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Jackson & Jackson Inc.

General Remodeling, Roofing, Hardwood Flooring Sales and Installation,

About us

Strong building and remodeling company with 30+ years of experience in the industry. Our customers satisfaction is our goal. We are owner operated by the same people who build for you. We are safety oriented and look forward to building for you. Licenses include: Class A RBC, Class A CBC, Class A EMC, Registered Land Disturber. When contacting our office for an estimate, please remember we have a high call volume and you will be answered in order it is received! Thank you very much, Jackson & Jackson Inc.

Business highlights

12 years of trusted experience

Services we offer

We offer a wide range of building services from foundations and repairs, to framing and custom trim. We also complete remodels of any size. Our crews are Log Home experienced.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.849 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
2%
3
0%
2
4%
1
12%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 49 reviews

vicki C.
12/2021
5.0
fencing, roofing
  + 0 more
It was fabulous. They were absolutely the best. They were professional and timely. The work looked fabulous. They did a great job. I have no complaints.
Description of Work: They put a roof and fence on my house.
Rating CategoryRating out of 5
Yes, I recommend this pro
$15,000

Response from Jackson & Jackson Inc.
Thank you Miss [Member Name Removed] we are always here for you if you need us again .

Scott S.
08/2021
5.0
concrete repair, decks, flooring contractor, gutter cleaning, gutter repair, handyman service, hardwood floor, house cleaning, masonry, remodeling, roofing, basement waterproofing, home remodeling, interior painters, patios
  + 13 more
Work was generally of high quality with some minor painting issues. Arthur Jackson did an excellent job of analyzing problems unique to the house and proposing and implementing effective solutions. Floor replacement and refinishing work was particularly well done.
Description of Work: Major remodeling of 1924 custom home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75,000

Response from Jackson & Jackson Inc.
Thank you for your great review and we also appreciate the chance to help great people and customers like yourself . Please feel free to call on us at any time in the future and enjoy your beautiful home . Take care and best wishes to you from all of us at Jackson & Jackson Inc

Pat F.
03/2021
5.0
roofing
  + -1 more
It was good. From the scale of 1 to 10 ill give them at least 9.
Description of Work: They did roof replacement.
Rating CategoryRating out of 5
Yes, I recommend this pro
$9,000

Dan F.
11/2020
2.0
concrete repair, basement waterproofing
  + 0 more
Contacted the recommended person and he never showed up to give estimate.
Description of Work: Masonry repair on stairwell going to basement, some cracks in foundation

Rating CategoryRating out of 5
responsiveness
1.0


Response from Jackson & Jackson Inc.
We are extremely busy We are sorry we cannot help everyone !

Viola C.
08/2020
1.0
concrete repair, basement waterproofing
  + 0 more
They never returned my original phone call
Description of Work: Front walkway resurfaced

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0


Response from Jackson & Jackson Inc.
This person was notified On Angie’s list website that our company is very busy we cannot help them at this time

Ann H.
07/2020
5.0
flooring contractor, hardwood floor
  + 0 more
Very professional. Attention to detail. Quality v speed. Would definitely hire again for other work.
Description of Work: Flooring
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Jackson & Jackson Inc.
Thank you for your review it was our privilege to help you and please call us anytime you need .

Jerry Mullins M.
07/2020
5.0
contractors, picture framing, remodeling, home builders
  + 2 more
Very smooth and uninterrupted process.
Description of Work: Rais roof sructuraly and re Frame entire residence

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jackson & Jackson Inc.
Thank you for your review , the job was exceptional . We always look forward to helping you in the future .

Rick Bradley B.
07/2020
5.0
stamped concrete
  + -1 more
The work went very well. Mr Jackson and his crew were friendly, timely, prepared and stayed on schedule. The work was high quality and they aimed to please us as customers. I would highly recommend Jackson & Jackson and will definitely be using them again for other projects in the future!
Description of Work: Pouring and stamping concrete frony porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Jackson & Jackson Inc.
Thank you for taking the time to review our work , we are always here for you at Jackson & Jackson Inc

Douglas L.
02/2020
5.0
ceramic tile, hardwood floor, remodeling
  + 1 more
Great job. Mr. Jackson is knowledgeable in all aspects of remodeling and his hard-working crew was always helpful and polite. I would recommend highly.
Description of Work: Repair wood flooring, remove hearth and stove and install ceramic tile.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,000

Response from Jackson & Jackson Inc.
Thank you very much for your kind review , We appreciate our customers that understand the extra work we put into our bussiness . Call us anytime we would love to help you again . From all of us at Jackson & Jackson Inc.

