Whats hiding in your carpet? Affordable carpet cleaning for your home and Office! Licensed, insured, and IICRC Certified! Roanoke VA and surrounding areas. www.cleancarpetsolutions.net
Business highlights
16 years of trusted experience
Emergency Services Offered
Services we offer
Carpet Cleaning. Area Rug Cleaning. Upholstery Cleaning. Car Upholstery Cleaning. Boat Carpet Cleaning
Description of Work: They cleaned all the carpeting in my home, including two flights of stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!
Reid H.
04/2015
5.0
carpet cleaners, upholstery cleaning
+ 0 more
He arrived a few minutes early and setup quickly. I did not have to do anything. The carpet was cleaned and all furniture that could be moved was moved by him during the cleaning process. He worked quickly and spent extra time on the problem areas. He used foam blocks to insure that the legs would not leave rust or finish stains from the wet carpet. It only took two hours. He was very professional and courteous. It only took 4 hours for most of it to dry. Some of the high traffic areas that he worked on more extensively dried within 24 hours.
Description of Work: I had 5 rooms cleaned and a set of carpeted stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!
Alexander M.
04/2015
5.0
carpet cleaners
+ -1 more
I received an extremely prompt response and was able to schedule an appointment in short order. He did an excellent job cleaning the steps and landing, which are over 10 years old. I didn't expect perfection, but this provider tries for it. He spot cleaned a few tough areas and even hand brushed some animal hair that was difficult ingrained. Again, I didn't expect a miracle, but my carpets look much, much better. T he appointment was longer than I planned, but that was due to the excellent job this provider does. We did a quick check together and he told me to send him a message or call if I had any issues and he'd swing by to treat the area again. He also followed up via direct message which I think shows a high level of customer service.
Description of Work: Carpet cleaning of stairwell, landing, and bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!
Sarah S.
03/2015
5.0
carpet cleaners
+ -1 more
The technician did a really good job. I would work with him again.
Description of Work: I purchased a deal for carpet cleaning and deodorizing of 3 areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!
Susan M.
03/2015
5.0
carpet cleaners
+ -1 more
excellent service for carpet cleaning and a carpet repair
Description of Work: excellent service. Very professional, attention to detail was exceptional. Removed spots from carpet that were questionable. On time, trimmed up a small damaged area at no additional charge. Would definitely use again
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!
THOMAS L.
02/2015
5.0
carpet cleaners
+ -1 more
I had many areas where a family pet had "marked". Russell cleaned thoroughly once...but it wasn't quite enough to get it out...so he happily returned to clean a second time so that the odor was completely gone. I have used Stanley Steemer many times in the past and Russell was much better at thoroughly cleaning and price was comparable.
Description of Work: Carpet cleaning and deodorizing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!
James & Jane T.
02/2015
5.0
carpet cleaners
+ -1 more
I have not yet used the service, however I do give the company an A for their responsiveness and professionalism. We are scheduled for February 10th to have the work completed.
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$99
Response from Clean Carpet Solutions
Thanks for the review. I look foward to working with you. Thanks for the Business!
Neeraj G.
02/2015
5.0
carpet cleaners
+ -1 more
Did an excellent job of cleaning the carpet. he was punctual and polite. I was very happy for how good the carpet looked after cleaning.
Description of Work: Cleaned carpet in 2 rooms and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!
Rob W.
12/2014
5.0
carpet cleaners
+ -1 more
The technician arrived on time and got the job done In a professional manner. We were happy with the results and recommend the company.
Description of Work: Clean Carpet Solutions cleaned and deodorized the carpet in our 2-bedroom apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!
John L.
12/2014
5.0
carpet cleaners
+ -1 more
Clean Carpet Solutions is absolutely one of the best services we have ever used at our home! The owner/operator Russel is everything you want in someone who does what he does: prompt, courteous, thorough, perfectionistic, responsive and even better, REASONABLY PRICED! He does such good work on our carpets, despite them being almost white and us having three dogs and lots of red mud! He has always exceeded expectations when he comes to work on our house. We could not be happier with this service and heartily recommend him to anyone who needs a good carpet cleaning. I have almost never given all "A"'s to a contractor we've had at our home but this time, it is absolutely deserved! Thank you Clean Carpet Solutions!
Description of Work: Mr. Dorry cleaned all the carpets in my home, as well as several sofas and love seats.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!
Cynthia N.
12/2014
5.0
carpet cleaners
+ -1 more
He cleaned the carpet removing stains as needed. He was very professional and efficient. Will use him again in the future!
Description of Work: He arrived at the scheduled time, explained his carpet cleaning method, was careful to use protective sheeting in traffic areas and did a great job cleaning the carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!
Paul E.
11/2014
5.0
carpet cleaners
+ -1 more
We have a 2 year old son who loves to dump food and liquids everywhere. There were several bad stains that made me nervous about getting my deposit back and we had already tried a decent retail carpet cleaner. He was able to clean all the rooms and the place smelled great afterwards. Will definitely use him again in the future.
Description of Work: Cleaned carpets in a townhome, including stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$133
Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!
Eduard V.
11/2014
5.0
carpet cleaners
+ -1 more
I'd used him a couple times before. Very punctual, professional, did a great job.
Description of Work: Cleaned, steamed all carpets as we were moving out of our apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!
Charlotte C.
