Willow Landscaping LLC

Lawn and Yard Work, Landscaping, Mulch and Topsoil,

About us

Transform your outdoor space with Willow Landscaping LLC. Our expert team specializes in landscaping services in Richmond. Contact us today to bring your landscaping vision to life.

Business highlights

18 years of trusted experience
Family Owned & Operated

Services we offer

We offer landscape design and installation. Grading, sod and seed. Hardscape, patios, retaining walls. Landscape lighting. Aerate and seed. Irrigation install. Wood fences.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.785 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
4%
3
4%
2
6%
1
8%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.6
punctuality
4.8

Filter reviews by category

Showing 26-50 of 85 reviews

Harold M.
09/2016
5.0
landscaping, lawn service, irrigation systems, lawn treatment, mulch
  + 3 more
Excellent! Highly recommend their service. Lupe and his group are professional and thorough in his service. They are committed to doing a quality job.
Description of Work: Flower beds updated, yard was redone, irrigation system fixed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Angela S.
05/2016
5.0
landscaping, hardscaping
  + 0 more
very responsive to calls, showed up on time with plenty of people to complete the work, let me know what we going on (ex: too much rain to plant new plants which was legit), kept me up to date on progress, and the work was done really well! So pleased! A bunch of my neighbors now want estimates, based on the work they've seen done. I will have these guys back every year to do maintenance!
Description of Work: pulled out old and overgrown landscaping, provided recommendations on plants based on my preferences, mulch and trimming, ripped out and re-seated patio small correctly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Dwight H.
04/2016
5.0
landscaping, lawn service, mulch
  + 1 more
They did a great job with my back yard landscaping, grading, top soil & seeding. I would highly recommend them. Thanks!
Description of Work: Rear yard landscaping, grading, top soil & seeding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Robert A.
04/2016
5.0
landscaping, lawn service, tree service
  + 1 more
Excellent. Followed design concept. Worked efficiently and provided the the same excellent service that was given on previous project
Description of Work: Leveled and sodded side yard, moved small trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Robert A.
04/2016
5.0
landscaping, lawn service
  + 0 more
Wonderful experience. Lupe submitted a design and delivered what he said he was going to do.
Description of Work: Design and construction of landscape on street facing area of residence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alyssa L.
03/2016
3.0
landscaping, masonry, hardscaping
  + 1 more
See above notes. Pleased with work we had done, then company never replied to work we discussed doing in the future.
Description of Work: Lupe came out to give an estimate for a retaining wall we need repaired. Seemed like a solid guy. We ended up scheduling a time for some bushes to be removed. We also agreed Lupe would send over an estimate for the retaining wall project. They showed up and removed the bushes at the appointed time. We were pleased with the work provided. I was looking forward to seeing the estimate for the retaining wall. It did not arrive as promised. Despite repeated calls and texts I never did receive estimate or reply. Very discouraging as they seemed like a reasonably priced company that would provide excellent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

Yes, I recommend this pro
$150

Tina H.
08/2015
5.0
deck cleaning, landscaping
  + 0 more
fantastic. good quote, quick responses. end result looks great.
Description of Work: cleared brush, grading, and temp seeding/erosion control in prep for lawn seeding. also cut down and stacked 50 y/o dying hickory

