Loudoun Deck & Fence Co

No work was performed.

The basic install took two days with two minor follow up appts to make requested adjustments which Jason had done without any issues. Overall it couldn't have gone any smoother in my opinion and we love our new fence. (Well all of us except our dogs, oh well)

We were extremely pleased with the service (and fence) provided by Loudoun Deck and Fence.. Our old fence was over 20 years old and really needed replacing. The installation of our new fence was completed in 1 day. We had problems with warping and with our gates. Loudoun Deck/Fence made sure those problems would not happen on our new fence (6x6 posts for our gates, cement for all posts). The installation crew was courteous, efficient and very good at building fences! We've implemented several service projects since we've lived in our house and this was perhaps the best experience that we've ever had. We highly recommend this company.

We were extremely pleased with Loudoun Deck and Fence. Jason came out and met with my husband to see what we wanted done and gave us several options. They knew we wanted the fence installed asap, and worked with us in a matter of days to deliver the supplies and started the project just 3 days after we accepted his proposal. The crew that came was very punctual, neat and very pleasant to deal with. They did an excellent job and we would highly recommend this company to anyone who wants a fence or deck! We would definately hire them again if we had the need.

and quot;Timand quot; came out to measure and provide alternatives: no pressure, very professional. They scheduled the work about a week in advance. They came exactly when they said they would, and the result was excellent. I marked all of my sprinkler heads, but the crew managed to cut two PVC pipes that ran between the heads - no fault of theirs - there was no way to mark the feeder pipes. Loudoun offered to pay half of the sprinkler repair costs - a very fair deal. The 2-man crew was extremely polite and courteous; I was amazed that it only took 2 guys to build the whole thing. The total duration was 1.5 days.

Jason and Maryann were great to work with and very responsive. They set us up with a wonderful PTP 6 foot board on board fence with a gate on each side of the house. The gate on the driveway required the use of a core drill to avoid cracking the concrete. Due to bad weather, Jason's team ended up coming out on a Sunday in order to not let our install date slip to far. Great company to work with and great results. The fence looks fantastic! Also, after a lot of research on Angie's list, I could not find a warranty that could match Jason's. Most did not cover warping or cracking, even in the first year, but Loudon does.

From the first phone placed to the completion of the installation, Loudoun Deck and Fence provided "top shelf" customer service and quality craftsmanship. Jason was extensive in assessing the job (even getting his shovel and metal detector out to dig around for the iron post!) and demonstrated mature, experienced listening skills to understand the customer's requirements. He offered various options that I hadn't even considered which resulted in a more beautiful finished fence -- all without increasing the overall cost! Other companies provided quotes with similar "ball park" prices based on a less than 100% effort to fully understand or discuss the job with us. At the end of day our decision was made based on the professional impression made by Jason and Mary Ann leading us to say "YES" we want to do business with this company! Their flexibility to meet my time sensitive schedule was just further justification for selecting this team.To say "I am in love with our new fence" is too simplistic. Loudoun Deck and Fence is highly recommended to anyone who places customer service + quality results at the top of their criteria. Awesome job guys!!

We had moved into a new home and we wished to fence in our back yard. We had engaged Loudoun Fence for an estimate. They provided this, but then our new neighbors decided to join in the project and fence in their yard as well and so we asked Loudoun Fence to combine the projects. It unfortunately took serveral phone calls and emails to get this done and by then we were frustrated with the lack of responsiveness.

We received several estimates from various companies. Loudoun was very competitive for what we wanted. Tim was extremely punctual, providing an estimate quickly. The work was excellent and completed in less than 6 hours. We had a full backyard fence replaced. We would hire them again.

It didn't "go" at all because they never returned our calls

They provide excellent customer service and excellent work. They were done quickly, were great to work with, left no mess when they were done and also gave us the most reasonable price out of all the people we got bids from.

After Jason responded to my email, which took several days, he was very responsive. He came and surveyed my yard and provided an estimate within 24 hours. I had made agreements with three neighbors to split the cost of the fence and Jason was more than happy to bill each of them separately. The first day the crew of three men was here for approximately 12 hours. They would have completed the entire fence in one day if they had not run into a large rock in my neighbor's yard that had to be broken up with a jack hammer that they obtained the next day. I had a double gate designed so one side would be used as a normal "people" gate and the other side could be opened if I needed to bring in anything large into my back yard with my truck. Jason had a PVC sleeve put into the ground so that the post in between the two gates could be lifted out. I was impressed by the use of 6 x 6 vice 4 x 4 posts on each side of the gates and heavy duty hinges making the gates sturdy and less susceptible to sagging as they did on my original fence. Clean up and hauling away all the old material was done and the new fence looks great.

Absolutely everyone from Loudoun Deck and Fence was perfect. The salesman Tim V took the time to fully understand the project, answer all questions, provide a timely and competitive bid, and communicated effectively about the installation date. The site managers Jason and Wilbur did amazing jobs. The fence was installed on a very challenging surface with many different slopes. The fence looks beautiful. Thank you LDand F!

A few days after I submitted an online request for an estimate for a fence repair, I got a call from someone to schedule a visit. I was told that I did not need to be home, and that an estimate would be emailed to me. After about a week with no estimate, I tried calling the office in case there had been a transcription error with my email address. The message I left was never returned.

They were fantastic and did the project in one day. They did exactly what they said they were going to do and they were professional about everything. They cleaned everything after themselves, there was no issues and I can't speak anymore highly of them.

