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Jackson & Jackson Inc.

General Remodeling, Roofing, Hardwood Flooring Sales and Installation,

About us

Strong building and remodeling company with 30+ years of experience in the industry. Our customers satisfaction is our goal. We are owner operated by the same people who build for you. We are safety oriented and look forward to building for you. Licenses include: Class A RBC, Class A CBC, Class A EMC, Registered Land Disturber. When contacting our office for an estimate, please remember we have a high call volume and you will be answered in order it is received! Thank you very much, Jackson & Jackson Inc.

Business highlights

12 years of trusted experience

Services we offer

We offer a wide range of building services from foundations and repairs, to framing and custom trim. We also complete remodels of any size. Our crews are Log Home experienced.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.849 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
2%
3
0%
2
4%
1
12%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 26-49 of 49 reviews

John Christian L.
03/2021
5.0
home remodeling
  + -1 more
It went very good.
Description of Work: They installed a bathroom for me.
Rating CategoryRating out of 5
Yes, I recommend this pro
$12,000

Mike W.
01/2021
1.0
house cleaning
  + -1 more
never showed up
Description of Work: screened porch
Rating CategoryRating out of 5

Response from Jackson & Jackson Inc.
No contact with this person , please read your emails as sometime we only reply in this manner thank you

Dave L.
01/2020
5.0
stamped concrete
  + -1 more
He did well
Description of Work: Stamped Walk and / with Hand rails
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Jackson & Jackson Inc.
Thank you , we all work hard here at Jackson & Jackson Inc . We also think of our work as a team effort . Please feel free to contact us at any time God Bless

Nancy G.
04/2017
5.0
handyman service, house cleaning, masonry, drain pipe, hardwood floor
  + 3 more
I am very, very pleased with the service provided. Rebecca Jackson is a true professional. She is punctual, cheerful, efficient, knowledgeable, trustworthy and uses care and discretion in all her work. She has the equipment and materials to do a great job and consistently makes my house shine. The price is fair and reasonable for the work performed and I would not hesitate for one minute to rehire her should she ever leave which I hope she will never do! The downspouts from the exterior gutters needed burying and some cracked bricks at the entryway needed repair. A dryer vent had become disconnected and needed a re-do and reattachment. All these jobs were performed professionally and knowledgeably. All of these repairs have looked and performed well. I am very pleased with all work done by this company.
Description of Work: I use the company for professional housecleaning services on a regular basis. The work includes cleaning the kitchen and bathrooms; dusting furniture pictures, shelves; vacuuming rugs and floors; polishing hardwood floors; mopping kitchen and bathroom floors; general picking up and straightening; and making the whole house a pleasure to come home to. I have also used the company for gutter work, brick repair, and installing a dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jackson & Jackson Inc.
Thank you for the wonderful review ! We really enjoy working for you. You are a joy to work for and we look forward to our continued great relationship . We are always here for your cleaning and repair needs on you home 🙂 thank you, Rebecca Jackson

Susan K.
03/2017
5.0
house cleaning, remodeling
  + 0 more
Rebecca has cleaned for us for at least five years. She is punctual, responsible, thorough, communicative, and consistently does a good job. I have recommended her to several friends and neighbors, and appreciate her honesty and hard work.
Description of Work: General house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jackson & Jackson Inc.
Thank you [Member Name Removed], it's a pleasure cleaning for you ! We appreciate your business and always look forward to seeing you and cleaning your beautiful home 🙂

Lala P.
01/2017
5.0
hardwood floor, remodeling, ceramic tile
  + 1 more
I have not one complaint with the work that Jackson & Jackson did in my home and wouldn't hesitate to recommend them. What this company wants more than anything is for the person they are working for to be completely satisfied with the job even to the extent of recommending changes that were of no cost to me but definitely added to the final outcome of the job.
Description of Work: Jackson & Jackson laid all new floors in the basement of my home. Mr. Jackson knew that I was going for a southwest theme in the large 30 X 30 family room. Out of all the contractors that I received estimates from, he was the only one who really listened and found the Mexican Satillo tile which was exactly what I was looking for. On top of that he was unhappy with the transitions that I had ordered and made handmade transitions that turned out to be so much better than what was sent. Mr. Jackson was always available if I ever had a question or problem. The men Arthur sent to work on my home (Matt, Benji, Luke and Eric) paid so much attention to detail that I never had one concern and knew the job was being carried out by professionals. They always locked up and took care of my home as though it were their own. I couldn't be happier with the work done in my home. I 100% recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jackson & Jackson Inc.
Thank You Mrs [Member Name Removed] and Mr [Member Name Removed] for your return work as well as your kind uplifting review .. We enjoy working with people that like a job well done and understand this takes time and effort . I would like to add the custom work we did at your residence is a signature Job and one of a kind . Thank you again and see you next time ! Arthur Jackson

Britney C.
12/2016
5.0
contractors, electrician, remodeling, woodworking, fencing, lighting
  + 4 more
Arthur, the owner, was prompt, courteous, and reasonably priced. He stuck to his original quote and did not go over budget. He had a few different workers on site, but consistently had Eric on the project. We appreciated the continuity as it was usually just the female of the house and our young child at home. They were both very friendly and thoughtful in regards to being around children. The job took a little longer than expected, however I would much rather it take a few extra days and be done with the high quality level that Art and his team strive for. The team always made themselves available by phone or text with questions or requests (they even solved a few problems for us for free:). Their knowledge of so many different areas was impressive and there didn't seem to be anything they couldn't handle. We will definitely use Jackson & Jackson again for future projects!
Description of Work: We used Jackson & Jackson Inc. for a few projects that needed to be done around the house. We had them fix a back gate that had been knocked down, install sconces, correct some up lighting, add a new half wall, and build a basement bar and stadium seating platform.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jackson & Jackson Inc.
Mrs [Member Name Removed] , it was a pleasure working with you on your projects . We look forward to the next time you call . Have a Blessed , safe and happy holiday . Thank you Arthur Jackson

Lala P.
12/2016
5.0
hardwood floor, remodeling
  + 0 more
I would like to give them my highest praise. His workmen (Matt, Luke and Benji) were so polite and trustworthy. I never felt any concern leaving them in my home. If I had any problems, they were more than happy to accommodate me. My floors are gorgeous. One thing that I appreciated most about Arthur Jackson was the way he kept in touch with me. Most contractors don't think it is important to let the homeowners know what is going on but that was not the case with Mr. Jackson. He was also prompt in getting back with me whenever I needed to talk with him. My overall experience with Jackson and Jackson was excellent. I give this company 5 stars.
Description of Work: Had hardwood floors installed in master bedroom, kitchen, hallway, dining area, basement stairs, den and guest bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Jackson & Jackson Inc.
Thank you Mrs and Mr [Member Name Removed] , you also get a 5 star rating as far as customers go . We appreciate the opportunity to work on your home . I look forward to our continued relationship with future projects . Have a blessed , safe and happy holiday from all of us at Jackson & Jackson Inc .

Robert F.
11/2016
5.0
roofing
  + -1 more
I live in a rural area where it is very difficult to find anyone to come out and do any type of work. I initially send Mr. Jackson and message on Angie's List to see if he would do work in the area that I live. He responded quickly, within 24 hours. We later spoke on the phone and he came out and looked at what needed to be done and provided two estimates, architectural shingles vs. metal roof. I can only compare his prices to roofing estimates that I obtained from online roofing calculators since I could find no one else to do the job. His prices seems pretty much in line with those figures. There was little bit a of delay getting the project going, but this was due to an acceptable reason. The project was completed within a little over a month from placing a deposit on the work to order materials. Throughout the entire time Mr. Jackson kept in touch and let me know what was going on with the job. Following completion of the work he came out and personally inspected the job. Hopefully I will be contacting him in the spring for some additional work that I need to have done.
Description of Work: Repair underlying roof damage and place new metal roof over shingle roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Jackson & Jackson Inc.
It was a privilege to work with you , we look forward to future Bussiness and please have a Blessed Holiday . Arthur Jackson

kevin G.
11/2016
5.0
insulation
  + -1 more
The work was performed per the estimate and quickly.
Description of Work: I had a basement / crawl space with no insulation between the outside and the floor. Jackson and Jackson installed the insulation in the basement. The price was competitive, and the work was done quickly. Fast and friendly staff.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from Jackson & Jackson Inc.
Thank you , we look forward to helping you in the future Arthur Jackson

Gregory M W.
09/2016
2.0
concrete repair
  + -1 more
The contractor was unable to deliver the product at the price quoted. Further, his solution to laying a concrete slab on a slope was considered substandard by other contractors who completed the job in a timely and satisfactory way.
Description of Work: Concrete work

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$5,000

Response from Jackson & Jackson Inc.
Jackson & Jackson Inc refused to do work for [Member Name Removed]. Due to request by Mr. [Member Name Removed]. As were permits were needed Mr [Member Name Removed]. refused To pull permits . Jackson & Jackson Inc is Licensed thru the State of Va. And follows all applicable Laws and regulations .

BRENDA P.
08/2016
5.0
remodeling, woodworking, home remodeling, ceiling fans, handyman service
  + 3 more
Everything went great. You couldn't ask for better guys to be working in your house.
Description of Work: Bathroom I needed one Bathroom remodel . Replacing old bathtub with a new shower stall and replace old plumbing. Replaced old shower doors in another bathroom also. Build wheelchair ramp also. Put a ceiling fan on my back porch. Even planted 3 trees before they left. I was going to plant them later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Jackson & Jackson Inc.
Thank you We always look forward to more great customers and people like yourselves to become part of our life's .

Carolee I.
07/2016
5.0
remodeling, interior painters, replacement windows, doors, fencing
  + 3 more
Arthur Jackson was easy to reach and communicate with. He was timely with his quote, stayed on time with the work and completed everything in good order. He even handled the repairs that were needed after a storm flooded the basement.
Description of Work: We needed remodeling and repairs to an older home in Covington. Arthur Jackson and his team travelled from Roanoke to take and complete this job. The work included interior painting, updates to bathrooms, replacement of windows and doors, and outdoor fencing,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Response from Jackson & Jackson Inc.
Thank you , I look forward to working with you in the future on many more and God bless

Anthony C.
06/2016
5.0
basement waterproofing, stamped concrete, drain pipe, excavators, concrete repair, patios, hardscaping
  + 5 more
When I first set out to get this job done, I received several bids from different contractors to fix the water problem in the basement. Arthur Jackson and Jackson $ Jackson, came in below everyone at $15,000. After seeing the quality of his work I decided to keep going with other updates/repairs. I am very happy with the work completed on my home. Arthur, who is the owner of Jackson & Jackson is a great guy that understands what it takes to keep your customer happy. We were in contact every day to discuss the progress. There were several instances where I wasn't originally happy with the results. Arthur was quick to make the needed changes until I was happy. I look forward to working with him again on future properties. Thank you Jackson & Jackson..
Description of Work: I am an out of state investor buying, repairing and reselling homes. I recently purchased a home with water leaking into the basement on every side of the home. I hired Jackson & Jackson to fix this problem along with many other needed home repairs.. They excavated around the entire perimeter of the home, re sealed the exterior walls, ran new drainage pipes and resolved the water issue with a guarantee. Some of the slate patio in the back yard had to be removed during the excavation. They were able to salvage the removed slate and put it back together better than ever. They also removed my old walkway and front steps and replaced it with a beautiful stamped concrete. On top of these jobs Jackson & Jackson also did many other needed exterior repairs including installing fixing an burst underground pipe and installing new drainage lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50,000

Response from Jackson & Jackson Inc.
Thank you for your Bussiness and we hope to help you again with your construction needs

Thomas K.
06/2016
5.0
remodeling, roofing, woodworking
  + 1 more
Good workers always on time, clean up after day work. Friendly. House looks wow, great job in a timely fashion...
Description of Work: Repair roof, staining log home and trim. Repair cheaking, and repair some wood damaged..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,400

Response from Jackson & Jackson Inc.
Thank you and look forward to working together again ,Arthur Jackson

Debbie W.
03/2016
5.0
hardwood floor
  + -1 more
Work was done to our satisfaction, and completed when estimated. He was true to his quoted pice, and even returned unused products which he credited to our account! Contractor is very pleasant and easy to work with. He has also insulated our basement in the past. Our basement was too cold to use in the winter but after he beefed up the insulation we noted a huge difference in the temperature. We've had no problems with this company and will continue working with them in the future.
Description of Work: Took up carpeting from 2 bedrooms and put in hard wood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Jake Z.
01/2016
5.0
decks
  + -1 more
Deck was thoroughly planned out with 6"x6" posts and 2x10 support every 12". Decking was run at a 45 degree angle to the joists which made a beautiful modern effect, and extra strong. A hot tub was placed on a platform so it came only 18" over the finished deck. Work is beautiful. I took pics, and am trying to up post online here, but I don't think Angie's list will let me....
Description of Work: Co-designed and installed custom wood deck with cable rails.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,500

Response from Jackson & Jackson Inc.
Thank You ,nice job and we always look forward to working with you again ... Have a Blessed Year

Jake Z.
12/2015
5.0
drywall, flooring contractor, ceramic tile, hardwood floor, plumbing, insulation, doors, masonry, remodeling
  + 7 more
Art and his crew did fabulous work. They were attentive to all my changes and customizations, and delivered a superior product.
Description of Work: Updated my 1925 house, to a modern 2015 home! Skim coated all plaster walk to smooth finish. Blew in insulation into all the exterior walls. Removed some walls, and created new openings with 2x12" Headers. Moved exterior door locations. Cut in new doors, rebricked old openings. Ran new plumbing and changes plumbing locations. Tiled bathroom. Added apex. 100 sq ft. new oak flooring. sanded and refinished approx. 600 sq ft of flooring. Insulated ceilings and hung new drywall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Jake Z.
09/2015
5.0
remodeling, gutter cleaning, roofing, contractors
  + 2 more
Amazing. Art and his crew are top notch. No detail was overlooked and the communication was excellent. They were very clean, and my new roof looks great. They made sure everything was proper, including cleaning out the gutters when they finished! I paid $3,600 in labor and about $1,600 in material. My roof is about 20 squares. The work was done in less than a week! I will definitely use Jackson and Jackson again.
Description of Work: Ripped off old roof (2 layers), made repairs to wood where needed, installed new roof with ridge vents, bathroom exhaust, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Jackson & Jackson Inc.
Thank You from all of us at Jackson & Jackson Inc

Jake Z.
09/2015
5.0
remodeling, roofing
  + 0 more
unknown
Description of Work: Roofing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Jackson & Jackson Inc.
Thank You from all of us at Jackson & Jackson Inc.

Nancy G.
09/2015
5.0
pressure washing, concrete repair, gutter repair, masonry, handyman service
  + 3 more
Provider gave a thorough written estimate, performed the work when scheduled, did an excellent job of matching brick, excellent job working with concrete, good planning and execution of getting water to drain away from the house. Contractor was very neat and cleaned up all work. There were no cost overruns or work not performed. This provider was pleasant, knowledgeable and very professional and I would not hesitate an instant to use his services again.
Description of Work: Repair brickwork, perform concrete work, repair downspouts and gutters, bury French drains, pressure wash long sidewalk and several patios and steps. Various other handyman services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Jackson & Jackson Inc.
Thank you ,we look forward to helping you at any time

BRENDA P.
08/2015
5.0
roofing, fencing, driveway gates, decks
  + 2 more
They arrived early in the morning and installed a chain link fence with one drive thru gate and one walk thru gate. They did really good work and also done some roof repairs. These guys seem to know how to do everything. This is the second time we have used them and are highly satisfied with their work.
Description of Work: Installed fence and installed Lattice around Deck. Also done some roof repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Jackson & Jackson Inc.
Thank you very much from all of us at Jackson & Jackson Inc.

BRENDA P.
07/2015
5.0
hardscaping, contractors, decks, garage builders
  + 2 more
They arrived by 8 AM every day. Worked 8 to 10 hours a day. It took 4 days. They were very professional made sure I was satisfied with the construction they were doing as they worked. 2
Description of Work: REMODEL: Screened in 24'x12' porch and laid plywood floor. Also build steps and 5'x6' porch out from the screened in porch. Installed 2 new storm doors and 1 new entry door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,010

Response from Jackson & Jackson Inc.
Thank You ,If there is anything else we can hel[p you with just give us a call Art Jackson

christopher S.
07/2015
5.0
remodeling
  + -1 more
They arrived when scheduled and were able to complete the work in one day. The work involved some very challenging climbing on the roof. They also created a custom solution to a problem with the skylight surround that had deteriorated and was allowing birds to get into the house. We have a steep pyramid shaped roof that is almost 40 feet high. The skylight was at the apex of the pyramid. There was venting that allowed the birds to get into the house. They were able to modify the venting with a custom built solution that they made on site. They were done in a day because of their very dedicated work.
Description of Work: Jackson and Jackson made a difficult repair to the skylight surround mounted on the very top of the roof. More than 40 feet up.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Jackson & Jackson Inc.
Thank you , We look forward to helping you again Art Jackson
    • 1
    • 2(current)

Contact information

P.O. Box 19542, Roanoke, VA 24019

http://jacksonjacksoninc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
2705153967
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
03/31/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

General Remodeling,
Roofing,
Hardwood Flooring Sales and Installation,
Basement Waterproofing,
Fencing,
Ceramic Tile,
Interior Painting,
Kitchen and Bath Remodeling,
House Cleaning,
Concrete Pouring and Repair,
Unfinished Carpentry,
Doors

FAQ

Jackson & Jackson Inc. is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Jackson & Jackson Inc. accepts the following forms of payment: Check,PayPal
Yes, Jackson & Jackson Inc. offers free project estimates.
Yes, Jackson & Jackson Inc. offers eco-friendly accreditations.
No, Jackson & Jackson Inc. does not offer a senior discount.
No, Jackson & Jackson Inc. does not offer emergency services.
Yes, Jackson & Jackson Inc. offers warranties.
Jackson & Jackson Inc. offers the following services: We offer a wide range of building services from foundations and repairs, to framing and custom trim. We also complete remodels of any size. Our crews are Log Home experienced.
Ask for Details

Contact information

P.O. Box 19542, Roanoke, VA 24019

http://jacksonjacksoninc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed