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Clean Carpet Solutions

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning

About us

Whats hiding in your carpet? Affordable carpet cleaning for your home and Office! Licensed, insured, and IICRC Certified! Roanoke VA and surrounding areas. www.cleancarpetsolutions.net

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning. Area Rug Cleaning. Upholstery Cleaning. Car Upholstery Cleaning. Boat Carpet Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.9118 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 76-100 of 118 reviews

Alan F.
03/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Steam cleaned rugs covering steps and upper level floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!

Marjorie M.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!

Margaret K.
02/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!

Bruce S.
02/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!

Dan D.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned some carpet pieces I had for sections in my apt. Got stubborn food stains out and was very pleased with results of all 4 pieces (remnants) very detailed and industrious in resolving stubborn stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!

Roberta S.
12/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!

Donald W.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned 4 rooms of carpet. Was done quickly and done well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business

Pamela C.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned bedroom carpet. Had not been cleaned in years and looks brand new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business

Jeffrey B.
11/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned and Scotch-guarded carpets on our 1st and 2nd floors, also cleaned our couch. love seat, and recliner. Very pleased with results and the owner's professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business

Gina H.
10/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!

Beth I.
10/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Cleaned 4 area rugs. Good attention to detail and most looked great. treated stains but one did not come clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business

Greg M.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I needed to get my house on the market and was debating replacing carpet but he did such a great job it saved me $3500.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business

Amy G.
10/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business

John W B.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: cleaned various carpet areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business

Jennifer T.
09/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business

James B.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned three rooms of carpet and a stairway. Very professional and prompt. He took extra time to clean a very dirty stairway. Definitely recommend and use again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business

Bonnie C.
08/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business

P B F.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I highly recommend this service. Went the extra steps to do an outstanding job. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!

Everett W.
08/2015
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpet in home. Very hard worker, he came alone, but did not seem to have equipment necessary to do a good job cleaning the carpet. It still looks dirty. The carpet was purchased 4 years ago and this was the first time it was professionally cleaned.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Clean Carpet Solutions
Thanks for the feedback. It is always disappointing to hear that a customers expectations from a cleaning were not met. This carpet was cleaned on April 6 2015 and did not realize there was concerns with the cleaning until the review in August. I Called and was told by customer that there was some spots missed. I offered to re-clean the carpet at no charge and was declined although the offer still stands. We stand by our work and always strive for 100 percent Customer Satisfaction. Our Powerful Truck Mounted Equipment meets or exceeds Industry Cleaning Standards. Thanks Russell Clean Carpet Solutions 540-493-4049

M Christine K.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned TV room, office, and stairway carpeting. Did extra work on stains and scotch guarded everything. This man worked non stop for several hours doing serious scrubbing on old stains. He was remarkable. |I highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!

Linda B.
07/2015
3.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Clean Carpet Solutions
Thanks for the review! I apologize that you were disappointed in the quality of the cleaning. Please let me know what went wrong. I can re-clean the carpets for you at no charge. Thanks Russell Clean Carpet Solutions 540-493-4049

julie T.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Clean Carpet Solutions steam cleaned the carpets in a bedroom, a set of stairs and two landings. |This was a rental property that had probably not been vacuumed all year and we have owned for over 14 years. We have had these areas cleaned many times before by other companies and they NEVER turned out this GREAT! All I can say is WOW!! I would definitely recommend this company and use them again! I feel like I got an incredible deal! Super pleased!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!

Darla A.
07/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$105

Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!

Jacob J.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We hired Mr. Dorry to clean the carpets in our rental property. This is a two-story condo / townhome that had been occupied for the last year by tenants with two dogs. There was a strong smell of dog when you entered the unit. The first time he came, the carpets had obviously been cleaned, but the stairwell and back bedroom (where the biggest dog stayed most of the time) still smelled a few days later. I called Mr. Dorry and explained this to him and he responded quickly to fix the issue - he returned and re-cleaned and applied a strong deodorizer to those carpets. | |He did a great job and was very pleasant to work with. We will definitely use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!

Jasper E.
04/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: Carpet cleaning after remodeling. This cleaning was of an area that could not be cleaned since remodeling was not complete in this room at previous visit. This company is the BEST I have used (total of 3) since moving into this house! Will definitely use in the future, as well as recommend to all my friends and neighbors!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!

Contact information

unknown, Salem, VA 24153

www.cleancarpetsolutions.net

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning

FAQ

Clean Carpet Solutions is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 9:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 9:00 PM

Clean Carpet Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Clean Carpet Solutions offers free project estimates.
Yes, Clean Carpet Solutions offers eco-friendly accreditations.
No, Clean Carpet Solutions does not offer a senior discount.
Yes, Clean Carpet Solutions offers emergency services.
Yes, Clean Carpet Solutions offers warranties.
Clean Carpet Solutions offers the following services: Carpet Cleaning. Area Rug Cleaning. Upholstery Cleaning. Car Upholstery Cleaning. Boat Carpet Cleaning

Contact information

unknown, Salem, VA 24153

www.cleancarpetsolutions.net

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM