We are a family owned and operated, home improvement business that focuses on quality above all else. Fully licensed and insured. We offer a 5% discount to all retired and active military and all public servants (Police officers etc.) We are the company that Virginia has trusted for nearly 40 years!
After several calls, I finally got a call back. They scheduled a day and time to come by to give me an estimate and then never showed.
Description of Work: I called Mills Roofing several times for an estimate on replacing my roof.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Mills Roofing
We apologize for the experience. Unfortunately we do not have record of an appt. perhaps you had contacted a different company as there are others in this area with a similar name to ours.
Lynn R.
09/2016
5.0
roofing
+ -1 more
After obtaining several estimates, we chose Mills Roofing to replace the shingles on our home for two reasons. First, the estimate was less than those provided by the larger companies; and secondly, we found Mike (the estimator) and Kenny (the crew supervisor) to be responsive and helpful. The material was delivered and the work performed as scheduled. Kenny, the crew supervisor, remained at our home the entire time that the work was being performed. There was one small issue involving the drip edge that we noticed after the crew had left the site. However, after reporting the concern, Kenny returned the next day and took care of the problem. Overall, we were very pleased with all aspects of dealing with Mills Roofing and with the final outcome of the work.
Description of Work: Replace shingles, drip edge, and venting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,400
Liz C.
08/2016
1.0
roofing
+ -1 more
I contacted them via email on Angie's List, they responded and came out on time to take a look and give us a quote. The representative from the company asked some questions and stated he would get back with us by the end of the week with a quote. I have not heard back from them since.
Description of Work: We needed our roof replaced.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
2.0
pamela D.
06/2016
5.0
gutter repair, roofing
+ 0 more
This company and the people are exceptional. They worked 15 hour days and did beautiful work. This is a family owned and operated business, and they did a fantastic job. Personal and friendly service, incredible work ethic and fantastic results!
Description of Work: They replaced an older tin roof with shingles and replaced older tin on porches with the pre baked finished metal and replaced all the gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Kathleen Q.
05/2016
5.0
roofing
+ -1 more
It could not have gone more perfectly. The team arrived early and went to work; had the old roof off in about an hour. The owner was on site supervising most of the day. They even did work we had not originally contracted for at no additional cost, basically because it needed doing, and advised us not to add a sun tunnel because given our situation it would not work well. They cleaned up meticulously. We could not be happier and would recommend Mills Roofing to anyone.
Description of Work: Replaced roof on fairly large two story elevated home. Tore off old shingles; replaced rotted wood and put on new shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,700
Aron A.
03/2016
5.0
roofing
+ -1 more
It went great! We trusted Mike and his crew enough to come back and replace the entire roof, since it was clear that the roof needed major rework. Over the last six months we have interacted with four different NoVA roofing companies and Mills Roofing had the most competitive pricing while also exceeding the level of quality, service, and professionalism we expected out of our roofers.
Description of Work: Mills Roofing roofer inspected roof, found the source of a major leak (but was unable to fix a smaller leak), and provided spot repairs of an improperly piece of flashing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Mills Roofing
It was a pleasure working with you! Thank you for the review!
Ed R.
03/2016
5.0
roofing
+ -1 more
Representative showed up on time and did fixes as requested and advertised. Leaks have not returned since repairs were made and received an estimate on repair or replacement of roof within 4 days of the initial temporary fixes.
Description of Work: Fixed loose nails, rubber fittings, and possible leak points throughout the roof. Also provided an estimate for repair and replacement of current roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Mills Roofing
Thank you for the kind words!
Alan J.
02/2016
5.0
roofing, skylights
+ 0 more
The replacement went well. Cleanup was thorough. I have a one warranty. Since the installation it has snowed and rained. There is no visibility of any leakage. I am pleased with my experience with Mill Roofing.
Description of Work: Replaced Skylights
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Sergio A.
12/2015
5.0
gutter repair, roofing
+ 0 more
These guys are simply great. First Mike came out and went over the entire process and provided an estimate. Showed me the differences between shingles and gave me a choice on colors etc. From estimate, to material delivery, to installation, the team was great to work with. Onsite supervisor never left the job, they explained issues found and how they would be addressed. I would definitely recommend this company to anyone looking to have Roof work done. By the way, the clean up was excellent and they took care of our property. Simply a first rate organization.
Description of Work: Replaced entire roof (residential). To include replacing plywood and adjusting gutters as necessary.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,650
Jack B.
11/2015
5.0
roofing, skylights
+ 0 more
I purchased the "big deal" package for $5500.00. Our home is a 2+ story colonial at the top of a very steep driveway with a 10/12 pitch roof so I knew when I ordered it my roof was going to exceed the $5,500 price-point. The Mills roofing crew came to inspect the job within a week of receiving the order. After measuring my roof they broke down the additional charges for me item by item, and we agreed an additional $1300 would cover the cost of additional shingles, including labor and materials for a skylight, roofing a sunroom attachment and bay-window. The job was scheduled two weeks later and completed within two days. The materials were top quality and the installation was very well done right down to the final clean up. The crew was very professional and worked together well- definitely not a day-labor/pick-up work-force. It rained the night after the installation was finished and I was gratified to see the roof works as well as it looks. I am very pleased with the value and execution of this job and would not hesitate to recommend Mills Roofing to anyone considering a new roof.
Description of Work: Replaced 2300 Sq' of roof with lifetime 3D architectural shingles- Including stripping the old roof, replacing 2 boards, installing a solar-tube skylight, re-flashing the chimney, installing 3' ice barrier, synthetic underlayment, new boots on pipes and complete site clean up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,800
Response from Mills Roofing
It was a pleasure working with you. Thank you for the kind review.
Paul S.
08/2015
5.0
gutter repair, roofing
+ 0 more
Kenneth Mills supervised the entire job and his crew did a fantastic job. The entire roof was taken off, several sheets of plywood replaced, and new shingles, flashing, and vent boots installed. They also installed three new vent hoods, replaced two old attic fans, and replaced and painted rotten fascia boards. The work was professional and quickly done. It was a pleasure working with the entire crew.
Description of Work: New roof, gutters and downspouts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Christopher T.
04/2015
5.0
gutter repair, roofing
+ 0 more
100% Satisfaction. Very professional and courteous from estimate to install to cleanup. They also were a better estimate than competitors and I believe they use a superior product. Definitely give them a call if you need repairs or replacement.
Description of Work: Tear off old roof, installed new architectural shingles with lifetime warranty and algae resistance built into shingle. Also installed Leaf Relief gutter covers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from Mills Roofing
Thank you for the review. We are glad we met your expectations
Victor E.
04/2015
4.0
roofing
+ -1 more
It was okay. I think the deal said something like, "A value of $249 worth of roof inspection and minor service for $99." I knew that I needed what I thought was minor service and that's why I bought the coupon. But the guy just went up on the roof and said, "Oh, you need a new roof. We'll be able to do that for you for $6000 or so." I thought, "Well, I could have called anybody and gotten a free roof estimate. I didn't need to pay for it. So I said, "While you're up there, since that thing said minor service, what is your minor service?" I told them that there were a couple of roof tiles that needed to be replaced because a tree had scrubbed on them. I told them that at least twice before they came out. They said, "Oh well, since the whole roof really needed to be replaced anyway there was no real point in making that minor service." So, I don't know. You can get a roof estimate from any roofer for free because they're looking at a $5000 to $7000 job. So, I can't say I was happy. I didn't pay anything besides the $99.
Description of Work: .
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Mills Roofing
We apologize for your less than satisfactory experience. In the roof maintenance package you purchased the minor repairs covered are caulking exposed nails, caulking pipe boots and chimney flashings if applicable. Replacing missing shingles was not part of the package you purchased. Again sorry for the confusion about the maintenance package that you purchased through Angies List.
Patricia F.
04/2015
5.0
replacement windows
+ -1 more
Did a great job and clean up after, and in one day. There was snow on the ground so they came back a week later to make sure they got all the roofing nails, etc. that dropped to the ground. They were very professional and kept in contact throughout the job. I was so pleased I have already hired them for another job: replacing patio door, installing doggie door and kitchen window. I know they will do a good job.
Description of Work: Installed new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,200
Sandra P.
03/2015
5.0
roofing
+ -1 more
The process went very well. I was contacted right away once I requested an estimate and they were out promptly to give the estimate and explain all our roofing options. They left samples for us to be able to take our time to decide. They were friendly, professional and punctual. They offer both Veterans and Senior discounts and are a family run business. Once we selected them to do the work, they arrived as scheduled and completed the work promptly, with great workmanship and within the price range given on the estimate. There were quite a few of the clear plastic strips from the shingles left around on the ground and I found a few nails that they had missed. HOWEVER, in their defense....there was snow on the ground, which would have made the little clear strips pretty darned hard to see and it was very wet, which may have interfered with their magnetic nail sweep. We were very pleased with their work and appreciate the hard work they did on a cold winter's day and we love the look of our new roof. We would recommend them without reservation.
Description of Work: Total Townhome Roof Replacement. Removed old roofing. Replaced damaged plywood, removed old attic fan, installed ridge vent, placed water and ice barrier and new shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,100
Response from Mills Roofing
Thank you for your kind words. We are glad that we were able to make it a pleasant experience for you.
ARTHUR J.
