started working on the refrigerator. He said that it is an old refrigerator but he thought he had the part that failed on his truck. He did and had the refrigerator repaired in 2 hours for a reasonable price. He cleaned up after himself. I was thrilled. I'd hire him again in a heartbeat. I have his card on my wall.

Could not be happier. Immediately responded, ordered part with overnight delivery, installed it next day. Very professional, friendly, really experienced and knowledgeable. Highly recommend

I actually will be calling him today because my refrigerator that I bought in 2009 is on the fritz and am hoping for good news today.

It went well. I was at work, but my house sitter helped him find the washer. He had to unstack a dryer to get to the washer. After he replaced the part, he ran a cycle in the machine to make sure it worked correctly. He then put everything back where it belonged.

Mr. Johnson was prompt, courteous and professional. Would use him again, absolutely.

I called for service for my Samsung gas oven. He told me they were too complicated to work on.

This was at a house we were renting from a friend while we built our house. She was managing the property for a family in France who had just bought the house. Which is just to say that no one knew anything about the appliance history. The repair went great. He came, he fixed it, no hassle. It was a simple problem. A thing had broken, the belt had been stretched, and it was making a horrible noise. He replaced the part and the belt. No further problems with the machine. Nice guy, too.

He was professional, courteous and helpful

The problem was a Drain Error message on an LG front load washer. Mr. Johnson came out the same day that I called. He diagnosed the problem quickly and, although he had to return two days later with the part, he showed us a "workaround" to keep the machine running during that time. He even offered some advice with regard to a problem we were having with our dishwasher. Mr. Johnson was professional, courteous and knowledgeable. We will certainly call him again if the need arises.

Showed up on time, identified the problem in minutes, fixed it 10 minutes later. Perfect.

He was great. He even stayed to make sure the dishwasher cycled and made sure it was working properly.

Robert responded relatively quickly, although it did take me two calls to reach him, but not a big deal. I told him what was going on, my washer was filling with water when it wasn't running. He said it sounded like one of the valves going bad. Robert said that he didn't have the part but that he would get one before he came. He warned me that they could be quite expensive. But he came to the house, installed it within 15 minutes and everything works just fine! The part wasn't as expensive as we thought it was going to be so I was quite happy! I appreciated his warning because nothing is worse than price sticker shock! I would definitely use Robert again!

He tried two parts he might thought would have fixed it and they did not. He did not charge us for the parts. He simply charged a service call. He was on time and a pleasure to have in our home.

Called him and he was able to accommodate our needs. Had a compatible part with him - I had explained the problem over the phone and he came prepared. He quickly set to work. Explained what he was doing as he did it. Showed me the dead element, installed the new one and cleaned up afterward. Thought the cost was reasonable and the service great. Will be calling him again soon about a different problem with the washer.

Robert Johnson lived up to his rave reviews and #1 status for providers within 10 miles of our location - a fine reputation for a local technician with a lifetime of experience in the area. If he'd offered a military/veterans discount, this report card rating would have been straight A's! Thanks, Robert

All went well with the exception of creating a carpet stain, which I was able to clean/remove.

Mr. Johnson was right on time and took about 15 minutes to determine my refrigerator was kaput. I appreciate that he did not try to and quot;repairand quot; a refrigerator that was not repairable. I will always prefer someone I can trust over someone who just has selling on their mind. Granted, it's a little expensive for 15 minutes, but, if he could have fixed it, the $85 would have been well worth the savings so I must appreciate the good with the bad!

The repair was completed promptly and at affair price for the work involved.

Mr. Johnson was quick to respond to my inquiry and was out to the house to assess the issue within 48 hours of me making contact with him. During his visit he was able to assess that my Wirlpool gold double wall oven control board had shorted out. He attempted to make contact to see if any companies in the area had the part on hand to no avail. He then gave me the option of having him order the part for me or for me to order the part directly. I opted to just have him order the part. He then assessed my broken Amana front load dryer. Mr. Johnson believed that the thermistor was the culprit in my dryer no longer drying but also suggested that the thermistat and the control board could also be damaged. Given the cost of the parts compared to the actual value of the dryer, Mr. Johnson suggested a new dryer may be the route to go. He did however, give me the part numbers for a new thermistor and showed me how to replace it if I would like to give that a try on my own. The parts came in for the oven within a week and Mr. Johnson was quick to come out to replace it and get us back up and running. I would highly recommend Mr. Johnson for appliance work in the future.

Mr. Johnson was fabulous! We contacted him (due to Angie's list) on Monday and knew exactly what the problem was when speaking to him on the phone. He then stated that the part we needed for our dishwasher would be arriving on Tuesday and he would call on Wednesday morning with an arrival time. He fixed the dishwasher in no time and my husband explained the problem we were having with our ice machine (not working). He had a spare in his truck and promptly replaced that. We decided to tell him about our dryer latch and again, he had the part in his truck and repaired that, too (all for about $300.00)! What a bargain! He reminded us of how service was many years ago. We will definitely all him again. One side note, he does not have an email address, nor does he have a web site. If you'd like to reach him, just call him.

He fixed it with parts I had bought but was unable to install myself. The $89 charge was for the service call. That seemed to me be to be a bit higher than similar charges from other repairmen (electricians, plumbers), but it was worth it to me at the time.

Very nice man! Came right out when I couldn't get anyone else to.