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TrueTimber Tree Service Inc

Tree Service, Lawn and Yard Work, Landscaping,

About us

Privately owned.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Tree removal, pruning, stump removal, cabling & bracing, plant healthcare, arborist services

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9143 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
1%
3
0%
2
2%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 143 reviews

Kenneth C.
04/2013
5.0
tree service
  + -1 more
On time, professional and quick. Job well done.
Description of Work: Snow storm damage left a double trunk cedar leaning over my shop. They juggled their schedule to fell the tree before another wet snow/wind storm caused damage to my building. Cut tree and ground two stumps .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jennie T.
03/2013
5.0
tree service
  + -1 more
The company representatives arrived on time for our survey appointment. They conducted a detailed survey of the wooded section of our yard, down to the property line. After the survey they informed us of the contents of the woods, the problem areas and what they recommended as a remedy. We made an appointment for the team to return and perform the service. At a later date the team arrived punctually, performed requested service, plus some additional work that I believed necessary. Their recommendation was to return in the Spring to perform additional required services to which we agreed. We will get them back soon to carry out further pruning and tree services as discussed with them. The company followed up for a satisfaction report.
Description of Work: Survey of wooded area at back of my property (new construction). Subsequent removal of debris and several dead trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Steve G.
03/2013
5.0
tree service
  + -1 more
From the day of the estimate to the day the crew arrived, these guys were pros. They were fast, efficient and provided additional advice on what I might look to do in the future. I believe I got good value for my money. I will use True Timber again.
Description of Work: Removed 4 fallen pine trees in addition to 6 more still standing. The crew also dropped several dead pines as a preventive measure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

Garry M.
03/2013
5.0
tree service
  + -1 more
Completly satisfied with all aspects of the job. It was particularly gratifying because another Angie's List tree removal service that I had initially hired (J&W) was a complete disappointment, so I dropped them and hired TrueTimber instead.
Description of Work: Tree cutting and removal; limbing; brush clearing; hedge trimming; etc. Work was done on-time, quickly and professionally. They cut and stacked wood where I requested, and removed what I didn't want to keep. Cleaned up everything before they left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

William and Barbara A.
03/2013
5.0
tree service
  + -1 more
I purchased a big deal certificate. someone had come out and gave me an estimate for the work I needed done. then someone called to setup a time for the tree climbers to come out and cut the dead limbs. we had to re-schedule once due to inclement weather which was understandable. they came on the prescribed day and time. and did a very good job. they removed the cut down limbs.
Description of Work: we had many dead limbs on some large older oaks in our yard. they came out and took care of all the limbs we wanted cut down. they removed all the trimmed wood.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Glenda K.
02/2013
5.0
tree service
  + -1 more
The service came to give an estimate. Advised me on transplanting and trimming and tree health. Gave an accurate estimate. The service arrived promptly on the day of the service, did a great job. Cleaned up perfectly.
Description of Work: Wonderful service. Not only did they do a great job trimming my shrubs and trees, they know about tree health.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

LEE B.
02/2013
5.0
tree service
  + -1 more
My wife and I were very satisfied with every aspect.
Description of Work: I had a tree removed and stump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

a M.
02/2013
4.0
tree service
  + -1 more
The company contacted me and made an appointment to provide an estimate. I agreed with the fees for service and the company again contacted me to schedule the work. On the date scheduled, when I returned home in the evening the work was done and the property was left in good order.
Description of Work: Several large tree limbs that had the potential to fall on home or auto needed to be trimmed or removed. One large limb weaved through power and cable lines.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

Donna B.
01/2013
5.0
tree service
  + -1 more
I purchased an Angie deal offered by TreeTimber Tree Service, to have an overgrown tree trimmed. Their service was excellent. Soon after I purchased the deal they contacted me to schedule an appointment. During the appointment I was informed about the scope of services they would provide. All promised services were provided efficiently and professionally...they even cleaned up all of the cut branches....awesome. I will certianly have them provide services to me again.
Description of Work: Tree Trimming Services
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Jennifer L.
01/2013
5.0
tree service
  + -1 more
The service performed was excellent. I couldn't have been happier. They were on-time, knowledgeable,professional, and efficient. The work was done exactly as promised.
Description of Work: -removal of sticker vine from trees -removal of brush trees and pruning/shaping of healthy, established trees -removal of large portion of dead tree

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

patricia F.
01/2013
5.0
tree service
  + -1 more
True Timber Tree Service is a very unique team. They were all very pleasant to work with and I would absolutely use them again. Two of the trees required climbing to a height of 50 feet and we were fascinated watching how their skillful climber carefully handled the ropes and pulleys to lower the large sections of trunk and how expertly she welded the chain saw and hand saw. Also, it was a bitterly cold day! The whole team was so easy to work with. We live in a heavily wooded lot and I know I will be calling them again.
Description of Work: True Timber tree service trimmed 6 trees total for us. Two of them required climbing to 50 feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Ralph W.
01/2013
5.0
tree service
  + -1 more
It went great. Their people are well trained and courteous.
Description of Work: Professional company totally.
Rating CategoryRating out of 5
Yes, I recommend this pro
$6,000

Martha B.
01/2013
5.0
tree service
  + -1 more
Overall, True Timber did a great job. They called me as soon as I had signed up for the coupon on Angie's List. they came out within a day or two to give me an estimate. They were here when they said they would be to cut the trees down. They will send a stump removal person as soon as the weather clears. All in all, I am very pleased and would highly recommend True Timber for any tree removal services.
Description of Work: I had three large oak trees cut down. Some of them had very high branches and branches that hung over some utility lines. The crew of 4 was very professional and did an excellent job. They took extreme care and successfully got our 3 large trees down. I would definitely call them again. Their prices were very reasonable for the risk involved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Sallie S.
01/2013
5.0
tree service
  + -1 more
Their representative came out and listened to my concerns about my trees, principally limbs overhanging my house and the general health of the trees. They mapped the lot and marked all four of my mature trees, and said I did not have to be home for them to do the work. I came home that evening and had totally forgotten they were coming that day until I saw wood chips (and wondered what it was). That in itself is testimony to how well they cleaned up! My trees look so much better and now I do not have to worry about a big branch falling on my house or car. I would recommend them to anyone!
Description of Work: Trim mature trees hanging over house, street and driveway. General tree trimming for the health of the tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Kathleen T.
01/2013
5.0
tree service
  + -1 more
I found them through an "Angie's Deal." They were quick to come out to give me an estimate, as I had a lot of work to be done and didn't know if it would go over the limit in the "deal." They scheduled quickly and were very nice when I needed to reschedule once. On the day the work was to be done, they were prompt, did a real good job (and in less time than I expected), thoroughly cleaned up their work areas, and suggested I check the work to make sure they got everything done. They were a joy to deal with from beginning to end. I'll definitely call them again when I need tree work done.
Description of Work: I needed 2 damaged branches removed from two large trees, a scrawny tree approximately 15 feet tall removed, two large and overgrown holly trees and front shrubs trimmed. And, I needed it done within roughly 3 weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Steve U.
12/2012
5.0
tree service
  + -1 more
They are a fabulous company. We cannot say enough good things about them. They were highly professional, very respectful, and very safe. They are a really good company.
Description of Work: They removed some trees and cleaned up after hurricane Irene.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Linda Gann B.
12/2012
5.0
tree service
  + -1 more
I was very pleased with the services provided by this company. The staff were knowledgable about tree issues and professional in their dealings. The work was competent and precise. I plan to use them on at least an annual basis to maintain the trees on my property.
Description of Work: This was an Angie's List Big Deal. I paid extra to have additional services done. They cleaned up and trimmed an old willow tree and removed larger limbs from a Hawthorne that had previously constantly encroached on my roof and house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Stuart N.
12/2012
5.0
tree service
  + -1 more
We have no reason to complain. We were particularly pleased that TrueTimber first sent an arborist to assess the situation. We get an endless number of people knocking on our door offering to do tree work. So we were not sure what to expect from TrueTimber. We are pleased to say they did not resort to any pressure or scare tactics. In fact, the arborist said our trees are generally in good condition. His advice was more preventative than corrective. And there was no come-back when we said we did not want to take any trees down at this time. The only possible glitch we might mention was that the crew had not actually discussed our job with the arborist before coming to our house. That meant they were dependent on the arborist's paperwork to know what to do. We quickly reviewed the order and confirmed what was needed, so that was not a problem.
Description of Work: We bought a "Big Deal" from this company for $199 for $400 of tree services. Initially, they sent an arborist to our house to evaluate our trees and quote the cost of possible services. Several days later, we called the company back to say what we wanted and to schedule the work. We elected to only do trimming, not to remove any trees. Happily, all the recommended trimming fell within the $400 limit. A crew of two came to do the work and spent at least half the day completing the job. They were polite, competent, and respectful of our wishes not to over-trim. They even offered to grind up the trimmings and bring them back to us at no charge so we could use them for mulch. They asked for a few months' leeway to do that, so that is still pending. We might note we had specifically asked the arborist if the company hires illegal immigrants, which he said was not the case. So that was never an issue. We have had problems in the past with contractors who engage in this practice, so we were sensitive to it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Richard D.
12/2012
5.0
tree service
  + -1 more
Tree service on time. Completed job on time. Removed all residue. Excellent work.
Description of Work: Tree removal and topping. Five trees total.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Jane B.
12/2012
5.0
tree service
  + -1 more
They were at my house within a week after I called to have stump removed. Very professional and job well done.
Description of Work: After a tree fell, they came out and removed the stump from my front yard. The man who came out was very nice and wasted no time in getting the work completed. They even billed me rather than taking payment at the time of service. I was very impressed with the company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Pocahontas F. W.
12/2012
5.0
tree service
  + -1 more
This company and its employees are the very best. They are on time, careful with your trees, and clean up after the job is done.
Description of Work: Removed dead branches from my 100 year old tree, trimmed and cut back my Lolly Pine from my roof line and neighbors, removed branches from evergreen from my house and neighbor, trimmed back few branches of red maple from porch roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Bonnie D.
11/2012
5.0
tree service
  + -1 more
After getting a very high estimate from another Angies List provider (J&W Tree Service), we found True Timber on Angie's list and called for an estimate. The man arrived promptly, was well informed, and talked through the process with us. He gave us an estimate, which was less than half the price from J&W. We accepted immediately. The scheduler called as promised to set up an appointment. The men arrived on time, worked efficiently, and cleaned up all the cuttings. My husband was very pleased with the service. We would recommend True Timber to anyone and use them again if needed.
Description of Work: crown cleaned two very large willow oak trees in front yard by removing dead limbs 3" in diameter and greater; gave house clearance on both trees by removing 4 limbs that droop down towards the roof removed broken hanging limbs (storm damage) cut out all dead wood cleaned up when finished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$975

Nancy A.
09/2012
5.0
tree service
  + -1 more
They arrived early and went right to work. Very professional. Had to stop as a result of heavy rain. They waited for awhile to see if it would stop but it didn't. They came back bright and early the next day and finished the job. They did a spectacular job, cleaned everything up and the trees look much better than we expected.
Description of Work: We had 3 trees trimmed, 1 huge hickory, 2 large oaks, 1 with a double trunk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Dorothy R.
08/2012
5.0
tree service
  + -1 more
Called for estimate - scheduled promptly. Detailed discussion of work to be done with good suggestions from estimator on preserving a tree we thought would have to come out. Scheduled work for a few weeks later so that we would be home; then we had to adjust the schedule which they accommodated with no problem. The work was done very well, cleanup was complete, Excellent job!
Description of Work: Cut back/trimmed damaged trees; took out two trees; ground stumps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Robyn K.
08/2012
5.0
tree service
  + -1 more
After three different estimates I chose True Timber for their professionalism and prior ratings with Angie's List customers. They did not disappoint. They completed the job in time arranged and did a GREAT job picking up and removing debris from my yard!
Description of Work: True Timber removed several large branches from a neighbor's tree that hung low over my roof. They gave me an excellent estimate and stuck to that price all the way through the job. They also helped in negotiating with my neighbor -- who's tree had to be climbed -- to get the job done. I will use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

4050 Transport Pl, Richmond, VA 23234

http://www.truetimber.net

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Lawn and Yard Work,
Landscaping,
Leaf Removal

FAQ

TrueTimber Tree Service Inc is currently rated 5 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

TrueTimber Tree Service Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, TrueTimber Tree Service Inc offers free project estimates.
No, TrueTimber Tree Service Inc does not offer eco-friendly accreditations.
No, TrueTimber Tree Service Inc does not offer a senior discount.
Yes, TrueTimber Tree Service Inc offers emergency services.
No, TrueTimber Tree Service Inc does not offer warranties.
TrueTimber Tree Service Inc offers the following services: Tree removal, pruning, stump removal, cabling & bracing, plant healthcare, arborist services
Ask for details.

Contact information

4050 Transport Pl, Richmond, VA 23234

http://www.truetimber.net

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM