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Woods Family Heating & Air Conditioning

Heating and Air Conditioning, Air Duct Cleaning

About us

In western Virginia there are few things held in higher esteem than family and family traditions. People in the area look for quality and value in their services. The Woods Family that includes four generations of expertise. Have been providing the Roanoke Valley and Botetourt areas with the highest quality and value in heating and air conditioning services for decades. Our Family involvement dates back more than 50 years and includes four generations. We feel that personal service, professionalism and expertise are part of those family traditions. If you are looking for those family traditions and personalized service from Rick, Gary and the rest of the Woods Family just give us a call, we'll be happy to start a family tradition for you. Additional contact name - Mr. Rick Woods.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Heating & A/C installation & repair, air duct cleaning, precision tune ups

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.7130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
5%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 130 reviews

Heather B.
09/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: After having someone come to my house and learning that I had mold, rusty coils and a crack in a pan, I was quoted a price of between 6000 to 8000 to fix. I called for a 2nd opinion from another company and my father went with this new company to look at the unit. There was no mold in the unit and the new estimate for replacing the unit was substantially lower. I learned from other sources that this is the only company where the people who visit your house receive commissions on sales that they make. Not impressed and not using Woods for sure.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$75

JoAnn I.
09/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

Dirk L.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Semi annual checkup |They did an outstanding job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B R.
07/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Evaluated problems with an old heat pump and air handler and were able to keep it going for a while longer.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Sandra B.
07/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Woods has serviced both air and heat in the past. I had them out to do an annual A/C maintenancec which was fine and reasonable. Said freon was low and put in a small amount. Two weeks after the regular maintenance my A/C stopped working. The fan stopped running in the outside unit. I called, they came on a Saturday and were very prompt. An insect had gotten into the contact and they removed the insect. Checked freon again and said I must have a leak. Went to the attic to look at air handler and said it couldn't be repaired because of the leak- could maybe replace the part but it would cost $2000. Guy came next day and gave me a quote for $5000. I called an independent contractor who said that he could fix the unit. His cost was $212.00. Yes the unit is 13 years old and yes it will need to be replaced at some point but it looks like I am getting another summer out of the unit. I think that Woods does fine routine maintenance but is very expensive for major work. I priced out a replacement gas boiler three years ago and they were twice as much as the contractor I used.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Pamela F.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Lisa C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Nate S.
06/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Their advertosement claimed they provided service in my area but after i placed the order, they said they did not work in my county. I had to get a refund and find someone else to do the work.
Rating CategoryRating out of 5
Yes, I recommend this pro
$70

Roy H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked and fixed a non-functioning AC unit. Advise us that it was old and probably would not make it through another summer. Very helpful.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

James Y.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Marty R.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

HOWARD C.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspection of my AC unit for summer usuage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

michael M.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine C.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I was expecting the worse. Thought it would be over $1,000 for a new heat pump. He tweaked some things with gas furnace and heat pump and everything is running. Even had a coupon from Angie's List for $50 so it didn't cost me more than the $59. He explained everything and was honest. My heat pump and furnace are on borrowed time, but when they do go, I know who I'll call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

David H.
02/2014
3.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Robert C.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Josephine V.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charlotte C.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
no problems
Description of Work: service check on heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Ron B.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They checked the furnace and heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$138

Donna K.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
N/A
Description of Work: I purchased a Big Deal from Woods Family Heating & Air Conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald G.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I purchased a Big Deal from Woods Family Heating & Air Conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Bennet D.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I can't say enough good about Woods Family Heating and Air. From start to finish they were a REAL PLEASURE to do business with. Jeff Woods showed up for the HVAC tune-up. During his inspection he uncovered several major problems with my system. He showed and explained the issues to me and gave his recommendations and explained my options from stop-gap repairs all the way to replacing the system. My system was installed with "builder's grade" equipment in 1996 when the house was built and really needed replacing. I chose to replace the gas furnace and the air conditioning unit with Lennox products. The 3 workmen who arrived on install day were on time, professional and efficient. They covered the route from the front-door to the access panel in the bedroom closet with tarps that they taped down to the carpet and wore "shoe covers" over their shoes to keep any outside debris from being tracked into the house. Their demeanor was friendly and respectful. Two days later another workman showed up to clean my air-ducts, which I had requested. Upon checking my vent system, he determined that it was clean and needed no service...no charge for the visit. I highly recommend this company to anyone who desires prompt response, courteous service, and fair pricing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Roger A.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned and checked heat pump compressor .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

JULIE D.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
phone consultation
Description of Work: phone consultation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

cathy S.
01/2013
4.0
heating & air conditioning/hvac
  + -1 more
an
Description of Work: quick to respond to non-functioning furnace. could not be fixed. not charged to come out. decided on new furnace a couple of days later. unfortunately, the furnace i needed had been sold, had to wait for a couple of days for woods to get a new one in-stock. delivery was first morning after receiving furnace. workers very professional when putting in new furnace. good cleaning job both in and out

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Contact information

86 Lee Hwy, Roanoke, VA 24019

www.woodsac.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning

FAQ

Woods Family Heating & Air Conditioning is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Woods Family Heating & Air Conditioning accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Woods Family Heating & Air Conditioning offers free project estimates.
Yes, Woods Family Heating & Air Conditioning offers eco-friendly accreditations.
No, Woods Family Heating & Air Conditioning does not offer a senior discount.
Yes, Woods Family Heating & Air Conditioning offers emergency services.
Yes, Woods Family Heating & Air Conditioning offers warranties.
Woods Family Heating & Air Conditioning offers the following services: Heating & A/C installation & repair, air duct cleaning, precision tune ups

Contact information

86 Lee Hwy, Roanoke, VA 24019

www.woodsac.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM