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Robert Johnson Appliance Repair

Appliance Repair, Appliance Repair - Small, Plumbing,

About us

Owner operated. No subs. Cost is determined by the job. Travel charges may apply. Ask about licensing.

Business highlights

49 years of trusted experience

Services we offer

Large appliance repairs on dishwashers, washers, dryers & ovens.

Services we don't offer

Televisions & microwaves.


Accepted payment methods

Check

Reviews

5.097 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
5%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 97 reviews

Alice S.
01/2020
5.0
appliance repair
  + -1 more
Robert identified that the refrigerator/freezer had many costly repair issues. He felt it would not be worth repairing because there were problems with both the refrigerator and freezer. The service call fee was appropriate and he saved us a lot of money because we were going to buy a freezer ad then would need to replace the refrigerator anyway.
Description of Work: Repair Freezer in refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Paula D.
01/2019
5.0
appliance repair
  + -1 more
Our washing machine wouldn't drain. Mr. Johnson came out the day after I called and was able to get the junk that had accumulated for years out of a drain filter, got everything back together, and double checked that the problem was solved. I now consider him my go-to person for appliance repair! I'm not sure if the price was better than others might have charged, but I do know that given my angst and need for quality work, the price was excellent!
Description of Work: Washing Machine Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Lamoine K.
11/2017
5.0
small appliance repair
  + -1 more
Excellent Gave me options to either replace or repair. Completed work to my satisfaction.
Description of Work: Service on dishwasher

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise C.
06/2017
5.0
appliance repair
  + -1 more
Mr. Johnson arrived when he said he would. He evaluated the problem and started working on the refrigerator. He said that it is an old refrigerator but he thought he had the part that failed on his truck. He did and had the refrigerator repaired in 2 hours for a reasonable price. He cleaned up after himself. I was thrilled. I'd hire him again in a heartbeat. I have his card on my wall.
Description of Work: My refrigerator wasn't cooling but the freezer appeared to still be working. So I thought the compressor was still working and it might be an easy repair. It is an old refrigerator, but it is a low profile refrigerator and rather than try to find a new one that would fit the space in my kitchen, I thought it could be repaired. I called a different group first and they told me they could get to me in 8 days. I said thanks but no thanks and checked around for other service providers in my area. Mr. Johnson's name popped up and he had an A rating from Angie's List. He told me he could be at my home that afternoon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Brenda L.
03/2017
5.0
appliance repair
  + -1 more
Could not be happier. Immediately responded, ordered part with overnight delivery, installed it next day. Very professional, friendly, really experienced and knowledgeable. Highly recommend
Description of Work: dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eileen T.
01/2017
5.0
appliance repair
  + -1 more
I actually will be calling him today because my refrigerator that I bought in 2009 is on the fritz and am hoping for good news today.
Description of Work: I have had Mr. Johnson come to my home many times over the past 12 years and he has always been honest, reliable, and very reasonable. He told me just to get new appliances when they were hopeless and told me what to get so I would not have headaches in the future. I am glad that he is on Angies list because I knew him before the list. Thanks Mr. Johnson for the great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Ranall H.
11/2016
5.0
appliance repair
  + -1 more
It went well. I was at work, but my house sitter helped him find the washer. He had to unstack a dryer to get to the washer. After he replaced the part, he ran a cycle in the machine to make sure it worked correctly. He then put everything back where it belonged.
Description of Work: Robert Johnson replaced a drain pump on my Samsung washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Mark R.
02/2016
5.0
appliance repair
  + -1 more
Mr. Johnson was prompt, courteous and professional. Would use him again, absolutely.
Description of Work: Fixed washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathy B.
02/2016
1.0
appliance repair
  + -1 more
I called for service for my Samsung gas oven. He told me they were too complicated to work on.
Description of Work: Nothing
Rating CategoryRating out of 5

Frederick B.
11/2015
5.0
appliance repair
  + -1 more
This was at a house we were renting from a friend while we built our house. She was managing the property for a family in France who had just bought the house. Which is just to say that no one knew anything about the appliance history. The repair went great. He came, he fixed it, no hassle. It was a simple problem. A thing had broken, the belt had been stretched, and it was making a horrible noise. He replaced the part and the belt. No further problems with the machine. Nice guy, too.
Description of Work: Fixed a Maytag washing machine, which was making a rude, clanky noise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Debbie Y.
11/2015
5.0
appliance repair
  + -1 more
He was professional, courteous and helpful
Description of Work: Evaluated washing machine problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark R.
09/2015
5.0
appliance repair
  + -1 more
The problem was a Drain Error message on an LG front load washer. Mr. Johnson came out the same day that I called. He diagnosed the problem quickly and, although he had to return two days later with the part, he showed us a "workaround" to keep the machine running during that time. He even offered some advice with regard to a problem we were having with our dishwasher. Mr. Johnson was professional, courteous and knowledgeable. We will certainly call him again if the need arises.
Description of Work: Washing Machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Fred M.
07/2015
5.0
appliance repair
  + -1 more
Showed up on time, identified the problem in minutes, fixed it 10 minutes later. Perfect.
Description of Work: Diagnosed and repaired failed component in refrigerator icemaker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Janellen W.
02/2015
5.0
appliance repair
  + -1 more
He was great. He even stayed to make sure the dishwasher cycled and made sure it was working properly.
Description of Work: He fixed my dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Courtney D.
01/2015
5.0
appliance repair, plumbing
  + 0 more
Robert responded relatively quickly, although it did take me two calls to reach him, but not a big deal. I told him what was going on, my washer was filling with water when it wasn't running. He said it sounded like one of the valves going bad. Robert said that he didn't have the part but that he would get one before he came. He warned me that they could be quite expensive. But he came to the house, installed it within 15 minutes and everything works just fine! The part wasn't as expensive as we thought it was going to be so I was quite happy! I appreciated his warning because nothing is worse than price sticker shock! I would definitely use Robert again!
Description of Work: Changed to the cold water valve in my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$167

charles K.
12/2014
5.0
appliance repair
  + -1 more
He tried two parts he might thought would have fixed it and they did not. He did not charge us for the parts. He simply charged a service call. He was on time and a pleasure to have in our home.
Description of Work: Checked my refrigerator compressor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Stephen B.
11/2014
5.0
appliance repair
  + -1 more
Called him and he was able to accommodate our needs. Had a compatible part with him - I had explained the problem over the phone and he came prepared. He quickly set to work. Explained what he was doing as he did it. Showed me the dead element, installed the new one and cleaned up afterward. Thought the cost was reasonable and the service great. Will be calling him again soon about a different problem with the washer.
Description of Work: Replaced Samsung Dryer heater element.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Howard W.
09/2014
5.0
appliance repair
  + -1 more
Robert Johnson lived up to his rave reviews and #1 status for providers within 10 miles of our location - a fine reputation for a local technician with a lifetime of experience in the area. If he'd offered a military/veterans discount, this report card rating would have been straight A's! Thanks, Robert
Description of Work: Repaired Kitchen Aid refrigerator

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193

Kenneth O.
08/2014
5.0
appliance repair, plumbing
  + 0 more
All went well with the exception of creating a carpet stain, which I was able to clean/remove.
Description of Work: Removed dishwasher; installed dishwasher; disposed of dishwasher; repaired clothes washer

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$268

Tamara P.
07/2014
5.0
appliance repair
  + -1 more
Mr. Johnson was right on time and took about 15 minutes to determine my refrigerator was kaput. I appreciate that he did not try to and quot;repairand quot; a refrigerator that was not repairable. I will always prefer someone I can trust over someone who just has selling on their mind. Granted, it's a little expensive for 15 minutes, but, if he could have fixed it, the $85 would have been well worth the savings so I must appreciate the good with the bad!
Description of Work: Came to check on a non-working freezer in my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Paul M.
06/2014
5.0
appliance repair
  + -1 more
The repair was completed promptly and at affair price for the work involved.
Description of Work: Mr. Johnson came within an hour of being called to repair my refrigerator. He pinpointed the problem, dismantled the bottom freezer, replaced the thermostat and reassembled the refrigerator within an hour. He's a pleasant, professional person and I recommend him without reservation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186

Jessica C.
04/2014
5.0
appliance repair
  + -1 more
Mr. Johnson was quick to respond to my inquiry and was out to the house to assess the issue within 48 hours of me making contact with him. During his visit he was able to assess that my Wirlpool gold double wall oven control board had shorted out. He attempted to make contact to see if any companies in the area had the part on hand to no avail. He then gave me the option of having him order the part for me or for me to order the part directly. I opted to just have him order the part. He then assessed my broken Amana front load dryer. Mr. Johnson believed that the thermistor was the culprit in my dryer no longer drying but also suggested that the thermistat and the control board could also be damaged. Given the cost of the parts compared to the actual value of the dryer, Mr. Johnson suggested a new dryer may be the route to go. He did however, give me the part numbers for a new thermistor and showed me how to replace it if I would like to give that a try on my own. The parts came in for the oven within a week and Mr. Johnson was quick to come out to replace it and get us back up and running. I would highly recommend Mr. Johnson for appliance work in the future.
Description of Work: Repair double wall oven and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lynne P.
04/2014
5.0
appliance repair
  + -1 more
Mr. Johnson was fabulous! We contacted him (due to Angie's list) on Monday and knew exactly what the problem was when speaking to him on the phone. He then stated that the part we needed for our dishwasher would be arriving on Tuesday and he would call on Wednesday morning with an arrival time. He fixed the dishwasher in no time and my husband explained the problem we were having with our ice machine (not working). He had a spare in his truck and promptly replaced that. We decided to tell him about our dryer latch and again, he had the part in his truck and repaired that, too (all for about $300.00)! What a bargain! He reminded us of how service was many years ago. We will definitely all him again. One side note, he does not have an email address, nor does he have a web site. If you'd like to reach him, just call him.
Description of Work: Fixed out dishwasher, ice machine and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jim M.
02/2014
5.0
appliance repair
  + -1 more
He fixed it with parts I had bought but was unable to install myself. The $89 charge was for the service call. That seemed to me be to be a bit higher than similar charges from other repairmen (electricians, plumbers), but it was worth it to me at the time.
Description of Work: He repaired a cook top burner that was not lighting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Rachel D.
01/2014
5.0
appliance repair, real estate agents
  + 0 more
Very nice man! Came right out when I couldn't get anyone else to.
Description of Work: Washing Machine Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

11906 Catharpin Rd, Spotsylvania, VA 22553


Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Plumbing,
Real Estate Agents,
Appliance Refinishing

FAQ

Robert Johnson Appliance Repair is currently rated 5 overall out of 5.

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Robert Johnson Appliance Repair accepts the following forms of payment: Check
No, Robert Johnson Appliance Repair does not offer free project estimates.
No, Robert Johnson Appliance Repair does not offer eco-friendly accreditations.
No, Robert Johnson Appliance Repair does not offer a senior discount.
No, Robert Johnson Appliance Repair does not offer emergency services.
No, Robert Johnson Appliance Repair does not offer warranties.
Robert Johnson Appliance Repair offers the following services: Large appliance repairs on dishwashers, washers, dryers & ovens.
Televisions & microwaves.

Contact information

11906 Catharpin Rd, Spotsylvania, VA 22553


Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM