Wisler Plumbing, Heating, Cooling, & Electric

Plumbing, Water Heaters, Drain Cleaning,

About us

Wisler Plumbing, Heating, Cooling and Electric proudly serves Roanoke and surrounding area, all of Franklin County, and everyone located around Smith Mountain Lake. When our dad Daniel Wisler put our name on his business back in 1986, he committed to doing what was fair and right. He led by example and he taught us to do the same. He taught us to stand up, work hard through adversity; to take responsibility for our mistakes. It’s not easy, but it’s the difference between a business that survives and a business that thrives. Wisler’s foundation of beliefs lights our way, from policies we live by to the people we hire.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, water heaters, air conditioning, heating, generators, electrical, drain cleaning, water quality, repairs, installations and servicing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.7246 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 201-246 of 246 reviews

Linda B.
03/2022
5.0
plumbing
  + -1 more
It went real well.
Description of Work: Drain clog in basement where washer is

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$531

Response from Wisler Plumbing, Heating, Cooling, & Electric
Thank you for the review and 5 stars! Thanks for choosing Wisler Plumbing and Air and we hope to see you again!

VIRGINIA W.
03/2022
5.0
plumbing
  + -1 more
Very well. Fixed quickly.
Description of Work: Leak in kitchen plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Wisler Plumbing, Heating, Cooling, & Electric
Thank you for the amazing review! We hope to see you again for your future plumbing and HVAC needs.

R Michael B.
01/2022
5.0
ceramic tile, plumbing
  + 0 more
Work was professional and timely!
Description of Work: Water leak in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Wisler Plumbing, Heating, Cooling, & Electric
Thanks [Member Name Removed], We know how important your time is and that's why we arrive early & prepared for the job! Thank you for the fantastic review!

Melton J.
03/2021
5.0
ceramic tile, drywall, plumbing
  + 1 more
Fantastic and very professional
Description of Work: Faucet connector in the wall in the restroom needed replacing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$341

Cody M.
10/2020
5.0
heating & air conditioning/hvac
  + -1 more
It went smooth......
Description of Work: Replace output ducts on HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sue N.
01/2020
5.0
plumbing
  + -1 more
Assessed and fixed well
Description of Work: Sink dripping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Eddy H.
12/2018
4.0
plumbing
  + -1 more
I and my family are happy.
Description of Work: Two sinks & commode

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

James W.
12/2017
5.0
plumbing, wells
  + 0 more
Great very fast to respond
Description of Work: James Wisler and Mason Sutphin I used them in the past years ago and recently again to work on my well pressure tank and they replaced all parts and now working great. They were quick to respond and very professional and got the job done. I would use them again in the future and recommend their services. Thank You - Rocky Mt Va

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kaitlin S.
08/2017
5.0
plumbing
  + -1 more
very well. super quick
Description of Work: replace disposal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Doug C.
07/2017
5.0
plumbing
  + -1 more
They were timely and professional.
Description of Work: Annual inspection of plumbing. Changed out anode in hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer O.
01/2017
5.0
plumbing
  + -1 more
Working well.
Description of Work: Clog in the bathtub drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gordon K.
11/2016
5.0
plumbing
  + -1 more
all of the work was very good
Description of Work: replaced a toilet, cut-off valves and faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

lynn S.
10/2011
5.0
water softeners
  + -1 more
Brian came first to analyze our water and give me a dollar quote. Based on our iron contect he estimated how long he system would last and gave an estimated replacement cost. Once I called to make the appointment for installation, John was there in two weeks to install. He spent the entire day putting in the new system and taking out the old. He added new pipe and shut off valves. When the job was complete, he explained how everything worked, what kind of salt to buy and how often we should have to change out our filter. He answered all my questions and patiently waited while I wrote everything done. A month after installation, John was out again to check to make sure the iron levels were as promised and there were no issues with the system. Prior to this system being installed, we could not drink water out of the sink and any white clothes had turned orange. All sinks and tubs were orange as soon as the water touched them. Once the system was installed and clean water had run through all the pipes, we have had no issues with iron in the water and can now drink water out of the sink.
Description of Work: We had to have a water filtration system put in to alleviate the iron from our well water and also had a water softener added to our system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Marc N.
10/2011
5.0
home remodeling, plumbing, water heater repair, water softeners
  + 2 more
Wisler is certainly not the cheapest company or contractor around, but you definitely get what you pay for. They are honest and dependable. Their estimates are always very detailed and they will offer options when possible. They are willing to make adjustments as the job progresses. With our estimate for the remodeling we received a day-by-day timeline for completion of each step, and they kept right on schedule. For emergency work they come very quickly. Everyone in the company from the receptionist to the plumbers and helpers are pleasant, curteous, respectful, neat and helpful. They stand behind their work completely. When a newly installed water heater failed and leaked, they replace the water heater and had a recovery company come in to repair water damage including cleaning and re-installing carpeting. Wisler's is very picky about the sub-contractors they use for specific parts of a remodeling job. They use only the best companies that share their standards. The custom cabinet maker they used for our bathroom did a fantastic job. The tile company that did our shower did a great job. If you cannot tell, WE ARE VERY PLEASED!
Description of Work: We have used Wisler Plumbing for many different services over several years. They have handled routine and emergency plumbing services for us including replacing and servicing a well pump, servicing our lake water pumping system, replacing hot water heaters and water softeners. We remodeled our kitchen and 3 bathrooms last year. Originally we went with another contractor and were very disappointed. When they took our money and abandoned the job, Wisler stepped in and completed the job, with much better work than our first contractor. We also had them build a closet in our bedroom and replace lighting and wiring. We are about to have them do remodeling at our lake cottage. I would not even consider another contractor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50,000

karen B.
10/2011
5.0
plumbing
  + -1 more
I would recommend them. They were very professional and efficient. After speaking with the technician I trusted that the job would be done right. I was impressed with the service the provided. I like to deal with local companies, not franchises and they are a local company.
Description of Work: They installed a hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$912

Nancy B.
09/2011
5.0
plumbing
  + -1 more
They do a great job. They finished the water project from my house to my barn in one day. They wear shoe coverings, clean up after themselves, and are very courteous.
Description of Work: They ran water from my house to my horse barn and installed an outdoor faucet in the barn. Most recently they were out and did work under the maintenance agreement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

JOHN P.
09/2011
5.0
home remodeling, plumbing
  + 0 more
Started on time, mostly held to schedule they were flexible and adjusted to schedule changes we needed We did have a few issues with tile work but Bryan listened carefully to our concerns and made sure that everything was done to our satisfaction and followed up to make sure we were pleased. The work crews were respectful of our time and space during the remodel and communicated frequently and honestly about dates and times. We love these guys!
Description of Work: Complete design and remodel of 2 bathrooms Created Masterbath Shower/SPA with new custom cabinets, vessel sinks and watersaving toilet. Glass walls for expanded shower with doorless entry. Rain showerhead and seperate wand Custom made medicine cabinets to match vanities Remodel of guest bath including new sinks, vanity tops, toilet and whirlpool tub. They listened to what we were looking for and prvovided excellent advise on fixture choices and worked with us on special requests. Bryan knows his business and has great people that bring the ideas to life. They also remodeled 3 closets while they were here and after we saw the exceptional carpentry skills we added on a crown moulding project. These guys are great, well worth the price for the quality and piece of mind.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Reid K.
04/2011
5.0
plumbing
  + -1 more
Very professional, respectful, knolwdgeable employees. Performed work with minimal impact and restored site includinging seeding.
Description of Work: Diagnosed sink and sewage problem and replaced drain pipes from house to septic tank. Included under house work, digging out under sidewalk to the tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Lydia S.
03/2011
5.0
plumbing, water heater repair
  + 0 more
Extremely pleasant and professional people, from the phone to in person. Gave a small window of time to arrive and were very punctual. Explained everything in detail, gave up front pricing rather than an estimate before work was done. No pressure for extras, cleaned up, unobtrusive. Would definitely use again, even at the higher-seeming price. Pricing is for work done (at least on this job) rather than time spent, which is a plus!
Description of Work: Replaced water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,360

leo G.
02/2011
2.0
plumbing
  + -1 more
Arrived on time professional and quality work. Astounded at the charges
Description of Work: Excellent work repairing an exterior faucet and unclogging a kitchen sink and replacing the garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,300

Terri A.
11/2010
5.0
plumbing
  + -1 more
They do very good quality work. They are very prompt and very professional. We've used them twice. There was no hassle. They showed up when they said they would and did what they said they were going to do. The price was competitive.
Description of Work: We used Wisler Plumbing to repair and replace a kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Eline P.
06/2010
5.0
plumbing
  + -1 more
The workers arrived on time and once they were done with the job they cleaned up. They gave me an estimate before the work was done, and a list of things that needed to be done. They charged $99 to come out and do the estimate.I didn?t have to stand over the guy that was working. Afterwards, they wrote me a thank you note.
Description of Work: They replaced old external faucets and a repaired a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George N.
04/2010
5.0
home remodeling, plumbing, basement remodeling
  + 1 more
Excellant crews, top notch work, punctual, clean up was great. Finished products were superior.
Description of Work: Remodeled three bathrooms, remodeling work, basement remodeling

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

Bill W.
05/2009
4.0
plumbing
  + -1 more
Punctual,professional,pleasant,efficient
Description of Work: Install new kitchen disposal and kitchen faucet

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Mark F.
11/2008
5.0
plumbing
  + -1 more
The work went well and plumber was very neat and keep the bathroom clean. I called the company in the morning and they were able to have him at my house that afternoon. The company uses "Straightforward Pricing" ( I was provided a listing of the cost for various services) so I had the price of the repair after the toilet was removed. I was offered to join (which I did) their Diamond Club, for a monthly membership charge of $7.95 they will inspect and test my plumbing system once a year plus the first 30 month of fee goes on account to be used against any service they perform.
Description of Work: Removed my basement toilet and found that the toilet was bolted directly into the basement floor. Scured a closet flange assembly with 4 tapcons, then reset the toilet with new wax ring, closet bolts and braided steel supply line.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$557

Contact information

405 Industry Blvd, Rocky Mount, VA 24151

http://www.callwisler.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2710043269
Trade License Locale
Virginia
Trade License Authority
Virginia: Contractors
Trade License Expiration
07/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Heating and Air Conditioning,
Wells and Pumps,
Appliance Repair - Small,
Generator,
Electrical

FAQ

Wisler Plumbing, Heating, Cooling, & Electric is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Wisler Plumbing, Heating, Cooling, & Electric accepts the following forms of payment: Check
Yes, Wisler Plumbing, Heating, Cooling, & Electric offers free project estimates.
Yes, Wisler Plumbing, Heating, Cooling, & Electric offers eco-friendly accreditations.
No, Wisler Plumbing, Heating, Cooling, & Electric does not offer a senior discount.
Yes, Wisler Plumbing, Heating, Cooling, & Electric offers emergency services.
Yes, Wisler Plumbing, Heating, Cooling, & Electric offers warranties.
Wisler Plumbing, Heating, Cooling, & Electric offers the following services: Plumbing, water heaters, air conditioning, heating, generators, electrical, drain cleaning, water quality, repairs, installations and servicing.

Contact information

405 Industry Blvd, Rocky Mount, VA 24151

http://www.callwisler.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day