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Jeffrey C.
07/2015
5.0
lawn service
  + -1 more
We were very happy with this contractor. Our main contact, Lupe, did a great job understanding our overall vision, and filling in the details with his own while carefully coordinating with us. His staff were hard-working and respectful. Lupe was present with his staff throughout the job, and himself did, or closely oversaw, everything but the "basic" cleanup tasks. He is energetic, talented, detail-oriented, and communicative. The overall effect was to completely transform the rear of the house and the backyard - other landscape/lawn maintenance professionals working in neighbors' yards have remarked on the very professional outcome. The patio in particular is beautiful. His outfit deserves all the high marks shown. I rated a "B" for price only because his final bills tended to slightly exceed (<10%) his original estimates. He did, however, offer to demolish and haul away our sidewalk as a part of the clean-up, a task that was a significant "line-item" in a competing quote. Lupe and his staff will be the people I call next time I need landscaping help. I recommend them highly to you, and will do so verbally to any neighbors that ask .
Description of Work: Cleared messy back yard (about 2500 sq. ft.) of debris, overgrown plants, run-down fence and small trees. Stripped ivy from trees and shed walls. Removed old sidewalk leading from house to shed. Re-graded and seeded backyard. Installed 13x17' stone patio, with wooden stairs leading to house, and re-worked railing on small lower-level deck to accommodate new stairs. Installed mulched perennial border garden, including 2 small trees, around patio. Pressure-washed and painted small 1st- and 2nd-level decks (about 140 sq. ft.) w/ 2 coats of exterior paint. Overall intent of work was to prepare house to list for sale.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Sohini G.
04/2015
5.0
landscaping, outdoor lighting
  + 0 more
We were extremely happy with the work Lupe and his company did. Within a couple of days of contacting him, Lupe inspected our existing backyard and came up with a design. He worked with us to find out our preferences, and chose plants accordingly. He and his employees arrived on the scheduled day and time and had the installation completed in a couple of days. While this work was going on, we decided to add more landscape lighting; he was flexible, and incorporated these too. He and his employees were thorough, courteous, and dependable. We have recommended his company to a number of our friends who are happy with his work too.
Description of Work: Landscaping and outdoor lighting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LJ T.
04/2015
5.0
lawn service
  + -1 more
Lupe responded to request for a quote in a timely manner, kept me informed of schedule change, and arrived promptly. Word was done well within the estimated time and they did a very nice job. I'll have him back later for another project.
Description of Work: Edged drive, leveled, and put down gravel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Bennett L.
03/2015
4.0
lawn service
  + -1 more
Ok so this is an update on my review below. I finally heard from Lupe...He did apologize and said he had to go out of town urgently which is why he did not respond to my inquiries...I still wish he would have at least left me a message...he did provide me an estimate for work which was very reasonable and in line with other estimates we have received...a little hesitant to use him given the issues with communication...but he did get back to me eventually and provided a competitive estimate for the work. Previous review: Seems like I have had similar experience to others. Contacted Lupe via Angie'slist and he responded right away and set up and appt and came on time and seemed very attentive to my questions and he offered some opinions to the project. But then I never heard back from him. He said it would take a week to work up a proposal and he would be in touch. 10 days later I had not heard back and I sent him a message via Angie's list as I had done before and again left my contact info and several days later still no response, I called and left message and no response and 3-4 days later left another message on Angie'slist and no response. Not sure what's going on but has been almost a month since initial contact and silence on the other end so had to move forward with another contractor.
Description of Work: came by to start estimate

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$20,000

Michael P.
12/2014
5.0
hardscaping
  + -1 more
Everything went very well from beginning to end. Lupe started on time and arrived at my home on time each morning with his workers. I absolutely loved how it turned out and and have had many compliments on the look and how well it was done. I also had pounding of water in the backyard but Lupe said he would solve that problem too and with all the rain we have had, it appears he has done just that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Christine C.
12/2014
5.0
landscaping, lawn service, tree service
  + 1 more
They did a great job and we were very pleased.
Description of Work: Lupe came out to the house and talked to us about our yard and what we wanted done. He made a plan and suggested all of the shrubs and trees to be planted. He and his employees landscaped the yard and it made a huge difference in the appearance of our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Judith W.
11/2014
5.0
hardscaping, lawn service
  + 0 more
Gave estimate one day, started next morning at 8 am. Very pleasant workers and they knew their craft.
Description of Work: Built two retaining walls

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

JOAN E.
09/2014
5.0
landscaping, irrigation systems
  + 0 more
They did a really beautiful job. I think our yard is the prettiest on the block now.
Description of Work: They graded our front yard, put down sod, did general landscaping, and put in an irrigation system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Sharon C.
08/2014
5.0
landscaping, hardscaping, lawn service, masonry
  + 2 more
Called and was able to come out the same day to give estimate. Started work as soon as Miss Utility marked yard. Completely landscaped and did improvements on retaining wall all in one day. Very impresses with workmanship and professionalism. Would highly recommend using Willow Landscaping. I will be using them again in the near future. The owner, lupe Hernandez, was so helpful in designing the the landscape. Great job. I now love my yard again!!
Description of Work: Added a new level of stones to retaining wall and landscaped yard around new pool