I LOVE THESE GUYS!! Jason and his crew were incredible to work with. When Jason came out to give the estimate, I was a nervous wreck. We had just settled on our new house and the Home Owners Assocation (HOA) had mandated that we replace the fence around the back yard. While this was a blessing in disguise, it was not anything we looked forward to doing in the *limited* time frame mandated by the HOA. Wanting to do the job correctly, we met with three fence vendors to determine who could best meet our needs withing the budget that we had. I also have to add that I was 9 months pregnant and living among boxes. It was a nutty crazy time. Upon meeting Jason, I was immediately put at ease. He's just easy to work with and is genuinely charming and professional. Once we got the estimate, I knew we had to go with LDF. Compared to Long Fence, we were able to get a MUCH better fence for our money. As LDF gets so many favorable reviews, it was then a 'no brainer'. The crew came and did the work so fast, I was truly impressed. The workers were very friendly and professional. I had a few questions and the foreman on the job was very knowledgeable and assured my concerns (we moved a few gates). Jason also checked in regularly, which was such a pleasant suprise. As we were doing numerous jobs around the house, I asked Jason for a few recommendations and he really was able to help out there too. In that regard, I can't say enough great things about Jason and LDF. Now, our neighbors regularly compliment us on the fence. As a matter of fact, we've started a trend... two neighbors have decided to power wash their fences to make their yards look nicer. And best of fall, one neighbor had hired LDF to put a new fence around their back yard. I couldn't be happier... for us (they have a dog who likes to roam freely) and for LDF. Oh, and when the guys from LDF came around to give an estimate to our neighbor, they even remembered my name, my pregnancy AND asked how the fence was. If you use LDF, you can't go wrong. They are EXCELLENT!!!!!!!!!!!!!!!!!

Dan and Tim from Loudoun Deck and Fence were absolute professionals. We were moving from outside of the area and were eager to get a fence built around our end-unit townhouse. They worked with us from the very beginning (before we had even closed) to discuss what we wanted and meet with us on our options for deck expansion and for the fence. When we were unsure exactly what we wanted to do with the deck, Dan brought in his design program and showed us every combination possible. He provided pricing and never hassled us for our business or made us feel like any job was too big or small. Being new to VA and unsure of how often we would use our deck, it was Dan who recommended waiting a few months to truly understand what we wanted prior to jumping into a project. We still wanted the fence, which they build as quickly as we could get our HOA to approve it. They worked around our schedule, and their team worked quickly and efficiently. We were very pleased with the overall job and with the service we received from management. Our only complaint would have been the clean up by the actual work crew when they finished the job. They left behind small items of trash (water bottles, etc) in the yard and while they cleaned up the mess on our property, some saw dust, etc was on our neighbors patio/furniture, which was not cleaned up. Luckily, we noticed and cleaned up before our neighbors did. Minor detail for the excellent workmanship, great management and time and kindness we received from this company during this process. We're still deciding what we want to do with the deck, but when we do, I am confident it will be these guys we ask to come out and do it.

Received estimates from two other highly-rated Angie's List contractors, in addition to Loudoun. Of the three estimators, Tim was the most conscientious; he listened as we explained what we wanted to do, made good recommendations that were in line with our desires, and he gave us a great price. Work was scheduled shortly after contract was signed. Installation was completed in a day (despite the rain!). Installers did a fantastic job, and the completed fence looks great! Highly recommend Loudoun to anyone looking for a top-notch fencing contractor!

They were very responsive from the beginning to the end. They came to the property promptly to give an estimate, explained their services and how the fence would be built. They were also willing to work with me on the gate placement as well as create a double gate for a vehicle to go through. They arrived and completed the fence in 2 days. After wards the wind was blowing the double gate open, they came back promptly and added additional hardware to assure that would not happen. I received a couple estimates and was happy with their price and very happy with their service.

Jason came out to provide us with an estimate for a 4 foot picket fence for our backyard. He arrived promptly and was very patient taking the time necessary to answer all of my questions. When we asked for Jason's input/advice, he was extremely helpful and provided us with some great advice. We were unsure of what style of fence to select. Jason talked us through the pros and cons of each and showed us pictures as well. With his assistance, we decided on a Mt Vernon picket. I really appreciate Jason's attitude and professionalism and that there was no high pressure sales tactics. We decided to have Loudoun Deck and Fence complete the work. Lead time was approximately 1 week. The lumber was dropped on Monday afternoon and when I came home from work Tuesday, the fence and three gates were complete in one day. The crew did an outstanding job, and the fence looks beautiful! All of my neighbors have complemented how great the fence looks. We are extremely pleased with the work done. I highly recommend Loudoun Deck and Fence. We received estimates from 3 other companies. While the pricing was comparable, the customer service was not. One company came out, took measurements and emailed a quote. There was no detailed discussion about the project. The other two companies came out and provided an estimate. Neither of them were as thorough as Jason. I didn't get a sense that they really cared about my wants/needs. I trust Loudoun Deck and Fence and look forward to working with them again.

Jason came out and was exceedingly helpful. The price was good, the worksmanship was good, and their follow up is great. They even come out a year later to make sure everything is ok with their work and make any repairs.

Called for an estimate, came out to the house, said he would provide estimate and never did. Never had the courtesy to return phone calls.

I think their estimate was reasonable. They came out and gave me a quote. We talked about the fence and looked at pictures. We just decided not to do the project. There was nothing really against them.

My experience with them was excellent. They were pretty good at everything. There is nothing I would give them a bad rating on. They provided great service. I would use their services in the future too.

Overall we had a very positive experience with Loudoun Deck and Fence--much in part because they were extremely responsive. Tim (Sales) quickly returned my calls without being “pushy” and patiently answered all my questions; Mary Ann (Office Manager) was great at keeping the process moving forward once I decided to proceed; and Wilbert (Foreman) and his team were polite and did a great job with the installation and clean-up.