Wisler Plumbing, Heating, Cooling, & Electric

Plumbing, Water Heaters, Drain Cleaning,

About us

Wisler Plumbing, Heating, Cooling and Electric proudly serves Roanoke and surrounding area, all of Franklin County, and everyone located around Smith Mountain Lake. When our dad Daniel Wisler put our name on his business back in 1986, he committed to doing what was fair and right. He led by example and he taught us to do the same. He taught us to stand up, work hard through adversity; to take responsibility for our mistakes. It’s not easy, but it’s the difference between a business that survives and a business that thrives. Wisler’s foundation of beliefs lights our way, from policies we live by to the people we hire.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, water heaters, air conditioning, heating, generators, electrical, drain cleaning, water quality, repairs, installations and servicing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.7246 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 51-246 of 246 reviews

Marvin B.
02/2021
5.0
ceramic tile, plumbing, water heater repair
  + 1 more
The technician was very knowledgeable, he done a great job, even pointed out another issue I had and repaired it. Every thing was put back to original position and thoroughly cleaned and trash picked up, a very professional technician, and the apprentice very kind and courteous. Thank you for having great employees, job well done.
Description of Work: Hot water heater up grade, shut off valve main water cut off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Wisler Plumbing, Heating, Cooling, & Electric
Thanks [Member Name Removed], This review made our day! Our technicians are highly trained, experienced and all around great guys! Thank you for taking the time to let us know how we are doing!

Wayne C.
01/2021
5.0
heating & air conditioning/hvac
  + -1 more
great every thing was explained to me so it was easy to understand , always have provided me with great service
Description of Work: heating checkup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Wisler Plumbing, Heating, Cooling, & Electric
[Member Name Removed], thank you for choosing Wisler as your HVAC service provider. We strive to go above and beyond for our customers and value your time to leave us this great review!

BRIAN S.
11/2020
5.0
plumbing, ceiling fans
  + 0 more
good honest company who stands behind their work
Description of Work: main outside water line replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

kecia M.
10/2020
5.0
plumbing, water heater repair, ceiling fans
  + 1 more
Perfect! Mike was very informative. He explained how to get a longer life out of the hot water tank by doing the annual drain maintenance. Very professional and tidy! Thank you for an awesome job. Well done!
Description of Work: Hot water tank replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,863

Cheryl R.
09/2020
5.0
plumbing, drain cleaning
  + 0 more
He did a great job and was very thorough was very nice good customer service he stayed a long time to make sure everything was all right and working properly
Description of Work: Plumbing for toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Catherine K.
09/2020
5.0
water heater repair
  + -1 more
Great. Justin was timely, pleasant, and worked quickly. He explained the process and the billing; and he made sure all my questions were answered.
Description of Work: Expansion tank put on my hot water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Brethard H.
08/2020
5.0
ceiling fans
  + -1 more
I'm a frequent flyer with Wisler and I'm always impressed by their work and service.
Description of Work: Replacing faucet valves and water supply lines and some other items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$676

Bambi S.
06/2020
5.0
plumbing, drain cleaning
  + 0 more
Very prompt and on time. Explained the issue and resolution and fixed the problem and even taught me how things worked while he was here. A bit pricey but I it was after normal hours and I'm just very appreciative the problem is resolved. A+ for Marty!
Description of Work: Unclothed Sewage line

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Chris G.
06/2020
5.0
ceiling fans, drain cleaning
  + 0 more
Very well. Reasonable pricing. Representative knowledgeable and friendly.
Description of Work: Basement sewer drain
Rating CategoryRating out of 5
Yes, I recommend this pro

Lynne C.
06/2020
5.0
plumbing, wells, drain cleaning
  + 1 more
Great service! We received an email letting us know who was coming out to the house and included a picture. The employee was punctual, very professional and knowledgeable. We also received an email after the visit asking for feedback and then a letter from the company thanking us for choosing them. They do business right!!
Description of Work: Sewage line backup

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kate D.
05/2020
5.0
plumbing, ceiling fans
  + 0 more
Just fine, as always. Reliable company.
Description of Work: Water Conditioner Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Cindy S.
05/2020
5.0
drain cleaning
  + -1 more
I sent a request late one night and the next morning I was receiving a call to go over my issues. The appointment was made for the next day. Shortly after the appointment was made I received a call that a cancellation had occurred and they were available to come out that day. Needless to say, I was very pleased. Shane arrived promptly and was very professional. After giving him the particulars, he told me what he thought the problem might be. After several attempts to try to unclog the main line, I was informed that he felt it was on the city side of the line. After finding the clean outs it was determined it was indeed the city's responsibility. He told me exactly who to call and told me what to expect. I was very pleased with Shane's professionalism, his abilities and his service. I would highly recommend Wisler Plumbing and Shane for your plumbing needs.
Description of Work: Main Sewer line had blockage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cori S.
05/2020
5.0
plumbing
  + -1 more
He was very professional. The work was excellent. Wisler responded and had same day services. Overall very pleased with our experience.
Description of Work: Pipe and valves replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandy S.
05/2020
5.0
plumbing, water heater repair, ceiling fans
  + 1 more
Great! Wisler Plumbing has a great crew! Always professional and courteous, knowledgeable, & punctual.
Description of Work: Annual plumbing inspection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Sandy S.
05/2020
5.0
plumbing, ceiling fans
  + 0 more
Excellent! We recently moved into a 40 year old house. There was a lot of gunk built up in the kitchen drain & it was clogged. The Wisler service man, Bobbie, worked really hard to get it cleaned out. We have always been very happy with the service we receive from Wisler Plumbing, & today was no exception!
Description of Work: Unclogged kitchen drain, & power washed the drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Faye F.
05/2020
5.0
ceiling fans, drain cleaning
  + 0 more
“ Ryan was very friendly, funny, and professional. I appreciate him for taking the time to come out, on such short notice. He was dressed properly before entering my home, unlike McGuire plumbing.. Sad face ”
Description of Work: Plumbing review

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79.99

Katherine W.
05/2020
5.0
plumbing, ceiling fans, drain cleaning
  + 1 more
Nathan was professional, personable and very knowledgeable. The job turned out to be more involved than expected but his truck was fully equipped to diagnose and remedy all issues.. Whistlers uses sophisticated diagnostic equipment so it will not take 3 or 4 trips to solve the problem. Their fees are not bargain basement, but well worth it. The job is perfect. I will call them again. Most impressed.
Description of Work: Plumbing. Problems with leaking toilet, sluggish tub , backed up utility room drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

John W B.
04/2020
5.0
water heater repair, ceiling fans
  + 0 more
Showed up on theme, professional in every aspect. Reported what had been done and why. Observed and reported other items unrelated to the water heater that may merit consideration
Description of Work: Water heater repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$203

Nancy M.
04/2020
5.0
plumbing, ceiling fans, drain cleaning
  + 1 more
Marty was efficient, communicative and professional. It is hard to imagine how our experience could have gone more smoothly!!
Description of Work: Lines unclogged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$349

Jason P.
03/2020
5.0
plumbing
  + -1 more
Well people are broke these days they give a high quote with lots of extras. They give another quote lower an then the 99 dollar drain cleaning quote. I needed just new pipes under the sink. They said the second quote would do all of that. Well I didn't have the second quote cash so he took the calculator and did a little song and Bam there was a agreement worked out . Thx!
Description of Work: Anything I wanted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$268

WHITNEY S.
03/2020
5.0
plumbing
  + -1 more
Has all supplies need on truck, after researching problem, all work done in timely manner at fair price
Description of Work: Leaking waterline and hot water heater thermostat

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

James N.
03/2020
5.0
plumbing
  + -1 more
Terrific! I could not be more pleased with the work. I'm particularly impressed with the efforts to minimize dust, and the subsequent clean up.
Description of Work: repairing a damaged water pipe, under a concrete slab in the middle of the kitchen. It could have been a huge mess, but Matt did a fantastic job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beverly P.
03/2020
5.0
plumbing
  + -1 more
Received a text message with photo when in route. Assessed the problem and offered solutions. Gave me a written estimate and completed the work in a timely manner. Couldn’t have asked for more, very satisfied.
Description of Work: Repaired 2 toilets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$573

Craig H.
02/2020
5.0
plumbing
  + -1 more
Went very well. Matt and Will were professional yet personable. Cleanliness was important to them as was open discussion of thier processes. They answered all of my questions without issue, and in a kind manner. They were in and out in a few hours without dragging thier feet. They did not rush through however. From my initial call to Wisler they have been a pleasure to deal with. In our current day when companies don't even return calls, Wisler was jonnie on the spot with great service and wonderful support. Recommend highly!!
Description of Work: Replace a booster pump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,495

karen K.
01/2020
5.0
plumbing
  + -1 more
Excellent work. The team arrived on time diagonsed the issue immediately and had the repair done in less than an hour. I will never use another plumber
Description of Work: water leak under the kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

405 Industry Blvd, Rocky Mount, VA 24151

http://www.callwisler.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2710043269
Trade License Locale
Virginia
Trade License Authority
Virginia: Contractors
Trade License Expiration
07/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Heating and Air Conditioning,
Wells and Pumps,
Appliance Repair - Small,
Generator,
Electrical

FAQ

Wisler Plumbing, Heating, Cooling, & Electric is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Wisler Plumbing, Heating, Cooling, & Electric accepts the following forms of payment: Check
Yes, Wisler Plumbing, Heating, Cooling, & Electric offers free project estimates.
Yes, Wisler Plumbing, Heating, Cooling, & Electric offers eco-friendly accreditations.
No, Wisler Plumbing, Heating, Cooling, & Electric does not offer a senior discount.
Yes, Wisler Plumbing, Heating, Cooling, & Electric offers emergency services.
Yes, Wisler Plumbing, Heating, Cooling, & Electric offers warranties.
Wisler Plumbing, Heating, Cooling, & Electric offers the following services: Plumbing, water heaters, air conditioning, heating, generators, electrical, drain cleaning, water quality, repairs, installations and servicing.

Contact information

405 Industry Blvd, Rocky Mount, VA 24151

http://www.callwisler.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day