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

tom G.
07/2014
5.0
landscaping, lawn service
  + 0 more
Fantastic! WIllow Landscaping came out and gave great ideas for our front yard and his bid was reasonable. He came back early the next morning with his crew and started tearing out all of the old bushes. Within 4 hours, I had a completely new look. I couldn't be happier. I have had neighbors compliment the work and I even saw someone drive by and take a picture of my house! Money well spent.
Description of Work: Designed and landscaped front yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Veronica B.
07/2014
5.0
landscaping, lawn service, lawn treatment, mulch
  + 2 more
I am so pleased with Mr. Jose Hernandez. He is just awesome. I like his ideas, his attention to detail and the young man working with him. I have him maintain my yard on a weekly basis. I don’t know if you have A plus plus plus but that’s what I will give Willow Landscaping.
Description of Work: I used Willow Landscaping LLC. They are actually here today. We started probably in May. The price includes removing trees, mulching, planting trees and flowers, replacing head on the irrigation system. It is pretty extensive on what I will have him do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Dave B.
05/2014
5.0
landscaping, hardscaping, irrigation systems, masonry, mulch
  + 3 more
Lupe Hernandez was an absolute pleasure to deal with. From start to finish he was professional and punctual. There were a couple of rainy days he was unable to work on the project which was completely out of his control; Lupe and his crew made up for lost time immediately after the rainy days. We were unsure of exactly what we wanted at the beginning, however we did provide preferred color schemes. Lupe dreamed up a beautiful landscape design with various sizes, shapes and colors perfect for our zone and soil. He selected a rounded layout with fabulous colors and has turned our depressed square yard into a backyard oasis!!! We LOVE walking in our new thick grassy yard in bare feet now to play with the dogs and love on our flowers (maybe I will have a green thumb after all!). Can't believe I almost forgot to mention the hassle-free irrigation system Lupe installed!! We heard horror stories about people with newly installed sod and their struggles to keep the sod wet enough for the grass to survive; without water sod dies.. and so does your investment. Lupe engineered our irrigation system to cover the new sod and most of our plants. We don't ever struggle with our grass, we simply get to enjoy it. Lupe is a true landscape artist with an eye for detail; we would without a doubt return to him for future projects and recommend him to others.
Description of Work: Provided a complete landscape design of our entire back yard Graded the lawn adding 8 yards of topsoil Using concrete landscape pavers, built a path 15 ft long x 3 ft wide at the back corner exit gate of privacy fence Using concrete landscape pavers, built an L-shape patio around hot tub Using concrete landscape pavers, built a 4 ft x 4 ft landing at the back corner stairs of deck Selected and installed over 75 bushes and plants, and 70 flowering bulbs Installed irrigation system using 3 zones and 10 sprinkler heads Installed 3000 square ft of sod

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,150

Dan L.
05/2014
3.0
lawn service
  + -1 more
They did a good job on the yard and charged a reasonable rate. My rating is because when I emailed them to do some work this spring I got an immediate response and then replied back and heard nothing. We waited almost a month and called back and left a message and we have still heard nothing. I have additional work but I cannot get this company to return a phone call and I need the work done so I am moving on to another company.
Description of Work: yard cleanup in the fall and then a request for additional work this spring

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$400

Steven D.
05/2014
2.0
landscaping, lawn service, lawn treatment, mulch
  + 2 more
This began as a positive experience. Lupe responded quickly to my inquiry and came out to review the scope of work with me and got back to me with a quote the same day. The day the work was scheduled his crew came out on time and worked very hard. The yard looked greatly improved. Unfortunately, his crew decided to dump the debris from the clean up in our woods. That area is left in its natural state...wooded and overgrown. The leaves are never cleaned out from that area on the property, but it's not a trash heap. When Lupe came by to check on the workers my wife complained about it and Lupe had his crew clean up their mess, but not before stating that leaves were already there. My wife also pointed out that the beds were not completely cleaned out. He stated that what they left was a natural ground cover. My wife agreed it was, but that the workers removed another, more attractive ground cover and left this one when all of it was supposed to be gone. Lupe said he wanted to make us happy and he would have his crew remove it. The crew was also aerating and seeding as they were losing the daylight and we wondered if they could complete it well. At this point we went out for a leisurely dinner. When we returned, we found Lupe sitting in the dark in his truck at 8:30 p.m. wanting to be paid. I politely told him that it was dark and I was unable to see that all the work was complete and to please come back in the morning (Saturday) after 9:00 and I would be happy to pay him. He agreed, but then later that night texted me that he would be by at 8:00 a.m. to get his money. It was necessary to tell him more than once I would not be available until after 9:00. The next morning I could see that Lupe had his crew fix things the way we discussed. I was pleased, thanked him and paid him in cash. I also asked him to get me a quote for weekly yard maintenance. Some neighbors immediately hired Lupe as a result of us referring him after they saw the improvement in our yard. Lupe did not thank us for the referral. Not that we really cared, but it speaks to the professionalism issue here. Lupe gave us a quote for $300 a month for yard service for one year that included weed control, fertilization, fall aeration and seeding, and fall leaf removal. This was pricey even though our yard is on the large side, but I was pleased with his initial work. Because we are selling our home shortly I told him I only needed service for three months. He replied the fee was the same for only three months. The first time his crew mowed they avoided some daffodils that had not yet bloomed until we left the house. While we were gone his guys mowed them all down. The following week his crew did not show up and I didn't hear anything from Lupe. When I emailed to tell him these things I received a three minute voice mail rant from him in response. His voice mail began with "You listen up and you listen good." While he said he was sorry about the flowers and offered to replace them, he seemed to think it was no big deal because he could "give your wife new ones". He also stated his crew did show up the following week, but left because our tile installer was in the yard with equipment. (It was one guy with one saw who would have moved long enough for them to mow as my wife had arranged it. But his crew never bothered to come to the door and Lupe didn't touch base to explain or attempt to reschedule.) Lupe also stated "I don't make no money from this mowing" and "don't text me all this stuff?I don't want these messages from you" and that he considered them a "headache". His harangue was stunning. This is not simply a language barrier issue. It's a professionalism issue. While Lupe's crew does good work, it appears that they need to be closely supervised at all times. Lupe does obviously does not appreciate communication regarding legitimate issues with his crew's performance. My email was cordial and factual. No business should have a problem with that kind of feedback. I cannot in good conscience recommend Lupe and his company, because despite the improvement in my yard's appearance the lack of professionalism is unacceptable. I'm happy to share my email thread and his voice mail with anyone.
Description of Work: Yard clean up. Clean out beds. Create new bed edges. Trim trees. Trim bushes. Cut back ivy. Aerate and seed. Cover a couple of bare areas with straw over seed. Get rid of leftover fall leaves. New mulch.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$1,100