11/2014
5.0
carpet cleaners
+ -1 more
He did a very professional job. My carpet is older and worn. It came out better than I expected and looks great for the age of carpet. He also deodorized , spot cleaned and put down a scotch guard. It was a great value and I would use him again.
Description of Work: Cleaned 3 areas of carpet, stairs, hall and family room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!
Kristin C.
10/2014
5.0
carpet cleaners
+ -1 more
I decided to use Mr. Dorry again when we decided the carpet in two rooms of our home needed cleaning. These rooms are where our pets spend most of their time, and the carpets were very, very dirty. When he was finished they looked and smelled great. He also offered to return and work on any stains that might not come completely out once the carpet dried. I would highly recommend for anyone to use his services.
Description of Work: cleaned carpet in two rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!
Kristin C.
09/2014
5.0
carpet cleaners
+ -1 more
Mr. Dorry is extremely friendly and professional. He did an excellent job cleaning some very dirty, high-traffic carpet in our rental home. When he was finished the carpet looked the best it had looked in years. I will definitely use him in the future for both my rental and personal residences.
Description of Work: Cleaned carpet in living room and three bedrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!
Thomas T.
08/2014
5.0
carpet cleaners
+ -1 more
Very pleased!! Was contacted promptly once I purchased the deal. Arrived right on time; worked very efficiently and did a great job. Stains were removed and carpets look great. Very professional. Plan to set up another appt. in near future to have some additional rooms done. Mother's living room carpet was especially soiled and he was able to remove all stains and dirt so that it looks fresh again.
Description of Work: Bought the $99 deal for my mother so that her living room, hall and bedroom could be cleaned and also had my own family room carpet cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!
Linda A.
08/2014
5.0
carpet cleaners
+ -1 more
They were very nice people to deal with. I liked that they were able to come out so quickly and that they explained everything. They also were able to do the job without using perfume, were courteous, and covered their boots so they didn’t track dirt inside the house. It was a good experience.
Description of Work: I bought a Big Deal from them for carpet cleaning and choice of deodorizing for 3 areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!
Lea C.
07/2014
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
There was a spot that he said he didn’t think he could get out, but when he tried, it made it worse. He then went out of his way to turn the rug around so that the stain wouldn't show. He was also flexible and did 2 more rugs for me at about $10 each. I also liked that he used non toxic solutions at my request.
Description of Work: I bought a Big Deal from him for 2 rooms of carpet cleaning, deodorizing, and protection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!
Ann M.
07/2014
5.0
carpet cleaners
+ -1 more
He was terrific. On time. Only took an hour but he worked very hard during that time. My living room is larger than the stated room size of the deal but he agreed to clean it. Did the hall instead of stairs at my request and my bed room. Carpet was filthy. Had not been vacuumed properly through the years and had dog pee stains. He worked very h****** the problem areas and the carpet looks (and smells I'm sure) soooo much better!!! Also he agreed to clean a couple of stains inside of another bedroom. Very flexible and professional.
Description of Work: I bought Angie's List Big Deal...carpets cleaned in 3 areas
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!
SIHAM H.
06/2014
5.0
carpet cleaners
+ -1 more
im absolutly happy with the job he did,the guy was real professional and nice .i never been pleased like did when he was done i will strongly recommend him to anyone how needs his/her carpet cleaned.thank you clean carpet solution
Description of Work: clean all my carpet with care
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!
Harmony W.
06/2014
5.0
carpet cleaners, upholstery cleaning
+ 0 more
I was very impressed with Clean Carpet Solutions and will continue to use their services in the future. From initial contact to the services performed, everything was top-notch and seamless. I could not be a happier customer! Highly recommend this company if you're looking for easy scheduling, fast service, great pricing and clean-as-new carpets or upholstery.
Description of Work: Clean Carpet Solutions cleaned the carpet in three bedrooms of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!
Amy M.
06/2014
5.0
carpet cleaners
+ -1 more
Russell was so easy to talk to and was flexible with scheduling. He arrived on time and presented me with his business card. He even tried to help me get a door unlocked that broke! Extremely professional, showed me trouble spots, and did his best to clean carpets to the best of his ability. I will definitely call him again to keep our new carpets in great shape.
Description of Work: Cleaned carpets in a newly purchased home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!
Pamela M.
06/2014
5.0
carpet cleaners
+ -1 more
Technician arrived on time, took great care not to soil or damage hardwood floor leading into the carpeted area. Cleaned, deodorized and removed all stains. Technician even trimmed snags on Berber carpet. Three year old carpet looked brand new! Over all great experience and I would definitely use this provider again.
Description of Work: Cleaned carpet and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!
Robbie N.
05/2014
5.0
carpet cleaners
+ -1 more
Russel arrived on time and was extremely courteous and professional. He immediately went to work and completed the job in a very timely fashion. The carpet looks fantastic and it is 12 years old! He removed several stains and you would never know they were there. I happened upon this price through a "Daily Deal' offered through our local newspaper but I would not hesitate paying full price for such a job well done. I would and definitely will recommend Clean Carpet Solutions to my friends and family.
Description of Work: Cleaned, deodorized, and spot-treated the carpet in our great room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Clean Carpet Solutions
Thanks for the review! We appreciate your Business!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning
FAQ
Clean Carpet Solutions is currently rated 4.9 overall out of 5.
Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Clean Carpet Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Clean Carpet Solutions offers the following services: Carpet Cleaning. Area Rug Cleaning. Upholstery Cleaning. Car Upholstery Cleaning. Boat Carpet Cleaning