Robert Nance N.
01/2020
5.0
concrete driveways, masonry, home builders
  + 1 more
Everything went smooth and the work was well done. I would recommend Jackson & Jackson for your needs.
Description of Work: Retention Wall and Grading of Drive
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Jackson & Jackson Inc.
Thank you , I do hope the best . We alway like to hear of our happy customers and kind reviews . We look forward to helping you again . Best to you

Don S.
11/2019
5.0
drywall, electrician, handyman service, plumbing, remodeling, home remodeling, doors, sunrooms, basement remodeling
  + 7 more
I wish I could upload pictures, the ceramic tile is installed as flat as glass, you can easily roll a wheelchair through the bathroom door is now and take a shower as a handicapped person
Description of Work: we wanted the house altered so we could grow old in it without having to move, a seamless shower was installed, and both bathroom doors were widened, transitions that a wheelchair can get over

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Jackson & Jackson Inc.
Jackson & Jackson Inc. thank you for your kind review please feel free to call us at anytime for your construction needs .

Don S.
11/2019
5.0
ceramic tile, drywall, electrician, excavators, fencing, gutter repair, handyman service, hardwood floor, insulation, plumbing, remodeling, basement waterproofing, woodworking, drain pipe, home remodeling, interior painters, doors, basement remodeling
  + 16 more
top tier contractor, explains every step of the process, very professional, hires very talented support staff, communicates throughout the project, when problems arise he let us know and then dealt with them accordingly, we were never left in the dark throughout the projects,
Description of Work: installed French drain in back of house, remodel two bathrooms completely, move washer and dryer from basement to upstairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Response from Jackson & Jackson Inc.
Thank you for your review , we always look forward to working for great customers .

Becky F.
07/2019
5.0
ceramic tile, remodeling, roofing, basement waterproofing, drain pipe, ceiling fans, doors, sunrooms
  + 6 more
We love our new enclosed patio room! We had the existing screened patio room remodeled with windows, new doors, new insulated ceiling, ceiling fans and lights, tile floor, and had the existing brick walls painted. As a few problems were found with the house during the remodeling process Arthur brought them to our attention and worked with us to rectify them as well. We ended up having a new rubber roof put on our patio room and the underground drainage system that was causing our basement water problem was redone as well. All of this work was done last summer and fall. We are very happy with our patio room remodel and our basement has been totally dry since then.
Description of Work: We had our back patio room remodeled, including new roof, basement waterproofed and drainage pipes installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jackson & Jackson Inc.
Thank you for your review . We are always happy to help and as customers you all were great . Please call again if needed , have a blessed and outstanding life . Thank you from all of us here at Jackson & Jackson Inc

Charity K.
04/2019
5.0
house cleaning
  + -1 more
It is a pure joy to have Rebecca visit and clean our home each month. Me and my husband are quite busy with work and adding a toddler to the mix, things can get a little messy. Rebecca comes in each month and takes care of everything-tidying, making beds, and leaving everything shiny and smelling great! It always amazes me how she can fix our house up in a few short hours. Truly makes coming home so much more enjoyable for me and my family. She is great at communication as well-always sends us a reminder text of when she is set to come. Rebecca is a great find and we truly appreciate the professionalism and care to our home that she exhibits.
Description of Work: Monthly House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

DAVE B.
03/2019
5.0
hardwood floor, remodeling, woodworking, interior painters
  + 2 more
Arthur and his team were very responsive to phone calls/messages before the work started, and also for any follow-up activity that was required. They were on-time each day. If they were going to be late or delayed, Arthur would call to keep me informed. Excellent follow-up even after project was complete. The project was completed on-time and within budget.
Description of Work: Interior wall removed to provide open space. Painting, electrical, woodwork and installation of hardwood floors. Remodeled a half bath with new vanity, sink and flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jackson & Jackson Inc.
Thank you , we always look forward to working with you again .

Michael K.
03/2019
4.0
remodeling, roofing, interior painters
  + 1 more
Mr. Jackson was chosen for the roof repair based on his good reviews and his estimate, which was below another company's for the same materials. The roof was done well. He communicated very well; kept us informed about scheduling, shipment delays. It was finished on schedule and on budget. We had some minor issues which he responded to and resolved. We also received a written estimate from Mr. Jackson for some interior painting and minor remodeling that I will now address. One item on the list of things that needed to be done was a "leftover" from a previous kitchen remodel in 2011. We had beadboard installed on part of the walls; the pantry surround, and an 8' straight wall. Several sections of the beadboard had shrunk; it needed caulking and repainting (we had the paint). I counted. There were 5 full length floor to ceiling seams, and 6 partial seams, due to doorways and built-ins. Mr. Jackson's estimate to caulk and paint these seams was $1400.00!!!. I was flabbergasted and asked him over the phone if this didn't have too many zeros in it?! I truly thought it MUST be a typo! He said that NO, it was not a typo. I laughed at him. I told him that this was a ridiculous price for the amount of work that this would entail. He then offered to drop the price to $800.00. I told him that IF we hired him for this job, we would be leaving this out. He wanted $1550.00 to hang 2 shoe racks (which I already had) and paint the inside of 2 small standard closets. He verbally dropped that price to $900.00. We hired another contractor, also through AngiesList with excellent reviews, and turns out we had known him for years and he built our deck when he was our neighbor. He caulked the beadboard seams in under an hour. The next day, his painter painted them in about the same amount of time. In conclusion, we were happy with our roof, but I would caution anyone considering Jackson&Jackson for a type of job like we had to pay strict attention to line item pricing. There could be some shocks in there.
Description of Work: Metal roof replaced; also considered for internal painting and small remodel but did not hire for that job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$10,000

Response from Jackson & Jackson Inc.
Thank you for your review on the work we did for you , We are also happy you were able to find a handy man to complete your painting . We are a Class A General Construction Company . Have a wonderful day from Jackson & Jackson Inc

Kelly P.
02/2019
5.0
house cleaning
  + -1 more
Rebecca has been a wonderful asset to our busy family by providing excellent cleaning services for the past year. Our house has never looked better, and that is with 2 boys under the age of 4! She is very responsible and has never cancelled or not shown up. My floors sparkle and the house smells so clean after she comes. She is also very flexible in working around our busy schedule and willing to work with me on days that something comes up. Overall, I would never hesitate to use her again and again!
Description of Work: Bi-weekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jackson & Jackson Inc.
Thank you [Member Name Removed], you and your family are a joy to work for ! Rebecca

tommy A.
01/2019
1.0
contractors, remodeling
  + 0 more
Never did the work never gave estimate in writing
Description of Work: Never did the work never gave an estimate in writing

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Jackson & Jackson Inc.
Here at Jackson & Jackson we can only make the people happy that we meet or do jobs for . I’m sure you have plenty of time to find some one like you .

Pamela A.
07/2018
5.0
ceramic tile, flooring contractor, hardwood floor, remodeling
  + 2 more
Arthur Jackson and his crew did a excellent job on this project. They were all friendly, hard working, and i felt comfortable with his team in my home even when I was not there. Old flooring was removed, hardwood floors, thresholds, and cord around were installed. There were some issues with the sub-floor and Arthur consulted us and fixed the problem to our satisfaction. They also cleaned up well at the end of the job. I would highly recommend Jackson & Jackson for hardwood floor installation and tile.
Description of Work: New hardwood floors throughout the upper level of our home. d

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jackson & Jackson Inc.
We here at Jackson & Jackson Inc . Strive to ensure our customers happiness . We also love our work and this makes completing custom jobs very enjoyable . We also love helping people find their dreams when it comes to their homes . Thank you for your Review

Harold G.
07/2018
5.0
remodeling, basement waterproofing
  + 0 more
Great! They did a great job: on time, professional. Would hire them for other work that may need to be done.
Description of Work: Correct water drainage problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jackson & Jackson Inc.
Thank you from all of us at Jackson & Jackson Inc

Jay T.
02/2018
1.0
roofing
  + -1 more
They were supposed to look at the roof on 2/22 and contact me with an estimate. It is 2/26 and I have not heard back from them. They have my email and phone number.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Jackson & Jackson Inc.
I do not understand people that have so much time on their hands to review and never speak to member of Jackson & Jackson Inc .

Debbie W.
12/2017
1.0
remodeling
  + -1 more
Had to dismiss them during the 2nd job they were doing for me
Description of Work: MBR remodel

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Jackson & Jackson Inc.
The customer didn’t pay for extra work at time of Dec 2015 , All work was complete at that time . Jackson & Jackson Inc . Pulled of job not to return due to non payment . Two years ago

John W B.
08/2017
1.0
fencing
  + -1 more
Terrible Called and left 6 messages over a 10 day period which described I had a fencing project of some 90' and needed a quote. Gave address which is in an upper class neighborhood Never received any cll back whatsoever. This is totally unprofessional and unacceptable. The project's value would have been about $7,000 based upon other quotes that were received.
Description of Work: Aluminum fencing for a residential home

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Jackson & Jackson Inc.
Mr [Member Name Removed] , my name is Arthur Jackson. My company has been out of town on a large project. If no returned your call it's because we didn't receive your message. I hope you were able to find a contractor to suit your needs.

Michele B.
05/2017
5.0
contractors, ceramic tile, decks, drywall, flooring contractor, gutter cleaning, gutter repair, insulation, plumbing, remodeling, roofing, replacement windows, basement waterproofing, home remodeling, interior painters
  + 13 more
The work was done in a timely and professional manner. We added many tasks during the renovation and each was met with suggestions for proper repair and timely execution.
Description of Work: We needed to have a variety of repairs made to an older home we were offering for sale. The repairs started with a new roof and, literally, moved through the house to the cellar/crawl space. The repairs included plumbing clean-out ; new window installations; painting;; textured ceilings, and a complete kitchen renovation (including brand new cabinets). As well, the crew ckeaned out tons of junk from the cellar and installed new insulation and water-proof ground cover.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$37,000

Guyton R.
04/2017
5.0
fencing, remodeling
  + 0 more
Our property has pretty steep hills which created some difficulty in building the fence. They did very professional job in a reasonable timeframe and for a very reasonable price (we did several other estimates). Arthur was always responsive to the phone calls. We have some other projects that need to be done in the house and we will definitely use Jackson&Jackson again.
Description of Work: We needed to build quite a large fence both property and privacy with two drive through gates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000
    • 1(current)
    • 2

Contact information

P.O. Box 19542, Roanoke, VA 24019

http://jacksonjacksoninc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
2705153967
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
03/31/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

General Remodeling,
Roofing,
Hardwood Flooring Sales and Installation,
Basement Waterproofing,
Fencing,
Ceramic Tile,
Interior Painting,
Kitchen and Bath Remodeling,
House Cleaning,
Concrete Pouring and Repair,
Unfinished Carpentry,
Doors

FAQ

Jackson & Jackson Inc. is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Jackson & Jackson Inc. accepts the following forms of payment: Check,PayPal
Yes, Jackson & Jackson Inc. offers free project estimates.
Yes, Jackson & Jackson Inc. offers eco-friendly accreditations.
No, Jackson & Jackson Inc. does not offer a senior discount.
No, Jackson & Jackson Inc. does not offer emergency services.
Yes, Jackson & Jackson Inc. offers warranties.
Jackson & Jackson Inc. offers the following services: We offer a wide range of building services from foundations and repairs, to framing and custom trim. We also complete remodels of any size. Our crews are Log Home experienced.
Ask for Details

Contact information

P.O. Box 19542, Roanoke, VA 24019

http://jacksonjacksoninc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed