Wisler Plumbing, Heating, Cooling, & Electric

Plumbing, Water Heaters, Drain Cleaning,

About us

Wisler Plumbing, Heating, Cooling and Electric proudly serves Roanoke and surrounding area, all of Franklin County, and everyone located around Smith Mountain Lake. When our dad Daniel Wisler put our name on his business back in 1986, he committed to doing what was fair and right. He led by example and he taught us to do the same. He taught us to stand up, work hard through adversity; to take responsibility for our mistakes. It’s not easy, but it’s the difference between a business that survives and a business that thrives. Wisler’s foundation of beliefs lights our way, from policies we live by to the people we hire.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, water heaters, air conditioning, heating, generators, electrical, drain cleaning, water quality, repairs, installations and servicing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.7246 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 226-246 of 246 reviews

Kim A.
07/2016
5.0
water softeners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Loni K.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Brian made sure everything met our satisfaction. Very responsive and we are happy with the results!
Rating CategoryRating out of 5
Yes, I recommend this pro

Virginia B.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Very good service, polite employees.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tammy P.
03/2016
5.0
home remodeling, plumbing
  + 0 more
unknown
Description of Work: We had a toilet that over flowed. Also all of our water cut off valves were stuck. They replaced the toilet and all of the valves. They showed me the problem with the old toilet and explained everything they were doing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Eugenia L.
02/2016
3.0
plumbing
  + -1 more
unknown
Description of Work: Had a number of plumbing issues. They were fixed but after only two weeks the problems returned. I called and although the owner was nice the person answering the phone was rude. They could nevet v seem to make the return trip to my house to fit w my schedule. After a time I learned to live w a clogged sink and no disposal. Finally this year I called and the returned but the warranty for the other work that did not work had expired. So I paid another 200.00 for that which was not fixed the first time. No I will not use them again. This is the second Angie list business that did not work our and both were EXPENSIVE. No I will not be using Angie list anymore either.
Rating CategoryRating out of 5

Response from Wisler Plumbing, Heating, Cooling, & Electric
I am sorry that we missed the mark in customer satisfaction and for the rudeness. I did speak to this client and the first service visit was in Dec 2013 and we snaked the kitchen drain. Our cabling in this situation did not come with a warranty and that was documented on the invoice. In Dec 2015 the client called and wanted us to come out under warranty. I shared with her that there was not a warranty on the cabling and she agreed to have us back out to address the issue. When we went out that time the garbage disposal was jammed and the reset button tripped so it was not the same issue. Both visits a new disposal was offered but declined.

Loni K.
01/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

T Howard N.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: I had a break in my water supply line and had to have it replaced. the leak was discovered Friday afternoon and a call to Wisler got a tech there that same day. the crew returned early Tuesday and finished late that afternoon. they did a great job and managed to snake the new line under my driveway without having to trench it.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rudolph L.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They were prompt and gave us a clear assessment of what needed to be done and what it would cost.
Rating CategoryRating out of 5
Yes, I recommend this pro

Virginia B.
09/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Betty W.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Gutted bathroom, installed plumbing, ceiling, fans, lights, ceramic tile on floor and on tub surround (also installed tub)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$19,000

Cynthia N.
06/2015
5.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: They renovated a large full bathroom by installing a new tub, tile surround, luxury vinyl tile on the floor, custom made solid wood vanity and granite countertop. Prompt service, skilled subcontractors, and attention to detail. They have a unique service where Brian takes a day to go with you to pick out all of the components of the job which was very helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom D.
06/2015
5.0
plumbing, water softeners
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

julie T.
05/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,900

Thomas S.
02/2015
3.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: They fixed several plumbing leaks in faucets, etc. While their work quality and promptness with appointments is high, the prices they charge for their work is extremely high, in my view.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$528

Robert S.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: This service took place several years ago, - finding water leak |between water meter and house, partial dismantle of front entry ramp/stoop, excavation, repairs, and reassembly of ramp/stoop. | |Work was performed in a timely manner. Again, cost was high, - |guess plumbers are just expensive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Laurie E.
06/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: Wisler Plumbing Inc. was excellent.
Rating CategoryRating out of 5
Yes, I recommend this pro

Thomas W.
08/2012
4.0
plumbing
  + -1 more
good
Description of Work: came out on a weekend. performed work promptly and left it clean and tidy. rates seemed high, but i suppose you get what you pay for. good work, responsive but not cheap

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Andrew M.
04/2012
5.0
plumbing
  + -1 more
Smooth.
Description of Work: Used a camera to check for a p-trap under the tub in the basement. Cleaned the tub drain to enable better water drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Robin B.
03/2012
5.0
plumbing
  + -1 more
They were great.
Description of Work: They did some plumbing work for us. They closed off a laundry hook up and added a new one. They also had to replace some vavles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Kari S.
08/2009
5.0
plumbing
  + -1 more
It was a great experience!
Description of Work: Replacement of front yard water lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Contact information

405 Industry Blvd, Rocky Mount, VA 24151

http://www.callwisler.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2710043269
Trade License Locale
Virginia
Trade License Authority
Virginia: Contractors
Trade License Expiration
07/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Heating and Air Conditioning,
Wells and Pumps,
Appliance Repair - Small,
Generator,
Electrical

FAQ

Wisler Plumbing, Heating, Cooling, & Electric is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Wisler Plumbing, Heating, Cooling, & Electric accepts the following forms of payment: Check
Yes, Wisler Plumbing, Heating, Cooling, & Electric offers free project estimates.
Yes, Wisler Plumbing, Heating, Cooling, & Electric offers eco-friendly accreditations.
No, Wisler Plumbing, Heating, Cooling, & Electric does not offer a senior discount.
Yes, Wisler Plumbing, Heating, Cooling, & Electric offers emergency services.
Yes, Wisler Plumbing, Heating, Cooling, & Electric offers warranties.
Wisler Plumbing, Heating, Cooling, & Electric offers the following services: Plumbing, water heaters, air conditioning, heating, generators, electrical, drain cleaning, water quality, repairs, installations and servicing.

Contact information

405 Industry Blvd, Rocky Mount, VA 24151

http://www.callwisler.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day