03/2015
4.0
roofing
+ -1 more
The company did well to schedule the inspection based on weather conditions. The follow up did not go as expected. I didn't hear back from the inspector nor did I initially receive any written or verbal report on how it went.
Description of Work: Mills Roofing conducted a roof inspection and spot repair service.
Rating Category
Rating out of 5
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$99
Response from Mills Roofing
We apologize that your experience was not 100% satisfaction. At Mills Roofing we always strive to make the best experience possible for every customer.
Michael M.
02/2015
5.0
roofing
+ -1 more
They were fine. He was a very nice gentleman. He was just a really nice young man. I assume that it was a pretty good deal. He told me what he did.
Description of Work: They came over and looked at the roof and did a little caulking around the vent or something and said everything was fine.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Erin B.
02/2015
5.0
roofing
+ -1 more
Mill Roofing was professional, courteous and responsive from first contact. They were very informative to my husband and I as we know nothing about roofing or having to replace a roof (this was a first for us). They explained the process in detail, were patient as we researched and collected quotes from other companies. They came recommended to us, so even though they weren't the lowest quote we received, we still wanted to use them. They lowered their price to ALMOST match our lowest quote. The only reason I rated their price a B was because of the credit card fee they pass on from their credit card payment provider (PayPal). The fee passed on is 3.5% which is a pretty large percentage for a credit card fee, IMO. One of the best things about Mills was their clean up. The job took about 2 1/2 days from start to finish, and I was not home at all when they were working. When I got home after they had completed the job, it was like they had never been there in the first place (other than my brand new beautiful roof, of course). I appreciate the time and care they took to clean up after themselves and put our belongings back in place when they left (kids bikes, toys, etc).
Description of Work: They replaced our entire roof, removed our attic fan and installed ridge vents, replaced the drip edge.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from Mills Roofing
[member name removed], thank you for the kind review. We are glad that we were able to make it a pleasant experience for you and your family.
Quinton J.
12/2014
5.0
roofing
+ -1 more
I needed to repair and replace a roof, remove a chimney and roof vent, and install new ridge vents. I was met on the job site by the advance-team who were professional and on-time. They gave me a true estimation of the scope of work and the time it would take to complete the job. Even though I had lower estimates from some of their competitors, I decided to allow them to do the work because of the honest and sincere way they explained everything in detail. They were extremely helpful to offer suggestions on how to improve the quality of the work. I never felt as if they were trying to up-sell me on things I didn't need. I highly recommend this company and can sincerely vouch for their professionalism, attention-to-detail, and awesome customer service!
Description of Work: Replaced the entire roof on a split-level single family home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,400
Don R.
11/2014
5.0
gutter repair, roofing
+ 0 more
Work was performed as discussed. Worked stated and completed as described. All work was done in a professional manner. Workers arrived punctually everyday and were veray polite. Pleasure to work with.
Description of Work: Replace roof and installed new gutters. Repair and replace trim and soffet work. other small tasks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mills Roofing
Mr. [member name removed] thank you for the gracious remarks.
Eva S.
12/2012
5.0
roofing
+ -1 more
We could not be happier with the results. Melvin Mills and his crew are thoroughly professional. They showed up at the crack of dawn every day and worked until dark. They always left the place looking immaculate. We will definitely recommend Melvin Mills to anybody who needs a new roof.
Description of Work: A severe storm (derecho) caused significant damage to the fairly new metal roofs on our main house, guest house, and a small outbuilding. The insurance company agreed to replace them and we selected Melvin Mills for the job. These were standing seam metal roofs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$34,000
James R.
03/2011
5.0
roofing
+ -1 more
I spent about $1000 on that service. Their price was reasonable and they were very professional. They cleaned up everything and just did a really good job and it was all as I expected. My wife actually dealt with them and she was very pleased. The work was done on time.
Description of Work: I used Mills Roofing in December and was a repair job on the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Lesley H.
10/2008
5.0
roofing
+ -1 more
I got 4 quotes for this project and Melvin from Mills Roofing came in with the lowest estimate. I was very happy with the results. They removed the old, damaged rubber roofing material and replaced it with a metal roof. I was especially concerned about how the roofing material would tie into the 200-year-old brick side of the house, but they did a great job and tied it in to the mortar neatly, without damaging the brick. We then had a mason who specializes in sand and lime mortar come and fill in the mortar seam. I found this company to be very professional and they finished the job quickly - no complaints whatsoever.
Description of Work: Had a prepainted standing seam metal roof installed on my large front porch.
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Service Categories
Roofing,
Gutters,
Skylights,
Windows,
Siding,
Roof Ice/Snow Removal,
Chimney Caps,
Decks and Porches
FAQ
Mills Roofing is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 9:00 AM - 12:00 PM
Mills Roofing accepts the following forms of payment: Check,Visa