Veronica B.
04/2014
5.0
landscaping, lawn service, irrigation systems, tree service
  + 2 more
Awesome job!!! I highly recommend Lupe Hernandez and his team.
Description of Work: Designed a landscaping plan. Cut down 4 trees and dug up stumps; dug up old grass; designed new flower beds; planted new trees/shrubs; put down sod and installed a new sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

nevia S.
04/2014
5.0
lawn service, lawn treatment, mulch
  + 1 more
I love his work, I think they are very thorough, they do what they say they are going to do. I think he is excellent and he is reasonable.
Description of Work: Mowed lawn, trimmed and did some weeding. They also sprayed for weeds in the driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Warren K.
01/2014
5.0
lawn service
  + -1 more
I will hire Lupe in the future. The all A's I gave him speak for me
Description of Work: clean and mulch beds

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

Paul H.
11/2013
5.0
landscaping
  + -1 more
AWESOME JOB!!! Look no further for a landscaping company, just give Lupe with Willow Landscaping a call and get started. We bought this house 3 months ago and the front yard landscaping was an overgrown mess, sort of jungle-like!! After reading reviews on Angie's list, I contacted Lupe. The next day he showed up, on time, for a consultation. The day after, I had a plan and cost estimate in hand. Once started, the work was complete in 1 1/2 days as he had stated, and it looks beautiful!!! Very pleased. He and his crew are prompt, professional, and meticulous with the clean up.
Description of Work: Removed overgrown plants/shrubs and trimmed trees in front yard. Replanted what was salvageable from the front yard to the back yard. Planted new shrubs/trees in front yard and mulched.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,210

Contact information

7919 Clovertree Ct, Richmond, VA 23235

Willowlandscapingrva.Com

Service hours

Sunday:
7:00 AM - 6:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn and Yard Work,
Landscaping,
Mulch and Topsoil,
Pavers and Hardscaping,
Lawn Fertilization & Treatment,
Lawn Irrigation,
Tree Service,
Fencing,
Landscaping - Lighting,
Deck Maintenance

FAQ

Willow Landscaping LLC is currently rated 4.7 overall out of 5.

Sunday: 7:00 AM - 6:00 PM

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

Willow Landscaping LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, Willow Landscaping LLC offers free project estimates.
No, Willow Landscaping LLC does not offer eco-friendly accreditations.
No, Willow Landscaping LLC does not offer a senior discount.
No, Willow Landscaping LLC does not offer emergency services.
Yes, Willow Landscaping LLC offers warranties.
Willow Landscaping LLC offers the following services: We offer landscape design and installation. Grading, sod and seed. Hardscape, patios, retaining walls. Landscape lighting. Aerate and seed. Irrigation install. Wood fences.

Contact information

7919 Clovertree Ct, Richmond, VA 23235

Willowlandscapingrva.Com

Service hours

Sunday:
7:00 AM - 6:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM